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Ahmed Sharaf Eldin, Doaa Saad, Ghada.A.Samie / International Journal of Engineering
        Research and Applications (IJERA)         ISSN: 2248-9622      www.ijera.com
                    Vol. 3, Issue 1, January -February 2013, pp.1131-1134

     Evaluation of Electronic Health Records Adoption in Egypt
                 1
                   Ahmed Sharaf Eldin, 2Doaa Saad, 3Ghada.A.Samie
 1
  Medical and Bio-Informatics Department, Faculty of Computers and Information, Helwan University, Cairo,
                                                   Egypt
 2, 3
     Information Systems Department, Faculty of Computers and Information, Helwan University, Cairo, Egypt


ABSTRACT
        Information technology offers a lot of             Authority for Health Insurance under supervision of
systems to develop and facilitate work in different        Ministry of Health.
areas. Electronic Health Records system is                 The private sector supervised by Ministry of Health
relevant in providing support and development of           is divided into three types: hospitals, medical centers
work in the medical field, This paper presents the         The questionnaire designed to cover all the above
current state of Electronic Health Records in              areas of health.
Egypt. It Surveys a sample of public, private, and
educational hospitals in Egypt.                                IV. QUESTIONNAIRE DESIGN PROCESS
Keywords: Electronic Health Records.                                Questionnaire, is     the data gathering
                                                           technique used in surveying EHR adoption in area of
I. INTRODUCTION                                            hospitals. The Questionnaire method can be
          Electronic Health Records(EHR) is one of         answered quickly, relatively inexpensive way to
the information technology mechanism in healthcare         gather data from a large number and allow people to
environments that can improve patient safety and           provide real facts. The questionnaire used here is
increase practice efficiency[1,4] and can provide          designed through three Stages as follows:
positive returns on investment[5-7]. Due to these
advantages, governments in many countries have             Stage 1: Questionnaire Design
tried to encourage the adoption of EHR in clinical         This stage determines what facts needs to be
practice, but the rate at which these technologies have    surveyed about EHR and who employees will be
been adopted remains low.                                  involved in the survey inside hospitals. A Fixed-
                                                           format questionnaire is used where Closed-ended
II. BEHIND ELECTRONIC HEALTH RECORDS                       questions are presented to make it easier to answer .
         The Health Information Management
Systems Society’s (HIMSS) define EHR as :                                   Stage 2: Pre-Testing
The Electronic Health Record (EHR) is a longitudinal                 Pre-testing is one of the most important
electronic record of patient health information            stages in designing a Questionnaire. The purpose of
generated by one or more encounters in any care            this stage is testing and ensuring the efficiency of
delivery setting. Included in this information, are        the questionnaire to collect data and how it is easy to
patient demographics, progress notes, problems,            understand.
medications, vital signs, past medical history,            Pre-testing can be done in several ways:
immunizations, laboratory data and radiology reports.      - Testing the initial design decisions and items to
The EHR automates and streamlines the clinician's          determine how well the process is working.
workflow. The EHR has the ability to generate a            - Reviewing past studies with the same or similar
complete record of a clinical patient encounter - as       research problems; this enable to develop initial
well as supporting other care-related activities           drafts of questionnaires by borrowing and modifying
directly or indirectly via interface - including           validated questions from previous studies.
evidence-based      decision     support,     quality      - Conducting pre-test interviews with several
management, and outcomes reporting.                        healthcare professionals, expert researchers and
                                                           colleagues until feeling comfortable with the
                III. SURVEY AREA                           questionnaires.
          The Healthcare Sector in Egypt is divided        - Conducting pre-test questionnaires on sample of
into two main categories public and private, The           people in order to ensure that the respondents
public hospitals in Egypt are three different types, the   understand the questions.
first one is directly controlled by Ministry of Health,
the second type involves the hospitals of                        Stage 3: Final Questionnaire Refining
universitieswhich is controlled by medicine colleges       The results from pre-testing stage are used to:-
in each university, and the third type is the health       Improve    the     Questionnaire      design and
insurance hospital which is controlled by the General      implementation of plans of analyzing data.




