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Retail Intelligence I September 2013
www.joneslanglasalle.co.in

India’s Retail Luxury QuotientExploring the Luxury Clusters of India
India’s Strong
Consumption Story

Looking through the changing consumption
basket of Indian consumers
3

INDIA‘S RETAIL LUXURY QUOTIENT

India’s strong consumption story relies on its demographic structure, which, at this
point in time, is highly favourable compared to most other emerging nations. As per
the UN population statistics, this favourable demographic dividend will last for another
25–30 years. Before that, most other emerging nations would have already begun to
witness a slowdown in the growth of young (working-age) population.
The ensuing benefits with regard to the rising income and household spending would
provide a significant boost to the consumption-driven growth story of India. A glimpse
of the changing pattern of India’s consumption is already visible in the breakdown
of private final consumption spending data provided by the government. There is
a marked increase in spending on lifestyle products and services such as hotels,
mobiles, transportation and other miscellaneous goods. As against that, spending on
essentials has only remained stable.
International retailers are well aware of these benefits that the Indian economy offers.
Barring few legislative challenges that could be tackled through the policy reforms and
opening up of the retail sector, retailers have often expressed their intention to enter
and invest in India’s attractive retail sector. This is very well reflected in AT Kearney’s
Global Retail Development Index 2012, where India ranks as the fifth most attractive
retail market for international retailers.

Growth of Young Population
Higher growth of young population to last longer in India
(Growth in working population aged 15-59 %)
20
15
10
5
0
-5
0
-1

5 0 5 0 5 0 5 0 5 0 5 0 5 0 5 0 5 0 5
-5 -6 -6 -7 -7 -8 -8 -9 -9 -0 -0 -1 -1 -2 -2 -3 -3 -4 -4
50 955 960 965 970 975 980 985 990 995 000 005 010 015 020 025 030 035 040
19 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2

Brazil

China

India

Russia

All figures in (%)

India’s Spending on Essentials (Proportion of
Private Consumption Spending)
Essential spending as a proportion of Private Consumption Spending
45

10

40

9
8

35

7

30

6

25

5

20

4

15

3
2
1

2000

Healthcare

2002

Education

2004

2006

Clothes & footwear

2008

10

2010

Food (rhs)

2012

All figures in(%)

India’s Spending on Lifestyle (Proportion of
Private Consumption Spending)
Lifestyle spending as a proportion of Private Consumption Spending

Source: UN Population Statistics, India NSSO data, Jones Lang LaSalle Research
4

INDIA‘S RETAIL LUXURY QUOTIENT

Introduction
to India’s
Retail Sector
India’s Services Sector Breakdown (% of GDP)

The retail sector is a significant contributor to India’s economic activity. Though a
direct measurement of the retail sector is difficult to derive through government
statistics, the trade, hotels and restaurant sectors come close to giving us an
estimate of its contribution. That component, in which retail (both organised and
unorganised) is the dominant activity, accounts for around 18% of India’s GDP.
Within the services sector of India, this component is the largest contributor
to the economy. Many institutions, however, may not agree with this possibly
understated measurement of the retail sector, as it may not accurately account
for the unorganised sector. For instance, as per the estimates of the Associated
Chamber of Commerce and Industry (ASSOCHAM) presented in one of its retail
reports of 2012, the contribution of both organised and unorganised retail stood
at 22% of GDP. This would mean that Indian retail sector size should measure
closer to INR 19.2 trillion in 2012. Leading research institutions such as AT
Kearney and ASSOCHAM estimate this sector to grow at around 15% y-o-y over
the next three–five years as against a 12%–13% nominal growth of India’s GDP
estimated by the International Monetary Fund (IMF). Going by that logic, the retail
sector should reach a size of INR 34 trillion by 2016. This is a significant growth.
The sector is also an important contributor towards the socioeconomic well-being
of the economy as it employs close to 9.4% of India’s labour force, as per the
association.

18
20

16

18

14

% of India GDP

16
14
12

8.2
7.1

10
8
6

While both formats compete in almost all categories, the unorganised sector is
largely concentrated around the food and grocery portion, while the organised
sector has harped on apparels, accessories and lifestyle goods more than on
groceries.

All figures in (%)

Transport, Storage
& Communication

Construction

0

Community, Social
& Personal Services

Trade, hotels &
restaurant

2

In its current form, the retail sector in India is mostly unorganised in its structure,
with the organised retail contributing a small 7% to the total sector as of FY2012.
However, this industry is witnessing a fast transition and it is estimated that the
organised sector will record a growth rate of close to 24% CAGR to increase its
share to 10.2% of the total sector by 2016–2017, as per ASSOCHAM. As of 2016,
the organised retail sector would therefore touch the size of INR 3.5 trillion.

Finance, Insurance,
Real Estate &
Business Services

4

Industry Estimates Overall Retail Sector to Touch
INR 34 Trillion by 2016
24

Estimated Growth of Organised Retail

40
35

INR trillion

3

2

1.2

23

30
25

34.0
29.5

23

25.7

16.9
22.3

20

22

19.4

15

22

10
1
2011

0

2012F

2013F

2014F

2015F

2016F

5
0

2011

2012F

2013

2014F

Retail Sector

2015F

Share in GDP

Source: CSO, ASSOCHAM, AT Kearney, Jones Lang LaSalle Research

2016F

21

Retail / GDP share (%)

Retail sector (in INR trillions)

3.5
4

24
INDIA‘S RETAIL LUXURY QUOTIENT

5

Break-up of Organised and Unorganised Retail
7%
6
8

1
5

24

2

1

4

Food and Grocery

3 1

Apparel
Consumer Durables, Mobile & IT

4
93%

10

Home Décor and Furnishing

6

Beauty, Personal and Healthcare

4

Pharmacy

12

20

70

Jewellery, Watches and Eye Care
Footwear

35

Books and Music
All figures in (%)

Organised retail (2011-12)

Unorganised retail (2011-12)

Source: India NSSO data,
Jones Lang LaSalle Research

Value of Grade A Organised Retail Stock in India
The presence of unorganised retail is spread across all parts of the
country, although organised retail has started to flourish since the early
part of last decade. Within that, most of the investible grade stock of
Grade A category of retail spaces revolves around the larger metros.
Delhi NCR and Mumbai NCR, thus, have been leading in terms of the
cities having the highest concentration of Grade A retail malls, followed
by other top Tier I and Tier II cities.

Source: Jones Lang LaSalle Research
6

INDIA‘S RETAIL LUXURY QUOTIENT

Indian Retail Sector –
SWOT Analysis
Strengths

Weaknesses

•	 Significant contributor to the Indian economy and thus
important for policymakers
•	 Critical sector in terms of its socioeconomic benefits
•	 Creates livelihood for a large segment of population, both
officially and unofficially
•	 India’s rising urbanisation—urban inhabitants value convenience
shopping
•	 Disposable income in India is on the rise; helps enhance
consumerism (spend now, save later)
•	 Witnessed high growth rates in the past, while growth outlook is
also bright
•	 Agriculture sector in India is huge, offering abundance of raw
materials
•	 Information technology, which enables cost reduction for retail, is
strong in India

•	 Highly unorganised sector and thus inefficient; causes drain
on national resources (pilferage of food grains, etc)
•	 Poor infrastructure limits growth and profitability
•	 Regulatory hurdles are high, especially in obtaining mandatory
multiple retail licenses
•	 Management of supply chain is skewed in favour of few large
wholesalers/retailers
•	 Within the organised sector, talented professionals are
difficult to find
•	 Real estate cost, particularly in larger cities, acts as a deterrent
•	 As yet, the retail sector does not have an industry status,
which limits its ability to raise financing
•	 Multiplicity of taxes & taxing bodies coupled with a MRP
(Maximum Retail Price) regime reduces margins

Opportunities
•	 Increasing awareness of consumers about quality products
and services
•	 Indian retail sector is huge and is therefore seen as an
attractive market by multinational retailers
•	 High level of consumerism encourages product innovation
and improved services
•	 While leading urban centres in India is rightly served, smaller
towns and rural areas are almost untapped
•	 With a median age of around 26 years, India’s demographic
dividend story will remain intact for many more years
•	 Government’s effort towards increasing banking penetration
and financial inclusion will further encourage spending

Threats
•	 Vast unorganised market puts severe downward pressure
on industry margins
•	 Ongoing economic slowdown has affected the spending
power of consumers to a great extent
•	 Any move towards modernising the industry is met with
opposition from wholesale-retail associations
•	 Political deadlock between the proreformist parties and the
left-wing conservative parties could delay necessary reforms
in this sector
•	 Reversal of announced policy measures and retrospective
clauses in litigation and taxation disputes affect investor
sentiments
INDIA‘S RETAIL LUXURY QUOTIENT

India Retail:
Demand
Supply
Dynamics
The Indian retail sector has witnessed unprecedented growth over the last decade, driven by robust economic growth, rapid urbanisation and changing lifestyles and aspirations
of the Indian consumer. From less than 1 million sq ft of mall space in 2001, the Indian organised retail sector has increased manifold. However, the ups and downs of the Indian
economy had always taken its toll with changes in absorption and vacancy over the years.

00

('0

sq

(Vacancy Rate)
30

)

m

Forecast

0
50

1

25

50

20

00

15

75

0

10

0
50

5

12

10

0
25
0

2009

2010

2011

Completions

2012

2013

Net Absorption

2014

2015

0

After displaying stellar growth, the retail scenario in
India took a beating during the years after the global
financial crisis (GFC). It bounced back in 2011 with
the completion of malls that were in the pipeline
and dropped again with a decrease in supply and net
absorption in 2012. In the coming years, we expect to
see a moderate inflow of fresh supply of mall space and
a lukewarm demand for malls at poor locations and of
inferior quality. This is expected to marginally increase
the vacancy in India’s organised retail stock.

Vacancy Rate

Source: Jones Lang LaSalle Research, 2Q13

All the seven cities in India, except Mumbai, are likely to
experience increase in the vacancy levels in the midterm
of the coming three years. As demand is likely to be
concentrated in malls in appropriate locations, based
on sound research on cluster and consumer pattern.
We can see the higher change in Hyderabad with more
than 15% increase because of poor performance in the
absorption front. However, Chennai and Delhi—with
a marginal increase—and Mumbai—with a decline in
vacancy rate—could remain the better performers. We
also expect a significant increase in the Delhi NCR stock
in the coming three years and Hyderabad stock getting
nearly doubled in the said time frame.
The forecast value are taken of end-2015 and the present value is of 2Q13
Source: Jones Lang LaSalle Research, 2Q13

The organised retail stock
of India stands at
67.1 million sq ft, in the
major seven cities

1H13 witnessed new
supply, amounting
to 90% of the total
supply of the entire
2012

Net absorption was
down by 0.3 million
sq ft in 1H13 as
compared to 1H12

Present vacancy in
Pan-India Grade A
stock stood at 18.6%
at end-2Q13

7
8

INDIA‘S RETAIL LUXURY QUOTIENT

Future of Indian Retail

Present Polarisation in Demand

Key to Success
•	 Understanding the locational background and its suitability and
potential for upcoming retail brands
•	 Understanding the consumer needs and wants
•	 Venturing into locations that are having favourable residential
catchments or are likely to have better retail potential in the long run
•	 Selecting the correct strategy for operations and growth
•	 Churning in newer and innovative ideas for potential retail
development
•	 Brand awareness campaigns that could help build performance
guideline for the retailers

The organised retail
stock of India is
expected to be 87.4
million sq ft as at
end-2015

Source: Jones Lang LaSalle
Research, 2Q13

The existing high vacancy in malls in Mumbai and in Delhi NCR
could also be attributed to the polarisation in the demand for malls
in these cities. The malls that are in good locations and are backed
up by the sustainable consumer community suitable for them are
helping them perform well with large footfalls and good conversion.
Meanwhile, overambitious projects launched in with poor designs
at times coupled with poor locations contribute to higher vacancies
within the vicinity and the rest of the city. Even with the expected
correction in supply in the long run, the vacancy is expected not to
change much as some of these projects are under construction and
would be operational in the midterm. Another important point to
consider is the lesser availability of lands in the prime city areas for
the development of organised retail

Vacancy is likely to
remain unaltered
with marginal ups
and downs around
its present level

NCR Delhi
Mumbai
Bangalore
Chennai
Kolkata
Hyderabad
Pune
Jones Lang LaSalle Research and Real Estate Intelligence Service (REIS), 2Q13 (for detailed parameters, refer to Annexure 1)

Attractiveness of High Streets

Brand Consciousness

Cosmopolitan Index

Experimenttaion Index

Population in the age group 18-45 years

Retail Consciousness Index

Household with 2 or more employed

Household Expenditure Pattern

Household Income

Propensity to Consume

% of population in Sec-A & Sec-B

Migration in the last 4 years

Demographics

Upper-mid and high residential units launched in last 3 years

Grade A High Street stocks in prominent locations

Grade A quality stocks coming up in next 3 years

Grade A quality stocks

Prime Retail Rents

Real Estate Drivers

Market Potential Index

Cities

Retail Attractiveness Index

Retail Attractiveness Index
Delhi NCR

Delhi NCR tops most of the parameters on which we base our retail attractiveness
quotient. The city tops all real estate drivers and also the sociopsychological
parameters. As a result, Delhi NCR stood first in rank and we can deduce that it has
the most enriching retail legacy among the Indian cities.

Mumbai

With the highest in-migration and a large number of SEC A and SEC B population,
Mumbai has the highest retail demand potential. However, a lack of availability of
land parcels leading to high rents in prime areas act as a dampener that causes
Mumbai to lag behind Delhi in terms of existing retail stock, and also against other
cities when compared to the upcoming supply. The high propensity to consume
creates an inherent shopping culture, which helps sustain the rise in demand for
retailers.

Bangalore

Bangalore ranks high on the chart with its good retail consciousness and the existing
and upcoming supply. In addition, affordable rents in the city—compared to other
Tier I and some Tier II cities—have helped the retail to flourish here. However,
the city has lesser household expenditure even when compared to Kolkata and
Chennai.

Chennai

Chennai, with its affordable rents and good high street stock in contrast to the
organised retail stock, has received the fourth rank. In addition, the large number of

INDIA‘S RETAIL LUXURY QUOTIENT

9

high and upper-mid residential units launched in the last three years would be able to
create the retail demand. However, many from Chennai migrate to other IT destinations
such as Bangalore, Hyderabad and Pune, as indicated by their low migration rates.

