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THE GERMAN TRAVEL MARKET
 THE GERMAN TRAVEL
           MARKET
May 2012




1                     © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                           reserved
TOP SPENDER GERMANY MAKES THE PACE

Strong economy drives expenditure for travel & tourism

•   GER #1 intl. source market in Europe. Followed by the UK, France,
    Russia and the Netherlands in terms of foreign trips.

•   Forecast GDP-Growth German Economic Research Institutes:
    0.9 % in 2011,
    2.0 % in 2012

•   Average unemployment rate 2012: 6,7 %

•   Available household income: + 3,3 %




2                                                              © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                    reserved
GREAT VOLUMES

Going abroad for the main vacation
trip
•   Germany is world champion of travelling: In 2011, Germans spent 61 billion Euro
    for trips abroad (German Central Bank)

•   In 2011 76% of Germans did a vacation trip for more than five days.
    (Reiseanalyse)

•   Those are 70 mill. vacation trips of more than five days – thereof 37% by air.

•   Besides there are 78 million short trips.

•   Germany is also the biggest European market for Business Travel and MICE:
    43,5 billion Euro (VDR-Geschäftsreisestudie)




3                                                                 © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                       reserved
GERMANS AND BRITS ARE GOING ABROAD


                Where do you plan to spend your main holiday in 2011? (%)

                                                                                                                   68
                                                                            63
                                                                                             58
                                                            48
                                           43
                          38
                  32
25 28
  28
               23
             22 22
                                    27            25                 27
                                                                                                         23
    19                       20                 17                                                                             20
                               16             15               13              15 12
                                                                 12              11              10 8                   74




    domestic holiday    holiday elsewhere in the EU              holiday outside the EU             no holiday/not sure


                  SOURCE: FLASH EUROBAROMETER 2011, SURVEY ON THE ATTITUDES OF EUROPEANS TOWARDS TOURISM, 2011, EU COMMISSION

4                                                                                       © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                                             reserved
MEDITERRANEAN COUNTRIES IN DEMAND

    First Germany, than                       Destination abroad - precentage
    the “Club Med”
                                         Spain                                                             12.3%
•   35 % of total vacation trips
                                           Italy                                      8.2%
    goes to the Mediterranean
                                       Turkey                                     7.4%
•   Long haul has a market share       Austria                          5.2%
    of only 7 %
                                       France                  3.0%
                                       Croatia                2.7%
                                       Greece                 2.6%
                                       Poland               2.3%
                                   Netherlands              2.1%
                                     Denmark              1.8%
                                      SOURCE: FUR FORSCHUNGSGEMEINSCHAFT URLAUB UND REISEN, REISEANALYSE 2011

5                                                                        © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                              reserved
PLANNED HOLIDAYS 2010–2012

Holiday reasons:                              Planned type of holidays 2011 – 2013
Sun & beach still ahead
                                    Sund an Beach                              40            18
•   But people want to mix beach
    holiday with other
                                     Relax holiday                        31           18

    experiences                              Nature              20            18


•   Growth of best agers: They
                                    Family holiday                   24    10

    look for                             Adventure           15           15
    wellness, culture, experience
    – and safety.                   Activity Holiday     12          11

                                     Winter holiday     4    13

                                                Fun      8       8

                                        Winter/sun      6    6                 planned             gave consideration

                                         SOURCE: FUR FORSCHUNGSGEMEINSCHAFT URLAUB UND REISEN, REISEANALYSE 2011

6                                                                                   © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                                         reserved
TRAVEL DECISION TAKEN WELL AHEAD

Early birds fly high                             Decision on holiday destination (% travellers)

•   Most holiday decisions are
    taken long ahead.                                                                      98,1           100
                                                                             90,8
•   Tour operators successfully                                    80,4
    encourage early bookings.
                                                            65,1

•   Last minute is not only price
    driven, it depends on flexibility
                                                    35,9
    at work – and of the weather.