                                                                                                 1131 | P a g e
Ahmed Sharaf Eldin, Doaa Saad, Ghada.A.Samie / International Journal of Engineering
       Research and Applications (IJERA)         ISSN: 2248-9622      www.ijera.com
                   Vol. 3, Issue 1, January -February 2013, pp.1131-1134

- Estimate how long it takes to complete a                                                 Major         Minor
                                                                   Barriers
Questionnaire.                                                                             barrier       barrier
- Discover factors that affect response rates & data      Access to technical support       44%            36
quality, and make adjustments accordingly.
The final changes of the questionnaires and plans for           Computer skills             17%            48
analyzing the data should be made in this stage           Lack of uniform industry
                                                          standards                         44%            49
          V. THE FINAL INSTRUMENT                           Technical limitations of
          The questionnaire was distributed to all the               systems              21.4%            58
chosen hospitals and the responses were received               Privacy or security
from      (60%) of the surveyed hospitals. The                      concerns              3.57%            17
percentage of hospitals that adopted EHR was                 Start-up financial costs       81%            17
6.67 % .The most common reason given for not                Ongoing financial costs         63%            35
introducing EHR was: “The cost is high” ,which             Training and productivity
was observed in 38.1% of the hospitals that didn't                     loss               15.5%            65
introduce the system and have plans to introduce it                        Table1: EHR Barriers
in the future .

      All the above stages are distributed to get three                               … Training and
different questionnaires:                                                              Ongoing financial costs
    - Questionnaire dedicated to doctors " 9 pages,
24 questions"                                                                          Start-up financial costs
                                                              Not a barrier
    - Nurses " 5 pages,12 questions"
                                                              Minor barrier           … Privacy or security
    - Administrators " 5 pages,12 questions"
Every questionnaire is divided into three sections:
                                                              Major barrier
  - Demographic data section
  - Hospitals didn’t adopt EHR section
  - Hospitals that adopt EHR section
                                                                                       Computer skills
                   VI. RESULTS
          After designing questionnaires and
distributing it, comes the analyzing of the collected      100 80 60 40 20         0
data. The questionnaires were distributed on
50 hospitals but the responses obtained from only 60
percent of them because the percentage of the               Figure1: Graphical representation of Barriers in
hospitals that adopt the system is only 6.67%.                              EHR adoption

 The      questionnaires targeted three     sectors of    VIII. EVALUATION OF THE EFFECTIVENESS
the hospital staff, doctors, nurses and administrators,   OF ELECTRONIC HEALTH RECORDS
as explained in the previous section.                              In hospitals that adopted HER, we can
 Barriers prevented the system adoption,                  measure its effectiveness. In terms of the
effectiveness of EHR, cost-effectiveness of EHR,          effectiveness of EHR in hospitals, the most common
real use of system functions                              response is "EHR is adopted to increase Quality of
                                                          services" which is (100%). This is followed by "
                  VII. BARRIERS                           EHR accelerates and improves Performance " which
          Many reasons exist when it comes to the         is (67%). Most notable was the response “time
barriers that prevented the system adoption , such as     efficiency of physicians " which is 50% . This is
lack of computer skills or Access technical support       shown in table2 and Figure2.
but the most common reason is " The cost is high"
that’s clear in 81.0% of the hospitals that didn’t                    Functionality                      Usage
adopt the system yet. By analyzing the collected               Demographic functionality                  100%
data,
some barriers that prevented the adoption of the          Clinical documentation functionalities          66%
system are shown in table 1 and are graphically             Order management functionalities             66.7%
represented in Figure1.                                          Reporting functionalities                50%
                                                           Results management functionalities            37.5%

                                                          Table2: Effectiveness of HER



                                                                                               1132 | P a g e
Ahmed Sharaf Eldin, Doaa Saad, Ghada.A.Samie / International Journal of Engineering
         Research and Applications (IJERA)         ISSN: 2248-9622      www.ijera.com
                     Vol. 3, Issue 1, January -February 2013, pp.1131-1134