Kolkata

The best that Kolkata can offer to retailers is the attractive household expenditure and
an illustrious high-street variety retailing. It has a fairly high concentration of SEC A
and SEC B households whose propensity to consume is usually higher than others.
However, rents in prime areas are not affordable and the retail stock is also low, both of
which make penetration of the retailers difficult.

Hyderabad

Hyderabad offers attractiveness in terms of affordable rents, which is higher only to
Pune among the Tier II cities. In addition, a huge amount of upcoming supply in the
next three years would naturally keep the momentum in consumption alive in the
future. However, lesser household income and household expenditure has ranked it
low in our table.

Pune

Pune provides the most affordable rents in prime areas among the Tier I and Tier II
cities. The high migration rates will be well supported or even enhanced in the future,
given that the city has a large office supply per capita in the pipeline. However, low
household income and expenditure compared to most other cities has ranked it the
lowest.

Annexure 1 Indicator and Metrics Used in Creating the Indices
Factor

Indicator

Metric

Market Potential Index (MPI)

Real Estate Drivers
Demographics

Average rents of 50% of the malls in the prime areas of the city
(excluding the top 25% and bottom 25%), including the weighted
average of vanilla and anchor rents

Completed quality stocks – Presence of high-quality completed stock shows the extent of
maturity of the market

Total existing organised retail space

Upcoming supply is a leading indicator of the extent of maturity expected in the market in the
coming years

Total organised retail space that is expected to come up by end-2015

High street stocks in prominent locations drive the cities’ market potential

Total high street retail in prominent retail destinations of the city in
terms of shopping clusters and shopping centres

High and upper-mid residential units produce the base for retail catchments in the city as the
dwellers are more likely to visit the malls and the costlier high street locations

Propensity to Consume

Prime retail rents – Penetration of all the brands depends on the precinct’s rental affordability
along with its high-income availability to continue to the profitability equation. Mature markets
may tend to fetch higher rents. However, with high supply, the retail rents does not affect much

The total number of residential units in the upper-mid and high
categories launched within the last three years

Migration – Migrant population not only adds to the consumer base but is also likely to have
increased its acceptance to organised retail spaces such as malls versus conventional stores

People1 who migrated to the city in the last four years

Consumer profile is another deciding factor behind a city’s drive to act attractive towards the
retailers as most of the SEC A and SEC B population are conscious towards the presence of
brands

Number of SEC A and SEC B population of the city

Total number of households with income of more than INR 300,000
Households above a certain income threshold are more likely to shop with higher frequency and for SEC A, income more than INR 500,000 for SEC B and income
foot larger bills than households with lesser income
more than INR 1,000,000 for SEC C
Expenditure of TIG is the decisive factor for propensity to consume

Expenditure of households with income more than INR 500,000 per
annum

Families that have more than one employed member have higher earnings potential.
Moreover, employed members of the household have greater economic freedom in making
independent consumption choices

Number of households with more than two employed members

Retail Consciousness Index (RMI)
The young population is more brand conscious and focused towards choosing products based
on newer trends

Population in the age group of 18–45 years

Experimentation with practicing newer fashion trends and consciousness towards modern
fashion phenomena creates the base for international brands with better potential for
experimentation

Qualitative understanding of the fashion consciousness of the cities
and how they are reacting to the newer trends

A cosmopolitan city is the breeding ground for fashion potential

Qualitative and subjective understanding of cosmopolitan nature of
the cities

Brand consciousness of a city helps the retailers to enter the market and achieve profitability
with potential sales

Qualitative understanding about the performance of the international
luxury and premium brands and the cities’ consciousness about the
these brands that are newer entrants in Indian markets

Attractiveness of high streets of the city helps in building the retail consciousness even if the city
does not have potential Grade A quality organised retail stock

Subjective and qualitative understanding of the performance of the
high streets in terms of visibility and footfalls

Limitations
•	 Preference for shopping malls will be higher in cities where shopping centres have been historically prevalent (e.g., Delhi) versus cities where high street shopping has been
prevalent (Mumbai, Chennai and Hyderabad).
•	 The consciousness data has been used by qualitative assumptions. However, individual feelings and preference could vary in specific cases.
•	 The future data and their impact are predicted. However, any change in the market scenario and unforeseen circumstances could change the equation and the process then
calls for a reiteration.
1
Number of migrants is based on total population because of the unavailability of data of migrants in SEC A population. It is assumed that the SEC A migration rate should be same for these top cities.
Source: 1. Analytics and real estate data are sourced from REIS (Jones Lang LaSalle) 2. Demographic, sociocultural and income data is sourced from Indicus Analytics 2011–2012.
10 INDIA‘S RETAIL LUXURY QUOTIENT

Luxury Retail in India
Exploring New
Destinations
a

INDIA‘S RETAIL LUXURY QUOTIENT

11

Key Luxury Retail Clusters in India
At present, India enjoys only 1%–2% of the global luxury market. Luxury retailers,
both national and international, are in a spree to foray or expand their footprint in
India. The increasing foreign travels of Indians have significantly increased the brand
awareness of India. Along with this, the increasing upper-middle class in India are the
country’s key drivers of luxury retail demand. Louis Vuitton, Prada, Gucci and Jimmy
Choo are no more unknown brands to India. In the last decade, luxury retail has grown
significantly and is growing at a rate of almost 20% 1. From luxury cars and apparels
to furnishings, all are paving their way into the choices of Indian consumers. The
definition of luxury is very relative and changes from country to country and among
different income groups. However, most households earning more than INR 1 million
or above annually opt for luxury goods in India. With the significant growth of this
income group, luxury retail in India is expected to witness steady growth in the coming
years.
In India, preference for luxury goods is growing across all the metro cities, although
they are mostly concentrated in Mumbai and Delhi. Luxury malls such as DLF Emporio
in Delhi, Palladium in Mumbai and UB City in Bangalore are already operational.
However, luxury retailers generally open their stores in luxury hotels with increased
preference from consumers as they are expanding their brand presence by starting
their stores in high-end malls and high streets and sometimes opening their flagship
stores in high-end residential neighbourhoods. However, finding a space as per their
standards and specifications is still a challenge in India.
In this paper, we attempted to map a few such clusters across the seven metro cities
in India based on the various qualitative and quantitative factors catering to the
preference for luxury retail. The factors adopted to select the clusters were penetration
of luxury brands and preference for luxury. These factors were analysed on the basis
of the parameters below:
•	 Presence of noted luxury apparel and accessories brands
•	 Presence of luxury automobile showrooms
•	 Presence of fine dining restaurants
•	 Presence of luxury/premium residential projects
•	 Neighbourhoods and catchments
When mapped, these parameters reveal clusters of luxury retail that can be classified
into three categories. Based on their stage of development, the clusters are classified
as established, existing, growing and emerging.
The clusters and their characteristics will be discussed on the following pages.

Luxury brands focus
on strong growing
brand consciousness
and the fast growth
of India’s uppermiddle class
DLF Emporio in
Delhi, Palladium
in Mumbai and UB
City in Bangalore
are luxury malls
operational in India.
India’s retail real
estate has to upgrade
its specifications
to meet the global
standards to cater to
the luxury retailers’
requirements.

1. The Indian Luxury Summit 2012 – Analysing the Indian Luxury Market
12 INDIA‘S RETAIL LUXURY QUOTIENT

Delhi NCR

Accounts for highest SEC A population having income of
more than INR 300,000 pa

Audi, BMW,
Mercedes,
Jaguar, Land
Rover, Rolls
Royce

Zara, LV,
Hi-Design,
TAG Heuer,
Jimmy Choo,
Paul Smith,
Emporio
Armani, Clarks

Cost for two
is greater than
INR 2,500
(excluding
beverages)

The featured brands do not make a comprehensive list of all the brands present in the city.

3

5

12

West Delhi
Rajouri Garden, Shivaji Garden, Rohini, Pitampura, Kirti
Nagar
Central Delhi

2

3

27

Connaught Place (Inner and Outer Circle)
Prime South
Vasant Kunj, Saket, Greater Kailash, Khan Market, South
Extension, Lajpat nagar

1

14

98

1

1

8

NOIDA
NOIDA (Sectors 15-18), City Center
Gurgaon
MG Road, Golf Course Road, Mehearouli Road, Delhi
Gurgaon Expressway

5

6

36

2

6

Extended Gurgaon

32

NH8, Dwarka Expressway

ESTABLISHED

GROWING

EMERGING

LOCATION

LOCATION ADVANTAGE

REAL ESTATE PARAMETERS

FUTURE OUTLOOK

Central Delhi
(Established)

Being the oldest and one of the largest commercial,
financial and business centres in Delhi, the location
enjoys heavy footfalls which spur the retail sector.
The presence of foreign bank branches, clothes
and accessories, F&B and luxury car outlets is
evidence of the retail potential of this developed
cluster.

The unavailability of retail space is a concern.
No malls are present here, with high street
However, the demand looks bright in the cluster
shopping the dominant retail format. Despite
with huge footfalls each day.
absence of high-end residential, this area is
preferred by shoppers spread across the breadth
of Delhi. As a result, the demand from retailers has
pushed the retail rents to INR 400-500 per sq ft per
month.

West Delhi
(Established)

A well-established area characterised by upper-mid No luxury residential units have come up in the
past three years, but demand for organized retail
and high-segment business families and private
builder floors which has added to the attractiveness has been driven by the existing SEC A population.
This is evidenced by the presence of more than ten
of this location.
operational malls and another five projects under
development. The retail rents are in the range of
INR 150-200 per sq ft per month.

The future outlook is impacted by the presence of
a dominant high street shopping culture, though
recent developments have shown that the correct
mall design and management can reap the benefits
of excellent tenant profile and healthy footfalls.
INDIA‘S RETAIL LUXURY QUOTIENT

Being home to the urban elite , this location has
seen demand for luxury retail with a push towards
international brands and luxury cars.

The future of the cluster’s retail looks good with its
More than 250 luxury residential units had been
launched in the last three years, which reciprocated positioning as the city’s luxury retail focal point.
the growth in spite of land shortage. Large numbers
of foreign bank branches are also present to
cater for the high net worth individuals (HNWI)
population. Five midsized to large-sized malls are
present, including the luxury mall DLF Emporio.
However, there is a shortage of supply in the
pipeline. Retail rents are within the range of INR
250–INR 300 per sq ft per month.

NOIDA city and its city centre are acting as the
major hub of the new age industries, which
includes IT/ITES sector and are also catering to the
demand of modern urban elites.

At present, NOIDA has five mid to large size
malls with two upcoming malls in pipeline. The
demand is supported by more than 4,000 high-end
residential units launched in the last three years.
The rental range is between INR 150-175 per sq ft
per month.

The cluster is growing fast and could observe
retail sector development coming up of age as it is
supported by the high-end population.

Gurgaon is developing rapidly. Commercial sector
development, complemented by the residential
sector’s growth and proximity to the airport, is
helping the cluster grow.

More than 3,000 high-end residential units were
launched in the last three years. The retail demand
has been supported by six midsized to large-sized
malls. The presence of foreign banks and luxury
car showrooms are also being driven by the real
estate growth. Consumer demand has pushed the
cluster’s retail rent to INR 175–INR 200 per sq ft
per month.

The cluster’s future is bright with the development
of new age commercials. It is also supported by
residential growth, which drives a sustained retail
demand in the long run.

It is one of the upcoming locations that is
connected very well with Dwarka Expressway and
NH8

This cluster witnessed the launching of more than
5,000 high-end residential units in the last three
years, which created a base for huge consumer
demand.

The residential sector could boost the cluster’s
retail demand that will likely open up new
possibilities and opportunities.

Prime South
(Established)

NOIDA
(Growing)

Gurgaon
(Growing)
Extended Gurgaon
(Emerging)

13
14 INDIA‘S RETAIL LUXURY QUOTIENT

Mumbai MMR
Amidst many retail clusters, retailers can still find
opportunities by location & densification

Zara, LV, HiDesign, Tag
Heuer, Jimmy
Choo, Paul
Smith, Emporio Armani,
Clarks

Audi, BMW,
Mercedes,
Jaguar, Land
Rover, Rolls
Royce

Cost for two
is greater than
INR 2,500
(excluding
beverages)

The featured brands do not make a comprehensive list of all the brands present in the city.

0

1

1

0

2

3

Thane
Ram Marooti Road, Ghodbunder Road
Malad Kandivali & Borivali
Andheri WEST
Lokhandwala Complex, Link Road

3

0

5

3

1

40

0

2

36

Andheri Kurla Road- Powai
Hiranandani Powai, International Airport Terminal & Vicinity
Bandra WEST- Juhu
Linking Road, Juhu Tara Road
BKC- Kurla WEST
LBS Marg

3

1

5

Vashi-Nerul
Vashi Node, Seawoods Node

6

7

18

Worli- Lower Parel
Annie Besant Road, High Street Phoenix

2

6

32

Churchgate-Colaba
Colaba Causeway, Fort

ESTABLISHED

GROWING

EMERGING

LOCATION

LOCATION ADVANTAGE

REAL ESTATE PARAMETERS

FUTURE OUTLOOK

Churchgate-Colaba
(Established)

This is the oldest and among the largest
commercial, financial and business centres in
Mumbai. The cluster has a high level of commercial
activity and tourism because of its huge footfalls.

This cluster has only one accessible mall at
Nariman Point, although it is known to house
popular high-street markets such as Colaba
Causeway and Fort.

Unavailability of retail space is one of its prime
concerns. However, the cluster’s demand is high
with huge footfalls every day.

Bandra West - Juhu
(Established)

This cluster is illustrious in terms of consumption
parameters—particularly fine-dining—and receives
high footfalls from its neighbouring high-end
residential households and avid shoppers.

There is no mall within this vicinity, although it
houses popular high streets and small shopping
arcades. Rentals in this cluster are very high and
space availability for constructing large malls is
scarce

Demand is very high, but space availability, high
rentals and competition from high streets could be
of concern for mall developers.

Worli-Lower Parel
(Established)

This cluster is home to the elite residential
households of Mumbai. It also houses large-scale
commercial buildings that help to attract footfalls
from the high-consuming class. It scores very high
on all consumption parameters.

There are four good malls and a prominent high
street in the vicinity. It houses Mumbai’s only luxury
retail mall—Palladium. Rentals are high, owing to
its strategic location.

There is scope for further retail development,
although the availability of space and high rentals
would remain a challenge.
INDIA‘S RETAIL LUXURY QUOTIENT

Andheri Kurla
Road- Powai
(Growing)

Andheri West
(Growing)

15

With the upcoming completion of Mumbai’s
first metro, there is an ample commercial and
residential activity happening around this cluster as
it is easily one of Mumbai’s most important east–
west traffic corridors.

