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FMIS
            Planning for Success
                 Ronald Myers
                   Ali Hashim
                  World Bank
               ICGFM Conference
               December, 3-4 2007


12/5/2007                           1
Benefits of FMIS-So You Agree

n Full integration of budget and budget execution data
     allowing greater financial control
n    Close monitoring of outstanding bills, cash in bank
     accounts and improved cash planning
n    Provision of timely and accurate data for
     management and budget decision making
n    Assistance in preparation of financial reports and
     statements
n    Backbone for additional modules-HR, Debt, Audit
n    Foundation of PBB/M&E and broader governance
     reform on corruption, transparency, e-government
12/5/2007                                                  2
But Getting From A to B--Not So Easy


n Success not assured. Failure, waste, missed potential.
     Repair harder than new projects
n    Not an IT or accounting reform operation. Technological
     changes, though the most capital intensive, should be in
     support of comprehensive functional (BPR) reforms
n    Institutional and political economy issues are more
     difficult and can take more time than technical issues
n    Senior level understanding/commitment is vital
n    Sequencing (core first), team structures, communications,
     change management, and allies count
n Take the time for a conceptual framework, strategy, cost
     estimates, and initial training. More sweat now less blood later.

12/5/2007                                                                3
Planning -- Look Before You Leap

n Understand the scope of an FMIS effort
n Gather information and assess the current situation,
     including other e-government initiatives, financing
n    Find champions and allies
n    Management matters – project teams and oversight
     structure
n    Anticipate change management
n    Expect to train, a lot
n    Assure adequate legal framework
n    Maintain a strategic vision

12/5/2007                                                  4
Indicative Implementation Schedule
Legal and Institutional Framework

Functional Design, Budget Classification, CoA, Procedures and Manuals

 Conceptual Systems Design and Technical Architecture

                   Systems Procurement


                               Gap Analysis, S/W Parameterization
                               /Customization/, Testing


                              Change Management & End User Training


                                     Pilot Systems Implementation

                                                     Systems Replication

  12/5/2007                                                         5

12-18 months         12-18 months                 24-48 months
ECA Treasury/PFMS Projects
ECA Treasury / PFMS Projects                                           1995                      2000                              2005              Oct’07         2010                               2015
                                                                                                                          AH                                   Avg. completion time 7.1 yrs
Hungary                 P043446 PFMP (TS)      1996                                      10.4 (7.3+3.1)
                                                                                                                                                               Avg. implementation 5.7 yrs
Kazakhstan              P037960 TMP (TS)       1994                                 17.7 (15.7+2.0)                         AH
Türkiye*                P035759 say2000i (TS+) 1927                                             15.9 (0+15.9)               AH
Ukraine                 P049174 TSP (TS)       1996                                                26.9 (16.5+10.4)                      AH

Albania                 P069939 PARP (TS)                      1993                                DR            9.0 (8.5+0.5)                          CD
Armenia**               P081668 IDF (GFMIS)                    1996                                                                                CD                                 Completed
Slovak Rep** P069864 PFMP (TS)                                 1992                                                  DR           5.5 (4.9+0.6)

Russia                  P064508 TDP (TS)                       1992                           AH                                 613 (231+382)                            AH, CD
                                                                                                                                                                            Avg. compl. 7.2 yrs
Azerbaijan              P066100 TIMS (TS)                      1998                           AH                            13.4 (9.5+3.9)                   CD
                                                                                                                                                                              Avg. impl. 5.1 yrs
Kyrgyz Rep              P071063 TMIS (TS)                      1994                                                DR                  10.2 (6.7+3.5)                     CD
Moldova                 P082916 PFMP (PFMS)                    1993                                                                                15.3 (8.5+6.8)               CD
                                                                                                                                                                                      In Progress
Georgia       P063081 FMIS (PFMS)                              1998                                                                                  15.0 (3.0+12.0)             CD
Uzbekistan*** P070084 PFMRP (TS)                               1999                                                         DR                                 37.4 (20.7+16.7)        CD

