Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Employee engagementanalysis
1. Tapping Technology and Digital
Platforms to tell your story
• Incorporate Bama’s Business Drivers
• Increase Employee Engagement with non-salary employees
• Support sustainability initiatives by reducing carbon footprint
• Simplifying and making it easy to give increases Employee
Engagement
2. Business Drivers
• Increase participation from field personnel
• Support sustainability initiatives
• Reduce paper pledge forms
• Make pledge process ‘effortless’
• Promote mobile technology
• Embodies the AT&T Initiative of ‘Mobile First’
Success
– Over 300% growth in year 2
– High expectations of take rate growth in year 3
• Field sales
• Field techs
AT&T Business Drivers
3. AT&T Developed Go & Give Mobile App
pledge.att.com
AT&T Employee Logon
AT&T developed
App accessed from
devices
Pledge Processor
Backend (vendor JKG)
AT&T HR
Employee Database
AT&T Payroll
Auto Deduction
Credit Card
Processing Gateway
AT&T Hosted Mobile App
4. AT&T Go & Give Mobile App Features
Platform Features:
Web app accessible at: https://pledge.att.com. No downloads required
Authorized for employees use via AT&T employee logon authentication
AT&T branded customized user experience
Hosted on AT&T’s secure network, runs on HTTPS protocol
Developed by AT&T using Volantis mobile platform that supports 8000+ and future devices
Tested & certified on company issued devices: Smart phones, iPhone, Blackberry’s and iPad
Redirects to web version when accessed from PC
24x7 monitoring, high availability and technical support
Application Functionality:
Supports corporate campaigns such as AT&T United Way employee giving
Auto payment per paycheck deducted from pre-tax payroll. Dollar amount or percentage of salary
One time credit card payment
Employee profile: recognition preferences, engagement preferences, personal info
Search and add up to 7 charities. Recommend local charity using employee’s zip code
Priority giving areas: Income, Education, Health etc.
Daily/weekly/monthly successful conversion and fallout reports
Confirmation email sent for each charity organization selected
Ability to change and cancel pledge until campaign closes
Display of information from last year’s pledge and ability to revise amount
7. Impact Application
“Home” Screen --
Reflects US
National Plan
Win Phone 7
functionality
Content navigation is
driven by 3 top-level
US national plan
priorities:
• Empowering Youth
and Education
• Economy and Jobs
• Societal Challenges
User selects:
1) US National Plan
priority, or,
2) Featured top stories,
or,
3) Citizenship assets by
Region (city or state)
Program name
Favorites
NEW Functions Added!!
Priorities, Search
8. Real Impact Application
Tapping on a priority
begins the process of
filtering content,
showing a list of
stories that are
associated with that
priority
Next, User taps on a
story
Note that you can page through
an extensive list of stories!
10. Comcast’s Focus Areas Aligned with Business
Expertise
Expand digital literacy
Build tomorrow’s leaders
Promote community service
10
11. 11
• In 2008, launched the Beyond School Walls workplace mentoring
program in Philadelphia
• Today, Beyond School Walls is the nation’s largest
workplace mentoring program, with about 300
Comcast “Bigs” matched with “Littles” at
13 Comcast offices
• Since 2008, provided more than $47 million in cash
and in-kind support
• Comcast CFO serves on national Big Brothers
Big Sisters board of directors
• Compared to other Big Brothers Big Sisters programs:
• Comcast matches have a higher 12-month retention rate
• Participating Comcast “Littles” are more diverse
12. • Signature scholarship program that recognizes high school seniors for
their community service, academic achievement and leadership skills
• Students recommended by their principal or guidance counselor
• Winners receive a one-time $1,000 scholarship to support higher
education, with larger amounts awarded in select regions
• Since 2001, $19 million awarded to nearly 19,000 students
• More than $1.9 million
awarded to nearly 1,900
students in 2013
– 51 percent from diverse
backgrounds
12
13. 13
• Comcast’s largest national partner
• Sponsor 11 teams in Comcast markets and
support three additional City Year affiliates
• Sponsor of National Opening Day, National
Leadership Summit, and Summer Academy
• 12 Comcast and NBCUniversal executives
serve
on national and local boards of directors
• Pledged more than $75 million in cash and
in-kind support since 2003
• Provided career development advice to a
total
of more than 5,600 corps members in 12
cities
14. • Comcast’s signature community service effort and the
nation’s largest single-day corporate volunteer effort
• In 2012:
– More than 75,000 volunteers
– More than 660 projects
– $1.5 million in Comcast Foundation grants
– Nearly $10 million in service value
• Since 2001:
– More than 435,000 volunteers
– 2.6 million service hours
– More than 4,200 projects
– $12 million in grants
– More than $50 million in service value
14
APRIL 27, 2013
15. Wells Fargo
Commitment to Communities
Company vision:
We want to satisfy all of our customers’ financial
needs and help them succeed financially.
Vision for corporate social responsibility:
We are focused on helping the company deliver
on its vision of helping all of our customers
succeed financially through stakeholder
engagement, public policy advocacy, reputation
management, and corporate social responsibility
strategies and programs.
Goal:
We want to be known as the best in corporate
America in five strategic areas: ethics, products
and services, community investments, team
member engagement and our environmental
commitment.
16. Outstanding corporate citizen
• 842,322mortgageloanmodificationscompletedsince2009
• $1.24 billion in SBA (7a) loans (#1 lender)
• $7 billion in community development loans and investments
• 153,902 individuals and families
received financial education through Hands On Banking
• $6 billion in environmental financing
• $79 million in team member donations to 25,000
nonprofits, schools, and religious organizations
• 1.5 million team member volunteer hours
*Data on this slide reflective of year end 2012
18. Philanthropic opportunities that
enable team members to volunteer
or provide monetary donations to
nonprofit organizations, offer Wells
Fargo a chance to put its “best face
forward” in the communities we
serve.
What we learned…
Team members who are involved in volunteering
or charitable giving activities report higher levels
of engagement than those who are not involved.
Specifically, team members who volunteer were
more engaged than non-volunteers.