Retail high streets in Powai have already picked
This cluster has witnessed Mumbai’s highest
up well and there is a scope for this cluster to
completions of high-end residential units during
2010–2012. Also, in terms of upcoming completions accommodate a large-sized mall.
(2013–2015), it ranks the third highest. The cluster
has no mall and consumers rely on high streets.
Consumers have access to R-city, Phoenix and few
other malls, but with some difficulty.

This cluster, which has been part of the western
suburbs, houses the largest number of Mumbai’s
SEC A households. Additionally, it houses several
commercial establishments, thereby creating ample
footfalls.

The future of retail in the cluster looks good with its
It houses approximately four to five malls nearby
and it also boasts of a prominent high street around positioning as the city’s luxury retail focal point.
Lokhandwala Complex. While a couple of malls
receive very good footfalls, others are struggling
to attract consumers because of poor mall
management. Rentals are high..
While it is a growing retail cluster, the presence of
prominent malls nearby will have to be examined.
Identifying the right location will be very important.
Cheaper rentals would likely attract developers

Vashi-Nerul
(Emerging)

Having several large-format malls and other
Among all the clusters in Mumbai, this has
sources of entertainment, this cluster is a shoppers’ witnessed the second highest completions of highparadise in Navi Mumbai.
end residences in the last three years. Mall culture
among households is high as the cluster lacks high
streets.

BKC-Kurla West
(Emerging)

BKC is already been viewed as the emerging CBD
of Mumbai. Presence of several large financial
institutions and pharma companies amongst others
ensures high footfalls and is looking to be the most
premium office destinations. The spillover effect of
BKC has been felt on Kurla West as well, which is
developing rapidly.

Commercial activity is strong in the vicinity. The
cluster will witness large number of completions
of high-end residential units while it already
is emerging gradually on the consumption
parameters. There is 1 mall in the vicinity and it
enjoys reasonably good footfalls.

The cluster will witness ample demand going
forward. However, developers will have to strike
a balance with high rentals it commands. With
successful operation of malls such as Phoenix
Market City in Kurla W, we believe it has potential
to grow. In addition, F&B and automobile sector are
looking to be easy entrants among others.

Malad-KandivliBorivli
(Emerging)

This cluster has come to prominence due to its
good road & rail connectivity to major commercial
destinations and to South Mumbai. In recent times,
it has shed its image of a cluster inhabited by lower
or middle-income population. Our consumption
parameters suggests gradual pick-up in demand
for retailers

Residential activity has picked-up steam over last
few years. By 2015, this cluster would witness
second highest completions of high-end residential
units. We also foresee gradual emergence of
commercial activity which would help enhance
retail footfalls.

Despite 2-3 prominent malls in the neighborhood,
we believe there is ample scope for further
development of retail considering the population
size and growth. An upcoming mall, should receive
positive interest from retailers, also considering its
relatively low rentals.

Thane
(Emerging)

This cluster has become the hotbed of residential
An erstwhile hub of lower and middle-income
construction activity due to its affordability and vast
population, Thane has lately completely
transformed into a self-sufficient city, barring major expanse of unutilized land towards the interior.
commercial activity. Many high-street and malls has
kept the retail activity bustling.

Affordable rentals and availability of space, coupled
with rising population and incomes will be the key
trigger to further development of retail activity in
this cluster.

Vasai-Virar
(Futuristic)

This cluster has seen a large influx of population
from erstwhile affordable residential corridors of
Mumbai as well as new migrant population who
could not afford a house in Mumbai. Therefore,
while the inherent population is largely middle-class
or lower, the new influx of population is largely
higher consuming class.

Although starting to pick-up, property prices are
relatively reasonable. There is no prominent
Grade-A malls in this cluster, and shoppers usually
frequent to high-streets and stand-alone stores to
cater to their consumption needs.

Due to large-scale residential development, there is
scope for retailers to tap the potential consumption.
Few branded outlets have already started to foray
into some of the high-streets. However, organized
retail in the form of malls could be some time away.
16 INDIA‘S RETAIL LUXURY QUOTIENT

Bangalore

Luxury retail driven by IT development in the city

Zara, LV,
Hi-Design,
Tag Heuer,
Jimmy Choo,
Paul Smith,
Emporio
Armani, Clarks

Audi, BMW,
Mercedes,
Jaguar, Land
Rover, Rolls
Royce

Cost for two
is greater than
INR 2,500
(excluding
beverages)

The featured brands do not make a comprehensive list of all the brands present in the city.

North Bangalore
0

4

10

0

4

9

Malleshwaram, Yeshvantpur, Bellary Road, Hebbal,
Hennuru, HSBR Layout
East Bangalore
Old Madras Road Whitefield Road, White field
Central Bangalore
MG Road, Commercial Street, Cunningham Road, Brigade
Road, Vittal Mallya Road
South and South West Bangalore
Bannerghatta Road, Sarjapur Road, Hosur Road, Outer
Ring Road, Electronic City

0

8

24

5

0

8

ESTABLISHED

GROWING

EMERGING

LOCATION

LOCATION ADVANTAGE

REAL ESTATE PARAMETERS

FUTURE OUTLOOK

Central Bangalore
(Established)

As Bangalore‘s CBD, the cluster houses the
city’s major banks, hotels and offices. This
location is also lined by many premium and
luxury national and international retail brands
and therefore experiences large volume of
footfalls.

This location hosts Bangalore’s most prominent malls—UB City,
Leela Galleria, Garuda Mall and Forum 2 to name a few. It also
has a few prime high streets that house local as well as national
and international brands. This location enjoys good demand
from retailers, but the availability of quality retail space is a
challenge. As a result, the retail rents to INR 90–INR 150 per sq
ft per month on the high streets and INR 200–INR 250 per sq ft
per month in the malls.

As there is less scope for new development,
the supply of quality retail space is restricted.
However, good footfalls in this location will be
the key attraction to drive the retailer demand.

East Bangalore
(Growing)

Most preferred IT and residential suburbs of
Bangalore. Good connectivity and availability
of social infrastructure attracted overall
development and it has luxury residential
projects, prime hotels and malls. It witnesses
strong demand for retail due to the rising
population of IT employees.

This location is saturated with good malls such as The Forum
Value Mall, Inorbit Mall, The Park Square Mall and Phoenix
Market City Mall. This location enjoys good demand from
retailers due surrounding catchment of IT employees and retail
rents to INR 40-60 per sq ft per month on the high streets INR
150-200 per sq ft per month in the malls.

Quality malls continue to be developed in the
area. Development of office spaces and high
end residential projects in this location will
drive luxury retailer demand.

North Bangalore
(Emerging)

It is fast emerging as the next business
destination of the city with development
of business parks. This is also surging the
development of high end and premium
housing in this location. Consequently retail
developments are also coming up.

This location has Orion Mall, Market City West, Vaishnavi Mall,
Golden Grand Mall and Esteem Mall. This location also has few
prominent high streets with good brand presence. This location
is fast growing and so it enjoys good demand. Retail rents to
INR 50-70 per sq ft per month on the high streets and INR 150200 per sq ft per month in the malls.

There is large scope for new development
in this location. There are few good malls
expected to be operational in this sub-market.
Development of office spaces and residential
projects in this cluster will be the key attraction
to drive the retailer demand.

This is an emerging business destination that
connects the central city to the Electronic City.
Good connectivity spurred the development
of office and residential developments in
this location. These developments led to the
construction of high streets and malls.

This location has one of the prominent malls of Bangalore—The
Forum Mall—along with Garuda Swagath, BB Mall, Gopalan
Signature, Unitech Mall, Total Mall, SJR Spectrum and Soul
Space Spirit. This location is enjoying good demand and
retail rents of INR 70–INR 90 per sq ft per month on the high
streets and INR 80–INR 150 per sq ft per month in the malls.
In addition, rapid population growth and ease in travel has
increased the catchment reach.

It has a large scope for new development.
It has a few malls under construction. The
development of office and residential sites
along Bannerghatta Road, Hosur Road and
Sarjapur, together with Electronic City will be
the key attraction to drive the cluster’s retailer
demand.

South and South
West Bangalore
(Emerging)
INDIA‘S RETAIL LUXURY QUOTIENT

17

Chennai

Well-known as one of the cities with best in-class high street
retail destinations

Audi, BMW,
Mercedes,
Porsche,
Jaguar, Land
Rover

Zara, LV,
Hi-Design,
Tag Heuer,
MontBlanc,
Bottega Veneta,
Starmark, Paul
Smith, Clarks

Cost for two
is greater than
INR 1,500
(excluding
beverages)

The featured brands do not make a comprehensive list of all the brands present in the city.

1

0

16

1

6

25

T Nagar
Usman Road, Ranganathan Road, Pondy Bazaar
Nungambakkam
High Road, KNK Road
Adyar

0

1

0

0

0

6

SP Road, LB Road, Gandhi Nagar
Velachery
Velachery Bypass, Velachery Main Road, Taramani Road
GST Road

2

0

7

Tambaram, Chrompet, Pallavaram

ESTABLISHED

GROWING

EMERGING

LOCATION

LOCATION ADVANTAGE

REAL ESTATE PARAMETERS

FUTURE OUTLOOK

T Nagar
(Established)

The cluster only comprises high street destinations that
produce an optimum mix of all categories of retailers,
including value, lifestyle and luxury. It could be identified
as one of the highest grossing high streets in the country
with very good connectivity through rail and road.

High street retail is the talk of the town for this cluster. The age-old
presence of this cluster and its fame attract consumers well beyond
Chennai; therefore, this cluster does not rely on the neighbourhood
residential catchment. Its consumer demand and absence of space
pushed the rent to the range of INR 120–250 per sq ft per month.

The absence of new supply is
a concern. As a result, large
footfalls could lead to higher
rents in the existing areas.

This is another well-known location in the city that is
surrounded with MNC and government offices and
foreign consulates. It is also one of the oldest locations
with good rail and road connectivity.

It is one of the prime residential locations in the city with an increasing The potential for retail growth
is high and the only concern is
retail demand and growing space crunch. Bergamo Mall, the hub of
retail space shortage.
luxury retail destination, is present here amid a number of small and
midsized shopping centres and high street retail destinations. The
rents are within the range of INR 120–INR 250 per sq ft per month.

A posh and upscale upper-mid and high segment SEC
A residential destination and another prime location
for high street retail, the location also boasts of good
connectivity to the other parts of the city, which attract
consumers from across the city.

The high street retail is primarily supported by the neighbourhood
catchments who reside in the high-end properties developed few
years ago. This location does not have a mall as high streets cater
the retail demand. The retail rents are within the range of INR 90–INR
150 per sq ft per month.

We expect the area to attract
more luxury and high value
retailers amid the presence of
both consumers and affordable
quality space

Another residential area in Chennai, its growth could be
attributed to the growth in the city’s IT/ITES industry with
its strategic advantage in location and connectivity to
OMR and the central city.

Velachery and its neighbourhoods witnessed the launch of more than
500 high-end residential units in the last three years. This location
saw two malls opening up this year including Phoenix High Street,
the largest mall in Chennai. It also possesses good high-street
destinations. The rents are within the range of INR 75–INR 110 per
sq ft per month.

The retail outlook of Velachery
looks promising with the growth
of commercial sectors in the
vicinity of OMR.

It is one of the upcoming locations very well connected
with roads and a proposed metro. In addition, a number
of star hotels have come up in the area and it is shifting
toward organised retail.

The emergence of IT along with other industries and the established
residential catchment both support the high street retail. While the
presence of an airport has drawn luxury car showrooms, lower rents
of INR 30–INR 60 per sq ft per month supports the retail activity in
this emerging location.

With more upcoming organised
and quality retail space, the
demand is complemented by
residential growth in the uppermid segment.

Nungambakkam
(Established)
Adyar
(Established)
Velachery
(Growing)
GST Road
(Emerging)
18 INDIA‘S RETAIL LUXURY QUOTIENT

Pune

Amidst demand-supply imbalances between various clusters
in Pune, the city can offer good retailing opportunities

Zara, LV,
Rolex, Tag
Heuer, Diesel,
Boggi Milano,
Timberland,
Clarks

Audi, BMW,
Mercedes,
Jaguar, Land
Rover, Renault

Cost for two
is greater than
INR 1,500
(excluding
beverages)

The featured brands do not make a comprehensive list of all the brands present in the city.

Aundh-Baner
3

0

10

0

2

5

DP Road, Baner Road
FC Road & JM Road
FC Road, JM Road, Deccan
Koregaon Park- Bund Garden

3

1

33

North Main Road, Bund Garden Road
MG Road & Camp

3

1

6

0

1

21

0

1

22

 MG Road, East Street
Kharadi- Hadapsar
Magarpatta Road
Nagar Road- Kalyani Nagar
Nagar Road
ESTABLISHED

GROWING

EMERGING

LOCATION

LOCATION ADVANTAGE

REAL ESTATE PARAMETERS

FUTURE OUTLOOK

Koregaon ParkBund Garden Road
(Established)

This cluster is located in the heart of the city and is
an established residential corridor, mostly of high-end
households. Commercial activity co-exist thereby
ensuring high footfall. The cluster scores high on
consumption parameters making it preferable for
retailers.

There is limited presence of organized retail apart from
high-streets where footfalls are high. Availability of land
is scarce for further retail development. Rentals in high
street are high.

High rentals and unavailability of land
acts as a deterrent for retailers, who have
to focus on existing high-street locations
for making an entry. However, demand
continues to remain high in this cluster
from boutiques and F&B.

This cluster houses a large number of SEC A
households and also has large student population that
creates demand for a variety of retail outlets. It has a
concentration of commercial space too.

This cluster has supply constraints. However it has
prominent high-streets for retail. Rentals are high
considering limited scope for new retail space to arrive. 

Demand will continue to remain high and
so will the rentals

This is an old residential and commercial establishment
near the Pune railway station. The footfalls in the cluster
are high. It scores high on consumption parameters as
well.

The cluster has two malls. One of them enjoys good
footfall, low vacancy levels and high rentals. It has high
streets, although the demand for organised retail could
be higher.

