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Survival: how to do your existing job
and more …with fewer people
Georgina Dimmock &
Gillian Siddall
24th
April, 2014
Staff Supporting Enquiries
Academic Liaison Team 2011 and 2012
CfAP study skills
department move
into LLS – 5 tutors
FTE
Three main areas of activity
Survival: how to do your existing job and more…with fewer people - Georgina Dimmock & Gillian Siddall
Survival: how to do your existing job and more…with fewer people - Georgina Dimmock & Gillian Siddall
Survival: how to do your existing job and more…with fewer people - Georgina Dimmock & Gillian Siddall
Skills
Hub
Skills
Hub
The day job
The theory…
• To cope with the volume we needed to do
things differently
• Work smarter not harder
• Let technology take the strain
Governing principles
• Transitional
• Transforming
• Stretching
• Experimental
• Visual
• Open
• Connected
Pool of 70 OERs
OERs selected
and bundled for
subject
modules on the
VLE to address
identifiable
skills needs
122 countries reached
68,000 views, 9,700 per month
6,504 video plays
70 OERs overall
50 videos and interactive tutorials created in-house
since January 2013
22 videos viewed more than 100 times each
£422 total cost
Quick stats: Sept 2013 – March 2014
Spring 2008
Teaching Futures
2011
Not Teaching
Futures
Autumn 2011
Restructure
April 2012
Google sites
platform. First
presentation of the
Skills Hub concept
May 2012
WordPress
platform
Autumn 2012
Early platform
Design. George
goes full time.
Dec 2012
Rapid
Development
Team – Three Days.
Academic Librarians.
Sandpit.
April 2013
Rapid
Development
Team – Skills Tutors.
Sandpit.
April 2013
Presented to
University Distance
Learning Group.
Dean present.
Interim launch.
April 2013
Marlies – Technical
Admin support,
3 hours per week.
Student input to
Interface design.
Apr - Sept 2013
Librarians and skills
tutors finish content.
Content uploaded.
June 2013
Demo to University
Student
Experience Committee
and all Deans and
Directors
July 2013
Demo to University
Executive Team
and VC
Summer 2013
Metadata, categories,
tags, transcripts.
9 Sept 2013
Skills Hub
launched
Sept 2013
Cost at
point of launch
October 2013
Timely tweets and
messages via social
Networking to
coincide with the
student calendar.
c. 20,000 views from
c. 80 countries
Nov 2013
Funding bids
submitted to the
VC’s
Innovation Fund
and the Learning
and Teaching
Innovation Fund
Feb – Mar 2014
15 students rating
and reviewing
content via the Skills
Innovation blog.
c. 68,000 view from
c. 122 countries
Jan 2014
Skills Hub: Review,
Redesign, Rebuild
and Skills Hub for
Schools projects
launched
Rapid development days
Rapid development days
Rapid development days
Rapid development days
Rapid development days
Transitional period…?
• Still working on two fronts
- blended and traditional
• Long term impact on
academic librarians’
workload not yet known
• Impact on frontline help
points?
