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Preventing Violence
 in the Workplace
Workplace Violence

Violence is the second leading cause
of death in the workplace.
Workplace Violence

• 1980s – 760 murders



• 1990s – 1000 to 1600 murders
Statistics

An estimated two million workers are
physically attacked each year.
Types of Workplace Violence
Outsiders

The perpetrator has no legitimate
business relationship to the workplace
and enters the workplace to commit a
robbery or other criminal act.
Insiders

The perpetrator is either the recipient
or the object of a service provided by
the affected workplace or victim.
Employee Connection
The perpetrator has some
employment-related involvement
with the affected workplace.
Ingredients for Workplace
Violence
Mental Illness

Mental illness is a core factor for
those who commit workplace
homicides.
Clinical Depression

Clinical depression is the most
common problem seen by
therapists, counselors and
psychologists.
Personality Disorder
Personality has a tremendous
impact on how we function in
relationships, in the world and at
work.

When the pattern of thinking and
relating deviates from the norm,
these traits can become personality
disorders.
PTSD
Individuals who experience Post
Traumatic Stress Disorder (PTSD)
have been exposed to a traumatic
event.
Substance Abuse
Substance abuse and chemical
dependency can lead a person to a
violent action and increase paranoia
and aggression.
Psychosis
A person who is psychotic has lost
contact with reality and the ability to
deal with normal, daily stress.
Limited Coping Skills
Limited or nonexistent coping skills
lead to the inability to deal with
normal, daily stress.

Individuals will often overreact to
negative events.
Limited Support Systems

Inaccessibility to adequate social
support systems places individuals at
further risk for perpetrating an act of
workplace violence.
Mental Illness

Workplace violence isn’t a
reflection on society, organizations
or managers but the employee’s
inability to deal rationally and
nonviolently with his or her
problem.
Workplace Violence
Perpetrators
Profile of a Typical Perpetrator
•   Male
•   History of violence
•   Loner
•   Owns several weapons
Profile of a Typical Perpetrator
 • Requested assistance
 • Angry person
 • History of interpersonal conflict
Profile of a Typical Perpetrator
•   Socially withdrawn
•   Introverted
•   Paranoid
•   Engages in self-destructive actions
Disgruntled Complainer
Most cases, called “revenge
attacks,” involve chronically
disgruntled complainers.

These perpetrators have chronic
disciplinary histories, poor
interpersonal relationships and a
history of impulsive behavior.
Loner
The loner may work at an
organization for years without
anybody really knowing him or
her.

Loners are most likely to plot and
plan an act of violence.
Domestic Abuser
Domestic abusers include a current or
former husband, lover, partner or
boyfriend who come into the workplace
to kill or injure their partners.

When women are at work, their partners
know where to find them, and this
places not only the victim but the whole
workplace at risk.
Romantic Obsessor
Romantic obsessors believe that the
object of their attraction is in love
with them.

The behavior generally escalates
and may start with letters and
intensify to harassing phone calls,
attempted personal contact, threats
and even assault.
Warning Signs
Warning Signs
•   Attendance problems
•   Impact on manager’s time
•   Decreased productivity
•   Inconsistent work patterns
Warning Signs
•   Poor on-the-job relationships
•   Concentration problems
•   Safety issues
•   Poor health and hygiene
Warning Signs
• Unusual or changed behavior
• Fascination with guns or other
  weapons
• Evidence of possible drug use
  or alcohol abuse
Warning Signs
• Evidence of serious stress in personal
  life
• Continual excuses or blame
• Unshakable depression
Dealing with a Potentially
Violent Situation
Dealing with a Potentially
     Violent Situation
1. Report any concerns or
   inappropriate behavior.
2. Pay attention to your “gut
   feelings.”
3. Don’t panic – stay calm.
4. Speak in a normal voice.
5. Don’t argue.
Dealing with a Potentially
     Violent Situation
6. Acknowledge the emotion of the
   situation.
7. Establish boundaries.
8. Ask questions
9. Know your reporting procedures.
10. State consequences.
Emergency Responses
Emergency Responses
• Protect yourself
• Call for help
• Evacuate the building
QUESTIONS ??????

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Work place violence awareness