Demand is very high. Availability of
space, high rentals and competition from
high streets could be a concern for mall
retailers

FC Road-JM
Road-SB Road
(Established)
MG Road-CampDhole Patil Road
(Established)
Kharadi-Hadapsar
(Growing)
Nagar RoadKalyani Nagar
(Growing)
Aundh-Baner
(Emerging)

This cluster boasts of upper-mid and high-end residential The cluster has two existing malls which mostly receive
households and continues to pick-up as a residential
good footfalls. Amid the scope for future development of
destination. Commercial activity too is high.
retail, preference for location and quality of retail space
remains the key parameters to be carefully considered.
The cluster scores high on consumption parameters
which indicates rising demand and growing affluence.

This cluster is promising looking at the
gradual rise in consumption parameters.
It is likely to witness to large supply of
high-end residences in next 2-3 years.

Residential growth picking up on the back of large
number of upper-mid and high-end residential
households high commercial activity acts advantageous
for the location.

The cluster has three existing malls with good footfalls.
Amid the scope for future development of retail,
preference for location and quality of retail space remains
the key parameters to be carefully considered. High
consumption parameters indicating the rising demand and
growing affluence talks about the cluster

Large supply of high-end residences
in next 2-3 years is promising for this
cluster with gradual rise in consumption
parameters

Until recently, the cluster was not ready for retailers
or mall culture. However, with the recent increased
penetration of commercial IT and high-end residential,
the demand for retailers is growing.

There are supply constraint of malls as of now, but there
is one mall under construction. Demand is gradually
gaining strength and availability of space may not be
much of an issue at this point.

The scope for retailers is high. As
the demand is strong, availability of
space is not an issue and rentals are
comparatively reasonable.
INDIA‘S RETAIL LUXURY QUOTIENT

19

Hyderabad
Southern India’s hub for Luxury cars

Zara, LV,
Hi-Design, Tag
Heuer, Jimmy
Choo, Paul
Smith, Emporio
Armani, Clark,
Canali

Audi, BMW,
Mercedes,
Jaguar, Land
Rover, Rolls
Royce

Cost for 2 is
greater than
INR 1,500
(excluding
beverages)

The featured brands do not make a comprehensive list of all the brands present in the city.

Western Hyderabad
1

4

5

5

6

14

4

1

9

Hitec City, Kondapur, Kukatpally, Gachibowli
Off Central Hyderabad
Banjara Hills Road No 1, 2, 3, 10 and 12, Jubilee Hills
Road No 36 and 45
Central Hyderabad
SP Road, Begumpet, Punjagutta, Somajiguda, Nagarjuna
Circle, Secunderabad, Himayat Nagar
North Hyderabad
Vikrampuri, Tirumulgiri, Kompally, Dr. A S Rao Nagar
South East Central Hyderabad
Dilshuk Nagar, LB Nagar
ESTABLISHED

LOCATION

GROWING

EMERGING

LOCATION ADVANTAGE

REAL ESTATE PARAMETERS

FUTURE OUTLOOK

The central business district of Hyderabad,
it houses major banks, hotels and offices
of the city. This location is also lined by
many premium and luxury, national and
international retail brands and therefore it
experiences large volume of footfalls.

This location is mostly dominated by high street and has malls
such as Hyderabad Central. Prime high streets which house
local as well as national and international brands are Begumpet,
Somajiguda and Himayat Nagar. This location enjoys good demand
from retailers however as availability of quality retail space is a
challenge. As a result, the retail rents to INR 100-150 per sq ft per
month on the high streets.

As there is less scope for new development
the supply of quality retail space is restricted.
However good footfalls in this location will
be the key attraction to drive the retailer
demand

West Hyderabad
(Growing)

It is fast emerging retail destination as it has
an established IT business development in
the cluster. Most preferred IT and residential
suburbs of Hyderabad. Good connectivity
and availability of social infrastructure
attracted overall development and it has
luxury residential projects, prime hotels and
malls. It witnesses strong demand for retail
due to the rising population of IT employees.

This location has Inorbit Mall. Many prominent malls such as
Forum Crystal, Manjeera Trinity, City Capitol and SLN Terminus
are under construction in this cluster. This location is also emerging
as prominent high streets with good brand presence. This location
is fast growing and so it enjoys good demand. Retail rents to INR
120-150 per sq ft per month in a mall while high street rent is
about INR 110-130 per sq ft per month.

There is large scope for new development
in this location. There are few good malls
expected to be operational in this submarket. Development of office spaces and
residential projects in this cluster will be the
key attraction to drive the retailer demand.

Off Central
Hyderabad
(Growing)

Premium residential location of Hyderabad.
It houses luxury residential projects, prime
hotels and malls. It connects the central
part of Hyderabad with the IT hub of the
city- Hitec city. Therefore it witnesses office
and retail developments along its key high
streets

This location has the GVK One Mall and it houses many premium
and luxury national and international brands the high streets of this
location houses designer boutiques and Premium lifestyle stores.
This location enjoys good demand from retailers due surrounding
catchment and retail rents to INR 110-150 per sq ft per month on
the high streets and INR 150-175 per sq ft per month in malls for
vanilla outlets.

There is scope of development as many
residential streets are being redeveloped as
commercial properties. These developments
along with development of high end
residential projects will drive luxury retailer
demand in this cluster.

North Hyderabad
(Emerging)

This cluster is experiencing more of high
street retail activity. Mostly houses upper
middle class population. This location
has the cantonment area and also many
residential colonies. Therefore it witnesses
good demand for retail. Many brands have
their factory outlets in this clusters.

Predominantly high street development. Mall supply is a concern
in this cluster. Rents in this cluster range in between INR 80-100
per sq ft on the high streets for good quality properties.

There is large scope of development.
Development of villas are expected to drive
demand in this clusters

South Central
Hyderabad
(Emerging)

This cluster is experiencing more of high
street retail activity. Mostly houses upper
middle class and middle class population.
This location has many old residential
colonies. Therefore it witnesses good
demand for retail.

Predominantly high street development. Prajay Princeton Mall
is operational in this cluster. However, mall supply remains a
concern in this cluster. Rents in this cluster range in between INR
80-100 per sq ft on the high streets for good quality properties

There is large scope of development in this
cluster as there are many new residential
projects coming up in this cluster.

Central Hyderabad
(Established)
20 INDIA‘S RETAIL LUXURY QUOTIENT

Kolkata

The third most populous city in India with a very high
disposable income

Audi, BMW,
Mercedes,
Jaguar, Land
Rover, Porsche*

Burberry*,
Hi-Design,
Omega, Rolex,
Michael
Kors*, Gucci*,
Emporio
Armani*,
Canali*

Cost for two
is greater than
INR 1,500
(excluding
beverages)

*expected to be operational by end-2013
The featured brands do not make a comprehensive list of all the brands present in the city.

0

0

20

North-East KOLKATA
Salt Lake, Kankurgachi, VIP Road, New Town Action AreaII, Ultadanga, Jessore Road
Prime Central

3

7

39

3

0

6

Esplanade, Chowringhee, Park Street, Park Circus, Camac
Street, Shakespeare Sarani, Elgin Road, AJC Bose Road
EM Bypass & Connectors
Topsia, Kasba, EM Bypass Central stretch
Prime South

0

1

19

Ballygunge, Gariahat, Dhakuria, Prince Anwar Shah Road

ESTABLISHED
LOCATION

Prime Central
(Established)

North-East
Kolkata
(Growing)
Prime South
(Growing)
EM Bypass &
Connectors
(Emerging)

GROWING

EMERGING

LOCATION ADVANTAGE

REAL ESTATE PARAMETERS

FUTURE OUTLOOK

As one of the oldest part of Kolkata, it is well supported
not only by the existing office sector—which accounts
for corporate headquarters, BFSI industries and other
regional offices—but also by residential units as it is the
home of most of the corporate executives and HNWIs.

With the presence of Alipore (most premium residential
location of Kolkata) in the vicinity, more than 200 high-end
residential units were launched in the last three years.
Aside from high street retail as its most prominent feature,
Kolkata’s popularity is also boosted by the presence
of the prime malls Forum and Forum Courtyard and is
expected to house Quest, a large luxury mall that will be
operational by end-2013. Meanwhile, foreign banks’ main
offices and a number of luxury car showroom talks about
the retail demand. The high street rents could be in the
range of INR 275–INR 400 per sq ft per month.

The absence of quality future stock in
the long run is the prime concern with
the prediction of robust growth in luxury
retailing.

The existing posh and upscale Salt Lake and
Kankurgachi neighbourhood and the upper-mid
residences in the nearby areas along the vicinity of the
PBDs as well as good connectivity through road and
suburban rail with the suburbs help sustain the location’s
growth to a longer term.

: With more than 200 high-end residential sites, residential
growth through the plotted developments is booming. The
location is seen to grow with the presence of four malls
alongside other high street destinations. The rents are
within the range of INR120–INR 200 per sq ft per month

The long-term retail growth prospect
seems good as more residential
developments are catching up with the IT/
ITES industry growth in the city’s PBDs.

The cluster is one of the city’s developed retail locations
with the presence of Gariahat as one of the most
prominent value high street designation alongside the
high-end residential neighbourhoods of south Kolkata,
which is connected well to other parts.

More than 200 high-end residential units had been
launched in the last three years, which reciprocates the
growth in the location with the presence of South City
Mall, the largest and one of the best performing malls
in the eastern India. It has the optimum mix of small to
midsized malls and prominent high street districts. The
rents are INR 175–INR 225 per sq ft per month.

The absence of new organised mall
stock is the prime concern amid the huge
potential of luxury and lifestyle retail
growth.

The presence of EM Bypass and its proximity to the
Prime Central and Prime South clusters at different point
with easy connectivity to PBDs and CBD are the cluster’s
attractive factors.

With the provision of developable land, it
More than 550 high-end residential units were launched
could develop as it is backed up by the
in the last three years, making it one of the most active
growing high-end residential catchment.
residential destinations. With one upcoming mall and a
few under proposal, it could be the next hotspot in the city,
with the present rents ranging INR 150–INR 200 per sq ft
per month.
INDIA‘S RETAIL LUXURY QUOTIENT

FDI in India
and Luxury
Retailers
1997–2005

2006–2010

2011–2012

2013...

FDI in cash and
carry allowed in
India

2006 – FDI of up to 51%
were allowed with
prior government
approval in single
brand retail
2008 – Government
had discussion on
allowing 100% FDI
in single brand
retail and 51% FDI in
multibrand retail

2012 – Government
raised FDI cap
over single
brand retail and
allowed 51% FDI in
multibrand retail

2013 – Government
relaxed the clause
of 30% of products
to be sourced
locally and
allowing retailers
to set up stores
in cities with less
than a million of
population

•	 International luxury retail in India is still new
•	 Most of the retailers adopted either franchising or joint venture routes
•	 Ermenegildo Zegna, Louis Vuitton, Hugo and Chanel entered India

•	 More than 50 global brands set foot for India foray, which included
prominent luxury brands such as Hermes, Gucci, Dior, Fendi,
Canali, Burberry, Emporio Armani, Jimmy Choo
•	 Franchising, joint venture and distribution arrangements continued
to remain the entry strategies for retailers
•	 DLF Emporio and UB City, the first luxury malls in India, started
operations in 2008
•	 Retailers focused mostly on Delhi, Mumbai and Bangalore to open
their stores

•	 Tumi, Bally, Armani Junior, van Laack, Roberto Cavalli, etc opened
stores in India
•	 Many luxury retailers continue in joint venture formats because of the
expertise of their local partners
•	 Luxury retailers were optimising store sizes because of significant
increase in rents
•	 Rents for luxury stores increased significantly because of the lack of
available quality space

•	 INR 8.5 billion proposals were cleared by the government in single
branded retail until April 2013
•	 French fashion brand Promod, France-based crockery maker Le
Creuset, US-based accessories firm Fossil, Inc and French sports
giant Decathlon have sent proposals to the Foreign Investment
Promotion Board (FIPB) for approvals to open single branded stores
•	 Japanese retailer Uniqlo and Sweden’s and France’s Richemont are
planning to enter India
•	 Availability of quality real estate to accommodate the requirements of
luxury retailers is still a challenge

21
The Road Ahead
Demand–supply Gap to be narrowed
With rising incomes, better education and young-age by their side, Indian
consumers have emerged as a force to reckon with in terms of their potential
spending power. Mature domestic brands and many popular global brands
have already made forays into the country, with many more waiting for their
first tranche of investment. Although the future of luxury retail in India is
promising because of these aspects, it has its own challenges. In addition
to this, the availability of retail spaces that are on par with global standards
is another challenge. This challenge can be addressed by developers who
have to focus on building strategically in terms of location and design of the
property. Retailers are aggressive in their expansion plans, albeit cautious
about property selection. They are not only looking for properties that suit
their operations and costs, but also their customers in terms of the location,
facilities and overall shopping experience. They are focusing on the quality
of the malls, along with the mall management, tenant profile, etc, all of which
are acting as factors responsible for the success of the malls.
Opportunities in the Emerging Cities and Locations
Most Tier I and Tier II cities are bursting at the seams, with more upper
income and middle income consumers penetrating deeper into suburbs
where organised retail opportunities are presently limited. The saturation of
established retail markets closer to the prime city centres is a compelling
factor for developers and retailers to focus on this emerging consumption

hotspot. Early movers will enjoy the advantage of leasing space at
cheaper rentals, although not before a thorough profiling of the cluster
demographics is done. Analysis of cluster-level data on population
characteristics, future commercial developments, upcoming residential
units, etc has become increasingly important for the retailer to decide
on a location.
Policy Support
Clarity on FDI policy remains as a key concern. However, in recent
times, the erstwhile reluctance for government reforms is gradually
transforming, considering the difficult investment scenario that the
global retailers has been highlighting. The bigger challenge, however,
remains in getting the Indian polity’s approval and achieving majority
consensus. Until that time, such concessions are likely to remain on
paper. Retailers are likely to seek more clarifications and concessions;
therefore, real ground activity on FDI inflows in retail is likely to be slow
for the meantime.
Jones Lang LaSalle Asia Pacific
Asia Pacific
www.joneslanglasalle.com/asiapacific
Australia
www.joneslanglasalle.com.au
China
www.joneslanglasalle.com.cn
Hong Kong
www.joneslanglasalle.com.hk
India
www.joneslanglasalle.co.in
Indonesia
www.joneslanglasalle.co.id
Japan
www.joneslanglasalle.co.jp
Korea
www.joneslanglasallekorea.co.kr
Macau
www.joneslanglasalle.com.mo
New Zealand
www.joneslanglasalle.co.nz
Philippines
www.joneslanglasalleleechiu.com.ph
Singapore
www.joneslanglasalle.com.sg
Sri Lanka
www.joneslanglasalle.com.lk/
Taiwan
www.joneslanglasalle.com.tw
Thailand
www.joneslanglasalle.co.th
Vietnam
www.joneslanglasalle.com.vn

Jones Lang LaSalle Retail contacts in India
Shubhranshu Pani
shubhranshu.pani@ap.jll.com
+91 98205 19899

Pankaj Renjhen
pankaj.renjhen@ap.jll.com
+91 98992 18885

For more information about Research contact
Ashutosh Limaye
Head, Research and REIS
ashutosh.limaye@ap.jll.com
+91 98211 07054

Authors
Sujash Bera
Assistant Manager, Research and REIS
sujash.bera@ap.jll.com

Suvishesh Valsan
Assistant Vice President, Research and REIS
suvishesh.valsan@ap.jll.com

Trivita Roy
Assistant Vice President, Research and REIS
trivita.roy@ap.jll.com

Real Estate Intelligence Service (REIS) is a subscription based research service designed to provide you with cutting edge insights into diverse and challenging real estate

markets through collation, analysis and forecasts of property market indicators and trends across all major markets across various real estate asset classes - office, retail, residential.
REIS empowers you with consistent and complete market data and analyses for all real estate indicators by specific micro markets.
It is supplemented by value added services including client briefings, presentations and rapid market updates.
For more details, contact, Ashutosh Limaye - ashutosh.limaye@ap.jll.com

COPYRIGHT @ JONES LANG LASALLE 2013. All rights reserved. The content of this publication has been compiled from the various sources acknowledged. The information is from
sources we deem reliable; however, no representation or warranty is made to the accuracy thereof. This report has been produced solely as a general guide and does not constitute
advice. We stress that forecasting is a problematical exercise which at best should be regarded as an indicative assessment of possibilities rather than absolute certainties.