Wells Fargo Volunteers
Team Member Engagement
19. 19
Event
Manageme
nt &
Tracking
System
Suite of TM
Recognition
Programs
Local
Market
Activation
Communit
y
Connection
s
Team
Member
Engageme
nt &
Business
Benefits
Strategic
Direction
Enterprise
Brand &
Governanc
e
Enterprise-wide strategy
and resources support
the delivery of a
consistent Wells Fargo
Volunteers brand.
Team member volunteers
deliver on the brand
promise in their
communities by
responding to unique local
market needs.
Objective
Provide a strategic, enterprise-
wide framework that supports
local market volunteerism
initiatives and strengthens team
member engagement.
Wells Fargo Volunteers
Key Success Components
21. Reading First is an interactive read-aloud program designed to support early
childhood literacy and increase volunteerism.
Team members arrange a partnership with a pre-kindergarten, kindergarten, or
first- or second-grade classroom, order a 10-book kit, make plans to visit the
classroom once a week for 10 weeks, and read aloud a book that is then
donated to the class.
Each year, Reading First offers three sets of books:
• One in English for pre-kindergarten or kindergarten classes
• One in English for first- and second-grade classes
• One in Spanish for pre-kindergarten through second-grade classes
Because Reading First is funded by Wells Fargo, there’s no cost to schools.
Program partners include Scholastic, Inc. and Desert Arc.
Reading First
Introduced in 1999
Through the program, more than one
million books have been read and
donated to classroom libraries and
thousands of team members have
participated.
22. Volunteer Leave Program
Introduced in 1976
Through the Volunteer Leave Program,
eligible team members can be considered
for a fully paid volunteer leave — from three
days to four months — to work on a project
of significant impact at a nonprofit or school
of the team member’s choice.
Eligibility
To qualify, the team member must:
Be working at least 30 hours per week.
Have completed five years of employment with Wells Fargo.
Have volunteered for the nominated nonprofit for at least one year before
November 1 of the application year.
In 2012, Wells Fargo awarded 21
volunteer leaves representing
more than 35 months of paid
team member leave.
23. Developed by Wells Fargo as a free community service, the Hands on
Banking® program, and its Spanish-language counterpart, El futuro en tus
manos®, cover all the basics of sound money management in an easy-to-
understand format. It is free, fun, and easy to use.
The Hands on Banking program is offered online for free for adults, young
adults, and school-aged children without commercial content or product
placement. The Hands on Banking curriculum is designed for four age groups:
• Kids: 4th and 5th grade
• Teens: 6th through 8th grades
• Young Adults: Ages 15 through 21
• Adults
In the spring, the Hands On Banking team uses a "Buddy Up" promotion that
encourages team member volunteers that had participated in previous
campaigns to bring along a "buddy" (fellow team member) to see the Teach
Children to Save and Get Smart About Credit promotions in action.
Website: http://www.handsonbanking.org/en/
Hands on Banking
Skills-based volunteering
24. Wells Fargo outstanding team member volunteers
are recognized annually through the Volunteer
Service Award Program. Each year, awardees win
sizeable grants to the nonprofits or K–12 schools
where they volunteer.
Eligibility
All active team members who have volunteered with a nonprofit organization
or school for at least six months are eligible for nomination. Team members
can nominate themselves or a colleague.
Volunteer Service Program
Introduced in 1978
In 2012, Wells Fargo granted 235
Volunteer Service Awards
totaling $395,000 to local market
nonprofits.
25. 2525
Introduced in 1996
The Wells Fargo Housing Foundation’s Team
Member Volunteer Program (TMVP)
provides financial support to nonprofit
organizations when team members help
build or renovate homes for low-to
moderate-income people.
Wells Fargo Housing Foundation
Team Member Volunteer Program
In 2012, the TMVP provided 11,000 volunteers who recorded
77,000 hours through their work on more than 550 homes.
Wells Fargo funded more than $5.9 million in direct support of
these projects. This includes our Boot Builds, which help our
servicemen and women get back on their feet.
27. About The Mosaic Company
• Our mission is to help the world grow the
food it needs.
• Largest combined producer of potash and
phosphate mineral fertilizers.
• Agronomy 101: N-P-K
• 8,000 employees with operations in 8
countries (U.S., Canada, Brazil, Chile,
Argentina, India, China and Australia)
• B2B; Customers in 40 countries
• Produce 12 percent of the world’s potash,
and 13 percent of the world’s phosphate
• Formed in 2004 with the merger of Cargill’s
Crop Nutrition Business and IMC Global
28. Secret Recipe for
Participation?
• Provide access
• Include management
• Tell a great story
• Provide incentives, reduce barriers
• Don’t do too many fundraisers
• Keep the supporters you have by
reducing “churn”
• Segment and set goals
• Have fun!
30. Why Lead Project Managers?
• Internal and external benchmarking proves successful
• Identified gaps in the accountability, education and engagement
through campaign process from the top down
• Ties to leadership development component of enterprise
strategy, increases accountability and results
• Succession management: provides the opportunity to learn in
year one, and lead in year two.
