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Mrs Vida
        TRIPLE-S GHANA            Duti
PRESENTATION ON LEGACY          Country Director

       AND SCALING-UP




                 MAY 16, 2012
PRESENTATION




WATER SERVICES THAT LAST                  …2
Phasing and relative level of effort over project
       Relative effort                         lifetime



                                                                         Phase 3: Systemic
                         Phase 1: Creating




                                                                         changes and up-scale
                          for piloting
                         condition




                                                    Phase 2: Pilot and
                                                     documentation

                                             Project timeline- November 2009- December 2014
                                 The road travelled




WATER SERVICES THAT LAST                                                                        …3
Overall strategy
 • Supporting the sector (at the sector level) –
   through a range of programme areas
 • Testing implementation at the district level
   towards achieving sustainable services in
   practice
 • Under-pined by a partnership approach with
   key government institutions (in particular
   CWSA being the lead institution for rural water
   services)

WATER SERVICES THAT LAST                         …4
Triple-S Ghana Intervention Framework


                           Gaps and bottlenecks                               Intervention modules
 National level
 - normative




                                                                    •Operational documents and guidelines
 and policy




                     • Different, fragmented and uncoordinated      •Sector harmonization and coordination
                       approaches
                                                                    •Capacity support to CWSA



                     • Unreliable data on functionality and
 service authority




                       services                                     •Functionality tracking, sustainability and
  Intermediate




                     • Unclear role of local government in the      water service monitoring system
      level –




                       delivery of water services                   •Planning, budgeting and tariff setting
                     • Insufficient expenditure on direct support   •Capacity support for local water
                       and capital maintenance                      governance
                     • Weak DA support to service providers         •Supply Chain delivery
             level
 Service provider




                     • Non compliance to national standards and
                       norms                                        •Citizen government engagement on
                     • Low functionality and unreliable service     water services
                     • Weak service provider institutions           •Capacity support for service providers
                     • Ineffective supply chain and technical       •Innovative options for capital
                       services                                     maintenance
                     • Lack of accountability and transparency in   •Supply chain and technical services
                       service delivery
WATER SERVICES THAT LAST                                                                                          …5
The Legacy of Triple-S and Beyond




 •




WATER SERVICES THAT LAST                                   …6
The Legacy of Triple-S and Beyond


 Post project legacies for buy in
 • Official adoption of the service delivery approach and
   endorsement of use of operational documents by government
   and partners
 • Community Water sector of Ghana coordinated within a
   framework of nationally approved operational documents,
   guidelines and standards for delivering water services
 • A community of practice of SDA
 • Institutionalized structure and learning culture within CWSA
   for continued development and promotion of innovation for
   sustainable water services
WATER SERVICES THAT LAST                                      …7
The Legacy of Triple-S and Beyond


 Nature and depth of demand
 •    number of types of products and innovations developed and used by the sector.
       – Revised DIMES which reflects service monitoring and uniform
         reporting framework across the country.
       – sector operational documents that clearly define strategies and
         guidelines for water service delivery
       – Tested innovative options for post construction support and financing
       – Result based financing schemes for water which rewards sustainability
       – Service delivery chain model for post construction support
       – A handbook on innovative options, best practices, steps, strategies
         and procures for adoption of SDA.




WATER SERVICES THAT LAST                                                              …8
The Legacy of Triple-S and Beyond


 Proof of Concept
 • Pilot districts will be centers of excellence for water service
   delivery and reference point for learning
 • an action research report documenting the processes and
   correlation between innovative elements of SDA and service
   town time.




WATER SERVICES THAT LAST                                             …9
WHERE ARE WE ?




WATER SERVICES THAT LAST                …10
Framework conditions for implementing SDA

 Framework conditions for implementing SDA
 • Partnerships and government leadership
 • The discourse on the sustainability challenge is beginning to reflect in
    practice. CWSA has officially endorsed adoption of SDA at its annual
    conference held in April 2012. The Ghana Statement for SWA HLM in April
    2012 recognizes adoption of SDA as an approach to addressing the
    sustainability challenge in order to ensure long term service.
 • Sector operational documents are being reviewed to reflect the service
    delivery approach: National Community Water and Sanitation Strategy;
    Project Implementation Manual; guidelines and standards
 • Service monitoring has been adopted and the framework for monitoring
    functionality and sustainably included in official sector operational
    documents


WATER SERVICES THAT LAST                                                  …11
Framework conditions for implementing SDA



