2. Why are we changing?
The Metropolitan Police Service (MPS) is changing to put
neighbourhood policing at the heart of what we do, with more
officers on the street providing a more flexible service to meet
the needs of London’s communities.
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3. Mayor's Office for Policing and Crime
(MOPAC) Challenge to the MPS
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- 20% + 20% - 20%
Cut 7 priority
crimes
Boost public
confidence
Reduce spend
4. Public Access – Improving how you access
police services
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Contact
Points 24 / 7
We come
to you
We will be
opening almost
100 contact points
to the public
Every borough
will have at least
one 24 / 7 front
counter
Every victim of
crime in London
will get a personal
visit from the
police should they
want one
5. How can I contact the police?
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Online
999
front
counters
Contact
Points
101
Home
visits
Always dial 999 in an emergency
6. What are Contact Points?
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Convenient
locations
Opening
Times
Local
Police
Contact Points will
be located at
convenient
locations on the
borough
We are committed
to keeping the
contact points
open at least three
times a week
Staffed by
members of your
local Safer
Neighbourhood
Teams
Contact Points are locations for non urgent face to face contact, where the
public meet their local police at regular, known times.
7. What can I do at a Contact Points?
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Contact Points will be for non urgent face to face contact with the police
where you will be able to do the following things:
• Obtain advice about police related matter.
• Report lost property or hand in found
property.
• Collect your found items by appointment.
• Discuss community concerns.
• Make an appointment to speak to a local
officer.
• Report a crime.
• Obtain crime prevention advice.
• Hand in self-reporting forms for road traffic
accidents.
• Make an appointment to give a statement if
you don’t want the police to come to your
house or place of work.
• Make an appointment to speak to an officer
about a complaint against police.
8. Safer Neighbourhoods Team
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Neighbourhood Policing
will be the foundation of
frontline policing, which
will see 2,600 officers
moved into Safer
Neighbourhoods Teams.
9. Wards & Neighbourhoods
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Every ward will have a named PC & PCSO who will not be removed
from ward duties
1 2 3 4
Wards
Named PC & PCSO for every ward
10. Wards & Neighbourhoods
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Neighbourhoods are made up of at least four neighbouring wards within
the borough
1 2 3 4
The
Neighbourhood
will be
managed by a
Neighbourhood
Inspector
Non-dedicated
ward officers
and PCSOs will
work across
wards within a
Neighbourhood
Officers on
Neighbourhoods
will investigate
low-risk crimes
and solve long
term issues in
the community
11. Our Commitments – Your Priorities
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Our
Commitments
Your
Priorities
Safer Neighbourhoods Teams will make 5
commitments that will be addressed each month
Ward panel members will decide three priorities, with
their Safer Neighbourhoods officers.
Neighbourhood Inspectors will review all the ward
priorities across their neighbourhood to set
neighbourhood priorities.
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Officers on Emergency
Response & Patrol Teams
will deal with urgent calls,
providing a prompt and
effective response
Emergency Response & Patrol Teams
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• CID will investigate
serious crime
• Your local Safer
Neighbourhoods Team
will investigate
low risk crime
• Community Safety Unit
will investigate hate crime
and domestic violence
Investigation
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Implementation Dates
The LPM will be implemented in two tranches, allowing controlled
transition into the new model
• Tranche 1 will operate under the new model from 24 June 2013
Westminster, Islington, Camden, Barnet, Hammersmith & Fulham, Kensington & Chelsea,
Hillingdon, Sutton, Southwark, Bexley, Lambeth, Haringey, Tower Hamlets, Hackney,
Havering, Merton*
• Tranche 2 will operate under the new model from 16 September 2013
Brent, Ealing, Harrow, Hounslow, Kingston, Richmond, Wandsworth, Bromley, Croydon,
Greenwich, Lewisham, Barking & Dagenham, Enfield, Newham, Redbridge, Waltham
Forest
* Merton will go live on 15 July 2013
15. • There will be around 200 places to contact police across London
including contact points & police station front counters
• Every victim of crime in London will get a personal visit from the police
should they want one
• Contact points will be for non urgent face to face contact with the police
• Neighbourhood Policing will be the foundation of frontline policing,
which will see 2,600 officers moved into Safer Neighbourhoods Teams
• Emergency Response & Patrol Teams will deal with urgent calls
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Summary
Hinweis der Redaktion
