This is a presentation of three tools that can be helpful in communication and group dynamics/management. These are Leaderful tools for holistic communication and interaction

1. ♦ Generation Now - Leadership Training ♦
Pay attention
to the little
things
Honor your
agreements
Take responsibility,
don’t blame
Speak your truth,
support others
Ask for
what you really
want/need
The little finger reminds us that nuances are fundamental and important. The
ring finger reminds us to honor our engagements, either by following through or
renegotiating. The middle finger reminds us we are ultimately responsible for our
own experiences. The pointer finger reminds us to think deeply before voicing
our desires, because we might get them. The thumb reminds us to be empowered
and to empower others.
Communication Processes
The Five Points of Power
Prepared by: Simha Bode - September 2013

2. Operating from the I-in-Now
Obstacles and dynamics from Theory U
♦ Obstacles to being in the present = “I - in Now”
✭Dynamics of Connection
• Horizontal connection (outer) - Yourself to the world, people and organizations
• Vertical connection (inner) - The lower self to the higher Self
This deeper level of awareness allows us to break habitual patterns and respond
differently in situations. This process of cultivating heightened awareness is called
“Presencing”. This transformation in response-patterns changes individual and
collective consciousness.

3. Theory U - The Eight Principles of Presencing
1. Energy flows to attention - Where you put your focus in a system is where your
energy goes.
2. Flow through the three movements of the “U” - a. going down - observe,
immerse yourself in the place of most potential. b. Going through the eye of the
needle - place of stillness and knowing comes to the surface. c. going up - act in an
instant, iterative process - prototype - small and quick to get max feedback.
3. Go to the edges of the self - open mind, open heart, open will - put yourself in
other shoes - empathize
4. Pass through “the eye of the needle” - rebirth from death - the threshold - off
load all that is no essential to bring new vision.
5. Transform the three enemies - a. Voice of doubt and judgement (stops open
mind) b. Voice of cynicism (stops open heart) c. Voice of fear (stops open will)
6. Start by attending to “the cracks” - The openings, challenges, disruptions,
where we feel past ending and future beginning.
7. Hold the space to transform debate to dialogue - This is the transforming
quality in systems, relationships.
8. Strengthen presencing to avoid absencing - Absencing is “us vs. them”, one
right way, fundamentalism, this is our blind-spot. Presencing is operating from our
highest future potentials
Video “The Essence of Theory U and Presencing“- http://www.youtube.com/watch?
v=7lUyGBBcdJY
“Excerpt from - Theory U: Leading from the Emerging Future - Presencing as a Social
Technology of Freedom” -
http://www.deres.org.uy/home/descargas/investigaciones/Theory_U_Intro.pdf

4. Clearly Expressing
How I am
without blaming
or criticizing
Empathically receiving
how you are
without hearing
blame or criticism
1. What I observe (see, hear,
remember, imagine, free from
my evaluations) that does or
does not contribute to my
well-being:
“When I (see, hear)...”
1. What I observe (see, hear,
remember, imagine, free from
my evaluations) that does or
does not contribute to my
well-being:
When you (see, hear) ....
(sometimes unspoken)
Feelings
2. How I feel (emotions or
sensation rather than
thought) in relation to what
is observed:
“I feel...”
2. How you feel (emotions or
sensation rather than
thought) in relation to what
is observed:
“ you feel...”
Needs
3. What I need or value (rather
than a preference, or a
specific action) that causes
my feelings:
“...because I need/value...”
Observations
3. What you need or value
(rather than a preference, or a
specific action) that causes
your feelings:
“...because you need/value...”
Requests
Emphatically receiving that
which would enrich your life
without hearing any demands
Clearly request that which
enriches my life without
demanding
4. The concrete action you
would like taken: “would
you like ....?”
(sometimes unspoken)
Non Violent Communication
Rosenberg, Marshall - Center for Non Violent Communication http://www.cnvc.org
4. The concrete action I would like
taken: “would you be willing
to ....?”