31. Campaign Reporting Hierarchy
Vice President/Director
Lead Project Manager
(LPM)
Facility Coordinator Facility Coordinator Facility Coordinator
Business Unit
Communicator
Co -Lead
Project
Manager
(LPM)
32. Strategic Campaign Calendar
Feb Region and Districts Coordinator’s Named Submitted to Corporate United Way “Boot Camp”
March 20-21 Region and District Coordinator’s Training
Goal Setting
May 2 Campaign Overview Training (for all coordinators)
31 District campaign goals submitted to region Coordinators
June 7 All campaign goals due to The UPS Foundation
13 Region and District Coordinators Webinar “Campaign “Set-Up”
17-21 Conference Calls held with Region Coordinators to review their goals (Times to be set –up on an individual basis by FDN)
21 All final goals are submitted to the United Way Chair
July 3 Campaign goals submitted to United Way Worldwide
8 All Pledge Cards should be distributed to appropriate locations
Campaign supplies shipped to coordinators before the month ends
11 Region & District Coordinator’s Webinar Training – Reports and Campaign Execution
15-19 Cards distribution to centers
Facilitate conference calls on an as needed basis
Aug 1 Campaign Begins/Kick Off Call
8 Q&A Webinar with TRUiSt and ACS
Continue Facilitating Conference calls as needed
September 13 Employee Campaign Ends/Retiree Campaign Begins
Thank You Campaign
October Local (Region & District) Recognition meetings
Region and District Coordinators Survey
December 13 All Stock forms must be submitted to Mellon by this date
33. UPS Step-Up Program
Allows UPSers to “step-
up” to a $10,000
contribution over a
three year period with
matching gifts from The
UPS Foundation
The 15% match also
applies to your
donation
Recognition as an Alexis
de Tocqueville giver
immediately
* Employee dollars
35. Focusing Your Efforts
Focusing CSR efforts allows for greater alignment with key criteria and ultimately
greater impact for the community and your business
Business value
• Supports brand, eminence and
clients – enhances marketplace
strategy
• Supports employee objectives
Risk
• Focus is consistent with the risk
preferences of the firm
Social impact
• Clear social impact and benefit to
the nonprofit, which can be
measured over time
Aligned to CSR strategy
• Clearly aligned to key CSR
platforms and strategic goals
Focus
should meet
most if not
all criteria
Leadership Support
• Leadership supports and
understands connection to
business
36. • Greater sense of satisfaction and pride in employer
• Increased opportunity to build network with colleagues, nonprofit staff, board
members, community members
• Opportunity for meaningful engagement in the community through their
employer
• “Nearly 2/3 of Gen Y employees say they would prefer to work for an organization that
provides opportunities to volunteer their skills”
Employee
Engagement
• Greater impact through donation of skills over donation of traditional volunteer
time or check-writing
• Improved brand recognition for corporation in the community and with key
stakeholders such as board members, community leaders and clients
IMPACT &
Storytelling
• Opportunity for professional growth through developing and refining skills
• 91% of Fortune 500 human resources managers said volunteering one’s knowledge and
expertise to support a non-profit can be an effective way to cultivate critical business
and leadership skills
• Opportunity for development of company qualifications
Business
Development
Good for Community & Business
CSR has a double bottom line – it’s good for the community AND should align with
business goals
37. Deloitte’s Community Involvement Strategy
To help people and communities thrive by using best thinking to build stronger nonprofits.Mission
(Objective)
• Thought leadership
• IMPACT survey
• Speaking engagements
• Influencer program
• Problem Solvers Fund
• United Way campaigns
• Regional donations
Strategy
Programs
(Tactics)
Invest.
Complement best thinking with the
financial resources to help people
and communities thrive
Think.
Leverage best thinking to strengthen
nonprofit
capacity
• Pro bono
• Skills-based volunteerism
• Nonprofit board service
• IMPACT Day
• Deloitte Center for Leadership
and Community
Advance.
Share best thinking to spark
advances in supporting communities
and skills-based volunteerism (SBV)
through
advocacy, awareness, influence, and
example
Their Future is Our Future
Achieve deep impact by applying “Think. Invest. Advance.” strategy to help build a college-going culture in low-income
high schools and make college attendance the norm in America.
Signature
Issue:
38. Alignment with United Way: Relationship-at-a-Glance
• $21.7 million raised
• Largest campaign ever
• 5th consecutive year >$20M
raised
• 875 Tocqueville ($10K or more) givers
• Received UWWs Fleur de Lis
Award for the 11th consecutive
year for most Tocqueville givers of
any company in America
• 9th larges campaign among Global
Corporate Leader companies
• Fourth UW giving campaign in India
run in all locations
Board Leadership
• More than 25 professionals serve on
local UW Boards
• Global CEO, chair, UW Worldwide
Board
• Deloitte Vice Chairman, member UW
US Board of Trustees
• 2 retired CEOs past chairs of UWA
Board
Pro Bono
• $2.4 million in pro bono services to local
United Ways over the last 3 years
Alternative Spring Break
Talent-driven program to connect Deloitte
professionals with potential campus hires via
week-long service project
• 5th consecutive year of collaboration with
United Way
SC Launch and Giving BAAC
Service Projects around education with local
United Ways for on-boarding senior and new
consultants
Deloitte Virtual Team Challenge – 3D Virtual
Business Simulation
Video game designed to teach high school
students about business and community
service (virtual fund raising benefits UW)
• Has reached over 1,100 schools; 26,000
students over three years
Impact Day 2011
• 18 Projects with local United Ways
v Deloitte – Million dollar sponsor of
UWW’s Mary Gates Learning Center
• Nearly 500K of Future Fund dollars
earmarked for local United Ways in last
4 years
• UW Education Collaboratives in 20
cities
• Over $5 million raised over the last
four campaigns
• Initial supporter National Mentoring
Challenge
• United Way continues to build
relationship with College Summit
Initiatives/ProgramsEducation FocusIntegration with Talent
Deloitte National Leadership Conference
Brings together 350 top college students to
learn about Deloitte and participate in a
service project lead by United Way
Innovation Quest
PPDs winners’ prize money donated to UW
• UWW 2012 winner of Summit Awards
for “Community Engagement” and
“Volunteer Impact”
• “Fleur de Lis Award” (11th year)
• Chicago “Leadership Giving and ADT
• Grand Rapids “Top Company Award and
Gold Pillar”
• San Francisco “Innovation Award”
• Nashville “Werthan Award,” “Circle of
Honor,” “OSCAR Award”
