1. Welcome to Swansea ITeC
Induction Day – 13 July
2009
Helen Necrews
Training Director

2. Contents
09.00am – 10.00 pm
Morning
Introduction to Swansea ITeC
– Tour of Building
– Training Agreement
– Health and Safety
– Basic Skills Assessment
– Brief overview of courses

3. About the ITeC
We were founded in 1984 for the primary
purpose of training school leavers in the use of
IT and Electronics
In 1990 expanded the training programme to
include unemployed adults
Addition to Government funded programmes
provide ICT training to the private and
commercial sectors
In 1996 Swansea ITeC became a limited
company, committed to excellence in all of our
ventures.

4. ITeC Organisational Chart
R o b in G w y n n
M a n a g in g D ir e c t o r
B u s in e s s a n d IT A d m in s tr a tio n T r a in in g
D e v e lo p m e n t a n d A c c o u n tin g a n d D e v e lo p m e n t
M a rk E v a n s T ra c e y M a d d e n Jane D own J o h n C o llin s H e le n N e c r e w s
I C T D e v e lo p m e n t A d m in is t r a t o r A d m in is t ra to r A d m in is t r a t io n D ir e c t o r o f
M a n a g e r / D ir e c t o r O ffic e r T r a in in g
P h ilip V o n k S t e lla E lp h ic k T im M c C lo s k e y L e ia F e e
I C T I n s t a lla t io n T e c h n ic ia n T r a in e r T r a in e r T r a in e r

5. Training Agreement Overview
Equal Opportunity Lateness
Standard of dress Travel
Guidance and support Child care payments
Absence and Sickness Canteen
Holidays Disciplinary
Course duration and Transfer to another
hours of attendance programme
Allowances Qualifications
Breaks Work placement

6. Training Agreement
WBL for Adults

7. Good Housekeeping/
Safety Systems
The Good Housekeeping/ Safety Systems
document outlines rules for the ITeC
otherwise not covered by the Training
Agreement or the Acceptable Use Policy.
Please read this through and sign at the
bottom if you agree to adhere to these
regulations.

8. ICT and Internet Policy
The ITeC computer system provides PC and Internet
access to its trainees. This can only work successfully with
the trust and co-operation of all concerned. Therefore, this
Acceptable Use statement is designed to protect both
trainees and the ITeC by clearly stating what is acceptable
and what is not.

9. DCELL(WAG)
Learning is part financed by ESF through
the Welsh Assembly Government (WAG).
Committed to providing a quality service
Can be contacted if learners are not
satisfied with their learning experience
DCELL ‘s is the department within WAG
(Department of Children, Education and
Learning)

10. Health and Safety
Section

11. What is Health + Safety all about?
Preventing people from being harmed by
work or becoming ill by taking the right
precautions – and providing a satisfactory
working environment.
Because health and safety at work is so
important, there are rules which require all
of us not to put ourselves or others in
danger. The law is also there to protect
the public from workplace dangers.

12. Legislation
Health and Safety of Work Act 1974
The Management of Health and Safety at Works
Regulations 1999
RIDDOR 1995/99
Road Traffic Accidents (RTAs)
COSHH 2002
Display Screen Equipment 1992
Personal Protective Equipment at Work
Regulations 1992.
Manual Handling Operations 1992/2002

13. Health and Safety At Work Act
Health and Safety Law notices should be
located in prominent areas throughout the
building. Usually, there is at least one
Health and Safety notice for each floor of
the building.
For more information, please consult the
Health and Safety Law leaflet provided.
Health and Safety prohibitions will be
pointed out during the tour of the building

14. Rights and Responsibilities
The training provider has a duty of care to
their learners
Making your workplace safe and without risks to health
Ensuring plant and machinery are safe and that safe
systems of work are set and followed
Ensuring articles and substances are moved, stored and
used safely
Providing adequate welfare facilities
Giving you the information, instruction, training and
supervision necessary for your health and safety

15. Rights and Responsibilities
The learner has a duty of care to the
themselves
Taking reasonable care for your own health and safety
and that of others who may be affected by what you do
or do not do
Co-operating with your employer on health and safety
Correctly using work items provided by your employer,
including personal protective equipment, in accordance
with training or instructions
Not interfering with or misusing anything provided for
your health, safety or welfare

