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How Today’s Marketers
Are Using Social Media
How Today’s Marketers Are Using Social Media
• While social media has the potential to increase and monitor brand
  awareness and drive lead generation, most organizations and
  marketers are still not sure how to go about it. At the same time,
  social media spend is seeing the biggest growth as a % of marketing
  budgets.

• In this session, you’ll learn about how leading marketers are using
  social media and what results they’re able to achieve.




SLIDE :2
HOW TODAY’S MARKETERS ARE USING
Agenda
         SOCIAL MEDIA
         • What are they using it for?
         • How are they going about it?
         • What results are they seeing?
         • What are the best practices?

         • Discussion with Question & Answers
• Joe Lucas
Speakers      – InsideView, Senior Marketing Manager
           • Cynthia Countouris
              – Accolo, VP Marketing
           • Ellen Valentine
              – SilverPop, Evangelist
           • Koka Sexton
              – InsideView, Director Social Strategy
CYNTHIA COUNTOURIS

SLIDE :5
Leveraging Social Media at Accolo
a unique vantage point

1. Career Opportunity (Job) Marketing
   ____
2. Corporate Leadership and Branding
3. Product Marketing and Sales Engagement
4. Customer Retention and Support
5. Product Roadmap / Feedback
   ____
6. Enterprise Social Networking (SocialText)
SLIDE :6
Corporate Leadership and Branding
differing sites provide differing value




SLIDE :7
And Be Social!
   make it fun and easy to share




SLIDE :8
ELLEN VALENTINE

SLIDE :9
Facebook: Social – Newsletter Opt-in


1,415 sign-ups via our                Find out how
                                       To do this:
 Facebook page in 9
                                  http://bit.ly/zCg7Lm
       months.
66% Prefer Social Sign in
Automation  Nurturing
Meaningful Interactions
                                   Business Rules
                            Dynamically Generate Content
          Registration
                         Automated Emails




 Email Follow up
Marketing Automation
Align your marketing department with your customer
KOKA SEXTON

SLIDE :14
Social Media @InsideView

•    Branding
•    Engagement
•    Lead Generation
•    Customer Retention


SLIDE :15
The ROI: Social Marketing Skill Levels



    Skill Level 1    Skill Level 2    Skill Level 3     Skill level 4

• Fans              • Social Media   • New leads      • Enchantment
  Followers           Engagement       and Revenue
  and
  Subscribers




SLIDE :16
Top of funnel lead gen

                                Social channels have a
                 Twitter        large reach that can be
Facebook                        used to communicate as
                                well as generate new leads
           Community
                                from multiple sources.

                                • Product
                                • Webinars
                                • Papers

 New Leads
Targeting new leads through social media




Focus                Gain Attention        Capture
• Bio searches       • Follow              • MQL data
• Tweet searches     • Communicate         • Push additional content
                     • Push content        • Feedback & Shares




  Imagine the machine you would create if
       sales people understood this.
Discussion Topics
•      How are you leveraging social media?
•      What are your goals for social media?
•      How does sales align to social marketing?
•      What tools are working?
•      How do you measure engagement?
•      How are you able to show ROI and results?
•      How are you using social activity during lead nurturing?
•      What are your plans for social media in the future?



SLIDE :19
Key Takeaways

1. Know your audience, know your objective(s) and how you’ll
   measure them
2. Don’t bite off more than you can chew
3. Keep your eyes open. This industry is still in the formative stages
4. Be Social! Have fun! You’re creating human relationships




SLIDE :20

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How Today's Marketers Are Using Social Media #IS12