                                          17,8




                                        12 months months months months months1 month minute
                                                9      6      3      1-2   <      Last
                                                                                       SOURCE: REISE-MONITOR 2011

7                                                                         © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                               reserved
TRAVEL AGENCIES KEEP THEIR LEADING ROLE

Where do Germans book their holiday?

•   70 % of vacations abroad are                                          Germany                    Abroad
    booked via Travel Agents and   Travel Agency                              14%                       47%
    Tour Operators (2009).
                                   Online Travel Agency                        7%                       15%

                                   Tour Operator                               6%                        8%
•   Shift to OTA instead to Tour
    Operators or Airlines:         Accommodation direct                       43%                       17%
    Customers want choice          Airline/Train direct                       11%                       12%
                                     SOURCE: FUR FORSCHUNGSGEMEINSCHAFT URLAUB UND REISEN, REISEANALYSE 2010

•   Consolidation of OTA’s:
    Unister and Holidaycheck
    ahead in tourism and
    package holiday.
    Expedia, Opodo and Meta
    Searchers are strong with
    flights, HRS and Booking.com
8                                                                       © 2012 Verlag Dieter Niedecken GmbH, all rights
    with Hotels.                                                                                             reserved
TRAVEL AGENTS KEEP LEADING POSITION

Research online,                      Booking channels: online versus travel agency
purchase offline

                                        9%          9%        research online/
•   Great portion of customers                                purchase online
    research on the internet, book     15%          21%
                                                              resaerch through travel
    at a travel agency                                        agency/purchase online
                                       26%
                                                    29%       research online/
•   Same distribution, price                                  purchase through travel agency
    comparison and booking                                    research through travel
    systems used offline and           50%
                                                              agency/purchase through travel
                                                    41%       agency
    online (i.e. Traveltainment)

•   German travel agents are
                                     2005/2006   2009/2010
    sales agents by special law:
                                                             SOURCE: ROPO STUDY TUI/GOOGLE 2006/2010
    no price difference between
    websites of tour operators
    and travel agents
9                                                             © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                   reserved
TRAVEL AGENTS KEEP THEIR SHARE

Less Travel Agents,                            Number of Travel Agencies in Germany
stable Turnover               16,000                                                                                   29.0
                                       14,235     13,753
                              14,000
•    Big Chains and Co-                                     11,986                        27.0
     ops like Rewe, TUI,
                                               13,684                11,046
                              12,000                    12,639                10,370
     LCC, RTK, TSS, Sch
                              10,000
                                                                 11,404                   25.0

     metterling                                                          10,717    10,240
                               8,000    22.0                                                           22.4            23.0
                                                                        21.4 21.8
•    Less travel agencies      6,000                20.5 20.7 20.8                              20.4                   21.0
     go out of the market.
                               4,000
                                                19.8                                                                   19.0
•    Germany has much          2,000
                                                                                        19.0
     more travel agents
                                  0                                                                                    17.0
     than other
     Countries, i.e. nearly
     twice as many as in                  Number of travel agencies               revenue (bill. Euro)
                                                        SOURCE: FAKTEN UND ZAHLEN ZUM DEUTSCHEN REISEMARKT 2011, DRV
     the UK
10                                                                             © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                                    reserved
HEADING FOR RECORD IN 2012

German Tour                                German Tour Operator Market
Operators optimistic        45                                                                       42.4         24
                                                                  39.3 39.3               40.4
                            40                        36.9 37.6
•    2011 was a record           34.6          34.8                                                     23.3 23
                            35                                                    38.5
     year for the German                                                                                          22
                            30           32.8                            21.4
     travel industry
                            25                                                                  21.3              21

•    GfK-Research: 8 %      20                                                    20.8                            20
     more turnover                                                20.3
                            15   18.9
     booked for the                                   19.4 19.6                                                   19
                            10
     current tourism year
                            5
                                               18.6                                                               18
     (April 2012).
                            0
                                        17.8                                                                      17
•    New record revenue
     expected in 2012
                             Number of customers (million)         Total market revenue (bill. Euro)