                                                        Second Envision the Future
                                                        The application in future can be examined by
                                                        notifying the difference between the current state of
                                                        the staff and the patients, and the practice leadership
                                                        plans for them in the future.
                                                        A. Third Set Goals
                                                        Decision making need's to document Goals and
                                                        needs, throughout the EHR implementation process ,
                                                        goals must be important and meaningful to the
                                                        practice , These goals may be clinical goals,
                                                        revenue goals, or goals around work environment,
          Figure 2: Effectiveness of EHR                the goals must be specific, measurable , Attainable ,
                                                        Relevant and Time bound.
IX. EVALUATION OF THE COST-                                          Step 2: Plan The Approach
EFFECTIVENESS OF ELECTRONIC MEDICAL                     Good EHR implementation plan will guide to
                                                        perform the efficient tasks
RECORDS
                                                        In the right order, there are some tactical
         With regard to the cost-effectiveness of       steps during the EHR implementation planning
EHR, 33% of the sample gave responses of either         phase like:
“strongly agree” or “somewhat agree.” With regard       -         Workflow and work processes Analysis and
to the necessity of promoting computerization of        mapping.
healthcare information in Egypt in the future, the      -         Create new workflow patterns to improve
combined responses of “strongly agree” and              inefficiency.
“somewhat agree” amounted to 50%.                       -         Create back-up plan to combat issues that
                                                        may arise throughout the implementation process.
X. EVALUATING REAL USE OF SYSTEM                        -         Create a project plan for transitioning from
FUNCTIONS                                               paper to EHR.
EHR has five types of functionalities:                  -         Transform information from paper charts to
1.     Demographic functionality                        electronic charts.
2.     Clinical documentation functionalities           -         Understand what data elements may be
3.     Order management functionalities                 migrated from the paper system to EHR.
4.     Reporting functionalities                        -         Create a plan to address the concerns and
5.     Results management functionalities               obstacles regarding privacy and security.

                                                           Step 3: Select or Upgrade to a Certified EHR
Table 3 shows the functionalities
                                                        One of the critical decisions in the EHR
                                                        implementation process is system Vendor selection,
            Table3: EHR functionalities.
                                                        it can be selected through the planning process and
                                                        accordingly develop the selection criteria or select
                                                        EHR software and then begin the planning to
XI.      EHR Adoption                                   support the selected EHR system.
         As shown from the results presented, the
                                                          Step 4: Conduct Training & Implement an EHR
proportion of hospitals that have implemented the
                                                                                System
system      was      too      small     about    7%     There are some activities come after the installation
approximately, which means that the development         of the EHR system such as training, mock “go-live,”
of the system in Egypt is less than 10%, which          and pilot testing, these activities are mostly done in
requires to be applied more in all hospitals.           this phase .
The following steps are needed to adopt the
                                                              Step 5: Continue Quality Improvement
system[9]:                                              This final phase refers to reassessing what have
         Step 1: Assess Practice Readiness              learned from training and everyday use of the
This Step determines if the readiness exist to make     system. It emphasizes continuous evaluation of
the change from paper records to electronic health
                                                        practice’s goals and needs to post EHR
records or not.
                                                        implementation to continue improving workflows
 First Determine the current state in hospitals         that achieve the individual practice’s goals and
The current state of hospitals can be determined by     needs while leveraging the functionality of EHR.
assessing the administrative processes, the linical
workflows, data collection and reporting processes,
Internet connectivity, staff member's computer skills
and the budget required.



                                                                                             1133 | P a g e
Ahmed Sharaf Eldin, Doaa Saad, Ghada.A.Samie / International Journal of Engineering
         Research and Applications (IJERA)         ISSN: 2248-9622      www.ijera.com
                     Vol. 3, Issue 1, January -February 2013, pp.1131-1134

XII.      CONCLUSION
         Still a long way to go to get Egypt's
electronic health records system adopted in all
hospitals, Coherent and conforms to international
standards.
 Our study clearly demonstrated that the current
status of EHR adoption in Egypt has Fallen away
from the desired, just few hospital apply the system
And a lot of workers in the medical sector are
unaware of what system and what are its benefits.