Ukraine                 P090389 PFMP (PFMS) 1996                           Avg. compl. 6.5 yrs                                                                      65.0 (50+15)              CD
                                                                          Avg. implem. 4.5 yrs            Preparation
Tajikistan              P099840 PFMP (PFMS) 1997                                                                                                                     10.0 (5.0+5.0)           CD

Turkmenistan P034092 IBTA (TS)                                 1992                                                               DR
Croatia      P050718 PFMP (TS)                                 1992        AH                                 Dropped
                                                                                    Note: Total project budget (World Bank funding + Gov contribution; in USD million) is shown on the bars

                                    Treasury established in •                           • Google         • Blogs         • Skype • YouTube
    Prep.>Appr.>Effect.                                                         • Web TV                            • Wireless
                                                                        • World Wide Web
    Implementation              WB Informatics Specialists involved:
                                AH Ali Hashim
                                                                          Browsers                          eGov                                                                eGov recovery
    Extension                   DR Dominique de Roquefeuil
                                                                          Java                          projects stall
                                CD Cem Dener

* The Bank funded the ICT consultant/prj coord only.                                eGov starts          eEurope
** The Bank funded the TA activities only.
*** Project reactivated with ADB funding in 2007.
                 12/5/2007                                                                                                                                                                         6
Understanding the Scope
                      Typical Project Activities-1
       n    Assuring the Legal and Institutional framework
       n    Specification of Functional Processes,
            Organizational Arrangements, Budget
            Classification Structures, CoA,
       n    Development of an overall conceptual systems
            design
       n    Development of the technology design and
            architecture
       n    Procurement/ Development of Application Software
       n    Parameterization customization of S/W
       n    Testing application S/W for functionality
       n    Development of operational procedures and
            manuals
12/5/2007                                                  7
Understanding the Scope
                Typical Project Activities - 2
n Systems Implementation at Pilot sites


       n    Procure and Install hardware at pilot sites
       n    Institute change management procedures
       n    Train end user and technical staff
       n    Implement systems

n Systems Replication across all sites




12/5/2007                                                 8
12/5/2007   9
Some World Bank Treasury Projects in Europe and Central Asia
Name and Country                         No of Main   Cost: Total= (Govt.     Status/       Remarks
                                           Sites        + Bank Loan)        Completion
                                                          U.S. $ mil.          Time
Ukraine Treasury Systems Project (TS)       700        26.9 (16.5+10.4)       7.0 yrs       Custom S/W
Kazakhstan Treasury Modernization           250         17.7(15.7+2.0)        8.9 yrs       Oracle
Project (TS)                                                                                Financials
Hungary Public Finance Management            20          10.4(7.3+3.1)        7.1 yrs       Custom S/W
Project (TS)
Turkey PFMP (TS)                            1500        15.9(15.9 + 0.0)      8.5 yrs       Custom S/W
Albania (TS)                                 35          9.0(8.5+0.5)         6.8 yrs       Oracle
                                                                                            Financials
Russia Treasury Development Project         2200       613(231.0+382.)       Ongoing        Oracle
(TS)                                                                                        Financials
Moldova PFMP (IFMS)                          35          15.3(8.5+6.8)       Ongoing        Bidding for
                                                                                            COTS
Kyrgyz Republic (TS+HRMIS)                   65          10.2(6.7+3.5)       Ongoing        Bidding for
                                                                                            COTS
Azerbaijan (TS)                              90          13.4(9.5+3.9)       Ongoing        SAP
Georgia (IFMS)                               30         15.0(3.0+12.0        Ongoing        COTS planned
Second Ukraine PFMP (IFMS)                  700          65.0(50+15)           Under        COTS planned
                                                                            Preparation
Tajikistan (IFMS)                            75          10.0(5.0+5.0)         Under        COTS planned
                                                                            Preparation
Team: Ali Hashim (1995-2004); Dominique de Roquefeul (2000-2004); Cem Dener (2004-todate)
     12/5/2007                                                                                            10
Get the Facts

       n    Critical need to understand present situation
             n Status of budget/treasury functions

             n Roles and responsibilities

             n IT adequacy, management, experience

             n Chart of Accounts—international standards?

             n Public contracting

             n Data reliability and integration

             n Horror stories or foregone savings

       n    Public Expenditure Financial Accountability (PEFA)
       n    Various other external assessments/internal reviews