• UWA “Spirit of America” 1994
UW Awards
2012 Giving Campaign
39. Benefits of Focusing Efforts
Focusing efforts affords several benefits as we continue to develop CSR strategy
and make on impact
• Defined guidelines for employee efforts
• Increased corporate support when aligned with business
• Deeper relationships with nonprofits
• Greater ability to leverage across relationships
• Increased opportunity to innovate
• More meaningful impact
42. 3M Community Giving: Improving Every Life
Community Impact
• STEM Education
• 3M TWIST
• 3M STEP
• Sparticl
• High school partnerships
• Project Lead the Way
• Supplies4Schools and Supplies4Nonprofits
• Early Learning
43. Supplies4Schools
Donates 3M products to schools:
• Assortment of 3M Stationery/Office Products
• Predetermined product list
• Schools select quantities
• Product ships in 4 weeks
• Fall program for K-8
• Spring targets High Schools
$2.3M donated:
• 165 K-8 Schools
• 157 High Schools
44. 3M Community Giving: Improving Every Life
Volunteer Engagement
3M’s Volunteer Pledge:
To encourage, recognize and support volunteerism by
employees and retirees
45. 3M Community Giving: Improving Every Life
Volunteer Programs
• Sales Force for the Kids
• Skills-based Volunteerism
• Training for Board Members
• 3M CARES
<<Insert Sales Force for the
Kids photo>>
Boys & Girls Clubs of Houston
Activity: Fun & Learning Day—Havard Boys & Girls
Club
46. 3M Community Giving: Improving Every Life
Volunteer Recognition
• 3M Foundation Volunteer Match
• 3M Community Volunteer Awards
• Volunteer Rally
3M CEO Inge Thulin presents a
Community Volunteer Award
47. 3M Community Giving: Improving Every Life
2012 Campaign – Campaign Leader Training
• Partnership with HR
• Action Plan
• Data analysis
• Quick Start Guide
48. 3M Community Giving: Improving Every Life
2012 Campaign – 3M ePledge
• New online pledging system
• External vendor – TRUiST
• Improved donor experience
• Improved campaign leader reporting
Results: 97% of 1,300 survey respondents had positive
response and described 3M ePledge as “fast, easy, and
quick”
49. 3M Community Giving: Improving Every Life
2012 Campaign – Focus on Sites
• Vice chair with Plant Manager background
• Vice chair focused on site engagement
• 3M Foundation Site Tier Challenge
• 3M Foundation Match extended to sites
Results: 11% increase in site giving
50. 3M Community Giving: Improving Every Life
2012 Campaign – Additional
• Committees
– Marketing
– New Employee
• Campaign Leadership Awards
– 3 for sites, 3 for divisions
– 3M Foundation grant and trophy to winners
52. U.S. High School Averaged Freshman
Graduation Rates (AFGR), 2006-2010
55
60
65
70
75
80
85
2006 2007 2008 2009 2010
White African American Hispanic
Source: Grad Nation 2013
53. States On and Off Pace to Reach 90%
in 2020
(based on Average Freshman Graduation Rate)
Already 90%
On pace to reach 90%
Need to further accelerate
progress to reach 90%
Off pace to reach 90%
Source: Grad Nation, 2013
54. States with Low Cohort Rates
(ACGR)
for African American Students
ACGR 60%-66%
ACGR 50%-59%
64%
59%
63%
60%
ACGR < 50%
ACGR > 66%
57%
59%
Grad Nation, 2013
43%
63%
63
%
60%
64%
65%
65%
61% 65%
58%
54%
66%
49%
64%
55. States with Low Cohort Rates
(ACGR) for Students with
Disabilities
ACGR < 50%
ACGR 60%-66%
ACGR 50%-59%
ACGR > 66%
Source: Grad Nation, 2013
56. States with Low Cohort Rates
(ACGR) for Students with Limited
English Proficiency
ACGR < 50%
ACGR 60%-66%
ACGR 50%-59%
ACGR > 66%
Source: Grad Nation 2013
57. In 2007…
57
Source: U.S. Census Bureau, 2007
John Hopkins University, 2009, National
Ctr. for Education Statistics, 2007
58. In sum, overall improvements
BUT…
Uneven progress within and
across states
Persistent gaps between
groups of students (African
American, ELLs, SWDs, etc.
)
Too many students still
attending low-performing
high schools
Students of color continue to
dropout at higher rates
Not enough students
graduating HS ready for
college and career
59. The Total Child requires the Total Community. We have to
insulate and work across the education pipeline to achieve
the goal.
Source: Forum for Youth Investment
60. Our Point of View:
Work Across the Birth-21 Education Continuum
Key Focus Areas:
• Early Childhood Education
• Early Grade Reading
• Middle Grade Success
&Transitions
• On-time High School
Graduation
• College and Career Readiness
61. Why? The Dropout Crisis
Starts Early
Gaps in access to high-quality
early learning experiences create
gaps in school readiness
For every 50 children who don’t
learn to read in kindergarten, 44
of them will still have trouble
reading in the third grade
Only 33 percent of 4th graders
are proficient readers; struggling
in reading is linked to HS dropout
Poor grades and high rates of
absenteeism also predictive of
HS dropout
62. and Persists in the Middle
Grades…
Critical time of growth –
social, emotional and physical
development
Although students physically
dropout in HS, many initially
disengage in middle grades
Evidenced by declines in
attendance, academic performance
and behavioral issues
Middle grades students are not
keeping pace (in terms of academic
gains) with elementary students
(NAEP)
Middle grades students who are
held back a grade are 7x more
likely to drop out
62
63. and High School…
“9th grade bulge” – critical year re:
retention and eventual dropout
More than 1 in 5 students do not
graduate HS on-time
Dropout rates are most pronounced
in high-poverty schools (40 percent
v. 27 percent)
Dropout rates higher for students of
color
Employment options bleaker for
high-school dropouts (12 percent
unemployment v. 8 percent for
graduates)
US ranks 20 out of 28 industrialized
nations on high school graduation
rates
64. And has lasting consequences for
college and career…
Attainment rate in 2010 – 38.3% (adults ages 25-64)
Disparities by population groups persist
Unemployment rates are lowest for individuals with bachelors degrees (3.7
percent)
By 2018 60% of jobs will require some post-secondary education and/or
training
Earning Power - Individuals with bachelors & advanced degrees on
average earn $550,000 more over a lifetime than those with only HS
diplomas
Demand – for highly educated employees is increasing, sectors projected
to grow fastest (healthcare, science, and technology)
Decline in low-skilled labor – are now less than 17 percent of the total job
market
Workforce mismatch – need for highly-skilled educated workers outpacing
supply
65. National Education Roadmap for Middle Grade Success &
High School Graduation – A Closer Look…
Community Strategy High-Impact Approaches Proposed United Way Roles
Organize a smart system of supports to
support middle grade success and on-time
HS graduation
Partner with local school systems to
facilitate and/or fund the development of
early warning systems to identify students
in low-performing and/or high-poverty
middle and high schools that are at risk of
dropping out.