XIII.     REFERENCES

[1]    D.W. Bates, L.L. Leape, D.J. Cullen, N. Laird,
       L.A. Petersen, J.M., Teich, E. Burdick, M.
       Hickey, S. Kleefield, B. Shea, M. Vander,
       Vliet, D.L. Seger, Effect of computerized
       physician order entry and a team intervention
       on prevention of serious, medication errors,
       JAMA 280 (October (15)) (1998) 1311–1316.
[2]    D.W. Bates, M. Ebell, E. Gotlieb, J. Zapp,
       H.C. Mullins, A proposal for electronic
       medical records in U.S. primary care, J. Am.
       Med. Inform. Assoc. 10 (January–February
       (1)) (2003) 1–10.
[3]    B. Chaudhry, J. Wang, S. Wu, M. Maglione,
       W. Mojica, E. Roth, S.C. Morton, P.G.
       Shekelle, Systematic review: impact of health
       information technology on quality, efficiency,
       and costs of medical care, Ann. Intern. Med.
       144 (May (10)) (2006) 742–752.
[4]    J.S. Einbinder, D.W. Bates, Leveraging
       information technology to improve quality and
       safety, Yearb. Med. Inform. (2007) 22–29.
[5]    S.J. Wang, B. Middleton, L.A. Prosser, C.G.
       Bardon, C.D. Spurr, P.J. Carchidi, A.F. Kittler,
       R.C. Goldszer, D.G. Fairchild, A.J. ,Sussman,
       G.J. Kuperman, D.W. Bates, A cost-benefit
       analysis of electronic medical records in
       primary care, Am. J. Med., 114 (April (5))
       (2003) 397–403.
[6]    R. Kaushal, A.K. Jha, C. Franz, J. Glaser, K.D.
       Shetty, T. Jaggi, B., Middleton, G.J.
       Kuperman, R. Khorasani, M. Tanasijevic,
       D.W., Bates, Brigham and Women’s Hospital
       CPOE Working Group, Return on investment
       for a computerized physician order, entry
       system, J. Am. Med. Inform. Assoc. 13 (May–
       June (3)), (2006) 261–266.
[7]    P.G. Shekelle, S.C. Morton, E.B. Keeler, Costs
       and benefits of health information technology,
       Evid. Rep. Technol. Assess, (Full Rep.) April
       (2006) 1–71.
[8]    HIMSS (Healthcare         Information       and
       Management                             Systems
       Society) http://www.himss.org/ASP/index.asp.
[9]    Advancing America's Health Care
       http://www.healthit.gov/




