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Intermediate 2
Information Systems:
  Using Information
           Revision Slides:

  You will need a pen/cil and paper!



         Questions adapted or extracted from SQA papers   1
How to use this presentation




•   This presentation will quiz you on SOME of the key topics that may
    occur on the exam.
•   Questions will be shown. Think of the answer or write it down.
•   Advance the slides to reveal the answers.
•   Have paper and pen/cil with you to write down the slide numbers for any
    questions that you did not get right.
•   Go through all of these slides again and again until you can answer all
    questions confidently.


                     Questions adapted or extracted from SQA papers
                                                       Slide 2
Explain what is meant by the term information
system.




            Questions adapted or extracted from SQA papers
                                              Slide 3
Explain what is meant by the term information
system.




            Questions adapted or extracted from SQA papers
                                              Slide 4
Explain what is meant by the term information
system.




• A system used by individuals or
  organisations to manage information
• A system that carries out processing
  of data
            Questions adapted or extracted from SQA papers
                                              Slide 5
A national organisation supplying electricity to its
customers uses an information system to
calculate electricity bills because it can process
a large volume of data.

Describe one other reason for using an
information system to calculate electricity bills.




             Questions adapted or extracted from SQA papers
                                               Slide 6
A national organisation supplying electricity to its
customers uses an information system to
calculate electricity bills because it can process
a large volume of data.

Describe one other reason for using an
information system to calculate electricity bills.


• Speed of processing – very fast
• Accuracy of calculations – no errors, very precise
• Efficiency improved

Do not accept – just speed or fast without justification


              Questions adapted or extracted from SQA papers
                                                Slide 7
A national organisation supplying electricity to its
customers uses an information system to
calculate electricity bills because it can process
a large volume of data.

Explain what is meant by the “volume” of data.




             Questions adapted or extracted from SQA papers
                                               Slide 8
A national organisation supplying electricity to its
customers uses an information system to
calculate electricity bills because it can process
a large volume of data.

Explain what is meant by the “volume” of data.




• The number of transactions that can
  be completed in a set time period



             Questions adapted or extracted from SQA papers
                                               Slide 9
The National Lottery uses a
computerised information system.
A sample ticket is shown here.

The functions carried out by the
system are gathering, processing,
storing and outputting information.

Describe one piece of information
gathered by the system.




               Questions adapted or extracted from SQA papers
                                                 Slide 10
The National Lottery uses a
computerised information system.
A sample ticket is shown here.

The functions carried out by the
system are gathering, processing,
storing and outputting information.

Describe one piece of information
gathered by the system.

• A player’s choice of numbers




               Questions adapted or extracted from SQA papers
                                                 Slide 11
The National Lottery uses a
computerised information system.
A sample ticket is shown here.

Describe one method that could
be used for entering data into
the Super Lottery computer
system.




              Questions adapted or extracted from SQA papers
                                                Slide 12
The National Lottery uses a
computerised information system.
A sample ticket is shown here.

Describe one method that could
be used for entering data into
the Super Lottery computer
system.




•   Scan
•   OMR/Mark Sense
•   Type at keypad
•   Voice recognition
•   Barcode
              Questions adapted or extracted from SQA papers
                                                Slide 13
The National Lottery uses a
computerised information system.
A sample ticket is shown here.

Outputting information can be
done in several ways. Describe
one method of output that may be
used in the Lottery system.




              Questions adapted or extracted from SQA papers
                                                Slide 14
The National Lottery uses a
computerised information system.
A sample ticket is shown here.

Outputting information can be
done in several ways. Describe
one method of output that may be
used in the Lottery system.




              Questions adapted or extracted from SQA papers
                                                Slide 15
The National Lottery uses a
computerised information system.
A sample ticket is shown here.

Outputting information can be
done in several ways. Describe
one method of output that may be
used in the Lottery system.




• Printed ticket issued to player
• Selected numbers sent to file for inclusion
  in the draw
• Selected numbers or charge displayed on
  screen at POS (point of sale)
              Questions adapted or extracted from SQA papers
                                                Slide 16
The National Lottery uses a
computerised information system.
A sample ticket is shown here.

The computerised information
system used by the lottery
carries out a lot of processing.
Describe one process that may
be carried out in the Lottery
system.




               Questions adapted or extracted from SQA papers
                                                 Slide 17
The National Lottery uses a
computerised information system.
A sample ticket is shown here.

The computerised information
system used by the lottery
carries out a lot of processing.
Describe one process that may
be carried out in the Lottery
system.

•   Search stored tickets to find numbers matching winning
•   Numbers
•   Sort numbers selected into ascending order
•   (Count) total number of tickets sold
•   (Calculate) total prize fund
•   (Count) total number of winners
•   Pick winning numbers


                 Questions adapted or extracted from SQA papers
                                                   Slide 18
Describe two implications to
the lottery of selling their
tickets online rather than
from a shop.




            Questions adapted or extracted from SQA papers
                                              Slide 19
Describe two implications to
the lottery of selling their
tickets online rather than
from a shop.




• Very large initial cost to establish online operation
• Must ensure secure system for purchasing
• May need to review staffing in shops if more
  business
• Online
• Potential of wider audience may lead to improved
  profitability
              Questions adapted or extracted from SQA papers
                                                Slide 20
E-Herb sells natural medicines from its shops
around the UK.

They employ several knowledge workers.

Describe the job of a “knowledge worker”.




             Questions adapted or extracted from SQA papers
                                               Slide 21
E-Herb sells natural medicines from its shops
around the UK.

They employ several knowledge workers.