•Broker partnerships and establish structures
to connect low-performing and/or high-poverty
schools with community-based organizations
and businesses that can provide targeted
interventions to students at risk of dropping
out.
•Leverage established relationships and
structures to recruit, in partnership with low-
performing and/or high-poverty schools, a
“second shift”, or cadre of caring adult and
near-peer volunteers to provide students at
risk of dropping out with tailored supports.
Engage and empower parents and
families to support student success and
on-time high school graduation
Inform parents of how best to support their
children’s middle and high school success
•Communicate with parents to inform them
ofways to support their children at home and in
the community, advocate for their children in
schools, and position their children for success
in middle grades, high school, college, and
career.
•Mobilize parents to create demand for school
improvement.
Reform and improve schools and
school districts to ensure student
engagement, learning and preparation for
life success
Ensure that school districts provide
schools with the necessary conditions for
success. This includes strong systems
and district policies.
Turn around low-performing schools and
provide new school options
• Perform or fund a districtwide needs &
capacity assessment
•Support need and capacity assessments of
target schools & advocate for customized
supports
•Create transition programs for students
Source: Charting the Course, National
Roadmaps in Education
66. UWW Education Focus
Early Development Instrument (EDI) – W.K. Kellogg Foundation
Ready by 21 Middle Grades Challenge – Altria/Phillip Morris, USA
Post-Secondary Access and Completion Challenge – Lumina
Foundation
Campaign for Early Grade Reading – Annie E. Casey Foundation
Previous education challenges – out-of-school time, teacher
effectiveness, family engagement in high school
UWW Role:
Seed innovation within our network (pilots)
Build local capacity (grants, technical assistance, learning
communities, tools/resources)
Leverage national partnerships
Develop a plan for scaling work
Provide national visibility for efforts
67. Where are United Ways focused?
Top 2 focus areas across the education pipeline…
67Source: Community Impact Practices Survey, 2012
68. What Are United Ways Doing?
Key Takeaways
United Ways moving to evidence-based funding
strategies that support community goals
Broader community-wide collaborative planning
efforts
– Sometimes as convener, sometimes at table as a
stakeholder
Looking to work more cross-functionally across
education, health, and income
Strong general support for a birth-to-21 focus
and supporting education work across all focus
areas
Common challenges: capacity & resources
70. Improving High School Graduation Rates: Destination Graduation
at the United Way of Metropolitan Dallas
• Goal: Increase the number of students graduating high school, on-time and
prepared for college; serves 3,700 students in 8 schools in 4 school districts
• Key Partners: Dallas, Plano, Irving and Mesquite school districts; Concilio (parent
engagement group); Communities in Schools, Princeton Review, Big Brothers/Big
Sisters, Boys and Girls Clubs, etc.
• Key Components of the Initiative:
Parent engagement – support interacting with teachers and
administrators, building college awareness, and communicating with their
children about school
Mentoring – one-to-one mentoring, case management, training for school
staff
College Preparation – college planning, test preparation, application &
financial aid process, study habits & skills
• Measures of Success
higher promotion rates, high school graduation rates, increased test
scores 164 (avg.), closing sub-group gaps
• United Way Role(s): convener, relationship mngr. between
schools/providers, technical assistance provider
• Signature Sponsor: AT&T
71. Supporting Success in Middle School and Beyond - United Way of
Northeastern Florida, The Achievers for Life Initiative
• Goal – Provide supports for rising middle-schoolers at-risk of high school
dropout, 2,860 students since 2007
• Partners – United Way of Northeastern Florida, Duval County Public
Schools, Communities in Schools of Jacksonville, Big Brothers/Big Sisters, Jewish
Family and Community Services, the Learning to Finish Collaborative
• Key Components of the Initiative
Target supports on students in feeder schools identified through early
warning indicators (grades, attendance, and behavior) and principal
recommendation
Family Support - connect students and their families to services and
supports to address barriers
Achievement Advocates – work with students to establish goals, mentor
students 1hr per week, maintain information on students
Parent engagement – focused on increased engagement with schools
• Measures of Success
Improved GPAs, 7th grade promotion rates, decrease in
absenteeism, increases in parent engagement
72. Opportunities for Corporate
Engagement
Career
Exposure, Explorations &
Pathways
(internships, mentorships)
Common Core Standards
Implementation
STEM
Infrastructure Supports
(e.g. Early Warning
Systems)
School Re-Design
District-level
Improvements
Hinweis der Redaktion
Must avoid mediocrity: It has never been more critical to not be mediocre – there is “too much noise” out there so you have to stand outWhy? Branding– show a new side of your organization/causePress– garner attention for your organization/causeVolunteers – rally people to your organization/causePartners– gain more partners in the community that are interested in your organization/causeDonations– get more donations because people know about your organization/causeWhat is NOT mediocre?Fast and simple – it is real time, exclusive and unusualLong and challenging – includes photos, research, etc. Needs to be – Fun and entertainingSurprising/unexpected Valuable – Does it solve a problem? Teach you something?ExampleBuzzFeed – mastering art of fast and simple as well as fun and entertainingNew Yorker – long and challenging as well as surprising and valuable in the endWeather Channel turns up the fans on interns the more certain hash tag is used
Used technology to make the overall engagement experience for Microsoft employees easy and impactful: online ways to give money and volunteer time (generous matches up to $24k) as well as specifically to Microsoft’s focus on youthEmployees can identify specific skills and interests in the system to match with needs from non-profitsLocal impact map shows what Microsoft is doing from a citizenship perspective around the world – entered by employees – they have an app for that!