                                                                               1134 | P a g e

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Fs3111311134

  • 1. Ahmed Sharaf Eldin, Doaa Saad, Ghada.A.Samie / International Journal of Engineering Research and Applications (IJERA) ISSN: 2248-9622 www.ijera.com Vol. 3, Issue 1, January -February 2013, pp.1131-1134 Evaluation of Electronic Health Records Adoption in Egypt 1 Ahmed Sharaf Eldin, 2Doaa Saad, 3Ghada.A.Samie 1 Medical and Bio-Informatics Department, Faculty of Computers and Information, Helwan University, Cairo, Egypt 2, 3 Information Systems Department, Faculty of Computers and Information, Helwan University, Cairo, Egypt ABSTRACT Information technology offers a lot of Authority for Health Insurance under supervision of systems to develop and facilitate work in different Ministry of Health. areas. Electronic Health Records system is The private sector supervised by Ministry of Health relevant in providing support and development of is divided into three types: hospitals, medical centers work in the medical field, This paper presents the The questionnaire designed to cover all the above current state of Electronic Health Records in areas of health. Egypt. It Surveys a sample of public, private, and educational hospitals in Egypt. IV. QUESTIONNAIRE DESIGN PROCESS Keywords: Electronic Health Records. Questionnaire, is the data gathering technique used in surveying EHR adoption in area of I. INTRODUCTION hospitals. The Questionnaire method can be Electronic Health Records(EHR) is one of answered quickly, relatively inexpensive way to the information technology mechanism in healthcare gather data from a large number and allow people to environments that can improve patient safety and provide real facts. The questionnaire used here is increase practice efficiency[1,4] and can provide designed through three Stages as follows: positive returns on investment[5-7]. Due to these advantages, governments in many countries have Stage 1: Questionnaire Design tried to encourage the adoption of EHR in clinical This stage determines what facts needs to be practice, but the rate at which these technologies have surveyed about EHR and who employees will be been adopted remains low. involved in the survey inside hospitals. A Fixed- format questionnaire is used where Closed-ended II. BEHIND ELECTRONIC HEALTH RECORDS questions are presented to make it easier to answer . The Health Information Management Systems Society’s (HIMSS) define EHR as : Stage 2: Pre-Testing The Electronic Health Record (EHR) is a longitudinal Pre-testing is one of the most important electronic record of patient health information stages in designing a Questionnaire. The purpose of generated by one or more encounters in any care this stage is testing and ensuring the efficiency of delivery setting. Included in this information, are the questionnaire to collect data and how it is easy to patient demographics, progress notes, problems, understand. medications, vital signs, past medical history, Pre-testing can be done in several ways: immunizations, laboratory data and radiology reports. - Testing the initial design decisions and items to The EHR automates and streamlines the clinician's determine how well the process is working. workflow. The EHR has the ability to generate a - Reviewing past studies with the same or similar complete record of a clinical patient encounter - as research problems; this enable to develop initial well as supporting other care-related activities drafts of questionnaires by borrowing and modifying directly or indirectly via interface - including validated questions from previous studies. evidence-based decision support, quality - Conducting pre-test interviews with several management, and outcomes reporting. healthcare professionals, expert researchers and colleagues until feeling comfortable with the III. SURVEY AREA questionnaires. The Healthcare Sector in Egypt is divided - Conducting pre-test questionnaires on sample of into two main categories public and private, The people in order to ensure that the respondents public hospitals in Egypt are three different types, the understand the questions. first one is directly controlled by Ministry of Health, the second type involves the hospitals of Stage 3: Final Questionnaire Refining universitieswhich is controlled by medicine colleges The results from pre-testing stage are used to:- in each university, and the third type is the health Improve the Questionnaire design and insurance hospital which is controlled by the General implementation of plans of analyzing data. 1131 | P a g e