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Exploring the Luxury Clusters of India

  • 1. Retail Intelligence I September 2013 www.joneslanglasalle.co.in India’s Retail Luxury QuotientExploring the Luxury Clusters of India
  • 2. India’s Strong Consumption Story Looking through the changing consumption basket of Indian consumers
  • 3. 3 INDIA‘S RETAIL LUXURY QUOTIENT India’s strong consumption story relies on its demographic structure, which, at this point in time, is highly favourable compared to most other emerging nations. As per the UN population statistics, this favourable demographic dividend will last for another 25–30 years. Before that, most other emerging nations would have already begun to witness a slowdown in the growth of young (working-age) population. The ensuing benefits with regard to the rising income and household spending would provide a significant boost to the consumption-driven growth story of India. A glimpse of the changing pattern of India’s consumption is already visible in the breakdown of private final consumption spending data provided by the government. There is a marked increase in spending on lifestyle products and services such as hotels, mobiles, transportation and other miscellaneous goods. As against that, spending on essentials has only remained stable. International retailers are well aware of these benefits that the Indian economy offers. Barring few legislative challenges that could be tackled through the policy reforms and opening up of the retail sector, retailers have often expressed their intention to enter and invest in India’s attractive retail sector. This is very well reflected in AT Kearney’s Global Retail Development Index 2012, where India ranks as the fifth most attractive retail market for international retailers. Growth of Young Population Higher growth of young population to last longer in India (Growth in working population aged 15-59 %) 20 15 10 5 0 -5 0 -1 5 0 5 0 5 0 5 0 5 0 5 0 5 0 5 0 5 0 5 -5 -6 -6 -7 -7 -8 -8 -9 -9 -0 -0 -1 -1 -2 -2 -3 -3 -4 -4 50 955 960 965 970 975 980 985 990 995 000 005 010 015 020 025 030 035 040 19 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 Brazil China India Russia All figures in (%) India’s Spending on Essentials (Proportion of Private Consumption Spending) Essential spending as a proportion of Private Consumption Spending 45 10 40 9 8 35 7 30 6 25 5 20 4 15 3 2 1 2000 Healthcare 2002 Education 2004 2006 Clothes & footwear 2008 10 2010 Food (rhs) 2012 All figures in(%) India’s Spending on Lifestyle (Proportion of Private Consumption Spending) Lifestyle spending as a proportion of Private Consumption Spending Source: UN Population Statistics, India NSSO data, Jones Lang LaSalle Research
  • 4. 4 INDIA‘S RETAIL LUXURY QUOTIENT Introduction to India’s Retail Sector India’s Services Sector Breakdown (% of GDP) The retail sector is a significant contributor to India’s economic activity. Though a direct measurement of the retail sector is difficult to derive through government statistics, the trade, hotels and restaurant sectors come close to giving us an estimate of its contribution. That component, in which retail (both organised and unorganised) is the dominant activity, accounts for around 18% of India’s GDP. Within the services sector of India, this component is the largest contributor to the economy. Many institutions, however, may not agree with this possibly understated measurement of the retail sector, as it may not accurately account for the unorganised sector. For instance, as per the estimates of the Associated Chamber of Commerce and Industry (ASSOCHAM) presented in one of its retail reports of 2012, the contribution of both organised and unorganised retail stood at 22% of GDP. This would mean that Indian retail sector size should measure closer to INR 19.2 trillion in 2012. Leading research institutions such as AT Kearney and ASSOCHAM estimate this sector to grow at around 15% y-o-y over the next three–five years as against a 12%–13% nominal growth of India’s GDP estimated by the International Monetary Fund (IMF). Going by that logic, the retail sector should reach a size of INR 34 trillion by 2016. This is a significant growth. The sector is also an important contributor towards the socioeconomic well-being of the economy as it employs close to 9.4% of India’s labour force, as per the association. 18 20 16 18 14 % of India GDP 16 14 12 8.2 7.1 10 8 6 While both formats compete in almost all categories, the unorganised sector is largely concentrated around the food and grocery portion, while the organised sector has harped on apparels, accessories and lifestyle goods more than on groceries. All figures in (%) Transport, Storage & Communication Construction 0 Community, Social & Personal Services Trade, hotels & restaurant 2 In its current form, the retail sector in India is mostly unorganised in its structure, with the organised retail contributing a small 7% to the total sector as of FY2012. However, this industry is witnessing a fast transition and it is estimated that the organised sector will record a growth rate of close to 24% CAGR to increase its share to 10.2% of the total sector by 2016–2017, as per ASSOCHAM. As of 2016, the organised retail sector would therefore touch the size of INR 3.5 trillion. Finance, Insurance, Real Estate & Business Services 4 Industry Estimates Overall Retail Sector to Touch INR 34 Trillion by 2016 24 Estimated Growth of Organised Retail 40 35 INR trillion 3 2 1.2 23 30 25 34.0 29.5 23 25.7 16.9 22.3 20 22 19.4 15 22 10 1 2011 0 2012F 2013F 2014F 2015F 2016F 5 0 2011 2012F 2013 2014F Retail Sector 2015F Share in GDP Source: CSO, ASSOCHAM, AT Kearney, Jones Lang LaSalle Research 2016F 21 Retail / GDP share (%) Retail sector (in INR trillions) 3.5 4 24
  • 5. INDIA‘S RETAIL LUXURY QUOTIENT 5 Break-up of Organised and Unorganised Retail 7% 6 8 1 5 24 2 1 4 Food and Grocery 3 1 Apparel Consumer Durables, Mobile & IT 4 93% 10 Home Décor and Furnishing 6 Beauty, Personal and Healthcare 4 Pharmacy 12 20 70 Jewellery, Watches and Eye Care Footwear 35 Books and Music All figures in (%) Organised retail (2011-12) Unorganised retail (2011-12) Source: India NSSO data, Jones Lang LaSalle Research Value of Grade A Organised Retail Stock in India The presence of unorganised retail is spread across all parts of the country, although organised retail has started to flourish since the early part of last decade. Within that, most of the investible grade stock of Grade A category of retail spaces revolves around the larger metros. Delhi NCR and Mumbai NCR, thus, have been leading in terms of the cities having the highest concentration of Grade A retail malls, followed by other top Tier I and Tier II cities. Source: Jones Lang LaSalle Research
  • 6. 6 INDIA‘S RETAIL LUXURY QUOTIENT Indian Retail Sector – SWOT Analysis Strengths Weaknesses • Significant contributor to the Indian economy and thus important for policymakers • Critical sector in terms of its socioeconomic benefits • Creates livelihood for a large segment of population, both officially and unofficially • India’s rising urbanisation—urban inhabitants value convenience shopping • Disposable income in India is on the rise; helps enhance consumerism (spend now, save later) • Witnessed high growth rates in the past, while growth outlook is also bright • Agriculture sector in India is huge, offering abundance of raw materials • Information technology, which enables cost reduction for retail, is strong in India • Highly unorganised sector and thus inefficient; causes drain on national resources (pilferage of food grains, etc) • Poor infrastructure limits growth and profitability • Regulatory hurdles are high, especially in obtaining mandatory multiple retail licenses • Management of supply chain is skewed in favour of few large wholesalers/retailers • Within the organised sector, talented professionals are difficult to find • Real estate cost, particularly in larger cities, acts as a deterrent • As yet, the retail sector does not have an industry status, which limits its ability to raise financing • Multiplicity of taxes & taxing bodies coupled with a MRP (Maximum Retail Price) regime reduces margins Opportunities • Increasing awareness of consumers about quality products and services • Indian retail sector is huge and is therefore seen as an attractive market by multinational retailers • High level of consumerism encourages product innovation and improved services • While leading urban centres in India is rightly served, smaller towns and rural areas are almost untapped • With a median age of around 26 years, India’s demographic dividend story will remain intact for many more years • Government’s effort towards increasing banking penetration and financial inclusion will further encourage spending Threats • Vast unorganised market puts severe downward pressure on industry margins • Ongoing economic slowdown has affected the spending power of consumers to a great extent • Any move towards modernising the industry is met with opposition from wholesale-retail associations • Political deadlock between the proreformist parties and the left-wing conservative parties could delay necessary reforms in this sector • Reversal of announced policy measures and retrospective clauses in litigation and taxation disputes affect investor sentiments
  • 7. INDIA‘S RETAIL LUXURY QUOTIENT India Retail: Demand Supply Dynamics The Indian retail sector has witnessed unprecedented growth over the last decade, driven by robust economic growth, rapid urbanisation and changing lifestyles and aspirations of the Indian consumer. From less than 1 million sq ft of mall space in 2001, the Indian organised retail sector has increased manifold. However, the ups and downs of the Indian economy had always taken its toll with changes in absorption and vacancy over the years. 00 ('0 sq (Vacancy Rate) 30 ) m Forecast 0 50 1 25 50 20 00 15 75 0 10 0 50 5 12 10 0 25 0 2009 2010 2011 Completions 2012 2013 Net Absorption 2014 2015 0 After displaying stellar growth, the retail scenario in India took a beating during the years after the global financial crisis (GFC). It bounced back in 2011 with the completion of malls that were in the pipeline and dropped again with a decrease in supply and net absorption in 2012. In the coming years, we expect to see a moderate inflow of fresh supply of mall space and a lukewarm demand for malls at poor locations and of inferior quality. This is expected to marginally increase the vacancy in India’s organised retail stock. Vacancy Rate Source: Jones Lang LaSalle Research, 2Q13 All the seven cities in India, except Mumbai, are likely to experience increase in the vacancy levels in the midterm of the coming three years. As demand is likely to be concentrated in malls in appropriate locations, based on sound research on cluster and consumer pattern. We can see the higher change in Hyderabad with more than 15% increase because of poor performance in the absorption front. However, Chennai and Delhi—with a marginal increase—and Mumbai—with a decline in vacancy rate—could remain the better performers. We also expect a significant increase in the Delhi NCR stock in the coming three years and Hyderabad stock getting nearly doubled in the said time frame. The forecast value are taken of end-2015 and the present value is of 2Q13 Source: Jones Lang LaSalle Research, 2Q13 The organised retail stock of India stands at 67.1 million sq ft, in the major seven cities 1H13 witnessed new supply, amounting to 90% of the total supply of the entire 2012 Net absorption was down by 0.3 million sq ft in 1H13 as compared to 1H12 Present vacancy in Pan-India Grade A stock stood at 18.6% at end-2Q13 7
  • 8. 8 INDIA‘S RETAIL LUXURY QUOTIENT Future of Indian Retail Present Polarisation in Demand Key to Success • Understanding the locational background and its suitability and potential for upcoming retail brands • Understanding the consumer needs and wants • Venturing into locations that are having favourable residential catchments or are likely to have better retail potential in the long run • Selecting the correct strategy for operations and growth • Churning in newer and innovative ideas for potential retail development • Brand awareness campaigns that could help build performance guideline for the retailers The organised retail stock of India is expected to be 87.4 million sq ft as at end-2015 Source: Jones Lang LaSalle Research, 2Q13 The existing high vacancy in malls in Mumbai and in Delhi NCR could also be attributed to the polarisation in the demand for malls in these cities. The malls that are in good locations and are backed up by the sustainable consumer community suitable for them are helping them perform well with large footfalls and good conversion. Meanwhile, overambitious projects launched in with poor designs at times coupled with poor locations contribute to higher vacancies within the vicinity and the rest of the city. Even with the expected correction in supply in the long run, the vacancy is expected not to change much as some of these projects are under construction and would be operational in the midterm. Another important point to consider is the lesser availability of lands in the prime city areas for the development of organised retail Vacancy is likely to remain unaltered with marginal ups and downs around its present level NCR Delhi Mumbai Bangalore Chennai Kolkata Hyderabad Pune Jones Lang LaSalle Research and Real Estate Intelligence Service (REIS), 2Q13 (for detailed parameters, refer to Annexure 1) Attractiveness of High Streets Brand Consciousness Cosmopolitan Index Experimenttaion Index Population in the age group 18-45 years Retail Consciousness Index Household with 2 or more employed Household Expenditure Pattern Household Income Propensity to Consume % of population in Sec-A & Sec-B Migration in the last 4 years Demographics Upper-mid and high residential units launched in last 3 years Grade A High Street stocks in prominent locations Grade A quality stocks coming up in next 3 years Grade A quality stocks Prime Retail Rents Real Estate Drivers Market Potential Index Cities Retail Attractiveness Index Retail Attractiveness Index