Describe the job of a “knowledge worker”.




• Someone who processes or analyses
  information. OR
• Someone who adds value to existing
  information by adding new information
  to it
             Questions adapted or extracted from SQA papers
                                               Slide 22
E-Herb sells natural medicines from its shops around the
UK.

At the end of each day, E-Herb uses an information system
to total the sales for that day and to save the results to the
hard disk.

State two functions of an information system that are
being carried out in this example.




                Questions adapted or extracted from SQA papers
                                                  Slide 23
E-Herb sells natural medicines from its shops around the
UK.

At the end of each day, E-Herb uses an information system
to total the sales for that day and to save the results to the
hard disk.

State two functions of an information system that are
being carried out in this example.



• Processing information (1 mark)
• Storing information (1 mark)
• (Only these terms acceptable)


                Questions adapted or extracted from SQA papers
                                                  Slide 24
E-Herb employees are required to follow
netiquette when using the computer system.

State two rules according to “netiquette”.




             Questions adapted or extracted from SQA papers
                                               Slide 25
E-Herb employees are required to follow
netiquette when using the computer system.

State two rules according to “netiquette”.




• Don’t use language that would be offensive
  to others.
• Don’t use all capital letters in e-mails which
  means shouting
• No flaming
• No spamming.
             Questions adapted or extracted from SQA papers
                                               Slide 26
Explain what is meant by “Information Intellectual
Property Rights”.




             Questions adapted or extracted from SQA papers
                                               Slide 27
Explain what is meant by “Information Intellectual
Property Rights”.




• This legislation is designed to assign
  protection to original ideas.



             Questions adapted or extracted from SQA papers
                                               Slide 28
E-Herb develops new natural medicines on a
regular basis. An employee leaves the company
and decides to take away test results on some of
the new medicines that E-Herb has developed.

State one of the ethical implications of the
employee taking away this information and using
it at their new place of work.




            Questions adapted or extracted from SQA papers
                                              Slide 29
E-Herb develops new natural medicines on a
regular basis. An employee leaves the company
and decides to take away test results on some of
the new medicines that E-Herb has developed.

State one of the ethical implications of the
employee taking away this information and using
it at their new place of work.

• Any one from:
• Would infringe the other employer’s Information
• Intellectual Property Rights
• Gives company an unfair advantage
• Breach of trust
• Stealing with reasoning that it is unethical
Do not accept legal implications eg copyright.


                Questions adapted or extracted from SQA papers
                                                  Slide 30
Identify an item of data from the table.




             Questions adapted or extracted from SQA papers
                                               Slide 31
Identify an item of data from the table.




• Any example such as: INV ABN 12:42
  Accept any single item apart from
  heading eg journey number


             Questions adapted or extracted from SQA papers
                                               Slide 32
Identify an item of information from the table.




             Questions adapted or extracted from SQA papers
                                               Slide 33
Identify an item of information from the table.




             Questions adapted or extracted from SQA papers
                                               Slide 34
Identify an item of information from the table.




• Any example such as: departure
  station – Inverness arrives – 16:41
  changes – 0
• Any correct (label + data) = 1 mark

             Questions adapted or extracted from SQA papers
                                               Slide 35
State two formatting operations that have been carried
out on the first spreadsheet to produce the second.




               Questions adapted or extracted from SQA papers
                                                 Slide 36
State two formatting operations that have been carried
out on the first spreadsheet to produce the second.




•   Any TWO:
•   Change alignment to centre
•   Change heading to bold
•   Change column D to currency format.
               Questions adapted or extracted from SQA papers
                                                 Slide 37
Spreadsheet software can be used for keeping
business accounts.
State one other suitable type of application
software for keeping business accounts.




            Questions adapted or extracted from SQA papers
                                              Slide 38
Spreadsheet software can be used for keeping
business accounts.
State one other suitable type of application
software for keeping business accounts.




• Financial Database (Do not accept
  product names eg Microsoft Access)



            Questions adapted or extracted from SQA papers
                                              Slide 39
Information systems and computer software are
protected by various laws.

State the names of three laws that are relevant to
computer systems.




             Questions adapted or extracted from SQA papers
                                               Slide 40
Information systems and computer software are
protected by various laws.

State the names of three laws that are relevant to
computer systems.




• The Data Protection Act
• The Computer Misuse Act
• The Copyright, Designs and Patents
  Act
             Questions adapted or extracted from SQA papers
                                               Slide 41
The Radcliffe Hospital has created a new
database. According to The Data Protection Act:
(a) Who is the data controller in this case?
(b) Who are the data subjects?
(c) What are two responsibilities that the data
controller has according to the Act.




            Questions adapted or extracted from SQA papers
                                              Slide 42
The Radcliffe Hospital has created a new
database. According to The Data Protection Act:
(a) Who is the data controller in this case?
(b) Who are the data subjects?
(c) What are two responsibilities that the data
controller has according to the Act.



(a) The data controller is the Radcliffe Hospital
    (Always name the organisation NOT a person or
    job title)
(b) The data subjects are the patients or people
    whose details are stored in the database
(c) To keep data safe, to keep data up to date, to
    store data no longer than necessary, to ensure
    that data is relevant and not excessive (see notes
    for more details) adapted or extracted from SQA papers
               Questions                      Slide 43
Sandy is creating a newsletter on healthy eating.
He wants to use an image from the BBC website
in his newsletter.

State what he must do before he can use the
image.




             Questions adapted or extracted from SQA papers
                                               Slide 44
Sandy is creating a newsletter on healthy eating.
He wants to use an image from the BBC website
in his newsletter.

