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     Interpretation and Tailoring in CMMI
Key concepts for performance improvement


                                       Nuno Alexandre Seixas
       Project and Program Manager, CMMI-DEV Certified Instructor
                                                    PT Inovação




                                       2012-07-06, Coimbra
Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Agenda

• CMMI Concepts

• Using CMMI for performance improvement

• Experiences for discussion




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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
CMMI Concepts

The model points out the
importance of 3 critical
dimensions that need to be
addressed in order to get
performance improvement




Taken from: Software Engineering Institute, CMMI for Development, Version 1.3, Technical Report, CMU/SEI-2010-TR-033

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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
CMMI Concepts

In order to                       CMMI
understand and                 - The WHAT -
use CMMI, it's
important to
understand the
                  Appraisal                      Definition
concept of           (Lead      Interpretation   (EPG
Interpretation    Appraisal,                     Consultants)
                      ATM)




                               Organization
                                - The HOW -

                                                          4
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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
CMMI Concepts

Tailoring is also an important part of CMMI:

• GP 3.1 – “Establish a Defined Process”

   • IPM (Integrated Project Management)
       • SP 1.1 Establish the Project’s Defined Process
   • OPD (Organizational Process Definition)
       • SP 1.1 Establish Standard Processes
       • SP 1.2 Establish Lifecycle Model Descriptions
       • SP 1.3 Establish Tailoring Criteria and Guidelines


                                                              5
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Interpretation and Tailoring in CMMI
      Key concepts for performance improvement
      CMMI Concepts

     The Organization
                                                    Process
          Training of                             Improvement
            People                                                                              Organization’s
                                                                                                Measurement
                                                                                                 Repository
      Organization’s                                                   Organization’s
                                      Tailoring
      Set of Standard                                                  Process Asset
                                     Guidelines
        Processes                                                         Library



                A Project
                Defined Process
                                                  Project Plans
Adapted from: Software Engineering Institute, CMMI for Development, Version 1.3, Technical Report, CMU/SEI-2010-TR-033


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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Using CMMI for performance improvement

So, how do you apply these concepts in a real organization?

                             FORGET CMMI!!!!!




     Taken from: http://www.wibas.com/publications/scrum/scrum_and_cmmi/index_en.html, June 2012


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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Using CMMI for performance improvement

Of course, you will not FORGET CMMI, you just need to
refocus

• On your business objectives
• On your organization’s culture
• On your own processes


  And CMMI will come naturally…




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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Using CMMI for performance improvement

Some thoughts on CMMI implementation:

1. Know the problem:
   - The organizational initial state
       CMMI appraisals, inquiries, assessments, …
   - The model characteristics
       Read, take official courses, talk with others, visit other companies


 It’s important to have a correct knowledge of the
    problems you are trying to solve.



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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Using CMMI for performance improvement

Some thoughts on CMMI implementation:

2. Identify the strengths and weaknesses
   - Praise the strengths
   - Understand the weaknesses:
       -   Are they real, or just misconceptions from the model?
       -   Why are they weaknesses? What are they affecting?
       -   Everyone understand this as a weakness?
       -   Is there any part of the organization that doesn’t have this one?
           Why? What are doing different?




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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Using CMMI for performance improvement

Some thoughts on CMMI implementation:

3. Once the problem is realized by everyone:
     •   Which ones can be addressed by quick wins – start with these
     •   Which ones need process redefinition?
     Ensure that changes are aligned with your business values and
         objectives
     Ensure that people understand clearly the rational for the change




                                                                    11
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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Using CMMI for performance improvement

Some thoughts on CMMI implementation:

4. Leave space for improvement
     •   How can teams suggest different approaches (process waivers)
     •   How are processes going to support and encourage
         improvement?
     •   How can processes deal with self-organizing teams?




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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Using CMMI for performance improvement

List of DO’s and DON’T:

• DO use CMMI as a tool for improvement
• DON’T use CMMI as a blindfold
• DO use CMMI to help you understand how to improve your
own processes
• DON’T use CMMI as your own process
• DO use CMMI as guide for improvement
• DON’T use CMMI as an excuse for setting bureaucracy

• DO use CMMI with common sense!!!


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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Experiences for discussion

Some food for thought:

1. Does every Project Manager in CMMI ML3 organization
   needs to know the CMMI model?

First of all, does this mean that everyone needs to attend
    CMMI-DEV Introduction to CMMI course?
In my opinion, no, not everyone needs to know CMMI. People
    need to know their own processes…




                                                         14
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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Experiences for discussion

Some food for thought:

2. Why can’t we somehow adapt CMMI to our own reality?

You better adapt…OR else, you’ll end up with CMMI-like
   processes, with no value for you, and it will not be
   institutionalized.
Mainly, you are not doing a correct implementation of CMMI.




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Interpretation and Tailoring in CMMI
Key concepts for performance improvement
Experiences for discussion

Some food for thought:

3. Can’ t CMMI implementation be not heavy weight and
   bureaucratic?

Only the bad implementations are bureaucratic and not
   bringing any added value.
The organization need to understand what is the best degree
   of adaptation they need




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Interpretation and Tailoring in CMMI
Key concepts for performance improvement


Any other thoughts?


Thank you.




