As more and more companies are realizing the importance of exploiting available highly skilled staff through offshore outsourcing operations new ways of leveraging skills across organizations have emerged. The overall idea is to achieve cost arbitrage and improve quality of service at the same time. The recent trend is Knowledge process outsourcing (KPO) which involves outsourcing those operations that require strong domain knowledge, strong interpretation and analysis skills. Apparently, it requires highly skilled people to achieve knowledge arbitrage and is not rule-based.

1. 10-Feb-12
iPOTT
Getting you there…
BPO ¬ KPO ¬ Analytics Outsourcing
As more and more companies are realizing the importance of
Tech Trends exploiting available highly skilled staff through offshore
outsourcing operations new ways of leveraging skills across
organizations have emerged. The overall idea is to achieve
cost arbitrage and improve quality of service at the same time.
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The recent trend is Knowledge process outsourcing (KPO)
iPOTT being an end to end which involves outsourcing those operations that require
provider of innovative and cost strong domain knowledge, strong interpretation and analysis
effective services in the areas of skills. Apparently, it requires highly skilled people to achieve
knowledge management, sales knowledge arbitrage and is not rule-based. For instance, this
enablement and consulting offers process trend is increasingly visible in legal process
a unique and unbiased platform outsourcing, market research, patent research, data analytics
for software product companies and editorial process outsourcing. The key feature in this
worldwide to reach their target trend is the need to collaborate with client in order to deliver
markets services.
It is different from business process outsourcing (BPO) and
www.ipott.com Information technology outsourcing (ITO) which are
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• highly rule-based
• do not involve high level decision-making in their
processes
• highly infrastructure and logistics orientated
• volume-driven
As more and more BPOs are gaining domain expertise they are
gradually converging towards KPO operations.
KPO seems to be highly people and skill orientated. In 2005
Nasscom predicted a CAGR of 46% as Indian KPO would grow
from $1.2bn in 2003 to $17bn by 2010. But the report in early
2011 showed $4bn figure for KPO growth.
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2. iPOTT
Getting you there…
Knowledge is in great demand which has created scope for
large amounts of data which is the next generation raw
material for business. Recent reports have indicated that KPO
Tech Trends market may slowly be taken over by Analytics outsourcing.
We have blogs targeting a range of Due to evolutionary changes in process trends new ways to do
audience starting from potential businesses are emerging. It can be inferred that the key driver
product innovators to CEOs for these events is mostly cost arbitrage and labour arbitrage.
Audience interested in knowing
about Marketing Strategy, Indian
IT trends and Best Practices to be
adopted while kick-starting
company can utilize the
information provided in these
blogs
To visit this blog Click here.
Other links:
Go Goal
CEO Speak
www.ipott.com
info@ipott.com
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