State what he must do before he can use the
image.




• Ask the BBC for permission to use it.




             Questions adapted or extracted from SQA papers
                                               Slide 45
Describe what is meant by the term data subject
with reference to the Data Protection Act.




            Questions adapted or extracted from SQA papers
                                              Slide 46
Describe what is meant by the term data subject
with reference to the Data Protection Act.




• A person who has their personal data
  stored by an organisation


            Questions adapted or extracted from SQA papers
                                              Slide 47
Kincrath College of Further Education maintains
a pupil database. The manager, Mr Jones,
updates the database.

In terms of the Data Protection Act, who is the
data controller in this situation?




             Questions adapted or extracted from SQA papers
                                               Slide 48
Kincrath College of Further Education maintains
a pupil database. The manager, Mr Jones,
updates the database.

In terms of the Data Protection Act, who is the
data controller in this situation?



• Kincrath College
NOT Mr Jones!
Remember: The data controller/user is
  the name of the organisation – not a
  person!
             Questions adapted or extracted from SQA papers
                                               Slide 49
What must Kincrath College of Further education
do before they can store personal data
according to the Data Protection Act?




            Questions adapted or extracted from SQA papers
                                              Slide 50
What must Kincrath College of Further education
do before they can store personal data
according to the Data Protection Act?




• Notify the Information Commissioner
• Register with the Data Protection Registrar
• Get data subjects permission
only this type of answer to be accepted for 1
  mark.

            Questions adapted or extracted from SQA papers
                                              Slide 51
A pupil at Kincrath College has hacked into the
college computer system with the aim of altering
their marks.

State the law that the pupil has broken.




             Questions adapted or extracted from SQA papers
                                               Slide 52
A pupil at Kincrath College has hacked into the
college computer system with the aim of altering
their marks.

State the law that the pupil has broken.




• Computer Misuse Act




             Questions adapted or extracted from SQA papers
                                               Slide 53
(a) State a data object used in the spreadsheet.
    (b) State two formatting operations that have
    been used.




           Questions adapted or extracted from SQA papers
                                             Slide 54
(a) State a data object used in the spreadsheet.
      (b) State two formatting operations that have
      been used.




(a)cell, row or column (Remember a data
   object is something in a program that
   holds data)
(b)Font on the title, currency in columns
   C and D.
             Questions adapted or extracted from SQA papers
                                               Slide 55
State a data object that you would find in a
spreadsheet.




             Questions adapted or extracted from SQA papers
                                               Slide 56
State a data object that you would find in a
spreadsheet.




• Cell
• Column
• Row


             Questions adapted or extracted from SQA papers
                                               Slide 57
Identify two
formatting
operations that
were used in the
letter shown here.




            Questions adapted or extracted from SQA papers
                                              Slide 58
Identify two
formatting
operations that
were used in the
letter shown here.




• Change style (to bold and italic) − only one
  mark for ‘style’
• Right alignment of address
• Change line length of paragraph
  /indent/fully justified
Do not accept centred.
            Questions adapted or extracted from SQA papers
                                              Slide 59
Describe what is meant by “online help”.




             Questions adapted or extracted from SQA papers
                                               Slide 60
Describe what is meant by “online help”.




• A feature built into the software that provides
  instructions on how to solve specific problems
Answer must have both parts: mentioning it’s a
  feature built into the software AND that it provides
  assistance with how to solve specific problems


              Questions adapted or extracted from SQA papers
                                                Slide 61
State the type of program that would be used to
create an online shop.




            Questions adapted or extracted from SQA papers
                                              Slide 62
State the type of program that would be used to
create an online shop.




• Web authoring




            Questions adapted or extracted from SQA papers
                                              Slide 63
Bob needs to learn about a new graphics
program that he has never used before.

State the feature of the program that would train
him in how to use the new software.




             Questions adapted or extracted from SQA papers
                                               Slide 64
Bob needs to learn about a new graphics
program that he has never used before.

State the feature of the program that would train
him in how to use the new software.




• Online tutorial




             Questions adapted or extracted from SQA papers
                                               Slide 65
State a software application that staff in a
company could use to send electronic messages
to each other.




            Questions adapted or extracted from SQA papers
                                              Slide 66
State a software application that staff in a
company could use to send electronic messages
to each other.




• E-mail (client)
• Chat (client)
• Instant messaging (but not Instant
  messenger or MSN)
No specific names of programs are
  acceptable!
            Questions adapted or extracted from SQA papers
                                              Slide 67
Name the type of software that would be used to:

(a) Create a slideshow

(b) Produce brochures




            Questions adapted or extracted from SQA papers
                                              Slide 68
Name the type of software that would be used to:

(a) Create a slideshow

(b) Produce brochures




(a) Presentation NOT PowerPoint
(b) Publishing, desk-top publisher NOT
    Publisher


            Questions adapted or extracted from SQA papers
                                              Slide 69
A student uses a DVD encyclopaedia to research
the solar system.

What type of application software is a DVD
encyclopaedia?




            Questions adapted or extracted from SQA papers
                                              Slide 70
A student uses a DVD encyclopaedia to research
the solar system.

What type of application software is a DVD
encyclopaedia?




• Reference – only acceptable answer




            Questions adapted or extracted from SQA papers
                                              Slide 71
State two methods for gathering data
electronically.




            Questions adapted or extracted from SQA papers
                                              Slide 72
State two methods for gathering data
electronically.