                                                           SOURCE: FVW DOSSIER „GERMAN TOUR OPERATORS 2011“

11                                                                     © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                            reserved
LEADING TRIO, BUT GROWING COMPETITORS

      TOP TEN Tour Operators in Germany                        Market share of total market
                                                                   revenue 2010/2011
4,2


       3,1 3,0                                                                            TUI
                                                                                      Deutschland
                                                                                         18%
                                                             others
                                                              37%
                 1,5 1,3
                            1,0                                                                Rewe Group
                                  0,6                                                             13%
                                        0,3 0,3 0,2

                                                                                            Thomas
                                                                                             Cook
                                                                                             13%
                                                                                   FTI
                                                      Schauinsland                 6%
                                                           3%
                                                                      Alltours
                                                      Aida Cruises      6%
     revenue (bill. Euro)                                 4%
                                                                 SOURCE: FVW DOSSIER „GERMAN TOUR OPERATORS 2011

12                                                                          © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                                 reserved
EXPORT ECONOMIE DRIVES BUSINESS TRAVEL

Stable Market                        9.3         Business trips abroad 2010 (Mill.)
                                           8.2
•    Germany biggest source
     market in Europe also for
     business travel

•    German Associations like
     VDR (Travel Managers)
     expect slight increase for                  3.5
                                                       3.1 2.9
     2012                                                      2.6 2.6
                                                                                2.0 1.8
•    MICE Business picks up from
                                                                                        1.6
     low levels 2009/10, but
     companies still look at value
     for money




                                                             SOURCE: GERMAN CONVENTION BUREAU/EITW/DZT 2011

13                                                                     © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                            reserved
FVW MEDIENGRUPPE: THE MARKET LEADER

The no 1 Media Group for Travel & Tourism in Germany

FVW Mediengruppe, Germany's leading Travel Industry Media Group
with more than forty years of expertise in tourism, provides widely known and
recognized publications, mainly B2B.




14                                                               © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                      reserved
FVW MEDIENGRUPPE: ONLINE UP TO DATE

Leading websites for decision makers and sales staff

Our websites for tourism and business travel: daily news and interaction.




15                                                               © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                      reserved
FVW: KNOWLEDGE FOR PROFESSIONALS

E-Learnings:
A practical way for agents to learn about products and destinations

FVW Mediengruppe has created successful e-learning programs (i.e. Fit for
Cruises, USA, Spain, Egypt, Rewe Touristik, Iberostar). fvw Akademie 2012 launched.




16                                                             © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                    reserved
FVW MEDIENGRUPPE: HIGH-LEVEL EVENTS

fvw Kongress & TravelExpo: The meeting point of decision makers

The industry’s leading high-profile event in Cologne on 25./26. September 2012.
About 3000 visitors for the Congress and the Travel Expo last year.




17                                                              © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                                                     reserved
FVW MEDIENGRUPPE




              Thank you!




                     k.hildebrandt@fvw-mediengruppe.de

18                                © 2012 Verlag Dieter Niedecken GmbH, all rights
                                                                       reserved

