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LESSONS ALONG
THE OPEN ROAD
The story of n0tice or...
“How a hack day project became a
product which grew up to be a platform”
Friday, 26 April 2013
WHAT AM I TRYING TO
PROVE?
HYPOTHESIS:
1) Hack day projects can become real, but it’s not easy
2) Starting with commercial intent is a good thing
3) The Internet likes platforms that fuel participation
Friday, 26 April 2013
A Hack - “News Signals”
Funding - Reallocated budget for
consultants to devs instead
Vision - Wrote a white paper on
‘Generative Media Networks’
RESOURCES TO WORK WITH
Friday, 26 April 2013
News International Twitter, Inc.
Friday, 26 April 2013
Enablers
• Purpose
• Principles
• Platforms
Users
Innovation
Partners
StoriesData
Products
Users, Partners, Innovation are
ingredients of the system
Friday, 26 April 2013
PART 1: OPEN CREATION
Friday, 26 April 2013
THINGS THAT ARE EASY
GETTING A USER’S
LOCATION
GETTING ITEMS WITHIN
A RADIUS OF THAT
LOCATION
POSTING/GETTING
CONTENT FROM A DB
Friday, 26 April 2013
THINGS THAT ARE HARD
WORKING ON
SOMETHING ON THE
SIDE
INSPIRING PEOPLE
(USERS, COLLABORATORS, AND
BOSSES)
ALIGNING A VISION
WITH FUNDING
Friday, 26 April 2013
Friday, 26 April 2013
“Take that, Craigslist! n0tice, The
Guardian’s community message
board, makes its public debut”
- Nieman Journalism Lab, Nov 2011
Friday, 26 April 2013
1) Hacks are
not products.
It’s hard to
finish what
you started
sometimes.
20112009
Friday, 26 April 2013
PART 2: OPEN
COLLABORATION
Friday, 26 April 2013
VISION + EXECUTION = ...
LOWER DEPENDENCE ON LUCK?
WE HIT 10-30K QUICKLY
SOLID PARTICIPATION
AND ENGAGEMENT
POSITIVE CUSTOMER
FEEDBACK
BUT...
NO $
GROWTH HIT A WALL
Friday, 26 April 2013
REVISING THE PROPOSITION FOR
A SINGLE PURPOSE - GROWTH
“n0tice is about waking up to your physical surroundings and
doing something about it”
“What’s happening near you”
1. LOCAL ENGAGEMENT: What would you like to #Change or
#Celebrate about #myhighstreet?
2. TOPICAL INTEREST: Tell us what you love about your cycling
route, encourage others to #keepcycling through the winter
Friday, 26 April 2013
BACKED BY ELASTIC
SEARCH
HIGH PERFORMANCE
AND SCALABILITY ON
EC2
TESTED FOR SECURITY
OAUTH 1.1
IMAGE PROCESSING
EXTERNALIZING OUR TOOLS
Friday, 26 April 2013
Friday, 26 April 2013
Friday, 26 April 2013
“Remember that pitch for a
white label of n0tice?
We won it!...
...Can you build it in 6 weeks?”
- Happy Salesperson
Friday, 26 April 2013
Admitted we didn’t know how to grow it
Played to our strengths: Relationship withThe Guardian, Being mobile-first,
Our open position re: the Internet
Used marketing budget for SW development and Built new tools as a
open services
Used the campaign to test new partner models... brainstormed with
sales people a lot
Reached into #Hashtag-Land rather than drive everything through our
products
Let the creative people be creative
SOME SMART THINGS WE DID
Friday, 26 April 2013
Friday, 26 April 2013
1) Hacks are
not products.
It’s hard to
finish what
you started
sometimes.
201220112009
2)Commercial
intention creates
potential. Adjust
as opportunity
presents itself.
Friday, 26 April 2013
PART 3: OPEN MARKET
Friday, 26 April 2013
THE DOUBLE AGENDA
1. BUILD GUARDIANWITNESS
(On-Time, Under budget, high quality)
2. MAKE EVERYTHING LICENSEABLE
Friday, 26 April 2013
Friday, 26 April 2013
#3 FREE NEWS APP WITHIN A WEEK OF LAUNCH
Friday, 26 April 2013
N0TICE
TEAM
GDN
DEV/
PRODUCT
GDN
SALES
GDN
EDITORS
CLIENT AGENCY
Friday, 26 April 2013
N0TICE TEAM
IPHONE APP
ANDROID APP
WEB SITE
TOOLS
Friday, 26 April 2013
Friday, 26 April 2013
Friday, 26 April 2013
Friday, 26 April 2013
“Hey, let’s use the sponsor’s
logo in the pull-to-refresh.”
“Yeah, it’s perfect for that.”
“Uh, I don’t think they
want to be associated with
waiting for things to come
down the network.”
Friday, 26 April 2013
GUARDIANWITNESS
• API
• Elastic Search
• S3 and EC2
• Cacheing and
load balancing
• Geo Services
• OAuth
Friday, 26 April 2013
GUARDIANWITNESS
GDN
USER
REG
• API
• Elastic Search
• S3 and EC2
• Cacheing and
load balancing
• Geo Services
• OAuth
• Image processor
• Video transcoder,
Virus scanner
• Post to YouTube
• Mod workflow
• Media verify
GDN
CMS
Friday, 26 April 2013
WORKFLOW
FILTER, BROWSE AND
SEARCH
PREVIEW/EDIT POSTS
COLLABORATIVE
MODERATION NOTES
USER FLAGS
AUDIT TRAIL
LOCATION DATA
EXIF DATA
MORE TOOLS TO LICENSE
Friday, 26 April 2013
Friday, 26 April 2013
2013
1) Hacks are
not products.