  • 1. How Today’s Marketers Are Using Social Media
  • 2. How Today’s Marketers Are Using Social Media • While social media has the potential to increase and monitor brand awareness and drive lead generation, most organizations and marketers are still not sure how to go about it. At the same time, social media spend is seeing the biggest growth as a % of marketing budgets. • In this session, you’ll learn about how leading marketers are using social media and what results they’re able to achieve. SLIDE :2
  • 3. HOW TODAY’S MARKETERS ARE USING Agenda SOCIAL MEDIA • What are they using it for? • How are they going about it? • What results are they seeing? • What are the best practices? • Discussion with Question & Answers
  • 4. • Joe Lucas Speakers – InsideView, Senior Marketing Manager • Cynthia Countouris – Accolo, VP Marketing • Ellen Valentine – SilverPop, Evangelist • Koka Sexton – InsideView, Director Social Strategy
  • 6. Leveraging Social Media at Accolo a unique vantage point 1. Career Opportunity (Job) Marketing ____ 2. Corporate Leadership and Branding 3. Product Marketing and Sales Engagement 4. Customer Retention and Support 5. Product Roadmap / Feedback ____ 6. Enterprise Social Networking (SocialText) SLIDE :6
  • 7. Corporate Leadership and Branding differing sites provide differing value SLIDE :7
  • 8. And Be Social! make it fun and easy to share SLIDE :8
  • 10. Facebook: Social – Newsletter Opt-in 1,415 sign-ups via our Find out how To do this: Facebook page in 9 http://bit.ly/zCg7Lm months.
  • 11. 66% Prefer Social Sign in
  • 12. Automation  Nurturing Meaningful Interactions Business Rules Dynamically Generate Content Registration Automated Emails Email Follow up
  • 13. Marketing Automation Align your marketing department with your customer
  • 15. Social Media @InsideView • Branding • Engagement • Lead Generation • Customer Retention SLIDE :15
  • 16. The ROI: Social Marketing Skill Levels Skill Level 1 Skill Level 2 Skill Level 3 Skill level 4 • Fans • Social Media • New leads • Enchantment Followers Engagement and Revenue and Subscribers SLIDE :16
  • 17. Top of funnel lead gen Social channels have a Twitter large reach that can be Facebook used to communicate as well as generate new leads Community from multiple sources. • Product • Webinars • Papers New Leads
  • 18. Targeting new leads through social media Focus Gain Attention Capture • Bio searches • Follow • MQL data • Tweet searches • Communicate • Push additional content • Push content • Feedback & Shares Imagine the machine you would create if sales people understood this.
  • 19. Discussion Topics • How are you leveraging social media? • What are your goals for social media? • How does sales align to social marketing? • What tools are working? • How do you measure engagement? • How are you able to show ROI and results? • How are you using social activity during lead nurturing? • What are your plans for social media in the future? SLIDE :19
  • 20. Key Takeaways 1. Know your audience, know your objective(s) and how you’ll measure them 2. Don’t bite off more than you can chew 3. Keep your eyes open. This industry is still in the formative stages 4. Be Social! Have fun! You’re creating human relationships SLIDE :20

Hinweis der Redaktion

  1. Here is our agenda for what we will cover today. Please let me know if this matches your expectations, and if you have a special interest in certain areas.
  2. Here is our agenda for what we will cover today. Please let me know if this matches your expectations, and if you have a special interest in certain areas.
  3. Leader in Cloud RecruitingThink of it as an amalgamation of MA, CRM, Applicant Decisioning System that leverages: cloud computing – collective intelligence – and crowd sourcing. (if I’ve lost you… don’t worry.)Gives me a unique vantage point.One facet of our Cloud Recruiting Platform provides Job eMarketing integrated through over 1500 boards and social channels. Plus we have the Accolo Career Network of over 2.5M members – a large audience base to work with.Also using social…. 2-5 & 6 just embarking.
  4. What do you want to accomplish?Customer Communication?Brand Exposure?Traffic to your site?SEO?Know youraudience… and the sites you should targetShow of hands, how many here are selling B2B … how many B2C?Marketers? Sales professionals?Who, what, where, when, andwhy!Economic buyerFunctional buyerInfluencers+ Job Seekers+ Recruiters
  5. Ensure the fundamentals … Your CALL TO ACTIONTo hook into your Marketing Automation / nurturing campaigns and ultimately sales pipeline…
  6. Twitter-Promoted Tweets-Promoted AccountsFacebook-Banner Ads-Text Ads-Opt-in Forms-Like Button goes to our form versus away from our formGoogle Plus-Still trying to figure this one outPinterest/Tumblr-Sources for infographics and places where that can live
  7. Go To live demo of actual form here
  8. Rather than saying “let’s send this email out to everyone on Thursday” we build lots of content based on used business rules and individuals actions or lack of to determine when and who gets each message – and it happens automatically. Even the content in a given message can dynamically change maybe based on industry or some other demographic characteristic of the people you sell to.
  9. This is where the power and opportunity of Marketing Automation come in. Forget (for a moment) about Marketing Automation helping your sales team alignment. Marketing Automation is for you and your team. MA extends your marketing beyond email to multi channel and cross channel campaigns and automation. Allowing you to interact with customers where they are – whenever they are there with individual dialogues they want and value. This is your answering to marketing to the individual.