When we talk about the power of a Smarter Workforce, much of the focus is on the technologies and processes that make it possible. But more often than not, the weak link isn’t how well you understand technology—it’s how well you understand people. During this presentation, Clodagh will provide a solid behavioural foundation that will lead you to Smarter Workforce success. She will offer an insight into creating the right employee fit when build your own Smarter Workforce in organisations today. Presenter: Clodagh O'Reilly, Head of Assessment and Leadership Consulting, Kenexa, an IBM company. Mer från dagen på http://bit.ly/sb13se

1. The Science Behind a Smarter Workforce
Clodagh O'Reilly
Head of Assessment and Leadership Consulting
EMEA Kenexa an IBM Company
© 2013 IBM Corporation

2. The Science
Behind a
Smarter
Workforce
Clodagh O'Reilly
Head of Assessment and Leadership Consulting, EMEA
Kenexa, an IBM Company
© 2013 IBM Corporation

3. © 2013 Kenexa an IBM Company

4. Organisations are under pressure to engage the individual
Sustenance
The need to
survive and provide
for the basic needs
of your family
Sustenance
+
Satisfaction
The realization that
work can provide
dignity and status
Sustenance
+
Satisfaction
+
Identity
When the work you
do and who you do
it for proudly
defines you
© 2013 Kenexa an IBM Company

5. Organisations have access to more information about the
individual
© 2013 Kenexa an IBM Company

6. Organisations can use this information about the individual
© 2013 Kenexa an IBM Company

7. Understanding the individual
© 2013 Kenexa an IBM Company

8. Engaging the individual
© 2013 Kenexa an IBM Company

9. Reaping the rewards
Customer Satisfaction Index
2.76 pts
Diluted Earnings Per Share
$1.05
3 Year Total Shareholder Return
2.82%
Return on Assets
1.18%
© 2013 Kenexa an IBM Company

10. SE
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Smarter Workforce in action
• A consistent improvement in train
reliability and punctuality
• Estimated £50,000 ROI per person
• Employee engagement increasing by
9%
• Enhanced leadership capability
recognised by the European
Foundation for Quality Management
HOW?
A culture change programme that combined leadership
development, employee engagement, reward and performance
management

11. SE
A
C
ST
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Smarter Workforce in action
Teams run by managers who most closely aligned with the
organisation/role “fit” saw:
•Employee engagement scores increase 6.2%
•Turnover rates dropped 43%
•Profit per customer increased by 1.2%
•Millions of increased net income
HOW?
A leadership “fit” assessment correlated to cultural and
employee engagement measures and assessed against
business metrics for success in the business

12. SE
A
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ST
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Building a Smarter Workforce
Cabela’s re-energised their sales teams with an integrated solution,
significantly increasing sales per labour hour
9.3%
higher sales per labour hour
among top performers
HOW?
Integrated EVP, Assessment, Leadership Development, and
Employee Engagement underpinned by Technology and
Analytics to gain greater insight and enrich the employee
experience

13. The journey to being ‘Smarter’
Smarter Workforce
Intelligent, Integrated, Instrumented
The future of competitive advantage where technology,
science and data are integrated across the employee
lifecycle to maximise business performance and enrich work
The Market Today
Best in class individual action; some integration; some
focus on business metrics
What high performing companies are doing right now to gain
competitive advantage through their people
Starting Point
Individualised action; focus on HR metrics
The minimum standard for companies to see a
benefit of taking action
© 2013 Kenexa an IBM Company

14. Recognise the
individual in your
organisation
DEVELOPING
INNOVATING
LEARNING
GROWING
COLLABORATING
ENGAGING
SUCCEEDING
ACHIEVING
CREATING
Recognise the power of
your organisation
© 2013 Kenexa an IBM Company

15. Thank you
Clodagh O'Reilly
Head of Assessment and Leadership Consulting, EMEA
Kenexa, an IBM Company
© 2013 IBM Corporation

16. Appendix: Smarter Talent Analytics
 Prescriptive analytics employs
strategic alignment, scenario
analysis, and cognitive computing
(e.g., Watson) to guide users to
make the best possible decisions.
 Predictive analytics
capitalizes on dataintegration and advanced
research assets to allow
insight into future trends,
actions that could be
taken, and the impact to
the organisation.
4
Prescriptive
3
Predictive
Integrated
2 Reporting
(Dashboard)
1 Descriptive
(by product)
 Integrated reporting and
analytics enables messaging
across elements within a
solution to provide a truly
holistic view of human
capital management topics.
 Descriptive reporting and analytics
provides direct insight to structured or
unstructured data (survey, social, other)
for individual elements within a portfolio or
solution.
© 2013 Kenexa an IBM Company