Microsoft showcases employee stories with a Story Wall on the Microsoft Give site. Employees load pictures or videos to tell their stories on why they give and volunteer. Microsoft has offered to provide access to the Story Wall technology Volunteer Manager was also created for companies to support employee volunteer programs by allowing employees to profile their skills & interests, find volunteer opportunities, and record their volunteer time.
- Three focus areas so that we maximize our impact and prioritize our support:Expand digital literacy to ensure that communities have the access and education to unleash the power of technology.Build tomorrow’s leaders by investing in programs to prepare youth for a brighter future and put them on paths to success.Promote community service to create a civically engaged workforce that is inspired to give back to communities in need.Strong emphasis on serving diverse populations and communities.
- In 2008, Comcast launched the Beyond School Walls mentoring program at our Philadelphia headquarters- The program brings students from at-risk area schools to Comcast offices for a workplace-based mentoring program.- What started with 45 matches in Philadelphia has now expanded to become the largest workplace mentoring program in the country, with about 300 Comcast “Bigs” in 13 cities.- Beyond School Walls is so popular with our employees that in some cities, like Philadelphia, there is a waiting list to become a “Big.”
- Comcast’s Leaders and Achievers Scholarship Program recognizes high school seniors for their community service, academic achievement and leadership skills. - Since 2001, Comcast awarded $19 million to 19,000 students through one-time $1,000 scholarships to support higher education.- Principals and guidance counselors nominate students.- This year, more than $1.9 million was awarded to nearly 1,900 students.- Serving diverse students is a key goal from the program and in 2013, more than 51 percent of the scholarship recipients werefromdiverse backgrounds.
- With more than $75 million in committed support, Comcast’s largest national partner is City Year.- Each year, City Year recruits more than 2,500 young people for a year of full-time community service, leadership development and civic engagement. City Year’s primary goal is to combat the nation’s dropout crisis by helping to keep students in school and on track to graduate. City Year corps members are placed in at-risk schools nationwide where they serve as tutors, lead mentor groups and organize after-school programs.- Comcast sponsors 11 City Year teams in our shared markets, including the newest team in Orlando, which is supported by the Universal Orlando Foundation. We also serve as National Opening Day Sponsor, helping corps members nationwide kick off their year of service, and Summer Academy Sponsor.- In addition to supporting corps members during their year, Comcast also helps them prepare for life after City Year. Each year, host HR Development Days to help corps members enhance their professional skills and explore career opportunities. Since 2005, helped more than 5,600 corps members in 13 cities.- In addition to financial and in-kind support, Comcast executives serve on 11 local City Year boards, and Comcast Corporation Executive Vice President, David L. Cohen, serves on City Year’s national board.
- Comcast Cares Day is the culmination of our year-round service efforts, where tens of thousands of volunteers descend on community centers, schools and playgrounds to improve the communities they serve.- From cleaning up community parks to painting murals at elementary schools, Comcast Cares Day brings together our employees, their families and friends for a nationwide day of service. In 2012, more than 75,000 volunteers worked on more than 660 projects in 39 states and D.C. This effort was matched with more than $1.5 million in Comcast Foundation grants, and equates to a community service value of nearly $10 million.- To date, more than 435,000 volunteers have provided more than 2.6 million hours of service. To support these efforts, the Comcast Foundation has awarded nearly $12 million in grants to organizations that have hosted our projects. This effort is estimated to have saved nonprofits more than $50 million based on the service value equivalent. - This year, we are launching a new registration portal to make it easier for our employees and other volunteers to sign up to participate. After Cares Day, the site will be our electronic home for year-round volunteer opportunities, so employees can more easily find local volunteer opportunities all year long.
1.5 million Volunteer hours in 2012153,000 families received financial educationPromotes year-round volunteerism Signature programsReadingExtensive & generous Volunteer Leave program Hands-on BankingService AwardsHousing Foundation
Every company culture is different The greatest barrier is awareness-initiative is to help employees make an informed decision about taking an active role in supporting their communities through United Way.Next greatest challenge: AccessHourly and salaried staff have unique barriersWork closely with HR to coordinate meetings around shiftsMake events interesting and funExpand volunteer opportunities for direct agency, and direct client interactionInclude managementPresence PerspectiveOnce they’re there, tell a great story – We have a multi-faceted marketing and communication plan We use every channel available, and create our ownFeed information about United Way in unique and fun wayswork hand in hand with local UW staff to get good speakers (agency partners good, clients or beneficiaries great, employees who were beneficiaries are best)Provide incentives and make it easySmall tokens at events – shirts, hats, water bottles, etcFree lunchDollar for dollar matchPayroll deductions, online giving, paper forms, whatever it takes.Don’t do too many fundraisersUnconsciously erodes pledgesKeep the supporters you haveGood donor experienceRecognize, thank and informShare data with United WaySegmentReach out to people where they’re atTreat donors and non-donors differentlyProvide additional education to new employeesSet goalsPerformance measured on more than participation and dollarsHave fun!
Mid-level leader for each business group, accounting back to the Vice President.Defined Responsibilities:Serves as primary point of contact.Forms coordinator teams at each business unit location.Documents strategies and executes, using connections.Works with Vice President to set goals, tracts results, facilitates activities.Reports to business unit Vice President on progress.Goal: educate employees to increase participation.Facility coordinator:Works with local United Way.Builds a team at the local level.Different environments – struggle with manufacturing.Determine education and engagement.Knows where to get answers.Business Communicators:Work with Lead Project Manager and facilities coordinators to communicate events and activities.Note: High level communications from the Foundation – through toolkit and their Connections communications tool.Provide communications for final business unit and company results.
Campaign:Started in the 1950s.Provides $130M plus in support.Results: 2010 - $8.6M and in 2012 - $12.5M.Donors increased 43%; Dollars increased by 38%.Headquarters was up 65% with one-third fewer in the employee base.Leadership givers increased by 40%.Highlights:In 2012, a $1M milestone was reached by 9 a.m. Day 1.90,000 rolled over.
