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Enterprise-caliber Cloud BI

BIRST RECURRING REVENUE
SOLUTION ACCELERATOR
Southard Jones, VP of Product Strategy
November, 2013

1
SOLUTION: "

There’s something companies do
exceedingly well: Manufacture data.

App-lify that data to drive business
returns





THE BIG
PROBLEM:
"

"



2
HISTORICAL TOUGH CHOICE

Capability	
  

BI	
  Suites	
  

Agility	
  
3
ABILITY, MEET AGILITY

Capability	
  

BI	
  Suites	
  

Agility	
  
4
WHO IS BIRST
•  Enterprise-Caliber BI Platform
– born in the cloud

2013 Business Intelligence and Analytics 
Magic Quadrant

•  4,000+ organizations rely on
Birst across all verticals
•  Founded by Siebel Analytics
veterans
•  60+ Strategic Partners
“ No. 1 in product functionality and
customer (that is, product quality, no
problems with software, support) and
sales experience.”

5
Embedded
Mid-market

Enterprise

LEADERS RELY ON BIRST

6
WHAT WE’RE
ANNOUNCING
1.  New solution accelerator for subscription
based businesses with recurring revenue
model
2.  Birst’s ability to easily “app-lify” applications
helps organizations speed time to value 
3.  Birst continues to extend its BI platform
delivering pre-packaged solutions for specific
business analytic challenges
7
RECURRING REVENUE
BUSINESSES
	
  
Keys	
  to	
  Success:	
  
1.  Cost	
  Effec1vely	
  winning	
  customers	
  
2.  Maintaining	
  customers	
  
3.  Mone1zing	
  customers	
  

8
ADDRESSING KEY
CHALLENGES
•  Where do I invest to win customers?
–  Manage profitable growth comparing CAC,
New bookings, and Churn over dimensions
–  Review Customer Lifetime Value cohort
analysis to find profitable segments 

•  How do I reduce Time to recover
CAC
–  Analyze pipeline and order bottlenecks from
lead to cash

•  How do I manage my business to
IPO?
–  Understand driving factors of new bookings,
renewals, and churn
–  Manage key metrics like Magic Number, MRR
growth, CAC, CLV
9
RECURRING REVENUE
Bundled	
  Service	
  and	
  So8ware:	
  
ANALYTICS
	
  
•  Improve bookings velocity
•  Nail the mythical Magic Number
•  Reduce CAC
–  Reduce time to recover CAC

•  Increase renewal rates
•  Manage lead to cash process

Pre-­‐built	
  Best	
  Prac=ce	
  Analy=cs	
  
25+	
  KPIs	
  
25+	
  best	
  prac1ce	
  reports	
  including	
  
CAC,	
  Churn,	
  Bookings	
  velocity,	
  lead	
  
to	
  cash	
  boKleneck	
  
	
  
Ad-­‐hoc	
  Enabled	
  
75+	
  aKributes	
  &	
  50+	
  Measures	
  
	
  
Rapid	
  Time	
  to	
  Value	
  
4	
  week	
  pre-­‐defined	
  engagement	
  
	
  
Pre-­‐built	
  connec=ons	
  
Pre-­‐built	
  connectors	
  to	
  SFDC	
  and	
  
NetSuite	
  
Custom	
  object	
  and	
  field	
  exposure	
  
10	
  custom	
  analy1c	
  aKributes	
  
5	
  custom	
  analy1c	
  measures	
  
10
HOW DOES IT WORK? 
Connector Framework

Pre-built starschemas

Best Practice
KPIs

Pre-built
Reports &
Dashboards

11
MASTER LEAD-TO-CASH TO DRIVE
PROFITABILITY
Challenges
•  Drive profitability by converting leads / trials faster
•  Increase sales rep productivity
•  Get faster insights to pipeline than manual reporting

Results

“When	
   we	
   looked	
   at	
   the	
   ease	
   with	
  
which	
   various	
   BI	
   solu6ons	
   allow	
  
business	
  users	
  to	
  construct,	
  maintain,	
  
and	
  add	
  new	
  sources	
  to	
  a	
  data	
  model,	
  
Birst	
   blew	
   everything	
   else	
   out	
   of	
   the	
  
water.”	
  	