12/5/2007                                                         11
Find Champions and Allies

n Strong Government and MOF Commitment have
     been a key factor for the success of Reform Projects
       n    Can be better achieved if projects are framed as public
            expenditure management (PEM) systems reform
            initiatives rather than just accounting/IT systems reform
       n    Senior level policy makers in MOF and donor
            organizations understand and can sell/defend
       n    Use videos, observational trips, PEMPAL, etc. to
            reinforce vision and reform commitment
       n    Collaborate with line ministries already implementing
            their own systems
n If possible reach out to press, NGOs, private sector

12/5/2007                                                          12
Management Matters

       n    Project Manager – Senior official from FUNCTIONAL SIDE
            with stature within bureaucracy, adequate financial and
            administrative powers.

       n    Core Team –
             n   Group of trained professionals from core functions, who can act
                 as change agents.
             n   Representatives of major stake holders need to be represented
                 on the team to manage the interface with their agencies.

       n    Project Secretariat - should have specialist staff with
            experience in the installation of large scale IT systems and
            IT procurement
             n   Familiarity with IT projects is an advantage


12/5/2007                                                                     13
Train and Train Again

n Large numbers - can appear overwhelming.
   n However, most Governments have training institutions
     which could be used to impart training.
n Program needs to be structured to requirements.
   n Most staff need to know only specific features of the
     system
n Should be coordinated closely with implementation
     plans
       n    focused to specific requirements of a given site
       n    should be imparted just before site implementation;
       n    help desk,
       n    hand holding clinics

12/5/2007                                                         14
Manage the Change

n Need to overcome opposition from vested
     interests who see reform as a threat
       n Despite advantages of new system opposition
         should be expected
       n Perception of the system being a threat can be
         reduced through communication, retraining,
         participation, focus on quick wins, managed
         expectations
       n Identify win-win examples for civil servants


12/5/2007                                             15
Get A Lawyer (if you must)

n Development of a comprehensive budget
     management law for management of public funds
     and property
       n    Specifies the roles and responsibilities of the Treasury,
            the MOF and Line Agencies
       n    Specifies the authorities and responsibilities for:
              n Receipt and custody of public funds

              n Public expenditure management control processes

              n Management of public debt

              n Accounting, Financial Reporting and Audit

       n    But if the current framework works, fix it later.

12/5/2007                                                           16
Finally, the Plan

n Based on a conceptual model, a strategic plan laying out goals,
     methods, timeframes, costs, benchmarks, etc.
n    Review by stakeholders for buy-in
n    Approval of plan by highest appropriate body
n    Clear mandate/structure for plan implementation
n    Adhere to plan and benchmarks, but flexibility, with approval by
     project governance structure, for adjustments
n    Periodic reviews of project and plan
n    Importance of maintaining capacity for strategic visioning to
     sustain reform impulse, financing, integrity of integration of
     systems, etc.