• Any two:
   – Barcode, scanner, magnetic ink
     characters, magnetic strip, chip and pin



            Questions adapted or extracted from SQA papers
                                              Slide 73
Data can be output from an information system in
a variety of ways. Apart from printed output,
state two other types of output.




            Questions adapted or extracted from SQA papers
                                              Slide 74
Data can be output from an information system in
a variety of ways. Apart from printed output,
state two other types of output.




• File
• Screen



            Questions adapted or extracted from SQA papers
                                              Slide 75
A company is designing new offices for its
employees. Describe one area of health and
safety that the company should consider.




            Questions adapted or extracted from SQA papers
                                              Slide 76
A company is designing new offices for its
employees. Describe one area of health and
safety that the company should consider.




• Seating should be height and back adjustable
• Lighting should be reflected to reduce glare
• Precautions should be taken to prevent Repetitive
  Strain Injury (RSI)
• Regular eye tests and breaks from using the
  computer should be given to reduce the possibility
  of eye strain

             Questions adapted or extracted from SQA papers
                                               Slide 77
Describe two costs involved in setting up a
computerised information system.




• Any two from
• Initial costs – hardware, software,
  installation of system
  (networking/hardware, etc)
• Training staff to use new system
• Employing new specialist staff
             Questions adapted or extracted from SQA papers
                                               Slide 78
Describe two costs involved in setting up a
computerised information system.




             Questions adapted or extracted from SQA papers
                                               Slide 79
Various strategies are used to maintain and
protect information systems. Explain why a
company would want to use a security strategy.




            Questions adapted or extracted from SQA papers
                                              Slide 80
Various strategies are used to maintain and
protect information systems. Explain why a
company would want to use a security strategy.




• • To ensure that the company’s important
  operational data is not lost or damaged by
  computer failure or viruses
• To ensure data is not accessed by unauthorised
  employees (hackers) or competitors

(1 mark each, max 2 marks)

             Questions adapted or extracted from SQA papers
                                               Slide 81
State two reasons why a company may need to
have a network strategy.




           Questions adapted or extracted from SQA papers
                                             Slide 82
State two reasons why a company may need to
have a network strategy.




• To plan how to set up the network (1
  mark)
• To manage its distribution of data
  effectively (1 mark)

           Questions adapted or extracted from SQA papers
                                             Slide 83
Apart from a network strategy, explain two other
strategies that companies should have in place
to protect their information systems.




            Questions adapted or extracted from SQA papers
                                              Slide 84
Apart from a network strategy, explain two other
strategies that companies should have in place
to protect their information systems.




• You must EXPLAIN two, not just state the names of them!
Backup: To plan how to back and restore lost data
Security: To protect a system from hacking and viruses
Software: To identify the software that’s needed and be able to
  evaluate and support it
Upgrade: To future-proof the organisation by planning which
  hardware and software to buy

                Questions adapted or extracted from SQA papers
                                                  Slide 85
Describe one advantage of having a “centralised
database” in an organisation instead of separate
copies stored on different computers.




            Questions adapted or extracted from SQA papers
                                              Slide 86
Describe one advantage of having a “centralised
database” in an organisation instead of separate
copies stored on different computers.




• Easier to organise, edit, update (less
  data duplication, better data integrity)
• Easier to back-up the data
• Improved productivity and efficiency
  of business
            Questions adapted or extracted from SQA papers
                                              Slide 87
Explain two advantages and two disadvantages
of selling online instead of using a shop.




            Questions adapted or extracted from SQA papers
                                              Slide 88
Explain two advantages and two disadvantages
of selling online instead of using a shop.




• Advantages: You will reach more customers/have
  more business; you will save the expense of more
  employees and shop rental
• Disadvantages: You may have more returns, you
  will not meet your customers, you will have to have
  a secure website

             Questions adapted or extracted from SQA papers
                                               Slide 89
Firestones Bookshop decides to close their High
Street shops and only sell from a website.

(a) State one economic implication of this to
employees.
(b) State one economic implication of this to the
employer.




             Questions adapted or extracted from SQA papers
                                               Slide 90
Firestones Bookshop decides to close their High
Street shops and only sell from a website.

(a) State one economic implication of this to
employees.
(b) State one economic implication of this to the
employer.




             Questions adapted or extracted from SQA papers
                                               Slide 91
Firestones Bookshop decides to close their High
Street shops and only sell from a website.

(a) State one economic implication of this to
employees.
(b) State one economic implication of this to the
employer.



(a)Employees could lose jobs.
(b)The company could save money on
   shop and staff expenses OR reach
   more customers and increase profits.

             Questions adapted or extracted from SQA papers
                                               Slide 92
What is meant by being “information poor” and
what is a disadvantage of being information
poor?




            Questions adapted or extracted from SQA papers
                                              Slide 93
What is meant by being “information poor” and
what is a disadvantage of being information
poor?




• You must answer both parts of the question:
• Information poor means that you do not have
  access to the internet.
• A disadvantage is any one of these: that you have
  limited access to up to date information, cannot
  shop online, may find it harder to locate jobs, may
  reduce educational opportunities.

             Questions adapted or extracted from SQA papers
                                               Slide 94
Angelique is a cosmetics chemist who has a new
job at the cosmetics firm, Blush.

She has brought the formula for a lip gloss from
her old employer to use at Blush.

State one of the ethical implications of Blush
using these test results.




             Questions adapted or extracted from SQA papers
                                               Slide 95
Angelique is a cosmetics chemist who has a new
job at the cosmetics firm, Blush.

She has brought the formula for a lip gloss from
her old employer to use at Blush.