• Skills Hub usage needs to be
included in any future LLS
service stats
Most viewed resources
Rank Title Views
1 Harvard Referencing – Full Guide 13395
2 Harvard Referencing – Quick Guide 9116
3 Critical Thinking – Interactive Guide 967
4 MLA Referencing - Guide 914
5 Harvard Referencing – Interactive Tutorial 847
6 Academic Writing Style – Video 757
7 Using the Library Catalogue - Video 708
8 Introducing NELSON (Northampton Electronic Library Search ONline) – Video 690
9 Literature Reviews – Video 684
10 Structuring your Essay – Video 683
11 Critical Thinking – Guide 588
12 Dissertation Timeline – Video 540
13 APA Referencing Guide 530
14 Running Notes Referencing Guide 484
15 Gibbs’ Cycle of Reflection – Video 467
16 Reflective Writing – Video 448
17 Academic Librarians - Blog Post 445
18 Introduction to Clear Writing in Academic Style – Guide 426
19 Virtual Library Tour - Video 396
20 How do I Structure a Report – Video 390
21 How to submit to Turnitin and access a Similarity Report – Video 352
22 Centre for Achievement and Performance (CfAP) - Blog Post 351
23 What is a journal? - Video 346
24 Writing up your Dissertation – Video 338
25 Dissertation Checklist – Video 329
Most shared resources
 Rank Title Social Media Shares
1 Reflective Writing – Guide 21
2 Harvard Referencing – Full Guide (1) 21
3 Harvard Referencing – Quick Guide (2) 19
4 Reflective Writing – Video (16) 14
5
Introducing NELSON (Northampton Electronic Library Search ONline) – Video
(8)
14
6 Reading Skills – Video 11
7 About the Skills Hub - Video 11
8 Dissertation Timeline – Video (12) 10
9 Booking Group Study Rooms and Equipment - Video 9
10 How To Find A Book On the Shelf - Video 9
11 Using the Library Catalogue – Video (7) 9
12 Which Test – Video 8
13 Your University Login – Blog Post 7
14 What is a journal? – Video (23) 7
15 Critical Thinking – Guide (11) 7
16 Getting Started - Blog Post 7
17 Evaluating Information - Video 6
18 Data Analysis – Excel to SPSS – Video 6
19 Plagiarism: How to avoid it – Video 6
20 Chi-squared Test – Video 6
21 Mind Mapping and Visual Thinking – Video 6
22 Academic Writing Style – Video (4) 6
23 Johns’ Model of Reflection – Video 5
24 Finding an e-Book - Video 5
25 Harvard Referencing – Interactive Tutorial (5) 5
Tweets and usage
• 22/10/13
• Unsure how to submit your assignment using
Turnitin? Take a look at the video on the Skills Hub
at http://tinyurl.com/k5my46a
Tweets and usage
• 4/11/13
• Need help planning your dissertation? Take a look
at our 3 minute Dissertation Timeline video on the
Skills Hub at http://tinyurl.com/nrczr9g
Further research
http://skillsinnovation.wordpress.com
How to do your existing job and more
…with fewer people
Freedom to fail Time to play
Team spiritGood is good enough
Direction
Project Management
Questions?
Thank you
for listening
Image sources
• Ekidreki (2014) Blue Sky. Flickr [online] Available from: https://www.flickr.com/photos/ekidreki/9570673625/ [Accessed 1 April 2014]
• G S Architecture (2014) University of Northampton Senate Building. G S Architecture [online] Available from: http://www.gssarchitecture.com/?
page_id=5579 [Accessed 1 April 2014]
• Graphics Fuel (2014) 20 Popular Social Media Icons. Graphics Fuel [online] http://www.graphicsfuel.com/2013/03/popular-social-media-icons-psd-png/
[Accessed 1 April 2014]
• Open Clips (2014) Sprint Racing Bicyle. Pixabay [online] http://pixabay.com/en/sprint-racing-bicycle-sprinting-155240/[Accessed 1 April 2014]
• Picasso (2014) Factory in Horta de Ebbo. Flickr [online] Available from: http://www.flickr.com/photos/uhuru1701/2249290310/ [Accessed 1 April 2014]
• Wikiepdia (2014) Compas. Wikipedia [online] Available from: http://en.wikipedia.org/wiki/File:CompassUseMapMarked.jpg [Accessed 1 April 2014]