16. Health and Safety
At the start of the induction, you should have been handed
a Health and Safety booklet. Your Health and Safety booklet
should include information on the following subjects:
Safety Policy and Risk Compressed Air (Fire
Assessment extinguishers)
Tidiness/Hygiene Electricity
Personal Protective Machinery
Equipment (PPE) Hazardous Substances
Moving About in the Fire
Workplace Display Screen
Equipment (DSE)
Lifting and Carrying
First Aid

17. Safety Policy
Swansea ITeC Ltd. operates under it’s own
written Safety Policy as well as adhering
the the rules under Health and Safety Act.
A copy of the Safety Policy is available on
ITeC blog. Please read this policy carefully
and raise any questions you may have with
the trainer conducting the induction.

18. Fire Drill
• If you discover a fire: Raise the alarm
immediately
On hearing the alarm, a member of staff should
make a 999 call. Do not take undue personal
risks.
Evacuate the building immediately by the
nearest exits and report to the main assembly
points:
– Top floor ITeC car park
– Bottom floor rear car park

19. Fire Drill
Close all doors and windows behind you if
possible, as you make your escape.
Responsible staff members should take
attendance sheets with them to enable a roll
call to be taken.
If your escape is cut off, DO NOT PANIC. Go
to a window and await the arrival of the fire
service. Ensure that the door to the room is
closed.

20. Accident Reporting
In the event of an accident occurring,
resulting in an injury, the following steps
should be taken.
– Report the accident immediately to your
supervisor.
– Enter details of the accident into the accident book
kept at reception.
– If treatment is required, request assistance from a
First Aider: - Tim McCloskey
– The First Aid box is kept at: - Reception
– If work is lost for 3 days or more due to injury,
Swansea Itec will inform Welsh Assembly
Government within 5 days (RIDDOR)

21. Accident Reporting
All trainees are reminded that they must
take reasonable care to avoid injury to
themselves and others during their training
activities and co-operate with Swansea
ITeC Ltd and others to keep the law
(section 7 of the Health and Safety at Work
Act).
Trainees are required to report any accident
immediately to Swansea ITeC Ltd

22. Fire Extinguishers - Water
• Body colour RED
• Label colour WHITE
• Type of fire:
– wood
– paper
– cloth
• UNSAFE on all voltages

23. Carbon Dioxide CO2
Body colour RED
Label colour BLACK
Type of fire:
– flammable liquids
– electrical equipment
SAFE on live electrics

24. Powder
Body colour RED
Label colour BLUE
Type of fire:
– flammable liquids
– electrical equipment
SAFE on live electrics

25. RIDDOR 95/99
Refers to the Reporting of Injuries,
Diseases and Dangerous Occurrences
Regulations 1995
What must be reported:-
– Death or major injury
– Over 3 days absence due to injury (reported
to WAG within 5 days)
– Work related diseases
– Dangerous occurrences

26. Road Traffic Accidents (RTAs)
Contractually, all scheme-time RTAs, in which a trainee
is involved as either a driver or passenger, must be
investigated and reported to DfEE in the same way as
any other accident to a trainee
WAG need to investigate RTAs to ensure themselves
about the condition of the vehicle and the competence of
the driver
– If the accident happens as part of the trainee’s
employment
– If the trainee is travelling between work sites or
training locations during scheme time
– If the vehicle is owned, hired or leased by the training
provider or employer.

27. COSHH (2002)
Control of Substances Hazardous to
Health
– Hazardous substances eg adhesive, paints
– Where hazardous substances can be found
eg factories, offices
– Risk from a substance is the likelihood that it
will harm you in the actual circumstances of
use.

28. COSHH (2002) cont
To comply with COSHH employers need to
follow 8 steps
– Assess the risks
– Decide what precautions are needed
– Prevent or adequately control exposure
– Ensure that control measures are used and
maintained
– Monitor exposure
– Carry out appropriate health surveillance
– Prepare plans and procedures to deal with
accidents, incidents and emergencies
– Ensure employees are properly informed, trained
and supervised

29. Display Screen Equipment
Regulation 1992
The Regulation require employers to
minimise the risks in VDU work by
ensuring that workplaces and jobs are well
designed
The main injuries associated with
workstations:-
– Upper limb disorder
– Back injuries
– Eye strain

30. Personal Protective Equipment
at Work Regulations 1992 (PPE)
What is PPE?
– Defined as ‘all equipment (including clothing affording protection
against weather) which is intended to be worn or held by a
person at work and which protects them aginst one or more risks
to their health and safety eg saftey helments, gloves, eye
protection, gloves
Employers have a basic duties concerning the provision
and use of PPE at work.
PPE requirements:-
– Is properly assessed before use to ensure suitability
– Is maintained and stored properly
– Is provided with instructions on how to use it safely
– Is used correctly by employees

31. Manual Handling 1992
Manual Handling Operations Regulations
applies to a wide range of manual handling
activities, including lifting, lowering, pushing,
pulling or carrying.