State one of the ethical implications of Blush
using these test results.

•   Any one from:
•   • Would infringe the other employer’s Information
•   Intellectual Property Rights
•   • Gives company an unfair advantage
•   • Breach of trust
•   • Stealing with reasoning that it is unethical
•   • Do not accept legal implications eg copyright.


                 Questions adapted or extracted from SQA papers
                                                   Slide 96
State the name of the act that gives protection to
original ideas.




             Questions adapted or extracted from SQA papers
                                               Slide 97
State the name of the act that gives protection to
original ideas.




• Information Intellectual Property
  Rights



             Questions adapted or extracted from SQA papers
                                               Slide 98
Well done on your
       revision!
Now, make sure you repeat any slides with
        questions you got wrong.
 Remember: Working through SQA past
papers is the best way to prepare for your
                  exam!


           Questions adapted or extracted from SQA papers   99

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Int2 infosysusinginforevision

  • 1. Intermediate 2 Information Systems: Using Information Revision Slides: You will need a pen/cil and paper! Questions adapted or extracted from SQA papers 1
  • 2. How to use this presentation • This presentation will quiz you on SOME of the key topics that may occur on the exam. • Questions will be shown. Think of the answer or write it down. • Advance the slides to reveal the answers. • Have paper and pen/cil with you to write down the slide numbers for any questions that you did not get right. • Go through all of these slides again and again until you can answer all questions confidently. Questions adapted or extracted from SQA papers Slide 2
  • 3. Explain what is meant by the term information system. Questions adapted or extracted from SQA papers Slide 3
  • 4. Explain what is meant by the term information system. Questions adapted or extracted from SQA papers Slide 4
  • 5. Explain what is meant by the term information system. • A system used by individuals or organisations to manage information • A system that carries out processing of data Questions adapted or extracted from SQA papers Slide 5
  • 6. A national organisation supplying electricity to its customers uses an information system to calculate electricity bills because it can process a large volume of data. Describe one other reason for using an information system to calculate electricity bills. Questions adapted or extracted from SQA papers Slide 6
  • 7. A national organisation supplying electricity to its customers uses an information system to calculate electricity bills because it can process a large volume of data. Describe one other reason for using an information system to calculate electricity bills. • Speed of processing – very fast • Accuracy of calculations – no errors, very precise • Efficiency improved Do not accept – just speed or fast without justification Questions adapted or extracted from SQA papers Slide 7
  • 8. A national organisation supplying electricity to its customers uses an information system to calculate electricity bills because it can process a large volume of data. Explain what is meant by the “volume” of data. Questions adapted or extracted from SQA papers Slide 8
  • 9. A national organisation supplying electricity to its customers uses an information system to calculate electricity bills because it can process a large volume of data. Explain what is meant by the “volume” of data. • The number of transactions that can be completed in a set time period Questions adapted or extracted from SQA papers Slide 9
  • 10. The National Lottery uses a computerised information system. A sample ticket is shown here. The functions carried out by the system are gathering, processing, storing and outputting information. Describe one piece of information gathered by the system. Questions adapted or extracted from SQA papers Slide 10
  • 11. The National Lottery uses a computerised information system. A sample ticket is shown here. The functions carried out by the system are gathering, processing, storing and outputting information. Describe one piece of information gathered by the system. • A player’s choice of numbers Questions adapted or extracted from SQA papers Slide 11
  • 12. The National Lottery uses a computerised information system. A sample ticket is shown here. Describe one method that could be used for entering data into the Super Lottery computer system. Questions adapted or extracted from SQA papers Slide 12
  • 13. The National Lottery uses a computerised information system. A sample ticket is shown here. Describe one method that could be used for entering data into the Super Lottery computer system. • Scan • OMR/Mark Sense • Type at keypad • Voice recognition • Barcode Questions adapted or extracted from SQA papers Slide 13
  • 14. The National Lottery uses a computerised information system. A sample ticket is shown here. Outputting information can be done in several ways. Describe one method of output that may be used in the Lottery system. Questions adapted or extracted from SQA papers Slide 14
  • 15. The National Lottery uses a computerised information system. A sample ticket is shown here. Outputting information can be done in several ways. Describe one method of output that may be used in the Lottery system. Questions adapted or extracted from SQA papers Slide 15
  • 16. The National Lottery uses a computerised information system. A sample ticket is shown here. Outputting information can be done in several ways. Describe one method of output that may be used in the Lottery system. • Printed ticket issued to player • Selected numbers sent to file for inclusion in the draw • Selected numbers or charge displayed on screen at POS (point of sale) Questions adapted or extracted from SQA papers Slide 16
  • 17. The National Lottery uses a computerised information system. A sample ticket is shown here. The computerised information system used by the lottery carries out a lot of processing. Describe one process that may be carried out in the Lottery system. Questions adapted or extracted from SQA papers Slide 17
  • 18. The National Lottery uses a computerised information system. A sample ticket is shown here. The computerised information system used by the lottery carries out a lot of processing. Describe one process that may be carried out in the Lottery system. • Search stored tickets to find numbers matching winning • Numbers • Sort numbers selected into ascending order • (Count) total number of tickets sold • (Calculate) total prize fund • (Count) total number of winners • Pick winning numbers Questions adapted or extracted from SQA papers Slide 18