  • 9. Delhi NCR Delhi NCR tops most of the parameters on which we base our retail attractiveness quotient. The city tops all real estate drivers and also the sociopsychological parameters. As a result, Delhi NCR stood first in rank and we can deduce that it has the most enriching retail legacy among the Indian cities. Mumbai With the highest in-migration and a large number of SEC A and SEC B population, Mumbai has the highest retail demand potential. However, a lack of availability of land parcels leading to high rents in prime areas act as a dampener that causes Mumbai to lag behind Delhi in terms of existing retail stock, and also against other cities when compared to the upcoming supply. The high propensity to consume creates an inherent shopping culture, which helps sustain the rise in demand for retailers. Bangalore Bangalore ranks high on the chart with its good retail consciousness and the existing and upcoming supply. In addition, affordable rents in the city—compared to other Tier I and some Tier II cities—have helped the retail to flourish here. However, the city has lesser household expenditure even when compared to Kolkata and Chennai. Chennai Chennai, with its affordable rents and good high street stock in contrast to the organised retail stock, has received the fourth rank. In addition, the large number of INDIA‘S RETAIL LUXURY QUOTIENT 9 high and upper-mid residential units launched in the last three years would be able to create the retail demand. However, many from Chennai migrate to other IT destinations such as Bangalore, Hyderabad and Pune, as indicated by their low migration rates. Kolkata The best that Kolkata can offer to retailers is the attractive household expenditure and an illustrious high-street variety retailing. It has a fairly high concentration of SEC A and SEC B households whose propensity to consume is usually higher than others. However, rents in prime areas are not affordable and the retail stock is also low, both of which make penetration of the retailers difficult. Hyderabad Hyderabad offers attractiveness in terms of affordable rents, which is higher only to Pune among the Tier II cities. In addition, a huge amount of upcoming supply in the next three years would naturally keep the momentum in consumption alive in the future. However, lesser household income and household expenditure has ranked it low in our table. Pune Pune provides the most affordable rents in prime areas among the Tier I and Tier II cities. The high migration rates will be well supported or even enhanced in the future, given that the city has a large office supply per capita in the pipeline. However, low household income and expenditure compared to most other cities has ranked it the lowest. Annexure 1 Indicator and Metrics Used in Creating the Indices Factor Indicator Metric Market Potential Index (MPI) Real Estate Drivers Demographics Average rents of 50% of the malls in the prime areas of the city (excluding the top 25% and bottom 25%), including the weighted average of vanilla and anchor rents Completed quality stocks – Presence of high-quality completed stock shows the extent of maturity of the market Total existing organised retail space Upcoming supply is a leading indicator of the extent of maturity expected in the market in the coming years Total organised retail space that is expected to come up by end-2015 High street stocks in prominent locations drive the cities’ market potential Total high street retail in prominent retail destinations of the city in terms of shopping clusters and shopping centres High and upper-mid residential units produce the base for retail catchments in the city as the dwellers are more likely to visit the malls and the costlier high street locations Propensity to Consume Prime retail rents – Penetration of all the brands depends on the precinct’s rental affordability along with its high-income availability to continue to the profitability equation. Mature markets may tend to fetch higher rents. However, with high supply, the retail rents does not affect much The total number of residential units in the upper-mid and high categories launched within the last three years Migration – Migrant population not only adds to the consumer base but is also likely to have increased its acceptance to organised retail spaces such as malls versus conventional stores People1 who migrated to the city in the last four years Consumer profile is another deciding factor behind a city’s drive to act attractive towards the retailers as most of the SEC A and SEC B population are conscious towards the presence of brands Number of SEC A and SEC B population of the city Total number of households with income of more than INR 300,000 Households above a certain income threshold are more likely to shop with higher frequency and for SEC A, income more than INR 500,000 for SEC B and income foot larger bills than households with lesser income more than INR 1,000,000 for SEC C Expenditure of TIG is the decisive factor for propensity to consume Expenditure of households with income more than INR 500,000 per annum Families that have more than one employed member have higher earnings potential. Moreover, employed members of the household have greater economic freedom in making independent consumption choices Number of households with more than two employed members Retail Consciousness Index (RMI) The young population is more brand conscious and focused towards choosing products based on newer trends Population in the age group of 18–45 years Experimentation with practicing newer fashion trends and consciousness towards modern fashion phenomena creates the base for international brands with better potential for experimentation Qualitative understanding of the fashion consciousness of the cities and how they are reacting to the newer trends A cosmopolitan city is the breeding ground for fashion potential Qualitative and subjective understanding of cosmopolitan nature of the cities Brand consciousness of a city helps the retailers to enter the market and achieve profitability with potential sales Qualitative understanding about the performance of the international luxury and premium brands and the cities’ consciousness about the these brands that are newer entrants in Indian markets Attractiveness of high streets of the city helps in building the retail consciousness even if the city does not have potential Grade A quality organised retail stock Subjective and qualitative understanding of the performance of the high streets in terms of visibility and footfalls Limitations • Preference for shopping malls will be higher in cities where shopping centres have been historically prevalent (e.g., Delhi) versus cities where high street shopping has been prevalent (Mumbai, Chennai and Hyderabad). • The consciousness data has been used by qualitative assumptions. However, individual feelings and preference could vary in specific cases. • The future data and their impact are predicted. However, any change in the market scenario and unforeseen circumstances could change the equation and the process then calls for a reiteration. 1 Number of migrants is based on total population because of the unavailability of data of migrants in SEC A population. It is assumed that the SEC A migration rate should be same for these top cities. Source: 1. Analytics and real estate data are sourced from REIS (Jones Lang LaSalle) 2. Demographic, sociocultural and income data is sourced from Indicus Analytics 2011–2012.
  • 10. 10 INDIA‘S RETAIL LUXURY QUOTIENT Luxury Retail in India Exploring New Destinations
  • 11. a INDIA‘S RETAIL LUXURY QUOTIENT 11 Key Luxury Retail Clusters in India At present, India enjoys only 1%–2% of the global luxury market. Luxury retailers, both national and international, are in a spree to foray or expand their footprint in India. The increasing foreign travels of Indians have significantly increased the brand awareness of India. Along with this, the increasing upper-middle class in India are the country’s key drivers of luxury retail demand. Louis Vuitton, Prada, Gucci and Jimmy Choo are no more unknown brands to India. In the last decade, luxury retail has grown significantly and is growing at a rate of almost 20% 1. From luxury cars and apparels to furnishings, all are paving their way into the choices of Indian consumers. The definition of luxury is very relative and changes from country to country and among different income groups. However, most households earning more than INR 1 million or above annually opt for luxury goods in India. With the significant growth of this income group, luxury retail in India is expected to witness steady growth in the coming years. In India, preference for luxury goods is growing across all the metro cities, although they are mostly concentrated in Mumbai and Delhi. Luxury malls such as DLF Emporio in Delhi, Palladium in Mumbai and UB City in Bangalore are already operational. However, luxury retailers generally open their stores in luxury hotels with increased preference from consumers as they are expanding their brand presence by starting their stores in high-end malls and high streets and sometimes opening their flagship stores in high-end residential neighbourhoods. However, finding a space as per their standards and specifications is still a challenge in India. In this paper, we attempted to map a few such clusters across the seven metro cities in India based on the various qualitative and quantitative factors catering to the preference for luxury retail. The factors adopted to select the clusters were penetration of luxury brands and preference for luxury. These factors were analysed on the basis of the parameters below: • Presence of noted luxury apparel and accessories brands • Presence of luxury automobile showrooms • Presence of fine dining restaurants • Presence of luxury/premium residential projects • Neighbourhoods and catchments When mapped, these parameters reveal clusters of luxury retail that can be classified into three categories. Based on their stage of development, the clusters are classified as established, existing, growing and emerging. The clusters and their characteristics will be discussed on the following pages. Luxury brands focus on strong growing brand consciousness and the fast growth of India’s uppermiddle class DLF Emporio in Delhi, Palladium in Mumbai and UB City in Bangalore are luxury malls operational in India. India’s retail real estate has to upgrade its specifications to meet the global standards to cater to the luxury retailers’ requirements. 1. The Indian Luxury Summit 2012 – Analysing the Indian Luxury Market
  • 12. 12 INDIA‘S RETAIL LUXURY QUOTIENT Delhi NCR Accounts for highest SEC A population having income of more than INR 300,000 pa Audi, BMW, Mercedes, Jaguar, Land Rover, Rolls Royce Zara, LV, Hi-Design, TAG Heuer, Jimmy Choo, Paul Smith, Emporio Armani, Clarks Cost for two is greater than INR 2,500 (excluding beverages) The featured brands do not make a comprehensive list of all the brands present in the city. 3 5 12 West Delhi Rajouri Garden, Shivaji Garden, Rohini, Pitampura, Kirti Nagar Central Delhi 2 3 27 Connaught Place (Inner and Outer Circle) Prime South Vasant Kunj, Saket, Greater Kailash, Khan Market, South Extension, Lajpat nagar 1 14 98 1 1 8 NOIDA NOIDA (Sectors 15-18), City Center Gurgaon MG Road, Golf Course Road, Mehearouli Road, Delhi Gurgaon Expressway 5 6 36 2 6 Extended Gurgaon 32 NH8, Dwarka Expressway ESTABLISHED GROWING EMERGING LOCATION LOCATION ADVANTAGE REAL ESTATE PARAMETERS FUTURE OUTLOOK Central Delhi (Established) Being the oldest and one of the largest commercial, financial and business centres in Delhi, the location enjoys heavy footfalls which spur the retail sector. The presence of foreign bank branches, clothes and accessories, F&B and luxury car outlets is evidence of the retail potential of this developed cluster. The unavailability of retail space is a concern. No malls are present here, with high street However, the demand looks bright in the cluster shopping the dominant retail format. Despite with huge footfalls each day. absence of high-end residential, this area is preferred by shoppers spread across the breadth of Delhi. As a result, the demand from retailers has pushed the retail rents to INR 400-500 per sq ft per month. West Delhi (Established) A well-established area characterised by upper-mid No luxury residential units have come up in the past three years, but demand for organized retail and high-segment business families and private builder floors which has added to the attractiveness has been driven by the existing SEC A population. This is evidenced by the presence of more than ten of this location. operational malls and another five projects under development. The retail rents are in the range of INR 150-200 per sq ft per month. The future outlook is impacted by the presence of a dominant high street shopping culture, though recent developments have shown that the correct mall design and management can reap the benefits of excellent tenant profile and healthy footfalls.
  • 13. INDIA‘S RETAIL LUXURY QUOTIENT Being home to the urban elite , this location has seen demand for luxury retail with a push towards international brands and luxury cars. The future of the cluster’s retail looks good with its More than 250 luxury residential units had been launched in the last three years, which reciprocated positioning as the city’s luxury retail focal point. the growth in spite of land shortage. Large numbers of foreign bank branches are also present to cater for the high net worth individuals (HNWI) population. Five midsized to large-sized malls are present, including the luxury mall DLF Emporio. However, there is a shortage of supply in the pipeline. Retail rents are within the range of INR 250–INR 300 per sq ft per month. NOIDA city and its city centre are acting as the major hub of the new age industries, which includes IT/ITES sector and are also catering to the demand of modern urban elites. At present, NOIDA has five mid to large size malls with two upcoming malls in pipeline. The demand is supported by more than 4,000 high-end residential units launched in the last three years. The rental range is between INR 150-175 per sq ft per month. The cluster is growing fast and could observe retail sector development coming up of age as it is supported by the high-end population. Gurgaon is developing rapidly. Commercial sector development, complemented by the residential sector’s growth and proximity to the airport, is helping the cluster grow. More than 3,000 high-end residential units were launched in the last three years. The retail demand has been supported by six midsized to large-sized malls. The presence of foreign banks and luxury car showrooms are also being driven by the real estate growth. Consumer demand has pushed the cluster’s retail rent to INR 175–INR 200 per sq ft per month. The cluster’s future is bright with the development of new age commercials. It is also supported by residential growth, which drives a sustained retail demand in the long run. It is one of the upcoming locations that is connected very well with Dwarka Expressway and NH8 This cluster witnessed the launching of more than 5,000 high-end residential units in the last three years, which created a base for huge consumer demand. The residential sector could boost the cluster’s retail demand that will likely open up new possibilities and opportunities. Prime South (Established) NOIDA (Growing) Gurgaon (Growing) Extended Gurgaon (Emerging) 13
  • 14. 14 INDIA‘S RETAIL LUXURY QUOTIENT Mumbai MMR Amidst many retail clusters, retailers can still find opportunities by location & densification Zara, LV, HiDesign, Tag Heuer, Jimmy Choo, Paul Smith, Emporio Armani, Clarks Audi, BMW, Mercedes, Jaguar, Land Rover, Rolls Royce Cost for two is greater than INR 2,500 (excluding beverages) The featured brands do not make a comprehensive list of all the brands present in the city. 0 1 1 0 2 3 Thane Ram Marooti Road, Ghodbunder Road Malad Kandivali & Borivali Andheri WEST Lokhandwala Complex, Link Road 3 0 5 3 1 40 0 2 36 Andheri Kurla Road- Powai Hiranandani Powai, International Airport Terminal & Vicinity Bandra WEST- Juhu Linking Road, Juhu Tara Road BKC- Kurla WEST LBS Marg 3 1 5 Vashi-Nerul Vashi Node, Seawoods Node 6 7 18 Worli- Lower Parel Annie Besant Road, High Street Phoenix 2 6 32 Churchgate-Colaba Colaba Causeway, Fort ESTABLISHED GROWING EMERGING LOCATION LOCATION ADVANTAGE REAL ESTATE PARAMETERS FUTURE OUTLOOK Churchgate-Colaba (Established) This is the oldest and among the largest commercial, financial and business centres in Mumbai. The cluster has a high level of commercial activity and tourism because of its huge footfalls. This cluster has only one accessible mall at Nariman Point, although it is known to house popular high-street markets such as Colaba Causeway and Fort. Unavailability of retail space is one of its prime concerns. However, the cluster’s demand is high with huge footfalls every day. Bandra West - Juhu (Established) This cluster is illustrious in terms of consumption parameters—particularly fine-dining—and receives high footfalls from its neighbouring high-end residential households and avid shoppers. There is no mall within this vicinity, although it houses popular high streets and small shopping arcades. Rentals in this cluster are very high and space availability for constructing large malls is scarce Demand is very high, but space availability, high rentals and competition from high streets could be of concern for mall developers. Worli-Lower Parel (Established) This cluster is home to the elite residential households of Mumbai. It also houses large-scale commercial buildings that help to attract footfalls from the high-consuming class. It scores very high on all consumption parameters. There are four good malls and a prominent high street in the vicinity. It houses Mumbai’s only luxury retail mall—Palladium. Rentals are high, owing to its strategic location. There is scope for further retail development, although the availability of space and high rentals would remain a challenge.