32. Risk Assessment
A risk assessment is a careful examination of
anything in the workplace that could cause
people to suffer injury or ill health while they are
at work
The aim is to make sure that no one gets hurt or
becomes ill.
Hazard – means something that can cause harm
Risk – is the chance, high or low, that somebody
will be harmed by the hazard

33. Facts
On average, 245 people are killed at work every
year
On average, 30,000 serious work-related injuries
occur each year
On average, 38.5 million days are lost each year
due to workplace injuries or ill health
On average, 25,000 people leave the workforce
each year, never to return, because of harm
suffered at work

34. 5 Steps to Risk Assessment
Identify the hazard
Decide who might be harmed and how
Evaluate the risk and decide on
precautions
Record findings and implement them
Review your findings

35. Equal Opportunities Policy
(Swansea ITeC)
Swansea ITeC wholeheartedly support the
principle of Equal Opportunity in employment
and in its services to all clients.
The policy will aim to give full consideration to
the requirements and to the intent of the:-
– Equal Pay Act 1970, the Sex Discrimination Act
1975, the Race Relations Act 1976, the Disabilities
Discrimination Act 1995, as well as the Welsh
Language Act 1993 and Age Discrimination Act
2006.

36. Course Overview
Section

37. Type of Programmes
Skillbuild
– Youth
– Adults
FMA (Foundation Modern Apprenticeship)
MA (Modern Apprenticeship)

38. Skillbuild - Youth
Age range 16-18
Endorsed by Careers
Training Allowance £50 p.w plus travel
Length of programme 26 weeks
Location
– In-house for 13 weeks (approx)
– Workplace for 13 weeks (approx)

39. Skillbuild - Adults
All age programme 18+
Referred by JobCentres
Training allowance of between £10-£15
per week (additional to jobseekers
allowance etc), plus travel
Length of programme – 12 weeks

40. FMA
Age range 16+
Training allowance of £50 pw for those 16-18
Employed or non-employed
Placement – with employer
Training – ITeC (off-the-job) once a fortnight
Work towards level 2 qualifications
– User
– Practitioner
Progression to MA

41. MA
All age programme
Employed Status
Length of programme – 4 years
Placement – with employer
Work towards level 3 qualifications
– Users
– Practitioner

42. Course Detail (Skillbuild)
Start Date: 13 July 2009
– Qualifications we offer:
– ECDL Part I and II
– E-quals Certificate for IT Users Level 1 or 2
– E-quals Diploma for ICT Practitioners Level 2
– Diploma in Business and Administration Level 2
– Keyskills IOL & ICT
– Additional qualifications can be achieved
– NVQ’s – IT Users and IT Practitioner
– Technical certificates

43. Basic Skills Assessment
WAG has implemented a Strategy to improve
Basic Literacy and Numeracy in Wales
The purpose of the Strategy is to increase the
number of people up to a Level 1 in Literacy and
Numeracy by 2010.
In order to reach this target the Welsh Assembly
is in partnership with a number of bodies eg
Basic Skills Agency, LEA’s and DECWL.

44. Basic Skills (cont)
This requirement applies to all learners
undertaking DCELL funded provision of 5
hours or more per week.
Swansea ITeC offers Basic Skills support
throughout the learners training
programme

45. Additional Support
Basic Skills tutorials are offered to those
who wish to improve their basic skills
Job Search and CV writing
Arrange a Career Advisor or Remploy
appointment prior to completing
programme to discuss future options

46. Additional Information
Additional information regarding Health and
Safety and ITeC policies and procedures
can be founded in a folder located in all
training rooms and within Swansea ITeC –
Trainee News Blog –
Alison on-line skills training

47. Thank you for your time