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SUSTAINABLE SERVICES AT SCALE Harold Lockwood Alana Potter Christophe Nothomb Tunis June 2011  African Development Bank Water and Sanitation Department - OWAS
BACKGROUND TO TRIPLE-S AND WASHC OST   ,[object Object],[object Object],[object Object],[object Object]
SUSTAINABLE SERVICES AT SCALE OR ‘TRIPLE-S’  ,[object Object],[object Object],[object Object],[object Object],[object Object]
WASHC OST   ,[object Object],[object Object],[object Object],[object Object]
1990 to 2008:  coverage increased from 1.59 to 2.32 billion  (JMP 2010) ,[object Object],[object Object],[object Object],MUCH EFFORT AND PROGRESS MADE
[object Object],[object Object],[object Object],[object Object],BUT MANY CHALLENGES REMAIN 30% - 40% of hand pumps in Africa are not functioning
SO WHAT HAS GONE WRONG?  @Akvo ,[object Object],[object Object],[object Object]
SO WHAT HAS GONE WRONG?  ,[object Object],[object Object]
INCREASING COVERAGE IS NOT THE WHOLE STORY  Breakdowns, failures, non-functionality, slippage ........... a tipping point which is now a threat to achieving the MDGs? Build on current progress, but shift from implementation to  service delivery
THE SERVICE DELIVERY APPROACH Service level Investment (capital expenditure) Investment (operational expenditure) Implement Upgrade Service Delivery Approach Upgrade Replace Implement Implement Implement Implementation approach Time
UNDERSTANDING THE REAL COSTS OF SERVICE DELIVERY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MAKING SUSTAINABLE SERVICES WORK AT SCALE ,[object Object],[object Object],[object Object]
WHAT DOES THIS MEAN IN PRACTICE?  - SOME BASIC BUILDING BLOCKS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT DOES THIS MEAN IN PRACTICE?  - SOME BASIC BUILDING BLOCKS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],“ A systemic approach is required to solve complex problems” HOW TRIPLE-S WORKS
HOW TRIPLE-S APPROACHES SECTOR CHANGE ANALYSING SECTOR PROBLEMS Collectively analysing problems and challenges facing the sector at scale Collectively identifying potential gaps and solutions across the whole sector (taking a systemic  approach) IDENTIFIYING POSSIBLE SOLUTIONS COLLABORATIVE REFLECTION AND LEARNING TAKING LEARNING TO SCALE Action research and piloting to address the key bottlenecks and trigger issues at different levels Collectively applying learning and proven approaches at scale across different levels in the sector
[object Object],[object Object],[object Object],[object Object],[object Object],“ CWSA is making a paradigm shift in its approach to rural water supply from focus on project to delivery of services.” Chief Exec. CWSA TRIPLE-S IN GHANA
[object Object],[object Object],[object Object],[object Object],HOW TRIPLE-S WORKS INTERNATIONALLY
POTENTIAL ASPECTS FOR COLLABORATION WITH A F DB ,[object Object],[object Object],[object Object],[object Object],[object Object]
POTENTIAL ASPECTS FOR COLLABORATION WITH A F DB ,[object Object],[object Object],[object Object],[object Object]
WATER SERVICES THAT LAST www.waterservicesthatlast.org

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Sustainable services at scale

  • 1. SUSTAINABLE SERVICES AT SCALE Harold Lockwood Alana Potter Christophe Nothomb Tunis June 2011 African Development Bank Water and Sanitation Department - OWAS
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  • 9. INCREASING COVERAGE IS NOT THE WHOLE STORY Breakdowns, failures, non-functionality, slippage ........... a tipping point which is now a threat to achieving the MDGs? Build on current progress, but shift from implementation to service delivery
  • 10. THE SERVICE DELIVERY APPROACH Service level Investment (capital expenditure) Investment (operational expenditure) Implement Upgrade Service Delivery Approach Upgrade Replace Implement Implement Implement Implementation approach Time
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  • 16. HOW TRIPLE-S APPROACHES SECTOR CHANGE ANALYSING SECTOR PROBLEMS Collectively analysing problems and challenges facing the sector at scale Collectively identifying potential gaps and solutions across the whole sector (taking a systemic approach) IDENTIFIYING POSSIBLE SOLUTIONS COLLABORATIVE REFLECTION AND LEARNING TAKING LEARNING TO SCALE Action research and piloting to address the key bottlenecks and trigger issues at different levels Collectively applying learning and proven approaches at scale across different levels in the sector
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  • 21. WATER SERVICES THAT LAST www.waterservicesthatlast.org