  • 19. Describe two implications to the lottery of selling their tickets online rather than from a shop. Questions adapted or extracted from SQA papers Slide 19
  • 20. Describe two implications to the lottery of selling their tickets online rather than from a shop. • Very large initial cost to establish online operation • Must ensure secure system for purchasing • May need to review staffing in shops if more business • Online • Potential of wider audience may lead to improved profitability Questions adapted or extracted from SQA papers Slide 20
  • 21. E-Herb sells natural medicines from its shops around the UK. They employ several knowledge workers. Describe the job of a “knowledge worker”. Questions adapted or extracted from SQA papers Slide 21
  • 22. E-Herb sells natural medicines from its shops around the UK. They employ several knowledge workers. Describe the job of a “knowledge worker”. • Someone who processes or analyses information. OR • Someone who adds value to existing information by adding new information to it Questions adapted or extracted from SQA papers Slide 22
  • 23. E-Herb sells natural medicines from its shops around the UK. At the end of each day, E-Herb uses an information system to total the sales for that day and to save the results to the hard disk. State two functions of an information system that are being carried out in this example. Questions adapted or extracted from SQA papers Slide 23
  • 24. E-Herb sells natural medicines from its shops around the UK. At the end of each day, E-Herb uses an information system to total the sales for that day and to save the results to the hard disk. State two functions of an information system that are being carried out in this example. • Processing information (1 mark) • Storing information (1 mark) • (Only these terms acceptable) Questions adapted or extracted from SQA papers Slide 24
  • 25. E-Herb employees are required to follow netiquette when using the computer system. State two rules according to “netiquette”. Questions adapted or extracted from SQA papers Slide 25
  • 26. E-Herb employees are required to follow netiquette when using the computer system. State two rules according to “netiquette”. • Don’t use language that would be offensive to others. • Don’t use all capital letters in e-mails which means shouting • No flaming • No spamming. Questions adapted or extracted from SQA papers Slide 26
  • 27. Explain what is meant by “Information Intellectual Property Rights”. Questions adapted or extracted from SQA papers Slide 27
  • 28. Explain what is meant by “Information Intellectual Property Rights”. • This legislation is designed to assign protection to original ideas. Questions adapted or extracted from SQA papers Slide 28
  • 29. E-Herb develops new natural medicines on a regular basis. An employee leaves the company and decides to take away test results on some of the new medicines that E-Herb has developed. State one of the ethical implications of the employee taking away this information and using it at their new place of work. Questions adapted or extracted from SQA papers Slide 29
  • 30. E-Herb develops new natural medicines on a regular basis. An employee leaves the company and decides to take away test results on some of the new medicines that E-Herb has developed. State one of the ethical implications of the employee taking away this information and using it at their new place of work. • Any one from: • Would infringe the other employer’s Information • Intellectual Property Rights • Gives company an unfair advantage • Breach of trust • Stealing with reasoning that it is unethical Do not accept legal implications eg copyright. Questions adapted or extracted from SQA papers Slide 30
  • 31. Identify an item of data from the table. Questions adapted or extracted from SQA papers Slide 31
  • 32. Identify an item of data from the table. • Any example such as: INV ABN 12:42 Accept any single item apart from heading eg journey number Questions adapted or extracted from SQA papers Slide 32
  • 33. Identify an item of information from the table. Questions adapted or extracted from SQA papers Slide 33
  • 34. Identify an item of information from the table. Questions adapted or extracted from SQA papers Slide 34
  • 35. Identify an item of information from the table. • Any example such as: departure station – Inverness arrives – 16:41 changes – 0 • Any correct (label + data) = 1 mark Questions adapted or extracted from SQA papers Slide 35
  • 36. State two formatting operations that have been carried out on the first spreadsheet to produce the second. Questions adapted or extracted from SQA papers Slide 36
  • 37. State two formatting operations that have been carried out on the first spreadsheet to produce the second. • Any TWO: • Change alignment to centre • Change heading to bold • Change column D to currency format. Questions adapted or extracted from SQA papers Slide 37
  • 38. Spreadsheet software can be used for keeping business accounts. State one other suitable type of application software for keeping business accounts. Questions adapted or extracted from SQA papers Slide 38
  • 39. Spreadsheet software can be used for keeping business accounts. State one other suitable type of application software for keeping business accounts. • Financial Database (Do not accept product names eg Microsoft Access) Questions adapted or extracted from SQA papers Slide 39
  • 40. Information systems and computer software are protected by various laws. State the names of three laws that are relevant to computer systems. Questions adapted or extracted from SQA papers Slide 40
  • 41. Information systems and computer software are protected by various laws. State the names of three laws that are relevant to computer systems. • The Data Protection Act • The Computer Misuse Act • The Copyright, Designs and Patents Act Questions adapted or extracted from SQA papers Slide 41
  • 42. The Radcliffe Hospital has created a new database. According to The Data Protection Act: (a) Who is the data controller in this case? (b) Who are the data subjects? (c) What are two responsibilities that the data controller has according to the Act. Questions adapted or extracted from SQA papers Slide 42
  • 43. The Radcliffe Hospital has created a new database. According to The Data Protection Act: (a) Who is the data controller in this case? (b) Who are the data subjects? (c) What are two responsibilities that the data controller has according to the Act. (a) The data controller is the Radcliffe Hospital (Always name the organisation NOT a person or job title) (b) The data subjects are the patients or people whose details are stored in the database (c) To keep data safe, to keep data up to date, to store data no longer than necessary, to ensure that data is relevant and not excessive (see notes for more details) adapted or extracted from SQA papers Questions Slide 43