   	
  	
  	
  	
  	
   	
  	
  
	
  
	
  
	
  Monique	
  Herman,	
  	
  
	
  

	
  

	
  VP	
  Business	
  Opera1ons	
  

•  Real time pipeline analysis – understanding usage,
frequency and completed activities of trial accounts
•  Reduce sales cycles
•  Increase deal close rate

Why Birst?
•  To go live quickly with a cloud deployment
•  Self-service dashboards & mobile access
•  Lead-to-cash across Marketo, Salesforce &
Netsuite

Data Sources

Future

•  Customer focus culture of Birst

12
BUILT-ON ENTERPRISE CLASS
FRAMEWORK FOR CONNECTIVITY
Connector Framework

Customized
Solution
Accelerators

Sales	
  
Analy1cs	
  
Marke1ng	
  
Analy1cs	
  
Recurring	
  
Revenue	
  
Analy1cs	
  
Opera1onal	
  
Analy1cs	
  

13

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Birst for Recurring Revenue

  • 1. Enterprise-caliber Cloud BI BIRST RECURRING REVENUE SOLUTION ACCELERATOR Southard Jones, VP of Product Strategy November, 2013 1
  • 2. SOLUTION: " There’s something companies do exceedingly well: Manufacture data. App-lify that data to drive business returns
 
 THE BIG PROBLEM: " " 2
  • 3. HISTORICAL TOUGH CHOICE Capability   BI  Suites   Agility   3
  • 4. ABILITY, MEET AGILITY Capability   BI  Suites   Agility   4
  • 5. WHO IS BIRST •  Enterprise-Caliber BI Platform – born in the cloud 2013 Business Intelligence and Analytics Magic Quadrant •  4,000+ organizations rely on Birst across all verticals •  Founded by Siebel Analytics veterans •  60+ Strategic Partners “ No. 1 in product functionality and customer (that is, product quality, no problems with software, support) and sales experience.” 5
  • 7. WHAT WE’RE ANNOUNCING 1.  New solution accelerator for subscription based businesses with recurring revenue model 2.  Birst’s ability to easily “app-lify” applications helps organizations speed time to value 3.  Birst continues to extend its BI platform delivering pre-packaged solutions for specific business analytic challenges 7
  • 8. RECURRING REVENUE BUSINESSES   Keys  to  Success:   1.  Cost  Effec1vely  winning  customers   2.  Maintaining  customers   3.  Mone1zing  customers   8
  • 9. ADDRESSING KEY CHALLENGES •  Where do I invest to win customers? –  Manage profitable growth comparing CAC, New bookings, and Churn over dimensions –  Review Customer Lifetime Value cohort analysis to find profitable segments •  How do I reduce Time to recover CAC –  Analyze pipeline and order bottlenecks from lead to cash •  How do I manage my business to IPO? –  Understand driving factors of new bookings, renewals, and churn –  Manage key metrics like Magic Number, MRR growth, CAC, CLV 9
  • 10. RECURRING REVENUE Bundled  Service  and  So8ware:   ANALYTICS   •  Improve bookings velocity •  Nail the mythical Magic Number •  Reduce CAC –  Reduce time to recover CAC •  Increase renewal rates •  Manage lead to cash process Pre-­‐built  Best  Prac=ce  Analy=cs   25+  KPIs   25+  best  prac1ce  reports  including   CAC,  Churn,  Bookings  velocity,  lead   to  cash  boKleneck     Ad-­‐hoc  Enabled   75+  aKributes  &  50+  Measures     Rapid  Time  to  Value   4  week  pre-­‐defined  engagement     Pre-­‐built  connec=ons   Pre-­‐built  connectors  to  SFDC  and   NetSuite   Custom  object  and  field  exposure   10  custom  analy1c  aKributes   5  custom  analy1c  measures   10
  • 11. HOW DOES IT WORK? Connector Framework Pre-built starschemas Best Practice KPIs Pre-built Reports & Dashboards 11
  • 12. MASTER LEAD-TO-CASH TO DRIVE PROFITABILITY Challenges •  Drive profitability by converting leads / trials faster •  Increase sales rep productivity •  Get faster insights to pipeline than manual reporting Results “When   we   looked   at   the   ease   with   which   various   BI   solu6ons   allow   business  users  to  construct,  maintain,   and  add  new  sources  to  a  data  model,   Birst   blew   everything   else   out   of   the   water.”                        Monique  Herman,          VP  Business  Opera1ons   •  Real time pipeline analysis – understanding usage, frequency and completed activities of trial accounts •  Reduce sales cycles •  Increase deal close rate Why Birst? •  To go live quickly with a cloud deployment •  Self-service dashboards & mobile access •  Lead-to-cash across Marketo, Salesforce & Netsuite Data Sources Future •  Customer focus culture of Birst 12
  • 13. BUILT-ON ENTERPRISE CLASS FRAMEWORK FOR CONNECTIVITY Connector Framework Customized Solution Accelerators Sales   Analy1cs   Marke1ng   Analy1cs   Recurring   Revenue   Analy1cs   Opera1onal   Analy1cs   13