The document discusses how many employees are dissatisfied with their jobs and companies, and tells their friends and family about their negative experiences. It then suggests that some companies have started a "kindness revolution" by prioritizing customer service and employee satisfaction through unconditional guarantees, treating employees and customers with respect, and focusing on their mission and values. The document advocates that all companies should consider starting their own kindness revolution by defining their culture and values to improve service and leadership.

1. Every day, millions of people go to work in the United States.

2. It is estimated that 89% of these employees dislike their jobs and their bosses.

3. These same employees report their dissatisfaction with the service they get from most companies.

4. Then they go home at night and tell their spouse, family, or friend about what happened that day.

5. Many of these spouses, family members, and friends are responding with “You don’t have to take that anymore”.

6. What are they saying about your company, your leadership, your service?

7. Is it time for a revolution of kindness?

13. That prayer has impacted the lives of thousands of children……

14. What about YOUR company? What are YOUR values? Your culture? Your story?