1. Jacques
Gosselin
16 Back Street, Morriston,ON N0B 2C0
Tel: 519.763.4208
Employment Objective: Customer service - retail
Summary of Qualifications
 A reliable and dependable employee with a solid work history
 Over 20 years of experience working as an effective team member
 Bilingual in English and French(writtenand verbal)
 Strong leadership, organizational and interpersonal skills
 Ability to multitask, problem-solve and prioritize in a demanding environment
 Skills in Microsoft Word, Excel, and the Internet
 Available to work all shifts
Customer Service and Interpersonal Skills
 Experienced in building excellent rapport with customers in person and on
the phone
 Experienced in customer service and sales strategies
 Proven ability to work in groups or independently to achieve company goals
 Collaborated with management to convey ideas in a clear manner
Organizational Skills
 Attention to detail and multi-tasking skills gained through varied employment
experiences
 Able to meet & exceed production and customer expectations
 Skilled in taking inventory and reading blueprints
 Aware of the importance of meeting deadlines and maintaining a smooth work-
flow
Leadership Skills
 Self-motivated and confident in making independent decisions
 Coordinated production and supervised workersto ensure quality
 Highly effective in promoting a productive work environment
 Trained and experienced as a supervisor
Education and Training
Sales and Service StrategiesTraining, Laurel College, Guelph
Computer Literacy Training, Laurel College, Guelph
Basics of Supervising, D-13, North Bay
Certificate of Educational Standing – Grade 12, Guelph
2010
2010
2009
1978
Work Experience
Foreman / Assistant Supervisor D-13 2008 - 2009
Framer Marel Contracting Ltd. 2005 - 2006
Framer PJ Daly Contracting Ltd. 2002 - 2005
Framer Atlantic Drywall 2001

2. References Available Upon Request