UPSCompany has 324,000 active employees in U.S. and Canada. There are 17 districts.Participation means responded to the ask. Donation means a dollar gift.When company coordinator started, one-on-one supervisors talked to employees. Forms were returned to the supervisor. Now they are 50% electronic and 50% paper forms. Drivers and part-time employees have no access to computers. Many will not do it from home.UPS has found it effective to bring in kids from an agency to hand out cards to the drivers.2013 goal is $60M. In 2012, raised over $50M. In past two years they have experienced 6.5 % increases.Leverage United Ways in key markets. Coordinators execute the campaign at the local level. There are 8 – 10,000 employees in each district, each of which has its own structure.Campaign Chair is selected by the CEO.Used to have themes but no strategy. It’s Marketing 101: get employees to “buy” United Way. Now there is a three-year strategy.Year one – include employee beneficiaries. Call to action. Share stories – well over 100. Help employees realize the people you work with use United Way.Year two – Help employees understand what their Return on Investment (ROI) is for giving to United Way. This season look at outcomes and impact.February, send coordinators to “boot camp” with United Way. Go to United Way for a half day. Meet with management. Understand United Way. Employees like this.March meeting – Set the goals. Have to meet 3% increase but can play with the goal numbers within the districts. There is a calendar for coordinators: calls and webinars to reinforce March meeting.July there is a Tocqueville Breakfast with two speakers – one internal and one external. The Tocqueville campaign has had a step-up component for 4 years. UPS matches. Stock donation benefits. Last year they had 94 new Tocqueville donors.15% match started 7 years ago. Employees like it – an incentive to give. Do solicit retirees.Sometimes in reviewing the data, find an anomaly. Gave example of an employee who gave $1000 one year then pledged $16,000 the next. There was no mistake. She aggregated her giving through the United Way campaign.United Way is getting 49% of the household giving. The employees give through the campaign for the match.Corporate headquarters does a carnival where they close down everything for 3 hours. Tie it into “Take You Child To Work” day. There are exhibits, dunk tanks, 60 booths in all. Proceeds go to United Way.Cut down on the timing for the campaign. Employees seem to make a donation, but they see fundraisers as getting something back.UPS had 1.8M volunteer hours last year. UPS has given over a billion dollars over the last 30 years, which is the reason for the play on 30 in their campaign messaging.United Way is the only third party organization that is called out in the employee handbook.Way. 63 – 64% are United Way pledges.
Mission of Improving Every Life by bringing together 3M volunteers, products and cash grants in innovative ways.Took a look at how utilize resources in each of the Summit categories of Community Impact, Volunteer Engagement, and Philanthropic Engagement and how these resources come together to generate results in some of our strongest partnerships.It isn’t just about raising more money – it’s about all the pieces coming together in innovative and impactful ways
Dick Streeper Video: http://www.spps.org/uploads/streeper2_wmv_480p_16x9.wmv (from 0:55 – 1:54)
CultureVolunteerism is part of 3M’s cultureVolunteer pledge80% connection: 3M’s Community Giving is in partnership with employees and retirees; about 80% of all organizations that receive support are connected through matching gifts or volunteer service on advisory committees, community projects, or nonprofit boards.Ultimate decision in balancing work and volunteer activities is up to employees and their supervisors
2. Volunteer ProgramsSkills-based volunteering:Finance, Engineering, Legal, math loversScience encouragement – Visiting Wizards (get examples of what they do – kits on…)Board service and training partnering with local organization that has a board “Boot Camp” on what it means to be a board member3M CARES:Habitat, Store to DoorSales Force for the Kids – includes product donation – we support our programs with 3M product whenever possible
RecognitionAn important part of our volunteer engagement is recognizing our volunteers – both employees and retirees. 3M Foundation Volunteer Match$250 for 20 hours of employee volunteerism or 25 hours for retirees, per calendar year.Since 2000, $4.1 million in grants has matched more than 19,000 volunteers and helped more than 2,600 schools in all 50 states and D.C.2012 tied 2011 as a record year with $480,000 and nearly 2,000 volunteersCommunity Volunteer AwardsEach year the 25 most outstanding employee and retiree volunteers are recognized with $1,000 grants to the nonprofit of their choiceIn 2012, awardees volunteered over 10,000 hours at 51 organizationsOur CEO also presents award winners a trophy at a recognition ceremony that is an important part of the Volunteer RallyVolunteer RallyAnnual event to honor and recruit volunteers3M senior executives attend to recognize Community Volunteer AwardeesNonprofit partners attend to provide education and recruit volunteersTo show you our volunteers in action, we’d like to play a clip featuring our Vice President of Community Affairs and the 3M Foundation, Kim Price (from beginning to 1:06; Alli has video file on computer)
Enhanced campaign leader training in 2012:Partnership with HR to formalize campaign leader role as leadership development opportunityNow sign up for campaign training in 3M’s formal training system, so it is recorded as part of development activitiesModified 3M’s Facilitative Leadership Training specifically for campaign leadersAction Plan – elements of Facilitative Leadership combined with elements of UW’s CANDO planning (refer to 2 handouts). Looking at past results, establishing future goals and determining the best path to move forward resonated with campaign leaders – more like the formulas for success they are used to in their “day jobs” – gave them a place to start and they were able to see that they didn’t necessarily need to make big changes – but small ones in the right areas could make a big impact on their final results3Mers – especially the engineers and scientists tend to be really into data, so we give them a variety of reports, you have an example of the famous (or infamous) quad report. You have a slightly modified version – in the real version, every dot would be replaced by a division code or a site name to indicate the precise spot of a group in comparison to others. This report tends to make an impact especially with executives and in our sites, which thrive on competition (as you will hear about more in a little bit). Having detailed reports enable our campaign leaders to develop ingenious and effective strategies. For example, our Corporate R&D group did a study to determine that for every increase in response (even if someone responds that they are declining) there was a corresponding increase in giving. So they decided to focus on increasing their response rate. Their Executive Vice President and 3M’s Chief Technology Officer, Fred Palensky agreed to put his personal money at stake. In the "Spend Fred's Money" incentive program, Fred donates his own money on behalf of the group when response targets are met.Quick Start Guide – another critical piece of our campaign training, started in 2011, updated in 2012, attempt to condense a campaign into a manageable, bite-sized pieces
Major project for us in 2012 was to replace the online pledging system we had been using since 2007Previously had internally developed system, which we had outgrownNew system more streamlined, intuitive and interactive (messages immediately pop up to thank those giving at leadership level or let someone who is close to a leadership level know that they only need to give “$5 more a month” to become a leadership giver”)Vastly improved reporting – each campaign leader has dashboard for their organization – sees high level stats at a glance – in real time. Easy to generate reports with one click.3M employees responded very well to the new pledging system. Included a survey at the end of the pledge experience and were pleased that 1,300 people took the time to complete the survey. 97% of survey respondents had a positive response to 3M ePledge and described the system as “fast, easy, and quick.”