  • 2. Ahmed Sharaf Eldin, Doaa Saad, Ghada.A.Samie / International Journal of Engineering Research and Applications (IJERA) ISSN: 2248-9622 www.ijera.com Vol. 3, Issue 1, January -February 2013, pp.1131-1134 - Estimate how long it takes to complete a Major Minor Barriers Questionnaire. barrier barrier - Discover factors that affect response rates & data Access to technical support 44% 36 quality, and make adjustments accordingly. The final changes of the questionnaires and plans for Computer skills 17% 48 analyzing the data should be made in this stage Lack of uniform industry standards 44% 49 V. THE FINAL INSTRUMENT Technical limitations of The questionnaire was distributed to all the systems 21.4% 58 chosen hospitals and the responses were received Privacy or security from (60%) of the surveyed hospitals. The concerns 3.57% 17 percentage of hospitals that adopted EHR was Start-up financial costs 81% 17 6.67 % .The most common reason given for not Ongoing financial costs 63% 35 introducing EHR was: “The cost is high” ,which Training and productivity was observed in 38.1% of the hospitals that didn't loss 15.5% 65 introduce the system and have plans to introduce it Table1: EHR Barriers in the future . All the above stages are distributed to get three … Training and different questionnaires: Ongoing financial costs - Questionnaire dedicated to doctors " 9 pages, 24 questions" Start-up financial costs Not a barrier - Nurses " 5 pages,12 questions" Minor barrier … Privacy or security - Administrators " 5 pages,12 questions" Every questionnaire is divided into three sections: Major barrier - Demographic data section - Hospitals didn’t adopt EHR section - Hospitals that adopt EHR section Computer skills VI. RESULTS After designing questionnaires and distributing it, comes the analyzing of the collected 100 80 60 40 20 0 data. The questionnaires were distributed on 50 hospitals but the responses obtained from only 60 percent of them because the percentage of the Figure1: Graphical representation of Barriers in hospitals that adopt the system is only 6.67%. EHR adoption The questionnaires targeted three sectors of VIII. EVALUATION OF THE EFFECTIVENESS the hospital staff, doctors, nurses and administrators, OF ELECTRONIC HEALTH RECORDS as explained in the previous section. In hospitals that adopted HER, we can Barriers prevented the system adoption, measure its effectiveness. In terms of the effectiveness of EHR, cost-effectiveness of EHR, effectiveness of EHR in hospitals, the most common real use of system functions response is "EHR is adopted to increase Quality of services" which is (100%). This is followed by " VII. BARRIERS EHR accelerates and improves Performance " which Many reasons exist when it comes to the is (67%). Most notable was the response “time barriers that prevented the system adoption , such as efficiency of physicians " which is 50% . This is lack of computer skills or Access technical support shown in table2 and Figure2. but the most common reason is " The cost is high" that’s clear in 81.0% of the hospitals that didn’t Functionality Usage adopt the system yet. By analyzing the collected Demographic functionality 100% data, some barriers that prevented the adoption of the Clinical documentation functionalities 66% system are shown in table 1 and are graphically Order management functionalities 66.7% represented in Figure1. Reporting functionalities 50% Results management functionalities 37.5% Table2: Effectiveness of HER 1132 | P a g e
  • 3. Ahmed Sharaf Eldin, Doaa Saad, Ghada.A.Samie / International Journal of Engineering Research and Applications (IJERA) ISSN: 2248-9622 www.ijera.com Vol. 3, Issue 1, January -February 2013, pp.1131-1134 Second Envision the Future The application in future can be examined by notifying the difference between the current state of the staff and the patients, and the practice leadership plans for them in the future. A. Third Set Goals Decision making need's to document Goals and needs, throughout the EHR implementation process , goals must be important and meaningful to the practice , These goals may be clinical goals, revenue goals, or goals around work environment, Figure 2: Effectiveness of EHR the goals must be specific, measurable , Attainable , Relevant and Time bound. IX. EVALUATION OF THE COST- Step 2: Plan The Approach EFFECTIVENESS OF ELECTRONIC MEDICAL Good EHR implementation plan will guide to perform the efficient tasks RECORDS In the right order, there are some tactical With regard to the cost-effectiveness of steps during the EHR implementation planning EHR, 33% of the sample gave responses of either phase like: “strongly agree” or “somewhat agree.” With regard - Workflow and work processes Analysis and to the necessity of promoting computerization of mapping. healthcare information in Egypt in the future, the - Create new workflow patterns to improve combined responses of “strongly agree” and inefficiency. “somewhat agree” amounted to 50%. - Create back-up plan to combat issues that may arise throughout the implementation process. X. EVALUATING REAL USE OF SYSTEM - Create a project plan for transitioning from FUNCTIONS paper to EHR. EHR has five types of functionalities: - Transform information from paper charts to 1. Demographic functionality electronic charts. 