  • 44. Sandy is creating a newsletter on healthy eating. He wants to use an image from the BBC website in his newsletter. State what he must do before he can use the image. Questions adapted or extracted from SQA papers Slide 44
  • 45. Sandy is creating a newsletter on healthy eating. He wants to use an image from the BBC website in his newsletter. State what he must do before he can use the image. • Ask the BBC for permission to use it. Questions adapted or extracted from SQA papers Slide 45
  • 46. Describe what is meant by the term data subject with reference to the Data Protection Act. Questions adapted or extracted from SQA papers Slide 46
  • 47. Describe what is meant by the term data subject with reference to the Data Protection Act. • A person who has their personal data stored by an organisation Questions adapted or extracted from SQA papers Slide 47
  • 48. Kincrath College of Further Education maintains a pupil database. The manager, Mr Jones, updates the database. In terms of the Data Protection Act, who is the data controller in this situation? Questions adapted or extracted from SQA papers Slide 48
  • 49. Kincrath College of Further Education maintains a pupil database. The manager, Mr Jones, updates the database. In terms of the Data Protection Act, who is the data controller in this situation? • Kincrath College NOT Mr Jones! Remember: The data controller/user is the name of the organisation – not a person! Questions adapted or extracted from SQA papers Slide 49
  • 50. What must Kincrath College of Further education do before they can store personal data according to the Data Protection Act? Questions adapted or extracted from SQA papers Slide 50
  • 51. What must Kincrath College of Further education do before they can store personal data according to the Data Protection Act? • Notify the Information Commissioner • Register with the Data Protection Registrar • Get data subjects permission only this type of answer to be accepted for 1 mark. Questions adapted or extracted from SQA papers Slide 51
  • 52. A pupil at Kincrath College has hacked into the college computer system with the aim of altering their marks. State the law that the pupil has broken. Questions adapted or extracted from SQA papers Slide 52
  • 53. A pupil at Kincrath College has hacked into the college computer system with the aim of altering their marks. State the law that the pupil has broken. • Computer Misuse Act Questions adapted or extracted from SQA papers Slide 53
  • 54. (a) State a data object used in the spreadsheet. (b) State two formatting operations that have been used. Questions adapted or extracted from SQA papers Slide 54
  • 55. (a) State a data object used in the spreadsheet. (b) State two formatting operations that have been used. (a)cell, row or column (Remember a data object is something in a program that holds data) (b)Font on the title, currency in columns C and D. Questions adapted or extracted from SQA papers Slide 55
  • 56. State a data object that you would find in a spreadsheet. Questions adapted or extracted from SQA papers Slide 56
  • 57. State a data object that you would find in a spreadsheet. • Cell • Column • Row Questions adapted or extracted from SQA papers Slide 57
  • 58. Identify two formatting operations that were used in the letter shown here. Questions adapted or extracted from SQA papers Slide 58
  • 59. Identify two formatting operations that were used in the letter shown here. • Change style (to bold and italic) − only one mark for ‘style’ • Right alignment of address • Change line length of paragraph /indent/fully justified Do not accept centred. Questions adapted or extracted from SQA papers Slide 59
  • 60. Describe what is meant by “online help”. Questions adapted or extracted from SQA papers Slide 60
  • 61. Describe what is meant by “online help”. • A feature built into the software that provides instructions on how to solve specific problems Answer must have both parts: mentioning it’s a feature built into the software AND that it provides assistance with how to solve specific problems Questions adapted or extracted from SQA papers Slide 61
  • 62. State the type of program that would be used to create an online shop. Questions adapted or extracted from SQA papers Slide 62
  • 63. State the type of program that would be used to create an online shop. • Web authoring Questions adapted or extracted from SQA papers Slide 63
  • 64. Bob needs to learn about a new graphics program that he has never used before. State the feature of the program that would train him in how to use the new software. Questions adapted or extracted from SQA papers Slide 64
  • 65. Bob needs to learn about a new graphics program that he has never used before. State the feature of the program that would train him in how to use the new software. • Online tutorial Questions adapted or extracted from SQA papers Slide 65
  • 66. State a software application that staff in a company could use to send electronic messages to each other. Questions adapted or extracted from SQA papers Slide 66
  • 67. State a software application that staff in a company could use to send electronic messages to each other. • E-mail (client) • Chat (client) • Instant messaging (but not Instant messenger or MSN) No specific names of programs are acceptable! Questions adapted or extracted from SQA papers Slide 67
  • 68. Name the type of software that would be used to: (a) Create a slideshow (b) Produce brochures Questions adapted or extracted from SQA papers Slide 68
  • 69. Name the type of software that would be used to: (a) Create a slideshow (b) Produce brochures (a) Presentation NOT PowerPoint (b) Publishing, desk-top publisher NOT Publisher Questions adapted or extracted from SQA papers Slide 69
  • 70. A student uses a DVD encyclopaedia to research the solar system. What type of application software is a DVD encyclopaedia? Questions adapted or extracted from SQA papers Slide 70
  • 71. A student uses a DVD encyclopaedia to research the solar system. What type of application software is a DVD encyclopaedia? • Reference – only acceptable answer Questions adapted or extracted from SQA papers Slide 71
  • 72. State two methods for gathering data electronically. Questions adapted or extracted from SQA papers Slide 72
  • 73. State two methods for gathering data electronically. • Any two: – Barcode, scanner, magnetic ink characters, magnetic strip, chip and pin Questions adapted or extracted from SQA papers Slide 73
  • 74. Data can be output from an information system in a variety of ways. Apart from printed output, state two other types of output. Questions adapted or extracted from SQA papers Slide 74
  • 75. Data can be output from an information system in a variety of ways. Apart from printed output, state two other types of output. • File • Screen Questions adapted or extracted from SQA papers Slide 75