Nuno Alexandre Seixas
nseixas@gmail.com


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2 nunoseixas-2confcmmiportual

  • 1. Portugal Interpretation and Tailoring in CMMI Key concepts for performance improvement Nuno Alexandre Seixas Project and Program Manager, CMMI-DEV Certified Instructor PT Inovação 2012-07-06, Coimbra
  • 2. Interpretation and Tailoring in CMMI Key concepts for performance improvement Agenda • CMMI Concepts • Using CMMI for performance improvement • Experiences for discussion 2 2
  • 3. Interpretation and Tailoring in CMMI Key concepts for performance improvement CMMI Concepts The model points out the importance of 3 critical dimensions that need to be addressed in order to get performance improvement Taken from: Software Engineering Institute, CMMI for Development, Version 1.3, Technical Report, CMU/SEI-2010-TR-033 3 3
  • 4. Interpretation and Tailoring in CMMI Key concepts for performance improvement CMMI Concepts In order to CMMI understand and - The WHAT - use CMMI, it's important to understand the Appraisal Definition concept of (Lead Interpretation (EPG Interpretation Appraisal, Consultants) ATM) Organization - The HOW - 4 4
  • 5. Interpretation and Tailoring in CMMI Key concepts for performance improvement CMMI Concepts Tailoring is also an important part of CMMI: • GP 3.1 – “Establish a Defined Process” • IPM (Integrated Project Management) • SP 1.1 Establish the Project’s Defined Process • OPD (Organizational Process Definition) • SP 1.1 Establish Standard Processes • SP 1.2 Establish Lifecycle Model Descriptions • SP 1.3 Establish Tailoring Criteria and Guidelines 5 5
  • 6. Interpretation and Tailoring in CMMI Key concepts for performance improvement CMMI Concepts The Organization Process Training of Improvement People Organization’s Measurement Repository Organization’s Organization’s Tailoring Set of Standard Process Asset Guidelines Processes Library A Project Defined Process Project Plans Adapted from: Software Engineering Institute, CMMI for Development, Version 1.3, Technical Report, CMU/SEI-2010-TR-033 6 6
  • 7. Interpretation and Tailoring in CMMI Key concepts for performance improvement Using CMMI for performance improvement So, how do you apply these concepts in a real organization? FORGET CMMI!!!!! Taken from: http://www.wibas.com/publications/scrum/scrum_and_cmmi/index_en.html, June 2012 7 7
  • 8. Interpretation and Tailoring in CMMI Key concepts for performance improvement Using CMMI for performance improvement Of course, you will not FORGET CMMI, you just need to refocus • On your business objectives • On your organization’s culture • On your own processes And CMMI will come naturally… 8 8
  • 9. Interpretation and Tailoring in CMMI Key concepts for performance improvement Using CMMI for performance improvement Some thoughts on CMMI implementation: 1. Know the problem: - The organizational initial state CMMI appraisals, inquiries, assessments, … - The model characteristics Read, take official courses, talk with others, visit other companies It’s important to have a correct knowledge of the problems you are trying to solve. 9 9
  • 10. Interpretation and Tailoring in CMMI Key concepts for performance improvement Using CMMI for performance improvement Some thoughts on CMMI implementation: 2. Identify the strengths and weaknesses - Praise the strengths - Understand the weaknesses: - Are they real, or just misconceptions from the model? - Why are they weaknesses? What are they affecting? - Everyone understand this as a weakness? - Is there any part of the organization that doesn’t have this one? Why? What are doing different? 10 10
  • 11. Interpretation and Tailoring in CMMI Key concepts for performance improvement Using CMMI for performance improvement Some thoughts on CMMI implementation: 3. Once the problem is realized by everyone: • Which ones can be addressed by quick wins – start with these • Which ones need process redefinition? Ensure that changes are aligned with your business values and objectives Ensure that people understand clearly the rational for the change 11 11
  • 12. Interpretation and Tailoring in CMMI Key concepts for performance improvement Using CMMI for performance improvement Some thoughts on CMMI implementation: 4. Leave space for improvement • How can teams suggest different approaches (process waivers) • How are processes going to support and encourage improvement? • How can processes deal with self-organizing teams? 12 12
  • 13. Interpretation and Tailoring in CMMI Key concepts for performance improvement Using CMMI for performance improvement List of DO’s and DON’T: • DO use CMMI as a tool for improvement • DON’T use CMMI as a blindfold • DO use CMMI to help you understand how to improve your own processes • DON’T use CMMI as your own process • DO use CMMI as guide for improvement • DON’T use CMMI as an excuse for setting bureaucracy • DO use CMMI with common sense!!! 13 13
  • 14. Interpretation and Tailoring in CMMI Key concepts for performance improvement Experiences for discussion Some food for thought: 1. Does every Project Manager in CMMI ML3 organization needs to know the CMMI model? First of all, does this mean that everyone needs to attend CMMI-DEV Introduction to CMMI course? In my opinion, no, not everyone needs to know CMMI. People need to know their own processes… 14 14
  • 15. Interpretation and Tailoring in CMMI Key concepts for performance improvement Experiences for discussion Some food for thought: 2. Why can’t we somehow adapt CMMI to our own reality? You better adapt…OR else, you’ll end up with CMMI-like processes, with no value for you, and it will not be institutionalized. Mainly, you are not doing a correct implementation of CMMI. 15 15
  • 16. Interpretation and Tailoring in CMMI Key concepts for performance improvement Experiences for discussion Some food for thought: 3. Can’ t CMMI implementation be not heavy weight and bureaucratic? Only the bad implementations are bureaucratic and not bringing any added value. The organization need to understand what is the best degree of adaptation they need 16 16
  • 17. Interpretation and Tailoring in CMMI Key concepts for performance improvement Any other thoughts? Thank you. Nuno Alexandre Seixas nseixas@gmail.com 17 17