It’s hard to
finish what
you started
sometimes.
201220112009
2)Commercial
intention creates
potential. Adjust
as opportunity
presents itself.
3)Network nodes
can fuel the core
which creates
value for other
nodes across
the platform.
Friday, 26 April 2013
(Babs Rangaiah)
Friday, 26 April 2013

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Digital 2013 - Matt McAlister, The Guardian Media Group

  • 1. LESSONS ALONG THE OPEN ROAD The story of n0tice or... “How a hack day project became a product which grew up to be a platform” Friday, 26 April 2013
  • 2. WHAT AM I TRYING TO PROVE? HYPOTHESIS: 1) Hack day projects can become real, but it’s not easy 2) Starting with commercial intent is a good thing 3) The Internet likes platforms that fuel participation Friday, 26 April 2013
  • 3. A Hack - “News Signals” Funding - Reallocated budget for consultants to devs instead Vision - Wrote a white paper on ‘Generative Media Networks’ RESOURCES TO WORK WITH Friday, 26 April 2013
  • 4. News International Twitter, Inc. Friday, 26 April 2013
  • 5. Enablers • Purpose • Principles • Platforms Users Innovation Partners StoriesData Products Users, Partners, Innovation are ingredients of the system Friday, 26 April 2013
  • 6. PART 1: OPEN CREATION Friday, 26 April 2013
  • 7. THINGS THAT ARE EASY GETTING A USER’S LOCATION GETTING ITEMS WITHIN A RADIUS OF THAT LOCATION POSTING/GETTING CONTENT FROM A DB Friday, 26 April 2013
  • 8. THINGS THAT ARE HARD WORKING ON SOMETHING ON THE SIDE INSPIRING PEOPLE (USERS, COLLABORATORS, AND BOSSES) ALIGNING A VISION WITH FUNDING Friday, 26 April 2013
  • 10. “Take that, Craigslist! n0tice, The Guardian’s community message board, makes its public debut” - Nieman Journalism Lab, Nov 2011 Friday, 26 April 2013
  • 11. 1) Hacks are not products. It’s hard to finish what you started sometimes. 20112009 Friday, 26 April 2013
  • 13. VISION + EXECUTION = ... LOWER DEPENDENCE ON LUCK? WE HIT 10-30K QUICKLY SOLID PARTICIPATION AND ENGAGEMENT POSITIVE CUSTOMER FEEDBACK BUT... NO $ GROWTH HIT A WALL Friday, 26 April 2013
  • 14. REVISING THE PROPOSITION FOR A SINGLE PURPOSE - GROWTH “n0tice is about waking up to your physical surroundings and doing something about it” “What’s happening near you” 1. LOCAL ENGAGEMENT: What would you like to #Change or #Celebrate about #myhighstreet? 2. TOPICAL INTEREST: Tell us what you love about your cycling route, encourage others to #keepcycling through the winter Friday, 26 April 2013
  • 15. BACKED BY ELASTIC SEARCH HIGH PERFORMANCE AND SCALABILITY ON EC2 TESTED FOR SECURITY OAUTH 1.1 IMAGE PROCESSING EXTERNALIZING OUR TOOLS Friday, 26 April 2013
  • 18. “Remember that pitch for a white label of n0tice? We won it!... ...Can you build it in 6 weeks?” - Happy Salesperson Friday, 26 April 2013
  • 19. Admitted we didn’t know how to grow it Played to our strengths: Relationship withThe Guardian, Being mobile-first, Our open position re: the Internet Used marketing budget for SW development and Built new tools as a open services Used the campaign to test new partner models... brainstormed with sales people a lot Reached into #Hashtag-Land rather than drive everything through our products Let the creative people be creative SOME SMART THINGS WE DID Friday, 26 April 2013
  • 21. 1) Hacks are not products. It’s hard to finish what you started sometimes. 201220112009 2)Commercial intention creates potential. Adjust as opportunity presents itself. Friday, 26 April 2013
  • 22. PART 3: OPEN MARKET Friday, 26 April 2013
  • 23. THE DOUBLE AGENDA 1. BUILD GUARDIANWITNESS (On-Time, Under budget, high quality) 2. MAKE EVERYTHING LICENSEABLE Friday, 26 April 2013
  • 25. #3 FREE NEWS APP WITHIN A WEEK OF LAUNCH Friday, 26 April 2013
  • 27. N0TICE TEAM IPHONE APP ANDROID APP WEB SITE TOOLS Friday, 26 April 2013
  • 31. “Hey, let’s use the sponsor’s logo in the pull-to-refresh.” “Yeah, it’s perfect for that.” “Uh, I don’t think they want to be associated with waiting for things to come down the network.” Friday, 26 April 2013
  • 32. GUARDIANWITNESS • API • Elastic Search • S3 and EC2 • Cacheing and load balancing • Geo Services • OAuth Friday, 26 April 2013
  • 33. GUARDIANWITNESS GDN USER REG • API • Elastic Search • S3 and EC2 • Cacheing and load balancing • Geo Services • OAuth • Image processor • Video transcoder, Virus scanner • Post to YouTube • Mod workflow • Media verify GDN CMS Friday, 26 April 2013
  • 34. WORKFLOW FILTER, BROWSE AND SEARCH PREVIEW/EDIT POSTS COLLABORATIVE MODERATION NOTES USER FLAGS AUDIT TRAIL LOCATION DATA EXIF DATA MORE TOOLS TO LICENSE Friday, 26 April 2013
  • 36. 2013 1) Hacks are not products. It’s hard to finish what you started sometimes. 201220112009 2)Commercial intention creates potential. Adjust as opportunity presents itself. 3)Network nodes can fuel the core which creates value for other nodes across the platform. Friday, 26 April 2013