The London Mayor is the police and crime commissioner for the Metropolitan Police. He has set the 20/20/20 challenge for the MPS which is - Cut 7 priority crimes by 20% Violence with injury Robbery Burglary Theft of a motor vehicle Theft from a motor vehicle Theft from the person Vandalism (criminal damage) - Boost public confidence by 20% Boost public confidence to ensure 75% of Londoners thinking the police are doing a ‘good’ or ‘excellent’ job by 2016: Current Confidence Score – 62% (Apr 11-Mar 12) - Reduce spend by 20% We need to save £500 million by 2015
Public access to policing services has changed considerably in recent years. Many of our front counters date from the Victorian era when the only way to access the police was through the front counter or seeing an officer on patrol. With the introduction of the 101 non-emergency number, reporting crime online and meeting members of the public via appointments, there has been: 20% decrease in the number of crimes reported to front counters in four years. The numbers of people reporting crimes at front counters has fallen by over 100,000 – almost half – since 2006/07 Of all the crime reports received by the MPS in 2011/12 fewer than 1 in 8 were reported at front counters. Following a survey of front counter services it has been established that: 11 per cent of all visits was to report a crime 15 per cent was to report lost property 12 per cent of people visit front counters to seek general information or ask directions Over a third of visitors have been generated by the police or criminal justice system, such as those responding to bail or providing documents The dramatic decline in visitors to front counters means that some of them see as few as 8 visitors every day. This means officers and staff are tied up waiting in stations for people to visit who never turn up. By reducing from 136 to 73 counters, we are closing under used sites and saving on the cost of running them. This allows us to put more PCs into neighbourhoods.
Contact points will be open at regular, advertised times, with a minimum core offer of 3 hours a week Between 7:00pm and 8:00pm on a Wednesday and Thursday evening Between 2:00pm and 3:00pm on a Saturday afternoon Local officers will be free to extend these hours if they think there is demand in the community. Many of these Contact Points will be in existing police buildings, such as safer neighbourhood bases or police stations Safer Neighbourhood bases are usually located on high streets and amongst busy areas which means officers will continue to be in the heart of communities
We will have more constables than ever before - around 26,000 – by 2015. We will have 2,600 more officers working in neighbourhood policing. We aim to recruit an additional 5000 new constables over the next three years. Evidence has show that by putting more uniform officers on the streets in the community will result in an increase in public confidence as well as preventing crime or stop it developing.
Each ward will have 1 PC and 1 PCSO who will be dedicated to that ward and will engage in long term enforcement, prevention and engagement on their ward. They will not be abstracted for aids or to deal with issues on neighbouring wards The Safer Neighbourhood team will be managed by a ward sergeant. Some of their roles include, ensuring all appointments are attended on time, ensuring that the various crime prevention leaflets are given to victims, ensuring visits each month to places of faith and schools are met, manage Neighbourhood of wards and help officers/staff identify local priorities, supervision of initial case papers and process reports.
A Neighbourhood is made up of at least four neighbouring wards within the borough. Boroughs can have between two and five Neighbourhoods. Non-dedicated PC and PCSO on the ward can be abstracted if required onto other neighbouring wards within their Neighbourhood to deal with non-emergency calls, assist with local operations etc Each Neighbourhood will be managed by a Neighbourhood Inspector. Some of their tasks include, ensuring all appointments are attended on time, responsibility for their Neighbourhood, to identify local priorities, ensuring all crimes are investigated properly Safer Neighbourhood officers will investigate low risk crimes for example common assault , criminal damage (under £5000), shoplifting, theft from motor vehicles, harassment (not domestic or vulnerable adult)
Ward Commitments Every SNT will make 5 commitments to their ward panel / community that the team will address over the following month The commitments are reviewed between the police and ward panel and results will be fed back each month via email, newsletters, web site, public notice, ward panel meetings etc Commitments should be relatively easy to achieve and can include work undertaken by partners but instigated by the SNT. For example ensuring park officers close the park gates on time or promising a street briefing on the ward every month Ward / Neighbourhood Priorities Ward panels via the chair will decide and rank the wards top three priorities The neighbourhoods inspector will review all ward priorities across their neighbourhood and set two neighbourhood priorities and one priority for each of their wards, taking into account ward, borough and MPS objectives
There will be an increase in emergency response officers. These will rise by about 800 to 7000 across London by 2015. Officers who are not dealing with urgent calls will patrol the streets of London (Need to check this)