12/5/2007                                                               17

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IFMIS Planning

  • 1. FMIS Planning for Success Ronald Myers Ali Hashim World Bank ICGFM Conference December, 3-4 2007 12/5/2007 1
  • 2. Benefits of FMIS-So You Agree n Full integration of budget and budget execution data allowing greater financial control n Close monitoring of outstanding bills, cash in bank accounts and improved cash planning n Provision of timely and accurate data for management and budget decision making n Assistance in preparation of financial reports and statements n Backbone for additional modules-HR, Debt, Audit n Foundation of PBB/M&E and broader governance reform on corruption, transparency, e-government 12/5/2007 2
  • 3. But Getting From A to B--Not So Easy n Success not assured. Failure, waste, missed potential. Repair harder than new projects n Not an IT or accounting reform operation. Technological changes, though the most capital intensive, should be in support of comprehensive functional (BPR) reforms n Institutional and political economy issues are more difficult and can take more time than technical issues n Senior level understanding/commitment is vital n Sequencing (core first), team structures, communications, change management, and allies count n Take the time for a conceptual framework, strategy, cost estimates, and initial training. More sweat now less blood later. 12/5/2007 3
  • 4. Planning -- Look Before You Leap n Understand the scope of an FMIS effort n Gather information and assess the current situation, including other e-government initiatives, financing n Find champions and allies n Management matters – project teams and oversight structure n Anticipate change management n Expect to train, a lot n Assure adequate legal framework n Maintain a strategic vision 12/5/2007 4
  • 5. Indicative Implementation Schedule Legal and Institutional Framework Functional Design, Budget Classification, CoA, Procedures and Manuals Conceptual Systems Design and Technical Architecture Systems Procurement Gap Analysis, S/W Parameterization /Customization/, Testing Change Management & End User Training Pilot Systems Implementation Systems Replication 12/5/2007 5 12-18 months 12-18 months 24-48 months
  • 6. ECA Treasury/PFMS Projects ECA Treasury / PFMS Projects 1995 2000 2005 Oct’07 2010 2015 AH Avg. completion time 7.1 yrs Hungary P043446 PFMP (TS) 1996 10.4 (7.3+3.1) Avg. implementation 5.7 yrs Kazakhstan P037960 TMP (TS) 1994 17.7 (15.7+2.0) AH Türkiye* P035759 say2000i (TS+) 1927 15.9 (0+15.9) AH Ukraine P049174 TSP (TS) 1996 26.9 (16.5+10.4) AH Albania P069939 PARP (TS) 1993 DR 9.0 (8.5+0.5) CD Armenia** P081668 IDF (GFMIS) 1996 CD Completed Slovak Rep** P069864 PFMP (TS) 1992 DR 5.5 (4.9+0.6) Russia P064508 TDP (TS) 1992 AH 613 (231+382) AH, CD Avg. compl. 7.2 yrs Azerbaijan P066100 TIMS (TS) 1998 AH 13.4 (9.5+3.9) CD Avg. impl. 5.1 yrs Kyrgyz Rep P071063 TMIS (TS) 1994 DR 10.2 (6.7+3.5) CD Moldova P082916 PFMP (PFMS) 1993 15.3 (8.5+6.8) CD In Progress Georgia P063081 FMIS (PFMS) 1998 15.0 (3.0+12.0) CD Uzbekistan*** P070084 PFMRP (TS) 1999 DR 37.4 (20.7+16.7) CD Ukraine P090389 PFMP (PFMS) 1996 Avg. compl. 6.5 yrs 65.0 (50+15) CD Avg. implem. 4.5 yrs Preparation Tajikistan P099840 PFMP (PFMS) 1997 10.0 (5.0+5.0) CD Turkmenistan P034092 IBTA (TS) 1992 DR Croatia P050718 PFMP (TS) 1992 AH Dropped Note: Total project budget (World Bank funding + Gov contribution; in USD million) is shown on the bars Treasury established in • • Google • Blogs • Skype • YouTube Prep.>Appr.>Effect. • Web TV • Wireless • World Wide Web Implementation WB Informatics Specialists involved: AH Ali Hashim Browsers eGov eGov recovery Extension DR Dominique de Roquefeuil Java projects stall CD Cem Dener * The Bank funded the ICT consultant/prj coord only. eGov starts eEurope ** The Bank funded the TA activities only. *** Project reactivated with ADB funding in 2007. 12/5/2007 6
  • 7. Understanding the Scope Typical Project Activities-1 n Assuring the Legal and Institutional framework n Specification of Functional Processes, Organizational Arrangements, Budget Classification Structures, CoA, n Development of an overall conceptual systems design n Development of the technology design and architecture n Procurement/ Development of Application Software n Parameterization customization of S/W n Testing application S/W for functionality n Development of operational procedures and manuals 12/5/2007 7
  • 8. Understanding the Scope Typical Project Activities - 2 n Systems Implementation at Pilot sites n Procure and Install hardware at pilot sites n Institute change management procedures n Train end user and technical staff n Implement systems n Systems Replication across all sites 12/5/2007 8
