Slides for a talk on "100 to 1(ish) unifying a sprawling web estate" given by Richard West, Jisc at the IWMW 2016 event held at Liverpool John Moores University on 21-23 June 2016.
13. Assessment - approach
»Independent agency
»Assessment panel
»Recommend to executive team
»Clear criteria
› “UX should be maintained or improved”
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 13
18. Integration - approach
»Involve teams
»Audit
»Proposal
»Refresh and migrate
»Redirect
»Communicate to users
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 18
19. Integration - approach
»Involve teams
»Audit
»Proposal
»Refresh and migrate
»Redirect
»Communicate to users
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 19
44
Integrated or
archived
20. Integration - lessons learnt
»Talk
»Language
»Tools
»Get help
»Inventory
Improve
»Talk more
»Money
»Publish principles
»Don’t allow them to move
then sort
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 20
22. Consistency – quick(ish) wins
For existing sites
»Banner
»Sub-domain
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 22
23. Consistency – pattern library
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 23
24. Consistency – results
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 24
3
Live service
4
Live alpha / beta
10
In development
AngularUI WordPress theme
25. Consistency – UX support
»Huge, long-term support
› Community
› Senior management
»Shifted focus
› UX support and advice
› Encourage community
› Process review
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 25
26. Consistency – lessons learnt
Improve
»Get those involved to use it
»Keep up with your users
»Beware perfectionism
»Momentum
»Find teeth / advocates
»Avoid pattern blindness
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 26
28. Overall
“ Improve experience of our users
by simplifying our web estate”
› Possible - if you’re pragmatic
› Lot of support - from the top and bottom
› Communication - not just talk, show
› Build communities - to protect your work
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 28
29. Organisational change
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 29
Create
urgency
Guiding
coalition
Vision and
initiatives
Enlist
volunteers
Remove
barriers
Short-term
wins
Sustain
acceleration
Prove and
embed
(Kotter 1996)