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1
We Have Broken Through,
Do You Know What Business Your Brand Is Really In? 1
A Long Time iMedian

3
A Long Time iMedian

13 iMedia Summits

3
A Long Time iMedian

13 iMedia Summits
7 BreakThrough
Summits

3
A Long Time iMedian

13 iMedia Summits
7 BreakThrough
Summits
1 Giant Head For A
Five Year Old

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5
5
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6
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1. Digital Value Ecosystem

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1. Digital Value Ecosystem

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1. Digital Value Ecosystem

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1. Digital Value Ecosystem
2. Post Disruption Era

7
What Was Once Unique Is Now Expected

8
The Great Democratizer
Text

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Over the next few days,
take a step out of your everyday thought
processes.
Real breakthrough thinking happens at the

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Invention >

Disruption

Innovation

Post-Disruption

Cycle of Innovation
12
13
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It’s No Wonder We Need Conferences About Media and Communications Strategy
Post Disruption/Innovation

13
It’s No Wonder We Need Conferences About Media and Communications Strategy
Innovation?

14
Innovation ≠ Technology

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We Are a Technology Company

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Video #1

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You Know What Is Really Really Cool?

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You Know What Is Really Really Cool?

19
20
What Campaign Comes to Mind?

20
21
The First Social Media Marketing Campaign?

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And Then We Went Viral!
Roll	
  Video

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And Then We Went Viral!
And	
  The	
  Virality	
  Really	
  Never	
  Ended
Roll	
  Video

22
Video #2

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24
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Product

User
Value

Marketing

24
Product

Systems

User
Value

Marketing

Stories

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Product

User
Value

Systems Stories

Marketing

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Ideally, a product should have
marketing value baked into its core

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26
27
Experiences Are What Move People
27
28
29
“If your marketing is not
driven by user experience
design, you will lose in the
long term, despite a few
short term successes you
might achieve”
30
Great UX
=
Market Results

31
31
The UX designer
doesn't just look at what
is,
but rather imagines
what can be
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32
32
32
33
34
What Do I
Do Now?

34
35
Know Your Current Ecosystem

35
Know Your Current Ecosystem
List All Complimentors

35
Know Your Current Ecosystem
List All Complimentors
This Includes Other Businesses and Developers

35
Know Your Current Ecosystem
List All Complimentors
This Includes Other Businesses and Developers
This Will Help Define Potential “Value Connectors”

35
Know Your Current Ecosystem
List All Complimentors
This Includes Other Businesses and Developers
This Will Help Define Potential “Value Connectors”
Create a “Landscape Of Invention”

35
Know Your Current Ecosystem
List All Complimentors
This Includes Other Businesses and Developers
This Will Help Define Potential “Value Connectors”
Create a “Landscape Of Invention”
Survey New Technologies That Can Play A Role In Adding Value To Your
Core Products

35
Know Your Current Ecosystem
List All Complimentors
This Includes Other Businesses and Developers
This Will Help Define Potential “Value Connectors”
Create a “Landscape Of Invention”
Survey New Technologies That Can Play A Role In Adding Value To Your
Core Products
Create a List of “Alternatives To Consumption”

35
Know Your Current Ecosystem
List All Complimentors
This Includes Other Businesses and Developers
This Will Help Define Potential “Value Connectors”
Create a “Landscape Of Invention”
Survey New Technologies That Can Play A Role In Adding Value To Your
Core Products
Create a List of “Alternatives To Consumption”
How Can Your Goods or Services Be Used More Efficiently or Effectively?
How Can The Value of Your Product be Extended Into “Secondary Areas of
Value”?

35
Know Your Current Ecosystem
List All Complimentors
This Includes Other Businesses and Developers
This Will Help Define Potential “Value Connectors”
Create a “Landscape Of Invention”
Survey New Technologies That Can Play A Role In Adding Value To Your
Core Products
Create a List of “Alternatives To Consumption”
How Can Your Goods or Services Be Used More Efficiently or Effectively?
How Can The Value of Your Product be Extended Into “Secondary Areas of
Value”?
What Is Your “Data Scenario”?
35
Know Your Current Ecosystem
List All Complimentors
This Includes Other Businesses and Developers
This Will Help Define Potential “Value Connectors”
Create a “Landscape Of Invention”
Survey New Technologies That Can Play A Role In Adding Value To Your
Core Products
Create a List of “Alternatives To Consumption”
How Can Your Goods or Services Be Used More Efficiently or Effectively?
How Can The Value of Your Product be Extended Into “Secondary Areas of
Value”?
What Is Your “Data Scenario”?
Current Uses Aside, Can Your Data Tell a Value Story To You Or Your
Partners

35
Three Elements of A Digital
Value Ecosystem

36
Three Elements of A Digital
Value Ecosystem
And The Intrinsic Market Value In Creating
Things People Actually Care About

36
37
1.

Every Company Is a Tech Company
and every brand can be a “value connector”

2.

Brands Must Be Publishers
and products must tell stories

3.

Every Brand Must Have Value(s)
and values equal value

37
Every Company Is a Tech Company
and every brand can be a “value connector”

38
39
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*alternatives to consumption
Utility
Content
Community

40
*alternatives to consumption
41
Co-Creation

41
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*value connectors
43
Open API's allow complimentors to find You

43
44
Developer love +
brand marketing value
=
Priceless

44
45

*alternatives to consumption
Video #3

46
*landscape of invention
47
*secondary areas of value
*landscape of invention
47
*secondary areas of value
*landscape of invention
47
*secondary areas of value
*landscape of invention
47
*secondary areas of value
Video #4

48
49

*value connectors
50

*data scenario
Every Action Creates An Equal Or Greater Interaction

50

*data scenario
Integrating on-line and off-line insights; creating, analyzing, and modeling consumer
segments to optimize advertising reach and offer effectiveness

51
2. Brands Must Be Publishers
and products must tell stories

52
53

*value connectors
The Newsroom: Re-Imagined
54
3. Every Brand Must Have Value(s)
and values equal value

55
56
57
58
59
60
#peoplearepriceless

60
Digital Value Ecosystem

#peoplearepriceless

60
Thank	
  You
Adam	
  Broitman,	
  MasterCard

61
What Type Of Sharer Are You?

62
63
Video #5
5personas.mastercard.com
#5personas
64

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