  • 10. Some World Bank Treasury Projects in Europe and Central Asia Name and Country No of Main Cost: Total= (Govt. Status/ Remarks Sites + Bank Loan) Completion U.S. $ mil. Time Ukraine Treasury Systems Project (TS) 700 26.9 (16.5+10.4) 7.0 yrs Custom S/W Kazakhstan Treasury Modernization 250 17.7(15.7+2.0) 8.9 yrs Oracle Project (TS) Financials Hungary Public Finance Management 20 10.4(7.3+3.1) 7.1 yrs Custom S/W Project (TS) Turkey PFMP (TS) 1500 15.9(15.9 + 0.0) 8.5 yrs Custom S/W Albania (TS) 35 9.0(8.5+0.5) 6.8 yrs Oracle Financials Russia Treasury Development Project 2200 613(231.0+382.) Ongoing Oracle (TS) Financials Moldova PFMP (IFMS) 35 15.3(8.5+6.8) Ongoing Bidding for COTS Kyrgyz Republic (TS+HRMIS) 65 10.2(6.7+3.5) Ongoing Bidding for COTS Azerbaijan (TS) 90 13.4(9.5+3.9) Ongoing SAP Georgia (IFMS) 30 15.0(3.0+12.0 Ongoing COTS planned Second Ukraine PFMP (IFMS) 700 65.0(50+15) Under COTS planned Preparation Tajikistan (IFMS) 75 10.0(5.0+5.0) Under COTS planned Preparation Team: Ali Hashim (1995-2004); Dominique de Roquefeul (2000-2004); Cem Dener (2004-todate) 12/5/2007 10
  • 11. Get the Facts n Critical need to understand present situation n Status of budget/treasury functions n Roles and responsibilities n IT adequacy, management, experience n Chart of Accounts—international standards? n Public contracting n Data reliability and integration n Horror stories or foregone savings n Public Expenditure Financial Accountability (PEFA) n Various other external assessments/internal reviews 12/5/2007 11
  • 12. Find Champions and Allies n Strong Government and MOF Commitment have been a key factor for the success of Reform Projects n Can be better achieved if projects are framed as public expenditure management (PEM) systems reform initiatives rather than just accounting/IT systems reform n Senior level policy makers in MOF and donor organizations understand and can sell/defend n Use videos, observational trips, PEMPAL, etc. to reinforce vision and reform commitment n Collaborate with line ministries already implementing their own systems n If possible reach out to press, NGOs, private sector 12/5/2007 12
  • 13. Management Matters n Project Manager – Senior official from FUNCTIONAL SIDE with stature within bureaucracy, adequate financial and administrative powers. n Core Team – n Group of trained professionals from core functions, who can act as change agents. n Representatives of major stake holders need to be represented on the team to manage the interface with their agencies. n Project Secretariat - should have specialist staff with experience in the installation of large scale IT systems and IT procurement n Familiarity with IT projects is an advantage 12/5/2007 13
  • 14. Train and Train Again n Large numbers - can appear overwhelming. n However, most Governments have training institutions which could be used to impart training. n Program needs to be structured to requirements. n Most staff need to know only specific features of the system n Should be coordinated closely with implementation plans n focused to specific requirements of a given site n should be imparted just before site implementation; n help desk, n hand holding clinics 12/5/2007 14
  • 15. Manage the Change n Need to overcome opposition from vested interests who see reform as a threat n Despite advantages of new system opposition should be expected n Perception of the system being a threat can be reduced through communication, retraining, participation, focus on quick wins, managed expectations n Identify win-win examples for civil servants 12/5/2007 15
  • 16. Get A Lawyer (if you must) n Development of a comprehensive budget management law for management of public funds and property n Specifies the roles and responsibilities of the Treasury, the MOF and Line Agencies n Specifies the authorities and responsibilities for: n Receipt and custody of public funds n Public expenditure management control processes n Management of public debt n Accounting, Financial Reporting and Audit n But if the current framework works, fix it later. 12/5/2007 16
  • 17. Finally, the Plan n Based on a conceptual model, a strategic plan laying out goals, methods, timeframes, costs, benchmarks, etc. n Review by stakeholders for buy-in n Approval of plan by highest appropriate body n Clear mandate/structure for plan implementation n Adhere to plan and benchmarks, but flexibility, with approval by project governance structure, for adjustments n Periodic reviews of project and plan n Importance of maintaining capacity for strategic visioning to sustain reform impulse, financing, integrity of integration of systems, etc. 12/5/2007 17