The social office is a term used to describe a new kind of working environment for information workers who discharge their role largely online (so-called web workers). These are people for whom information capture, analysis and sharing is integral to their role and is facilitated by the use of modern online web-based socially oriented technologies and collaboration tools.
A social office represents a seed-change in perceptions of what an ‘office workplace’ looks like and how it operates underpinning by the:
1. Adoption of new working practises in the office workspace
2. Expanded use of online social and collaborative technologies
3. Emergence of strategies to gain economic advantage and operational excellence from socially oriented online business communities
This paper examines the business case for a social online workplace.