 • The Advisory and technical committees constituted by the Ministry to
   provide policy direction and development of technical content for Triple-S
   has brought key stakeholders within and outside CWSA together to co-
   create technical (operational) and policy (strategic) innovations towards
   ensuring sustainability and functionality.
 • The annual reflection meetings within CWSA and with stakeholders
   instituted to review progress of implementation of SDA in Ghana is
   providing a platform for self reflection and co-creation of ideas/ and
   strategies for implementation.
 • A community of practice of SDA is beginning to emerge. A number of
   NGOs are now piloting/ incorporating aspects



 •
WATER SERVICES THAT LAST                                                        …12
Framework conditions for implementing SDA

 • Created demand for SDA knowledge and products: Demand
   for training to enable uptake of SDA/LCCA. by Coalition of
   NGOs in Water and Sanitation, CWSA technical staff in non
   pilot districts and; a number of organizations have also
   requested information on SDA/LCCA to either inform project
   design
 • The participatory, consultative approach that have been
   piloted have shown quick results in how the district
   assemblies are mobilizing funds and other resources and
   amending their planning priorities to ensure the repair and
   maintenance of water facilities and increased functionality.


WATER SERVICES THAT LAST                                          …13
PRODUCTS


 • A publication on Lessons from Rural Water Supply:
   Assessing progress towards sustainable service delivery
   published in May 2011.
 • Participatory ‘looking back’ studies to document the
   performance of existing service delivery models in two
   regions – draft report
 • Tested framework for functionality and water service
   monitoring
 • Baseline reports on functionality and service and
   sustainability indicators for 3 pilot districts
WATER SERVICES THAT LAST                                     …14
REPLICATION AND SCALING-UP




WATER SERVICES THAT LAST                  …15
SYSTEMIC CHANGES AND SCALING –
                                     UP
 Embedding
 • Policy and agency commitments
 • Passage of Legislative Instrument for Community
   Water Subsector regulation- legislation officially
   endorses operational documents
 • Systemic changes in practice- CWSA adoption of the
   sector operational documents for the rural water
   sector is a major step translating policy to practice
   and to harmonize approaches towards delivery of
   sustainable services
WATER SERVICES THAT LAST                                   …16
SCALING-UP: GOING BEYOUND BOARDERS


 Opportunities and entry points for replication and scaling up
 • World Bank Sustainable Water and Sanitation Project to adopt service
   monitoring framework and methodology for sustainability check and
   baseline of Water facilities in 6 districts
 • EIB/AFD project in planning- includes post construction support,
   sustainability checks and monitoring service delivery, results based
   financing- to be implemented in 4 regions
 • EIB/AFP project in planning premised on national operational documents
   and beginning first steps for a rural water sector SWAP is a good
   opportunity for DP alignment with the sector operational documents
 • Emerging community of practice of SDA provides opportunity to
   maximize synergies for testing innovations and scaling out to other
   districts


WATER SERVICES THAT LAST                                                    …17
LOOKING TO THE FUTURE




WATER SERVICES THAT LAST                       …18
STRATEGIC FOCUS IN COMING THE
 COMING YEARS

 National Level

 Support efforts to revise the DIMES to reflect the new functionality and
 sustainability indicators and nationwide scale out reporting across the
 country.

 Contribute to development of results based grants for water services
 Support CWSA to finalise and facilitate use of publish sector operational

 Capacity development in SDA/LCCA to continue creating innovations
 and improvements on various aspects of sustainability

 Backstopping , documenting process for uptake and scaling up of
 innovations

WATER SERVICES THAT LAST                                                …19
STRATEGIC FOCUS IN COMING THE
 COMING YEARS

 At District Level
 •Develop business cases and advocate implementation of
 recommendations of the baseline study on functionality and service,
 document process and impact on service down time.
 •Functionality tracking, sustainability and water service monitoring
 system
 •Pilot innovation for supply chain and technical services
 •Local government capacity in LCCA planning, budgeting and asset
 management
 •Pilot innovations for post construction financing
 •Support establishment of learning and coordination platforms at
 regional and district level in collaboration with RCN, SNV, WaterAid,
 WASH Alliance Ghana and partners



WATER SERVICES THAT LAST                                                 …20
BEYOND TRIPLE-S




WATER SERVICES THAT LAST   …21
BEYOND TRIPLE-S

 •Triple-S vision: Sustainable water services for all through SDA

 •Vision of the rural water and sanitation sub-sector: all people
 living in Ghana have access to adequate, safe, affordable, reliable and
 sustainable water services, and practice safe sanitation and hygiene