• Wikiepdia (2014) Sandpit. Wikipedia [online] Available from: http://en.wikipedia.org/wiki/Sandpit [Accessed 1 April 2014]
• Wikiepdia (2014) Weighing Scales. Wikipedia [online] Available from: http://en.wikipedia.org/wiki/Weighing_scale [Accessed 1 April 2014]
• Wikiepdia (2014) WordPress Logo. Wikipedia [online] Available from: http://commons.wikimedia.org/wiki/File:Wordpress_logo.png [Accessed 1 April
2014]
• Wikilmages (2014) Rocket Launch Smoke Rocket Take Off Side View Nasa. Pixabay [online] http://pixabay.com/en/rocket-launch-smoke-rocket-take-
off-67723/ [Accessed 1 April 2014]

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Survival: how to do your existing job and more…with fewer people - Georgina Dimmock & Gillian Siddall

  • 1. Survival: how to do your existing job and more …with fewer people Georgina Dimmock & Gillian Siddall 24th April, 2014
  • 3. Academic Liaison Team 2011 and 2012 CfAP study skills department move into LLS – 5 tutors FTE
  • 4. Three main areas of activity
  • 9. The theory… • To cope with the volume we needed to do things differently • Work smarter not harder • Let technology take the strain
  • 10. Governing principles • Transitional • Transforming • Stretching • Experimental • Visual • Open • Connected
  • 11. Pool of 70 OERs OERs selected and bundled for subject modules on the VLE to address identifiable skills needs
  • 12. 122 countries reached 68,000 views, 9,700 per month 6,504 video plays 70 OERs overall 50 videos and interactive tutorials created in-house since January 2013 22 videos viewed more than 100 times each £422 total cost Quick stats: Sept 2013 – March 2014
  • 13. Spring 2008 Teaching Futures 2011 Not Teaching Futures Autumn 2011 Restructure April 2012 Google sites platform. First presentation of the Skills Hub concept May 2012 WordPress platform
  • 14. Autumn 2012 Early platform Design. George goes full time. Dec 2012 Rapid Development Team – Three Days. Academic Librarians. Sandpit. April 2013 Rapid Development Team – Skills Tutors. Sandpit. April 2013 Presented to University Distance Learning Group. Dean present. Interim launch. April 2013 Marlies – Technical Admin support, 3 hours per week. Student input to Interface design.
  • 15. Apr - Sept 2013 Librarians and skills tutors finish content. Content uploaded. June 2013 Demo to University Student Experience Committee and all Deans and Directors July 2013 Demo to University Executive Team and VC Summer 2013 Metadata, categories, tags, transcripts. 9 Sept 2013 Skills Hub launched
  • 16. Sept 2013 Cost at point of launch October 2013 Timely tweets and messages via social Networking to coincide with the student calendar. c. 20,000 views from c. 80 countries Nov 2013 Funding bids submitted to the VC’s Innovation Fund and the Learning and Teaching Innovation Fund Feb – Mar 2014 15 students rating and reviewing content via the Skills Innovation blog. c. 68,000 view from c. 122 countries Jan 2014 Skills Hub: Review, Redesign, Rebuild and Skills Hub for Schools projects launched
  • 22. Transitional period…? • Still working on two fronts - blended and traditional • Long term impact on academic librarians’ workload not yet known • Impact on frontline help points? • Skills Hub usage needs to be included in any future LLS service stats