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FVW Mediengruppe

  • 1. THE GERMAN TRAVEL MARKET THE GERMAN TRAVEL MARKET May 2012 1 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 2. TOP SPENDER GERMANY MAKES THE PACE Strong economy drives expenditure for travel & tourism • GER #1 intl. source market in Europe. Followed by the UK, France, Russia and the Netherlands in terms of foreign trips. • Forecast GDP-Growth German Economic Research Institutes: 0.9 % in 2011, 2.0 % in 2012 • Average unemployment rate 2012: 6,7 % • Available household income: + 3,3 % 2 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 3. GREAT VOLUMES Going abroad for the main vacation trip • Germany is world champion of travelling: In 2011, Germans spent 61 billion Euro for trips abroad (German Central Bank) • In 2011 76% of Germans did a vacation trip for more than five days. (Reiseanalyse) • Those are 70 mill. vacation trips of more than five days – thereof 37% by air. • Besides there are 78 million short trips. • Germany is also the biggest European market for Business Travel and MICE: 43,5 billion Euro (VDR-Geschäftsreisestudie) 3 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 4. GERMANS AND BRITS ARE GOING ABROAD Where do you plan to spend your main holiday in 2011? (%) 68 63 58 48 43 38 32 25 28 28 23 22 22 27 25 27 23 19 20 17 20 16 15 13 15 12 12 11 10 8 74 domestic holiday holiday elsewhere in the EU holiday outside the EU no holiday/not sure SOURCE: FLASH EUROBAROMETER 2011, SURVEY ON THE ATTITUDES OF EUROPEANS TOWARDS TOURISM, 2011, EU COMMISSION 4 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 5. MEDITERRANEAN COUNTRIES IN DEMAND First Germany, than Destination abroad - precentage the “Club Med” Spain 12.3% • 35 % of total vacation trips Italy 8.2% goes to the Mediterranean Turkey 7.4% • Long haul has a market share Austria 5.2% of only 7 % France 3.0% Croatia 2.7% Greece 2.6% Poland 2.3% Netherlands 2.1% Denmark 1.8% SOURCE: FUR FORSCHUNGSGEMEINSCHAFT URLAUB UND REISEN, REISEANALYSE 2011 5 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 6. PLANNED HOLIDAYS 2010–2012 Holiday reasons: Planned type of holidays 2011 – 2013 Sun & beach still ahead Sund an Beach 40 18 • But people want to mix beach holiday with other Relax holiday 31 18 experiences Nature 20 18 • Growth of best agers: They Family holiday 24 10 look for Adventure 15 15 wellness, culture, experience – and safety. Activity Holiday 12 11 Winter holiday 4 13 Fun 8 8 Winter/sun 6 6 planned gave consideration SOURCE: FUR FORSCHUNGSGEMEINSCHAFT URLAUB UND REISEN, REISEANALYSE 2011 6 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 7. TRAVEL DECISION TAKEN WELL AHEAD Early birds fly high Decision on holiday destination (% travellers) • Most holiday decisions are taken long ahead. 98,1 100 90,8 • Tour operators successfully 80,4 encourage early bookings. 65,1 • Last minute is not only price driven, it depends on flexibility 35,9 at work – and of the weather. 17,8 12 months months months months months1 month minute 9 6 3 1-2 < Last SOURCE: REISE-MONITOR 2011 7 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 8. TRAVEL AGENCIES KEEP THEIR LEADING ROLE Where do Germans book their holiday? • 70 % of vacations abroad are Germany Abroad booked via Travel Agents and Travel Agency 14% 47% Tour Operators (2009). Online Travel Agency 7% 15% Tour Operator 6% 8% • Shift to OTA instead to Tour Operators or Airlines: Accommodation direct 43% 17% Customers want choice Airline/Train direct 11% 12% SOURCE: FUR FORSCHUNGSGEMEINSCHAFT URLAUB UND REISEN, REISEANALYSE 2010 • Consolidation of OTA’s: Unister and Holidaycheck ahead in tourism and package holiday. Expedia, Opodo and Meta Searchers are strong with flights, HRS and Booking.com 8 © 2012 Verlag Dieter Niedecken GmbH, all rights with Hotels. reserved
