3. Solution: Instant Queue Manager Immediate, enterprise click to chat for real-time access to helpful experts “ We are now able to easily route and manage real-time requests from our web site, without the need for any complex programming or Java expertise.” “ The logging feature immediately lets us see who replied to which request and how many web-based queries we have handled.“ “ Instant Queue Manager instantly puts data at our users’ fingertips so they can do their jobs faster and better.”
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14. Optional - Prompt for Information Optional set of questions may be requested from visitor These are standard web forms. Values are then ‘associated’ with the visitor throughout the system.
15. Visitor is Greeted and Connected Visitor starts a web based conversation with the queue
![Instant Mission ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)