  • 23. Most viewed resources Rank Title Views 1 Harvard Referencing – Full Guide 13395 2 Harvard Referencing – Quick Guide 9116 3 Critical Thinking – Interactive Guide 967 4 MLA Referencing - Guide 914 5 Harvard Referencing – Interactive Tutorial 847 6 Academic Writing Style – Video 757 7 Using the Library Catalogue - Video 708 8 Introducing NELSON (Northampton Electronic Library Search ONline) – Video 690 9 Literature Reviews – Video 684 10 Structuring your Essay – Video 683 11 Critical Thinking – Guide 588 12 Dissertation Timeline – Video 540 13 APA Referencing Guide 530 14 Running Notes Referencing Guide 484 15 Gibbs’ Cycle of Reflection – Video 467 16 Reflective Writing – Video 448 17 Academic Librarians - Blog Post 445 18 Introduction to Clear Writing in Academic Style – Guide 426 19 Virtual Library Tour - Video 396 20 How do I Structure a Report – Video 390 21 How to submit to Turnitin and access a Similarity Report – Video 352 22 Centre for Achievement and Performance (CfAP) - Blog Post 351 23 What is a journal? - Video 346 24 Writing up your Dissertation – Video 338 25 Dissertation Checklist – Video 329
  • 24. Most shared resources  Rank Title Social Media Shares 1 Reflective Writing – Guide 21 2 Harvard Referencing – Full Guide (1) 21 3 Harvard Referencing – Quick Guide (2) 19 4 Reflective Writing – Video (16) 14 5 Introducing NELSON (Northampton Electronic Library Search ONline) – Video (8) 14 6 Reading Skills – Video 11 7 About the Skills Hub - Video 11 8 Dissertation Timeline – Video (12) 10 9 Booking Group Study Rooms and Equipment - Video 9 10 How To Find A Book On the Shelf - Video 9 11 Using the Library Catalogue – Video (7) 9 12 Which Test – Video 8 13 Your University Login – Blog Post 7 14 What is a journal? – Video (23) 7 15 Critical Thinking – Guide (11) 7 16 Getting Started - Blog Post 7 17 Evaluating Information - Video 6 18 Data Analysis – Excel to SPSS – Video 6 19 Plagiarism: How to avoid it – Video 6 20 Chi-squared Test – Video 6 21 Mind Mapping and Visual Thinking – Video 6 22 Academic Writing Style – Video (4) 6 23 Johns’ Model of Reflection – Video 5 24 Finding an e-Book - Video 5 25 Harvard Referencing – Interactive Tutorial (5) 5
  • 25. Tweets and usage • 22/10/13 • Unsure how to submit your assignment using Turnitin? Take a look at the video on the Skills Hub at http://tinyurl.com/k5my46a
  • 26. Tweets and usage • 4/11/13 • Need help planning your dissertation? Take a look at our 3 minute Dissertation Timeline video on the Skills Hub at http://tinyurl.com/nrczr9g
  • 28. How to do your existing job and more …with fewer people Freedom to fail Time to play Team spiritGood is good enough Direction Project Management
  • 30. Image sources • Ekidreki (2014) Blue Sky. Flickr [online] Available from: https://www.flickr.com/photos/ekidreki/9570673625/ [Accessed 1 April 2014] • G S Architecture (2014) University of Northampton Senate Building. G S Architecture [online] Available from: http://www.gssarchitecture.com/? page_id=5579 [Accessed 1 April 2014] • Graphics Fuel (2014) 20 Popular Social Media Icons. Graphics Fuel [online] http://www.graphicsfuel.com/2013/03/popular-social-media-icons-psd-png/ [Accessed 1 April 2014] • Open Clips (2014) Sprint Racing Bicyle. Pixabay [online] http://pixabay.com/en/sprint-racing-bicycle-sprinting-155240/[Accessed 1 April 2014] • Picasso (2014) Factory in Horta de Ebbo. Flickr [online] Available from: http://www.flickr.com/photos/uhuru1701/2249290310/ [Accessed 1 April 2014] • Wikiepdia (2014) Compas. Wikipedia [online] Available from: http://en.wikipedia.org/wiki/File:CompassUseMapMarked.jpg [Accessed 1 April 2014] • Wikiepdia (2014) Sandpit. Wikipedia [online] Available from: http://en.wikipedia.org/wiki/Sandpit [Accessed 1 April 2014] • Wikiepdia (2014) Weighing Scales. Wikipedia [online] Available from: http://en.wikipedia.org/wiki/Weighing_scale [Accessed 1 April 2014] • Wikiepdia (2014) WordPress Logo. Wikipedia [online] Available from: http://commons.wikimedia.org/wiki/File:Wordpress_logo.png [Accessed 1 April 2014] • Wikilmages (2014) Rocket Launch Smoke Rocket Take Off Side View Nasa. Pixabay [online] http://pixabay.com/en/rocket-launch-smoke-rocket-take- off-67723/ [Accessed 1 April 2014]