  • 76. A company is designing new offices for its employees. Describe one area of health and safety that the company should consider. Questions adapted or extracted from SQA papers Slide 76
  • 77. A company is designing new offices for its employees. Describe one area of health and safety that the company should consider. • Seating should be height and back adjustable • Lighting should be reflected to reduce glare • Precautions should be taken to prevent Repetitive Strain Injury (RSI) • Regular eye tests and breaks from using the computer should be given to reduce the possibility of eye strain Questions adapted or extracted from SQA papers Slide 77
  • 78. Describe two costs involved in setting up a computerised information system. • Any two from • Initial costs – hardware, software, installation of system (networking/hardware, etc) • Training staff to use new system • Employing new specialist staff Questions adapted or extracted from SQA papers Slide 78
  • 79. Describe two costs involved in setting up a computerised information system. Questions adapted or extracted from SQA papers Slide 79
  • 80. Various strategies are used to maintain and protect information systems. Explain why a company would want to use a security strategy. Questions adapted or extracted from SQA papers Slide 80
  • 81. Various strategies are used to maintain and protect information systems. Explain why a company would want to use a security strategy. • • To ensure that the company’s important operational data is not lost or damaged by computer failure or viruses • To ensure data is not accessed by unauthorised employees (hackers) or competitors (1 mark each, max 2 marks) Questions adapted or extracted from SQA papers Slide 81
  • 82. State two reasons why a company may need to have a network strategy. Questions adapted or extracted from SQA papers Slide 82
  • 83. State two reasons why a company may need to have a network strategy. • To plan how to set up the network (1 mark) • To manage its distribution of data effectively (1 mark) Questions adapted or extracted from SQA papers Slide 83
  • 84. Apart from a network strategy, explain two other strategies that companies should have in place to protect their information systems. Questions adapted or extracted from SQA papers Slide 84
  • 85. Apart from a network strategy, explain two other strategies that companies should have in place to protect their information systems. • You must EXPLAIN two, not just state the names of them! Backup: To plan how to back and restore lost data Security: To protect a system from hacking and viruses Software: To identify the software that’s needed and be able to evaluate and support it Upgrade: To future-proof the organisation by planning which hardware and software to buy Questions adapted or extracted from SQA papers Slide 85
  • 86. Describe one advantage of having a “centralised database” in an organisation instead of separate copies stored on different computers. Questions adapted or extracted from SQA papers Slide 86
  • 87. Describe one advantage of having a “centralised database” in an organisation instead of separate copies stored on different computers. • Easier to organise, edit, update (less data duplication, better data integrity) • Easier to back-up the data • Improved productivity and efficiency of business Questions adapted or extracted from SQA papers Slide 87
  • 88. Explain two advantages and two disadvantages of selling online instead of using a shop. Questions adapted or extracted from SQA papers Slide 88
  • 89. Explain two advantages and two disadvantages of selling online instead of using a shop. • Advantages: You will reach more customers/have more business; you will save the expense of more employees and shop rental • Disadvantages: You may have more returns, you will not meet your customers, you will have to have a secure website Questions adapted or extracted from SQA papers Slide 89
  • 90. Firestones Bookshop decides to close their High Street shops and only sell from a website. (a) State one economic implication of this to employees. (b) State one economic implication of this to the employer. Questions adapted or extracted from SQA papers Slide 90
  • 91. Firestones Bookshop decides to close their High Street shops and only sell from a website. (a) State one economic implication of this to employees. (b) State one economic implication of this to the employer. Questions adapted or extracted from SQA papers Slide 91
  • 92. Firestones Bookshop decides to close their High Street shops and only sell from a website. (a) State one economic implication of this to employees. (b) State one economic implication of this to the employer. (a)Employees could lose jobs. (b)The company could save money on shop and staff expenses OR reach more customers and increase profits. Questions adapted or extracted from SQA papers Slide 92
  • 93. What is meant by being “information poor” and what is a disadvantage of being information poor? Questions adapted or extracted from SQA papers Slide 93
  • 94. What is meant by being “information poor” and what is a disadvantage of being information poor? • You must answer both parts of the question: • Information poor means that you do not have access to the internet. • A disadvantage is any one of these: that you have limited access to up to date information, cannot shop online, may find it harder to locate jobs, may reduce educational opportunities. Questions adapted or extracted from SQA papers Slide 94
  • 95. Angelique is a cosmetics chemist who has a new job at the cosmetics firm, Blush. She has brought the formula for a lip gloss from her old employer to use at Blush. State one of the ethical implications of Blush using these test results. Questions adapted or extracted from SQA papers Slide 95
  • 96. Angelique is a cosmetics chemist who has a new job at the cosmetics firm, Blush. She has brought the formula for a lip gloss from her old employer to use at Blush. State one of the ethical implications of Blush using these test results. • Any one from: • • Would infringe the other employer’s Information • Intellectual Property Rights • • Gives company an unfair advantage • • Breach of trust • • Stealing with reasoning that it is unethical • • Do not accept legal implications eg copyright. Questions adapted or extracted from SQA papers Slide 96
  • 97. State the name of the act that gives protection to original ideas. Questions adapted or extracted from SQA papers Slide 97
  • 98. State the name of the act that gives protection to original ideas. • Information Intellectual Property Rights Questions adapted or extracted from SQA papers Slide 98
  • 99. Well done on your revision! Now, make sure you repeat any slides with questions you got wrong. Remember: Working through SQA past papers is the best way to prepare for your exam! Questions adapted or extracted from SQA papers 99