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Advanced B2B
    March 25, 2009


                     Scott Brinker
                     President & CTO
                     ion interactive, inc.

                     sbrinker@ioninteractive.com
                     Twitter: @chiefmartec
                     http://www.ioninteractive.com
Segmentation Matters

  All clicks are not created equal.
4 Reasons Why
Segmentation Matters
  in B2B Marketing
1. Complex offerings, many value propositions.

2. Multiple people involved in the sales process.
3. Long sales cycles with multiple stages.

4. Wide disparity between best and worst customers.
Segmentation granularity as strategy

                            mass audience
  # of people per segment




                                strategic segmentation



                                                         segments of one




                                                         # of segments
Where can segmentation happen?

                                                                   self-selected,
                                                                   incentivized
                                          Landing
              Keywords &                                           not self-selected,
                                           Page
                  Ad                                               not incentivized
                                         Behavioral
               Creatives
                                          Choices                  self-selected,
                                                                   not incentivized




                            Forms on                  Site-Wide
IP Address
                           the Landing                Behavioral
 Profiling
                           Page or the                 Analysis
(e.g., Geo)
                               Site
The Long Tail Rule:
If a prospect asks for
something in particular

give it to
them.
“data recovery”
“backup window”
“business continuity”
“data storage SOX compliance”
“data retention”
“snap server NAS”
“data storage”
When segmenting
by keywords, you
don’t need a
landing page.

You need

    MANY
            landing pages.
4X
Adweek, January 2008
But what if
   you can’t
   determine
  someone’s
 segment from
their keyword?
segment
segment




          simple
40% lift
Landing pages
can have more
than one page.
But will they click?
65.4%   segmentation rate




16.2%    conversion rate
Which ads attract which segments?




                (hypothetical: not actual data)
Which segments convert best?

                   Conversion
    Segment
                      Rate

     SMB              14.7%

 Enterprise           23.5%

              (hypothetical: not actual data)
How many       pages can a
landing page   have?
16.1%
conversion rate
19.6%
conversion rate
The Tao     1. All clicks are not created equal.
             2. The road from click to conversion must be
    of          paved with continuity.

Post-Click   3. Landing pages are both part of your ads and
                part of your site.

Marketing    4. Landing pages can have more than one
                page.
             5. Experimentation is the pathway to discovery.
             6. Landing page creative is limited only by
                your imagination.
             7. Testing without a strategy is like fishing
                without water.
             8. There are a thousand ways to segment your
                audience.
             9. Incentivized self-identification reveals true
                segmentation.
             10. Landing page management is greater than
                 any single landing page.
Thank You

Interested in more
advanced landing page
strategies?
BOOK
Honest Seduction: Using Post-Click
Marketing to Turn Landing Pages into Game
Changers
Available on Amazon.com


BLOG
http://postclickmarketing.com

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4 Reasons Why Segmentation Matters in B2B Marketing

  • 1. Advanced B2B March 25, 2009 Scott Brinker President & CTO ion interactive, inc. sbrinker@ioninteractive.com Twitter: @chiefmartec http://www.ioninteractive.com
  • 2. Segmentation Matters All clicks are not created equal.
  • 3. 4 Reasons Why Segmentation Matters in B2B Marketing 1. Complex offerings, many value propositions. 2. Multiple people involved in the sales process. 3. Long sales cycles with multiple stages. 4. Wide disparity between best and worst customers.
  • 4. Segmentation granularity as strategy mass audience # of people per segment strategic segmentation segments of one # of segments
  • 5. Where can segmentation happen? self-selected, incentivized Landing Keywords & not self-selected, Page Ad not incentivized Behavioral Creatives Choices self-selected, not incentivized Forms on Site-Wide IP Address the Landing Behavioral Profiling Page or the Analysis (e.g., Geo) Site
  • 6.
  • 7.
  • 8. The Long Tail Rule: If a prospect asks for something in particular give it to them.
  • 12. “data storage SOX compliance”
  • 16. When segmenting by keywords, you don’t need a landing page. You need MANY landing pages.
  • 18. But what if you can’t determine someone’s segment from their keyword?
  • 19.
  • 21.
  • 22. segment simple
  • 24. Landing pages can have more than one page.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30. But will they click?
  • 31. 65.4% segmentation rate 16.2% conversion rate
  • 32. Which ads attract which segments? (hypothetical: not actual data)
  • 33. Which segments convert best? Conversion Segment Rate SMB 14.7% Enterprise 23.5% (hypothetical: not actual data)
  • 34. How many pages can a landing page have?
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 41.
  • 42.
  • 43.
  • 44.
  • 46. The Tao 1. All clicks are not created equal. 2. The road from click to conversion must be of paved with continuity. Post-Click 3. Landing pages are both part of your ads and part of your site. Marketing 4. Landing pages can have more than one page. 5. Experimentation is the pathway to discovery. 6. Landing page creative is limited only by your imagination. 7. Testing without a strategy is like fishing without water. 8. There are a thousand ways to segment your audience. 9. Incentivized self-identification reveals true segmentation. 10. Landing page management is greater than any single landing page.
  • 47. Thank You Interested in more advanced landing page strategies? BOOK Honest Seduction: Using Post-Click Marketing to Turn Landing Pages into Game Changers Available on Amazon.com BLOG http://postclickmarketing.com