  • 15. INDIA‘S RETAIL LUXURY QUOTIENT Andheri Kurla Road- Powai (Growing) Andheri West (Growing) 15 With the upcoming completion of Mumbai’s first metro, there is an ample commercial and residential activity happening around this cluster as it is easily one of Mumbai’s most important east– west traffic corridors. Retail high streets in Powai have already picked This cluster has witnessed Mumbai’s highest up well and there is a scope for this cluster to completions of high-end residential units during 2010–2012. Also, in terms of upcoming completions accommodate a large-sized mall. (2013–2015), it ranks the third highest. The cluster has no mall and consumers rely on high streets. Consumers have access to R-city, Phoenix and few other malls, but with some difficulty. This cluster, which has been part of the western suburbs, houses the largest number of Mumbai’s SEC A households. Additionally, it houses several commercial establishments, thereby creating ample footfalls. The future of retail in the cluster looks good with its It houses approximately four to five malls nearby and it also boasts of a prominent high street around positioning as the city’s luxury retail focal point. Lokhandwala Complex. While a couple of malls receive very good footfalls, others are struggling to attract consumers because of poor mall management. Rentals are high.. While it is a growing retail cluster, the presence of prominent malls nearby will have to be examined. Identifying the right location will be very important. Cheaper rentals would likely attract developers Vashi-Nerul (Emerging) Having several large-format malls and other Among all the clusters in Mumbai, this has sources of entertainment, this cluster is a shoppers’ witnessed the second highest completions of highparadise in Navi Mumbai. end residences in the last three years. Mall culture among households is high as the cluster lacks high streets. BKC-Kurla West (Emerging) BKC is already been viewed as the emerging CBD of Mumbai. Presence of several large financial institutions and pharma companies amongst others ensures high footfalls and is looking to be the most premium office destinations. The spillover effect of BKC has been felt on Kurla West as well, which is developing rapidly. Commercial activity is strong in the vicinity. The cluster will witness large number of completions of high-end residential units while it already is emerging gradually on the consumption parameters. There is 1 mall in the vicinity and it enjoys reasonably good footfalls. The cluster will witness ample demand going forward. However, developers will have to strike a balance with high rentals it commands. With successful operation of malls such as Phoenix Market City in Kurla W, we believe it has potential to grow. In addition, F&B and automobile sector are looking to be easy entrants among others. Malad-KandivliBorivli (Emerging) This cluster has come to prominence due to its good road & rail connectivity to major commercial destinations and to South Mumbai. In recent times, it has shed its image of a cluster inhabited by lower or middle-income population. Our consumption parameters suggests gradual pick-up in demand for retailers Residential activity has picked-up steam over last few years. By 2015, this cluster would witness second highest completions of high-end residential units. We also foresee gradual emergence of commercial activity which would help enhance retail footfalls. Despite 2-3 prominent malls in the neighborhood, we believe there is ample scope for further development of retail considering the population size and growth. An upcoming mall, should receive positive interest from retailers, also considering its relatively low rentals. Thane (Emerging) This cluster has become the hotbed of residential An erstwhile hub of lower and middle-income construction activity due to its affordability and vast population, Thane has lately completely transformed into a self-sufficient city, barring major expanse of unutilized land towards the interior. commercial activity. Many high-street and malls has kept the retail activity bustling. Affordable rentals and availability of space, coupled with rising population and incomes will be the key trigger to further development of retail activity in this cluster. Vasai-Virar (Futuristic) This cluster has seen a large influx of population from erstwhile affordable residential corridors of Mumbai as well as new migrant population who could not afford a house in Mumbai. Therefore, while the inherent population is largely middle-class or lower, the new influx of population is largely higher consuming class. Although starting to pick-up, property prices are relatively reasonable. There is no prominent Grade-A malls in this cluster, and shoppers usually frequent to high-streets and stand-alone stores to cater to their consumption needs. Due to large-scale residential development, there is scope for retailers to tap the potential consumption. Few branded outlets have already started to foray into some of the high-streets. However, organized retail in the form of malls could be some time away.
  • 16. 16 INDIA‘S RETAIL LUXURY QUOTIENT Bangalore Luxury retail driven by IT development in the city Zara, LV, Hi-Design, Tag Heuer, Jimmy Choo, Paul Smith, Emporio Armani, Clarks Audi, BMW, Mercedes, Jaguar, Land Rover, Rolls Royce Cost for two is greater than INR 2,500 (excluding beverages) The featured brands do not make a comprehensive list of all the brands present in the city. North Bangalore 0 4 10 0 4 9 Malleshwaram, Yeshvantpur, Bellary Road, Hebbal, Hennuru, HSBR Layout East Bangalore Old Madras Road Whitefield Road, White field Central Bangalore MG Road, Commercial Street, Cunningham Road, Brigade Road, Vittal Mallya Road South and South West Bangalore Bannerghatta Road, Sarjapur Road, Hosur Road, Outer Ring Road, Electronic City 0 8 24 5 0 8 ESTABLISHED GROWING EMERGING LOCATION LOCATION ADVANTAGE REAL ESTATE PARAMETERS FUTURE OUTLOOK Central Bangalore (Established) As Bangalore‘s CBD, the cluster houses the city’s major banks, hotels and offices. This location is also lined by many premium and luxury national and international retail brands and therefore experiences large volume of footfalls. This location hosts Bangalore’s most prominent malls—UB City, Leela Galleria, Garuda Mall and Forum 2 to name a few. It also has a few prime high streets that house local as well as national and international brands. This location enjoys good demand from retailers, but the availability of quality retail space is a challenge. As a result, the retail rents to INR 90–INR 150 per sq ft per month on the high streets and INR 200–INR 250 per sq ft per month in the malls. As there is less scope for new development, the supply of quality retail space is restricted. However, good footfalls in this location will be the key attraction to drive the retailer demand. East Bangalore (Growing) Most preferred IT and residential suburbs of Bangalore. Good connectivity and availability of social infrastructure attracted overall development and it has luxury residential projects, prime hotels and malls. It witnesses strong demand for retail due to the rising population of IT employees. This location is saturated with good malls such as The Forum Value Mall, Inorbit Mall, The Park Square Mall and Phoenix Market City Mall. This location enjoys good demand from retailers due surrounding catchment of IT employees and retail rents to INR 40-60 per sq ft per month on the high streets INR 150-200 per sq ft per month in the malls. Quality malls continue to be developed in the area. Development of office spaces and high end residential projects in this location will drive luxury retailer demand. North Bangalore (Emerging) It is fast emerging as the next business destination of the city with development of business parks. This is also surging the development of high end and premium housing in this location. Consequently retail developments are also coming up. This location has Orion Mall, Market City West, Vaishnavi Mall, Golden Grand Mall and Esteem Mall. This location also has few prominent high streets with good brand presence. This location is fast growing and so it enjoys good demand. Retail rents to INR 50-70 per sq ft per month on the high streets and INR 150200 per sq ft per month in the malls. There is large scope for new development in this location. There are few good malls expected to be operational in this sub-market. Development of office spaces and residential projects in this cluster will be the key attraction to drive the retailer demand. This is an emerging business destination that connects the central city to the Electronic City. Good connectivity spurred the development of office and residential developments in this location. These developments led to the construction of high streets and malls. This location has one of the prominent malls of Bangalore—The Forum Mall—along with Garuda Swagath, BB Mall, Gopalan Signature, Unitech Mall, Total Mall, SJR Spectrum and Soul Space Spirit. This location is enjoying good demand and retail rents of INR 70–INR 90 per sq ft per month on the high streets and INR 80–INR 150 per sq ft per month in the malls. In addition, rapid population growth and ease in travel has increased the catchment reach. It has a large scope for new development. It has a few malls under construction. The development of office and residential sites along Bannerghatta Road, Hosur Road and Sarjapur, together with Electronic City will be the key attraction to drive the cluster’s retailer demand. South and South West Bangalore (Emerging)
  • 17. INDIA‘S RETAIL LUXURY QUOTIENT 17 Chennai Well-known as one of the cities with best in-class high street retail destinations Audi, BMW, Mercedes, Porsche, Jaguar, Land Rover Zara, LV, Hi-Design, Tag Heuer, MontBlanc, Bottega Veneta, Starmark, Paul Smith, Clarks Cost for two is greater than INR 1,500 (excluding beverages) The featured brands do not make a comprehensive list of all the brands present in the city. 1 0 16 1 6 25 T Nagar Usman Road, Ranganathan Road, Pondy Bazaar Nungambakkam High Road, KNK Road Adyar 0 1 0 0 0 6 SP Road, LB Road, Gandhi Nagar Velachery Velachery Bypass, Velachery Main Road, Taramani Road GST Road 2 0 7 Tambaram, Chrompet, Pallavaram ESTABLISHED GROWING EMERGING LOCATION LOCATION ADVANTAGE REAL ESTATE PARAMETERS FUTURE OUTLOOK T Nagar (Established) The cluster only comprises high street destinations that produce an optimum mix of all categories of retailers, including value, lifestyle and luxury. It could be identified as one of the highest grossing high streets in the country with very good connectivity through rail and road. High street retail is the talk of the town for this cluster. The age-old presence of this cluster and its fame attract consumers well beyond Chennai; therefore, this cluster does not rely on the neighbourhood residential catchment. Its consumer demand and absence of space pushed the rent to the range of INR 120–250 per sq ft per month. The absence of new supply is a concern. As a result, large footfalls could lead to higher rents in the existing areas. This is another well-known location in the city that is surrounded with MNC and government offices and foreign consulates. It is also one of the oldest locations with good rail and road connectivity. It is one of the prime residential locations in the city with an increasing The potential for retail growth is high and the only concern is retail demand and growing space crunch. Bergamo Mall, the hub of retail space shortage. luxury retail destination, is present here amid a number of small and midsized shopping centres and high street retail destinations. The rents are within the range of INR 120–INR 250 per sq ft per month. A posh and upscale upper-mid and high segment SEC A residential destination and another prime location for high street retail, the location also boasts of good connectivity to the other parts of the city, which attract consumers from across the city. The high street retail is primarily supported by the neighbourhood catchments who reside in the high-end properties developed few years ago. This location does not have a mall as high streets cater the retail demand. The retail rents are within the range of INR 90–INR 150 per sq ft per month. We expect the area to attract more luxury and high value retailers amid the presence of both consumers and affordable quality space Another residential area in Chennai, its growth could be attributed to the growth in the city’s IT/ITES industry with its strategic advantage in location and connectivity to OMR and the central city. Velachery and its neighbourhoods witnessed the launch of more than 500 high-end residential units in the last three years. This location saw two malls opening up this year including Phoenix High Street, the largest mall in Chennai. It also possesses good high-street destinations. The rents are within the range of INR 75–INR 110 per sq ft per month. The retail outlook of Velachery looks promising with the growth of commercial sectors in the vicinity of OMR. It is one of the upcoming locations very well connected with roads and a proposed metro. In addition, a number of star hotels have come up in the area and it is shifting toward organised retail. The emergence of IT along with other industries and the established residential catchment both support the high street retail. While the presence of an airport has drawn luxury car showrooms, lower rents of INR 30–INR 60 per sq ft per month supports the retail activity in this emerging location. With more upcoming organised and quality retail space, the demand is complemented by residential growth in the uppermid segment. Nungambakkam (Established) Adyar (Established) Velachery (Growing) GST Road (Emerging)
  • 18. 18 INDIA‘S RETAIL LUXURY QUOTIENT Pune Amidst demand-supply imbalances between various clusters in Pune, the city can offer good retailing opportunities Zara, LV, Rolex, Tag Heuer, Diesel, Boggi Milano, Timberland, Clarks Audi, BMW, Mercedes, Jaguar, Land Rover, Renault Cost for two is greater than INR 1,500 (excluding beverages) The featured brands do not make a comprehensive list of all the brands present in the city. Aundh-Baner 3 0 10 0 2 5 DP Road, Baner Road FC Road & JM Road FC Road, JM Road, Deccan Koregaon Park- Bund Garden 3 1 33 North Main Road, Bund Garden Road MG Road & Camp 3 1 6 0 1 21 0 1 22  MG Road, East Street Kharadi- Hadapsar Magarpatta Road Nagar Road- Kalyani Nagar Nagar Road ESTABLISHED GROWING EMERGING LOCATION LOCATION ADVANTAGE REAL ESTATE PARAMETERS FUTURE OUTLOOK Koregaon ParkBund Garden Road (Established) This cluster is located in the heart of the city and is an established residential corridor, mostly of high-end households. Commercial activity co-exist thereby ensuring high footfall. The cluster scores high on consumption parameters making it preferable for retailers. There is limited presence of organized retail apart from high-streets where footfalls are high. Availability of land is scarce for further retail development. Rentals in high street are high. High rentals and unavailability of land acts as a deterrent for retailers, who have to focus on existing high-street locations for making an entry. However, demand continues to remain high in this cluster from boutiques and F&B. This cluster houses a large number of SEC A households and also has large student population that creates demand for a variety of retail outlets. It has a concentration of commercial space too. This cluster has supply constraints. However it has prominent high-streets for retail. Rentals are high considering limited scope for new retail space to arrive.  Demand will continue to remain high and so will the rentals This is an old residential and commercial establishment near the Pune railway station. The footfalls in the cluster are high. It scores high on consumption parameters as well. The cluster has two malls. One of them enjoys good footfall, low vacancy levels and high rentals. It has high streets, although the demand for organised retail could be higher. Demand is very high. Availability of space, high rentals and competition from high streets could be a concern for mall retailers FC Road-JM Road-SB Road (Established) MG Road-CampDhole Patil Road (Established) Kharadi-Hadapsar (Growing) Nagar RoadKalyani Nagar (Growing) Aundh-Baner (Emerging) This cluster boasts of upper-mid and high-end residential The cluster has two existing malls which mostly receive households and continues to pick-up as a residential good footfalls. Amid the scope for future development of destination. Commercial activity too is high. retail, preference for location and quality of retail space remains the key parameters to be carefully considered. The cluster scores high on consumption parameters which indicates rising demand and growing affluence. This cluster is promising looking at the gradual rise in consumption parameters. It is likely to witness to large supply of high-end residences in next 2-3 years. Residential growth picking up on the back of large number of upper-mid and high-end residential households high commercial activity acts advantageous for the location. The cluster has three existing malls with good footfalls. Amid the scope for future development of retail, preference for location and quality of retail space remains the key parameters to be carefully considered. High consumption parameters indicating the rising demand and growing affluence talks about the cluster Large supply of high-end residences in next 2-3 years is promising for this cluster with gradual rise in consumption parameters Until recently, the cluster was not ready for retailers or mall culture. However, with the recent increased penetration of commercial IT and high-end residential, the demand for retailers is growing. There are supply constraint of malls as of now, but there is one mall under construction. Demand is gradually gaining strength and availability of space may not be much of an issue at this point. The scope for retailers is high. As the demand is strong, availability of space is not an issue and rentals are comparatively reasonable.