 •IRC Ghana: Supporting Ghana to achieve its national vision of
 providing sustainable and appropriate water and sanitation services
 for all

 • Support by other stakeholders to replicate and up-scale




WATER SERVICES THAT LAST                                               …22
BEYOND TRIPLE-S


    A community of
    Practice of SDA
    coordinated within a
    framework of
    nationally approved
    operational
    documents,
    guidelines and
    standards for
    delivering water
    services
WATER SERVICES THAT LAST   …23

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20120516 Triple-S Ghana legacies and scaling up

  • 1. Mrs Vida TRIPLE-S GHANA Duti PRESENTATION ON LEGACY Country Director AND SCALING-UP MAY 16, 2012
  • 3. Phasing and relative level of effort over project Relative effort lifetime Phase 3: Systemic Phase 1: Creating changes and up-scale for piloting condition Phase 2: Pilot and documentation Project timeline- November 2009- December 2014 The road travelled WATER SERVICES THAT LAST …3
  • 4. Overall strategy • Supporting the sector (at the sector level) – through a range of programme areas • Testing implementation at the district level towards achieving sustainable services in practice • Under-pined by a partnership approach with key government institutions (in particular CWSA being the lead institution for rural water services) WATER SERVICES THAT LAST …4
  • 5. Triple-S Ghana Intervention Framework Gaps and bottlenecks Intervention modules National level - normative •Operational documents and guidelines and policy • Different, fragmented and uncoordinated •Sector harmonization and coordination approaches •Capacity support to CWSA • Unreliable data on functionality and service authority services •Functionality tracking, sustainability and Intermediate • Unclear role of local government in the water service monitoring system level – delivery of water services •Planning, budgeting and tariff setting • Insufficient expenditure on direct support •Capacity support for local water and capital maintenance governance • Weak DA support to service providers •Supply Chain delivery level Service provider • Non compliance to national standards and norms •Citizen government engagement on • Low functionality and unreliable service water services • Weak service provider institutions •Capacity support for service providers • Ineffective supply chain and technical •Innovative options for capital services maintenance • Lack of accountability and transparency in •Supply chain and technical services service delivery WATER SERVICES THAT LAST …5
  • 6. The Legacy of Triple-S and Beyond • WATER SERVICES THAT LAST …6
  • 7. The Legacy of Triple-S and Beyond Post project legacies for buy in • Official adoption of the service delivery approach and endorsement of use of operational documents by government and partners • Community Water sector of Ghana coordinated within a framework of nationally approved operational documents, guidelines and standards for delivering water services • A community of practice of SDA • Institutionalized structure and learning culture within CWSA for continued development and promotion of innovation for sustainable water services WATER SERVICES THAT LAST …7
  • 8. The Legacy of Triple-S and Beyond Nature and depth of demand • number of types of products and innovations developed and used by the sector. – Revised DIMES which reflects service monitoring and uniform reporting framework across the country. – sector operational documents that clearly define strategies and guidelines for water service delivery – Tested innovative options for post construction support and financing – Result based financing schemes for water which rewards sustainability – Service delivery chain model for post construction support – A handbook on innovative options, best practices, steps, strategies and procures for adoption of SDA. WATER SERVICES THAT LAST …8
  • 9. The Legacy of Triple-S and Beyond Proof of Concept • Pilot districts will be centers of excellence for water service delivery and reference point for learning • an action research report documenting the processes and correlation between innovative elements of SDA and service town time. WATER SERVICES THAT LAST …9
  • 10. WHERE ARE WE ? WATER SERVICES THAT LAST …10
  • 11. Framework conditions for implementing SDA Framework conditions for implementing SDA • Partnerships and government leadership • The discourse on the sustainability challenge is beginning to reflect in practice. CWSA has officially endorsed adoption of SDA at its annual conference held in April 2012. The Ghana Statement for SWA HLM in April 2012 recognizes adoption of SDA as an approach to addressing the sustainability challenge in order to ensure long term service. • Sector operational documents are being reviewed to reflect the service delivery approach: National Community Water and Sanitation Strategy; Project Implementation Manual; guidelines and standards • Service monitoring has been adopted and the framework for monitoring functionality and sustainably included in official sector operational documents WATER SERVICES THAT LAST …11