Deliberate focus on 3M sites in 2012 campaign to boost their engagementVice chair with plant manager background focused specifically on engaging the sites – knowledge of plant environment and access to right networksPresented on campaign at Global Plant Managers Conference and Manufacturing Council meetingAt vice chair’s recommendation, created the 3M Foundation Site Tier Challenge to feed off the sites’ appetite for competition – divided 3M sites into 3 tiers based mainly on size of employee population, offered a $5,000 3M Foundation grant to the site in each tier with the largest percentage increases in giving and response, grant given to local United Way – provided weekly comparison reports throughout the campaign We extended the 3M Foundation Match of $0.50 on every employee pledge dollar to the sites – gave campaign leader something new to incent employeesResults: 11% increase in giving from the sites
CommitteesEstablished new committees to get more employees involved in the planning and execution of the campaign.Committees are cross-functional and represent all levels. Marketing committee developed posters, Post-it Notes and a video.New employees are advising on how best to engage the new employee population. Came up with 3 top recommendations in 2012, working on implementing in 2013.Campaign Leadership AwardsEvery year recognize outstanding campaigns with the Campaign Leadership AwardsGive 3 awards specifically for 3M sites and 3M for 3M headquarters divisionsNominations are reviewed by a panel of representatives from area United WaysWinners receive a 3M Foundation grant to the agency of their choice and a trophy, which is presented to their organization by an executive at a group meetingIn 2012 modified our Campaign Leadership Awards by simplifying the nomination form and eliminating the categories previouslyLargestnumber of nominations in recent memory – 28, with more than is typical from 3M sites
Across states there remain significant disparities in graduation rates. In 20 states, high school graduation rates for African American students are 66 percent or less; for Hispanics the same is true in 16 states. In contrast, there is no state in the U.S. where the graduation rate for white students is 66 percent or lower, and in a majority of states graduation rates for white students hover in the in the 80s and 90s.
State 2011 A. American (ACGR) Grad RateMissouri 66Colorado 65 Pennsylvania 65Washington 65Louisiana 64New York 64Wisconsin 64Alabama 63California 63Utah 61Georgia 60N. Mexico 60Florida 59Ohio 59Wyoming 58Michigan 57Oregon 54Minnesota 49Nevada 43Total States 20
But challenges that this data was flawed…did not take into account students who moved, transferred to other districts, or into alternative education programsIn general though, this illustrates where the challenge is greatest and also where there has been progress (southeast, along the east coast)Ask if anyone in the room is based in the following states – TX, FL, AL, GA, NC, SC, TN
Commit Big: Insulate the Education Pipeline. 75 percent of high school graduates go on to post-secondary education within two years. However, only 9 percent of those from low income families earn a four-year degree. The education pipeline is cracked in multiple places and corroded inside. But fixing these problems alone won’t ensure that young people are ready for college, work and life. We have to insulate the pipe with basic services such as transportation and health care, and with multiple opportunities for learning, engagement and employment. This means changing the way we do business as leaders, whether we’re on the front lines or in the board room.
Children who enter school without the fundamental knowledge, attributes, and skills necessary for success – including gross and fine motor skills, social and emotional development, language development (including early literacy awareness), and basic content (e.g. letter, number, and shape recognition), are more likely to struggle throughout their education if appropriate interventions are not put in place along the way.Citation - Halle, Tamara, Nicole Forry, Elizabeth Hair, Kate Perper, Laura Wandner, Julia Wessel, and Jessica Vick. Disparities in Early Learning and Development: Lessons from the Early Childhood Longitudinal Study – Birth Cohort. Washington, DC: Child Trends, 2009. http://www.childtrends.org/Files/Child_Trends-2009_07_10_FR_DisparitiesEL.pdf.Strategies early childhood & literacy:Provide resources & support for families and caregiversImprove the quality of early childhood programsDevelop, strengthen and grow early literacy programsEngage & educate the public and policymakersStrengthen reading instruction in schoolsEmpower parents to help their children become proficient readersProvide extra support to those most in need
Strategies:Strengthen academic rigor for students and enhance professional development for teachers Revise curricula in schools to be more hands-on, relevant, and engagingCreate transition programs that provide support and preparation for high schoolProvide high-quality Out-of-School time opportunitiesDevelop early warning systems
Strategies:Champion improved high school graduation ratesAdopt a comprehensive, data-driven approach to dropout preventionProvide at-risk students with high school options that work
Attainment rates by sub-group:White 42.96%Black 26.84%Hispanic 19.21%Asian 59.36%N. American 22.83%Strategies:Improve HS prep and alignment with post-secondary educationDevelop policies and practices to promote college access and attainmentExpand career pathways initiatives and opportunities to develop career-ready skillsReach out to disconnected youth & create alternative pathways to post-secondary education3rd bullet source – Georgetown University Ctr. On Education and the Workforce.
Core community strategies are what needs to happen to ensure that building blocks are in place in families, schools and communities, but were specifically focused on communities where the dropout crisis is greatest.