  • 19. INDIA‘S RETAIL LUXURY QUOTIENT 19 Hyderabad Southern India’s hub for Luxury cars Zara, LV, Hi-Design, Tag Heuer, Jimmy Choo, Paul Smith, Emporio Armani, Clark, Canali Audi, BMW, Mercedes, Jaguar, Land Rover, Rolls Royce Cost for 2 is greater than INR 1,500 (excluding beverages) The featured brands do not make a comprehensive list of all the brands present in the city. Western Hyderabad 1 4 5 5 6 14 4 1 9 Hitec City, Kondapur, Kukatpally, Gachibowli Off Central Hyderabad Banjara Hills Road No 1, 2, 3, 10 and 12, Jubilee Hills Road No 36 and 45 Central Hyderabad SP Road, Begumpet, Punjagutta, Somajiguda, Nagarjuna Circle, Secunderabad, Himayat Nagar North Hyderabad Vikrampuri, Tirumulgiri, Kompally, Dr. A S Rao Nagar South East Central Hyderabad Dilshuk Nagar, LB Nagar ESTABLISHED LOCATION GROWING EMERGING LOCATION ADVANTAGE REAL ESTATE PARAMETERS FUTURE OUTLOOK The central business district of Hyderabad, it houses major banks, hotels and offices of the city. This location is also lined by many premium and luxury, national and international retail brands and therefore it experiences large volume of footfalls. This location is mostly dominated by high street and has malls such as Hyderabad Central. Prime high streets which house local as well as national and international brands are Begumpet, Somajiguda and Himayat Nagar. This location enjoys good demand from retailers however as availability of quality retail space is a challenge. As a result, the retail rents to INR 100-150 per sq ft per month on the high streets. As there is less scope for new development the supply of quality retail space is restricted. However good footfalls in this location will be the key attraction to drive the retailer demand West Hyderabad (Growing) It is fast emerging retail destination as it has an established IT business development in the cluster. Most preferred IT and residential suburbs of Hyderabad. Good connectivity and availability of social infrastructure attracted overall development and it has luxury residential projects, prime hotels and malls. It witnesses strong demand for retail due to the rising population of IT employees. This location has Inorbit Mall. Many prominent malls such as Forum Crystal, Manjeera Trinity, City Capitol and SLN Terminus are under construction in this cluster. This location is also emerging as prominent high streets with good brand presence. This location is fast growing and so it enjoys good demand. Retail rents to INR 120-150 per sq ft per month in a mall while high street rent is about INR 110-130 per sq ft per month. There is large scope for new development in this location. There are few good malls expected to be operational in this submarket. Development of office spaces and residential projects in this cluster will be the key attraction to drive the retailer demand. Off Central Hyderabad (Growing) Premium residential location of Hyderabad. It houses luxury residential projects, prime hotels and malls. It connects the central part of Hyderabad with the IT hub of the city- Hitec city. Therefore it witnesses office and retail developments along its key high streets This location has the GVK One Mall and it houses many premium and luxury national and international brands the high streets of this location houses designer boutiques and Premium lifestyle stores. This location enjoys good demand from retailers due surrounding catchment and retail rents to INR 110-150 per sq ft per month on the high streets and INR 150-175 per sq ft per month in malls for vanilla outlets. There is scope of development as many residential streets are being redeveloped as commercial properties. These developments along with development of high end residential projects will drive luxury retailer demand in this cluster. North Hyderabad (Emerging) This cluster is experiencing more of high street retail activity. Mostly houses upper middle class population. This location has the cantonment area and also many residential colonies. Therefore it witnesses good demand for retail. Many brands have their factory outlets in this clusters. Predominantly high street development. Mall supply is a concern in this cluster. Rents in this cluster range in between INR 80-100 per sq ft on the high streets for good quality properties. There is large scope of development. Development of villas are expected to drive demand in this clusters South Central Hyderabad (Emerging) This cluster is experiencing more of high street retail activity. Mostly houses upper middle class and middle class population. This location has many old residential colonies. Therefore it witnesses good demand for retail. Predominantly high street development. Prajay Princeton Mall is operational in this cluster. However, mall supply remains a concern in this cluster. Rents in this cluster range in between INR 80-100 per sq ft on the high streets for good quality properties There is large scope of development in this cluster as there are many new residential projects coming up in this cluster. Central Hyderabad (Established)
  • 20. 20 INDIA‘S RETAIL LUXURY QUOTIENT Kolkata The third most populous city in India with a very high disposable income Audi, BMW, Mercedes, Jaguar, Land Rover, Porsche* Burberry*, Hi-Design, Omega, Rolex, Michael Kors*, Gucci*, Emporio Armani*, Canali* Cost for two is greater than INR 1,500 (excluding beverages) *expected to be operational by end-2013 The featured brands do not make a comprehensive list of all the brands present in the city. 0 0 20 North-East KOLKATA Salt Lake, Kankurgachi, VIP Road, New Town Action AreaII, Ultadanga, Jessore Road Prime Central 3 7 39 3 0 6 Esplanade, Chowringhee, Park Street, Park Circus, Camac Street, Shakespeare Sarani, Elgin Road, AJC Bose Road EM Bypass & Connectors Topsia, Kasba, EM Bypass Central stretch Prime South 0 1 19 Ballygunge, Gariahat, Dhakuria, Prince Anwar Shah Road ESTABLISHED LOCATION Prime Central (Established) North-East Kolkata (Growing) Prime South (Growing) EM Bypass & Connectors (Emerging) GROWING EMERGING LOCATION ADVANTAGE REAL ESTATE PARAMETERS FUTURE OUTLOOK As one of the oldest part of Kolkata, it is well supported not only by the existing office sector—which accounts for corporate headquarters, BFSI industries and other regional offices—but also by residential units as it is the home of most of the corporate executives and HNWIs. With the presence of Alipore (most premium residential location of Kolkata) in the vicinity, more than 200 high-end residential units were launched in the last three years. Aside from high street retail as its most prominent feature, Kolkata’s popularity is also boosted by the presence of the prime malls Forum and Forum Courtyard and is expected to house Quest, a large luxury mall that will be operational by end-2013. Meanwhile, foreign banks’ main offices and a number of luxury car showroom talks about the retail demand. The high street rents could be in the range of INR 275–INR 400 per sq ft per month. The absence of quality future stock in the long run is the prime concern with the prediction of robust growth in luxury retailing. The existing posh and upscale Salt Lake and Kankurgachi neighbourhood and the upper-mid residences in the nearby areas along the vicinity of the PBDs as well as good connectivity through road and suburban rail with the suburbs help sustain the location’s growth to a longer term. : With more than 200 high-end residential sites, residential growth through the plotted developments is booming. The location is seen to grow with the presence of four malls alongside other high street destinations. The rents are within the range of INR120–INR 200 per sq ft per month The long-term retail growth prospect seems good as more residential developments are catching up with the IT/ ITES industry growth in the city’s PBDs. The cluster is one of the city’s developed retail locations with the presence of Gariahat as one of the most prominent value high street designation alongside the high-end residential neighbourhoods of south Kolkata, which is connected well to other parts. More than 200 high-end residential units had been launched in the last three years, which reciprocates the growth in the location with the presence of South City Mall, the largest and one of the best performing malls in the eastern India. It has the optimum mix of small to midsized malls and prominent high street districts. The rents are INR 175–INR 225 per sq ft per month. The absence of new organised mall stock is the prime concern amid the huge potential of luxury and lifestyle retail growth. The presence of EM Bypass and its proximity to the Prime Central and Prime South clusters at different point with easy connectivity to PBDs and CBD are the cluster’s attractive factors. With the provision of developable land, it More than 550 high-end residential units were launched could develop as it is backed up by the in the last three years, making it one of the most active growing high-end residential catchment. residential destinations. With one upcoming mall and a few under proposal, it could be the next hotspot in the city, with the present rents ranging INR 150–INR 200 per sq ft per month.
  • 21. INDIA‘S RETAIL LUXURY QUOTIENT FDI in India and Luxury Retailers 1997–2005 2006–2010 2011–2012 2013... FDI in cash and carry allowed in India 2006 – FDI of up to 51% were allowed with prior government approval in single brand retail 2008 – Government had discussion on allowing 100% FDI in single brand retail and 51% FDI in multibrand retail 2012 – Government raised FDI cap over single brand retail and allowed 51% FDI in multibrand retail 2013 – Government relaxed the clause of 30% of products to be sourced locally and allowing retailers to set up stores in cities with less than a million of population • International luxury retail in India is still new • Most of the retailers adopted either franchising or joint venture routes • Ermenegildo Zegna, Louis Vuitton, Hugo and Chanel entered India • More than 50 global brands set foot for India foray, which included prominent luxury brands such as Hermes, Gucci, Dior, Fendi, Canali, Burberry, Emporio Armani, Jimmy Choo • Franchising, joint venture and distribution arrangements continued to remain the entry strategies for retailers • DLF Emporio and UB City, the first luxury malls in India, started operations in 2008 • Retailers focused mostly on Delhi, Mumbai and Bangalore to open their stores • Tumi, Bally, Armani Junior, van Laack, Roberto Cavalli, etc opened stores in India • Many luxury retailers continue in joint venture formats because of the expertise of their local partners • Luxury retailers were optimising store sizes because of significant increase in rents • Rents for luxury stores increased significantly because of the lack of available quality space • INR 8.5 billion proposals were cleared by the government in single branded retail until April 2013 • French fashion brand Promod, France-based crockery maker Le Creuset, US-based accessories firm Fossil, Inc and French sports giant Decathlon have sent proposals to the Foreign Investment Promotion Board (FIPB) for approvals to open single branded stores • Japanese retailer Uniqlo and Sweden’s and France’s Richemont are planning to enter India • Availability of quality real estate to accommodate the requirements of luxury retailers is still a challenge 21
  • 22. The Road Ahead Demand–supply Gap to be narrowed With rising incomes, better education and young-age by their side, Indian consumers have emerged as a force to reckon with in terms of their potential spending power. Mature domestic brands and many popular global brands have already made forays into the country, with many more waiting for their first tranche of investment. Although the future of luxury retail in India is promising because of these aspects, it has its own challenges. In addition to this, the availability of retail spaces that are on par with global standards is another challenge. This challenge can be addressed by developers who have to focus on building strategically in terms of location and design of the property. Retailers are aggressive in their expansion plans, albeit cautious about property selection. They are not only looking for properties that suit their operations and costs, but also their customers in terms of the location, facilities and overall shopping experience. They are focusing on the quality of the malls, along with the mall management, tenant profile, etc, all of which are acting as factors responsible for the success of the malls. Opportunities in the Emerging Cities and Locations Most Tier I and Tier II cities are bursting at the seams, with more upper income and middle income consumers penetrating deeper into suburbs where organised retail opportunities are presently limited. The saturation of established retail markets closer to the prime city centres is a compelling factor for developers and retailers to focus on this emerging consumption hotspot. Early movers will enjoy the advantage of leasing space at cheaper rentals, although not before a thorough profiling of the cluster demographics is done. Analysis of cluster-level data on population characteristics, future commercial developments, upcoming residential units, etc has become increasingly important for the retailer to decide on a location. Policy Support Clarity on FDI policy remains as a key concern. However, in recent times, the erstwhile reluctance for government reforms is gradually transforming, considering the difficult investment scenario that the global retailers has been highlighting. The bigger challenge, however, remains in getting the Indian polity’s approval and achieving majority consensus. Until that time, such concessions are likely to remain on paper. Retailers are likely to seek more clarifications and concessions; therefore, real ground activity on FDI inflows in retail is likely to be slow for the meantime.
  • 23.
  • 24. Jones Lang LaSalle Asia Pacific Asia Pacific www.joneslanglasalle.com/asiapacific Australia www.joneslanglasalle.com.au China www.joneslanglasalle.com.cn Hong Kong www.joneslanglasalle.com.hk India www.joneslanglasalle.co.in Indonesia www.joneslanglasalle.co.id Japan www.joneslanglasalle.co.jp Korea www.joneslanglasallekorea.co.kr Macau www.joneslanglasalle.com.mo New Zealand www.joneslanglasalle.co.nz Philippines www.joneslanglasalleleechiu.com.ph Singapore www.joneslanglasalle.com.sg Sri Lanka www.joneslanglasalle.com.lk/ Taiwan www.joneslanglasalle.com.tw Thailand www.joneslanglasalle.co.th Vietnam www.joneslanglasalle.com.vn Jones Lang LaSalle Retail contacts in India Shubhranshu Pani shubhranshu.pani@ap.jll.com +91 98205 19899 Pankaj Renjhen pankaj.renjhen@ap.jll.com +91 98992 18885 For more information about Research contact Ashutosh Limaye Head, Research and REIS ashutosh.limaye@ap.jll.com +91 98211 07054 Authors Sujash Bera Assistant Manager, Research and REIS sujash.bera@ap.jll.com Suvishesh Valsan Assistant Vice President, Research and REIS suvishesh.valsan@ap.jll.com Trivita Roy Assistant Vice President, Research and REIS trivita.roy@ap.jll.com Real Estate Intelligence Service (REIS) is a subscription based research service designed to provide you with cutting edge insights into diverse and challenging real estate markets through collation, analysis and forecasts of property market indicators and trends across all major markets across various real estate asset classes - office, retail, residential. REIS empowers you with consistent and complete market data and analyses for all real estate indicators by specific micro markets. It is supplemented by value added services including client briefings, presentations and rapid market updates. For more details, contact, Ashutosh Limaye - ashutosh.limaye@ap.jll.com COPYRIGHT @ JONES LANG LASALLE 2013. All rights reserved. The content of this publication has been compiled from the various sources acknowledged. The information is from sources we deem reliable; however, no representation or warranty is made to the accuracy thereof. This report has been produced solely as a general guide and does not constitute advice. We stress that forecasting is a problematical exercise which at best should be regarded as an indicative assessment of possibilities rather than absolute certainties.