  • 12. Framework conditions for implementing SDA • The Advisory and technical committees constituted by the Ministry to provide policy direction and development of technical content for Triple-S has brought key stakeholders within and outside CWSA together to co- create technical (operational) and policy (strategic) innovations towards ensuring sustainability and functionality. • The annual reflection meetings within CWSA and with stakeholders instituted to review progress of implementation of SDA in Ghana is providing a platform for self reflection and co-creation of ideas/ and strategies for implementation. • A community of practice of SDA is beginning to emerge. A number of NGOs are now piloting/ incorporating aspects • WATER SERVICES THAT LAST …12
  • 13. Framework conditions for implementing SDA • Created demand for SDA knowledge and products: Demand for training to enable uptake of SDA/LCCA. by Coalition of NGOs in Water and Sanitation, CWSA technical staff in non pilot districts and; a number of organizations have also requested information on SDA/LCCA to either inform project design • The participatory, consultative approach that have been piloted have shown quick results in how the district assemblies are mobilizing funds and other resources and amending their planning priorities to ensure the repair and maintenance of water facilities and increased functionality. WATER SERVICES THAT LAST …13
  • 14. PRODUCTS • A publication on Lessons from Rural Water Supply: Assessing progress towards sustainable service delivery published in May 2011. • Participatory ‘looking back’ studies to document the performance of existing service delivery models in two regions – draft report • Tested framework for functionality and water service monitoring • Baseline reports on functionality and service and sustainability indicators for 3 pilot districts WATER SERVICES THAT LAST …14
  • 15. REPLICATION AND SCALING-UP WATER SERVICES THAT LAST …15
  • 16. SYSTEMIC CHANGES AND SCALING – UP Embedding • Policy and agency commitments • Passage of Legislative Instrument for Community Water Subsector regulation- legislation officially endorses operational documents • Systemic changes in practice- CWSA adoption of the sector operational documents for the rural water sector is a major step translating policy to practice and to harmonize approaches towards delivery of sustainable services WATER SERVICES THAT LAST …16
  • 17. SCALING-UP: GOING BEYOUND BOARDERS Opportunities and entry points for replication and scaling up • World Bank Sustainable Water and Sanitation Project to adopt service monitoring framework and methodology for sustainability check and baseline of Water facilities in 6 districts • EIB/AFD project in planning- includes post construction support, sustainability checks and monitoring service delivery, results based financing- to be implemented in 4 regions • EIB/AFP project in planning premised on national operational documents and beginning first steps for a rural water sector SWAP is a good opportunity for DP alignment with the sector operational documents • Emerging community of practice of SDA provides opportunity to maximize synergies for testing innovations and scaling out to other districts WATER SERVICES THAT LAST …17
  • 18. LOOKING TO THE FUTURE WATER SERVICES THAT LAST …18
  • 19. STRATEGIC FOCUS IN COMING THE COMING YEARS National Level Support efforts to revise the DIMES to reflect the new functionality and sustainability indicators and nationwide scale out reporting across the country. Contribute to development of results based grants for water services Support CWSA to finalise and facilitate use of publish sector operational Capacity development in SDA/LCCA to continue creating innovations and improvements on various aspects of sustainability Backstopping , documenting process for uptake and scaling up of innovations WATER SERVICES THAT LAST …19
  • 20. STRATEGIC FOCUS IN COMING THE COMING YEARS At District Level •Develop business cases and advocate implementation of recommendations of the baseline study on functionality and service, document process and impact on service down time. •Functionality tracking, sustainability and water service monitoring system •Pilot innovation for supply chain and technical services •Local government capacity in LCCA planning, budgeting and asset management •Pilot innovations for post construction financing •Support establishment of learning and coordination platforms at regional and district level in collaboration with RCN, SNV, WaterAid, WASH Alliance Ghana and partners WATER SERVICES THAT LAST …20
  • 21. BEYOND TRIPLE-S WATER SERVICES THAT LAST …21
  • 22. BEYOND TRIPLE-S •Triple-S vision: Sustainable water services for all through SDA •Vision of the rural water and sanitation sub-sector: all people living in Ghana have access to adequate, safe, affordable, reliable and sustainable water services, and practice safe sanitation and hygiene •IRC Ghana: Supporting Ghana to achieve its national vision of providing sustainable and appropriate water and sanitation services for all • Support by other stakeholders to replicate and up-scale WATER SERVICES THAT LAST …22
  • 23. BEYOND TRIPLE-S A community of Practice of SDA coordinated within a framework of nationally approved operational documents, guidelines and standards for delivering water services WATER SERVICES THAT LAST …23

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