  • 9. TRAVEL AGENTS KEEP LEADING POSITION Research online, Booking channels: online versus travel agency purchase offline 9% 9% research online/ • Great portion of customers purchase online research on the internet, book 15% 21% resaerch through travel at a travel agency agency/purchase online 26% 29% research online/ • Same distribution, price purchase through travel agency comparison and booking research through travel systems used offline and 50% agency/purchase through travel 41% agency online (i.e. Traveltainment) • German travel agents are 2005/2006 2009/2010 sales agents by special law: SOURCE: ROPO STUDY TUI/GOOGLE 2006/2010 no price difference between websites of tour operators and travel agents 9 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 10. TRAVEL AGENTS KEEP THEIR SHARE Less Travel Agents, Number of Travel Agencies in Germany stable Turnover 16,000 29.0 14,235 13,753 14,000 • Big Chains and Co- 11,986 27.0 ops like Rewe, TUI, 13,684 11,046 12,000 12,639 10,370 LCC, RTK, TSS, Sch 10,000 11,404 25.0 metterling 10,717 10,240 8,000 22.0 22.4 23.0 21.4 21.8 • Less travel agencies 6,000 20.5 20.7 20.8 20.4 21.0 go out of the market. 4,000 19.8 19.0 • Germany has much 2,000 19.0 more travel agents 0 17.0 than other Countries, i.e. nearly twice as many as in Number of travel agencies revenue (bill. Euro) SOURCE: FAKTEN UND ZAHLEN ZUM DEUTSCHEN REISEMARKT 2011, DRV the UK 10 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 11. HEADING FOR RECORD IN 2012 German Tour German Tour Operator Market Operators optimistic 45 42.4 24 39.3 39.3 40.4 40 36.9 37.6 • 2011 was a record 34.6 34.8 23.3 23 35 38.5 year for the German 22 30 32.8 21.4 travel industry 25 21.3 21 • GfK-Research: 8 % 20 20.8 20 more turnover 20.3 15 18.9 booked for the 19.4 19.6 19 10 current tourism year 5 18.6 18 (April 2012). 0 17.8 17 • New record revenue expected in 2012 Number of customers (million) Total market revenue (bill. Euro) SOURCE: FVW DOSSIER „GERMAN TOUR OPERATORS 2011“ 11 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 12. LEADING TRIO, BUT GROWING COMPETITORS TOP TEN Tour Operators in Germany Market share of total market revenue 2010/2011 4,2 3,1 3,0 TUI Deutschland 18% others 37% 1,5 1,3 1,0 Rewe Group 0,6 13% 0,3 0,3 0,2 Thomas Cook 13% FTI Schauinsland 6% 3% Alltours Aida Cruises 6% revenue (bill. Euro) 4% SOURCE: FVW DOSSIER „GERMAN TOUR OPERATORS 2011 12 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 13. EXPORT ECONOMIE DRIVES BUSINESS TRAVEL Stable Market 9.3 Business trips abroad 2010 (Mill.) 8.2 • Germany biggest source market in Europe also for business travel • German Associations like VDR (Travel Managers) expect slight increase for 3.5 3.1 2.9 2012 2.6 2.6 2.0 1.8 • MICE Business picks up from 1.6 low levels 2009/10, but companies still look at value for money SOURCE: GERMAN CONVENTION BUREAU/EITW/DZT 2011 13 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 14. FVW MEDIENGRUPPE: THE MARKET LEADER The no 1 Media Group for Travel & Tourism in Germany FVW Mediengruppe, Germany's leading Travel Industry Media Group with more than forty years of expertise in tourism, provides widely known and recognized publications, mainly B2B. 14 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 15. FVW MEDIENGRUPPE: ONLINE UP TO DATE Leading websites for decision makers and sales staff Our websites for tourism and business travel: daily news and interaction. 15 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 16. FVW: KNOWLEDGE FOR PROFESSIONALS E-Learnings: A practical way for agents to learn about products and destinations FVW Mediengruppe has created successful e-learning programs (i.e. Fit for Cruises, USA, Spain, Egypt, Rewe Touristik, Iberostar). fvw Akademie 2012 launched. 16 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 17. FVW MEDIENGRUPPE: HIGH-LEVEL EVENTS fvw Kongress & TravelExpo: The meeting point of decision makers The industry’s leading high-profile event in Cologne on 25./26. September 2012. About 3000 visitors for the Congress and the Travel Expo last year. 17 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved
  • 18. FVW MEDIENGRUPPE Thank you! k.hildebrandt@fvw-mediengruppe.de 18 © 2012 Verlag Dieter Niedecken GmbH, all rights reserved