2. Clinical documentation functionalities - Understand what data elements may be 3. Order management functionalities migrated from the paper system to EHR. 4. Reporting functionalities - Create a plan to address the concerns and 5. Results management functionalities obstacles regarding privacy and security. Step 3: Select or Upgrade to a Certified EHR Table 3 shows the functionalities One of the critical decisions in the EHR implementation process is system Vendor selection, Table3: EHR functionalities. it can be selected through the planning process and accordingly develop the selection criteria or select EHR software and then begin the planning to XI. EHR Adoption support the selected EHR system. As shown from the results presented, the Step 4: Conduct Training & Implement an EHR proportion of hospitals that have implemented the System system was too small about 7% There are some activities come after the installation approximately, which means that the development of the EHR system such as training, mock “go-live,” of the system in Egypt is less than 10%, which and pilot testing, these activities are mostly done in requires to be applied more in all hospitals. this phase . The following steps are needed to adopt the Step 5: Continue Quality Improvement system[9]: This final phase refers to reassessing what have Step 1: Assess Practice Readiness learned from training and everyday use of the This Step determines if the readiness exist to make system. It emphasizes continuous evaluation of the change from paper records to electronic health practice’s goals and needs to post EHR records or not. implementation to continue improving workflows First Determine the current state in hospitals that achieve the individual practice’s goals and The current state of hospitals can be determined by needs while leveraging the functionality of EHR. assessing the administrative processes, the linical workflows, data collection and reporting processes, Internet connectivity, staff member's computer skills and the budget required. 1133 | P a g e
  • 4. Ahmed Sharaf Eldin, Doaa Saad, Ghada.A.Samie / International Journal of Engineering Research and Applications (IJERA) ISSN: 2248-9622 www.ijera.com Vol. 3, Issue 1, January -February 2013, pp.1131-1134 XII. CONCLUSION Still a long way to go to get Egypt's electronic health records system adopted in all hospitals, Coherent and conforms to international standards. Our study clearly demonstrated that the current status of EHR adoption in Egypt has Fallen away from the desired, just few hospital apply the system And a lot of workers in the medical sector are unaware of what system and what are its benefits. XIII. REFERENCES [1] D.W. Bates, L.L. Leape, D.J. Cullen, N. Laird, L.A. Petersen, J.M., Teich, E. Burdick, M. Hickey, S. Kleefield, B. Shea, M. Vander, Vliet, D.L. Seger, Effect of computerized physician order entry and a team intervention on prevention of serious, medication errors, JAMA 280 (October (15)) (1998) 1311–1316. [2] D.W. Bates, M. Ebell, E. Gotlieb, J. Zapp, H.C. Mullins, A proposal for electronic medical records in U.S. primary care, J. Am. Med. Inform. Assoc. 10 (January–February (1)) (2003) 1–10. [3] B. Chaudhry, J. Wang, S. Wu, M. Maglione, W. Mojica, E. Roth, S.C. Morton, P.G. Shekelle, Systematic review: impact of health information technology on quality, efficiency, and costs of medical care, Ann. Intern. Med. 144 (May (10)) (2006) 742–752. [4] J.S. Einbinder, D.W. Bates, Leveraging information technology to improve quality and safety, Yearb. Med. Inform. (2007) 22–29. [5] S.J. Wang, B. Middleton, L.A. Prosser, C.G. Bardon, C.D. Spurr, P.J. Carchidi, A.F. Kittler, R.C. Goldszer, D.G. Fairchild, A.J. ,Sussman, G.J. Kuperman, D.W. Bates, A cost-benefit analysis of electronic medical records in primary care, Am. J. Med., 114 (April (5)) (2003) 397–403. [6] R. Kaushal, A.K. Jha, C. Franz, J. Glaser, K.D. Shetty, T. Jaggi, B., Middleton, G.J. Kuperman, R. Khorasani, M. Tanasijevic, D.W., Bates, Brigham and Women’s Hospital CPOE Working Group, Return on investment for a computerized physician order, entry system, J. Am. Med. Inform. Assoc. 13 (May– June (3)), (2006) 261–266. [7] P.G. Shekelle, S.C. Morton, E.B. Keeler, Costs and benefits of health information technology, Evid. Rep. Technol. Assess, (Full Rep.) April (2006) 1–71. [8] HIMSS (Healthcare Information and Management Systems Society) http://www.himss.org/ASP/index.asp. [9] Advancing America's Health Care http://www.healthit.gov/ 1134 | P a g e