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Social Media and Events
Macmillan’s social media vision
‱ staff and supporters are as comfortable
using social media as they are with using
a telephone.
‱ there is a network of people affected by
cancer, supporters, professionals,
volunteers and fundraisers led and
inspired by Macmillan’s own social media
activity.
‱ people can expect a consistent, positive
experience no matter how they choose to
contact us.
Empowering staff
‱ Ambassador scheme – learn
together
‱ Keep it simple and sustainable,
don’t deter anyone
‱ Reach niche audiences with your
own experts
‱ Blur the lines between staff and
supporters
‱ Provide plenty of support, share
best practice, celebrate social
media wins,
Supporting your supporters
Working with the online community
‱ The community is used mostly by
people affected by cancer or their
carers
BUT
‱ They are among our warmest and
most vocal positive supporters
‱ They WANT to get more involved with
our work
Questions?

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Social media and events

  • 2. Macmillan’s social media vision ‱ staff and supporters are as comfortable using social media as they are with using a telephone. ‱ there is a network of people affected by cancer, supporters, professionals, volunteers and fundraisers led and inspired by Macmillan’s own social media activity. ‱ people can expect a consistent, positive experience no matter how they choose to contact us.
  • 3.
  • 4. Empowering staff ‱ Ambassador scheme – learn together ‱ Keep it simple and sustainable, don’t deter anyone ‱ Reach niche audiences with your own experts ‱ Blur the lines between staff and supporters ‱ Provide plenty of support, share best practice, celebrate social media wins,
  • 6.
  • 7. Working with the online community ‱ The community is used mostly by people affected by cancer or their carers BUT ‱ They are among our warmest and most vocal positive supporters ‱ They WANT to get more involved with our work
  • 8.
  • 9.