Apollon - 22/5/12 - 09:00 - User-driven Open Innovation Ecosystems
Results of the Apollon pilot in homecare and independent living
1. Results of the Apollon
pilot in homecare and
independent living
Karen Willems
Researcher
IBBT-SMIT-VUB
10/10/2012 1
2. Apollon key objectives
Evaluate the added value for SME’s to use networks
of living labs to test and enter new markets cross-
border
Validate the added value of a (domain specific) living
lab network
Homecare & independent living services
Energy efficiency
eManufacturing
eParticipation
10/10/2012 2
3. Objectives Homecare & Independent living
experiments
Evaluate Homecare and Independent Living
services from different SME’s in another country
Determine if it is feasible to develop a common
ecosystem living lab model
Provide a “lessons learned” in transferring or setting-
up cross border living lab projects in homecare &
independent living
Develop common methods
Develop common tools
10/10/2012 3
4. Homecare & independent living pilot set-up
Cluster 4 living labs
Transfer three types of Forum Virium
Finland
H&IL services from one
market to another
Videophony service AIM
XtramiraTM developed by The Netherlands
Televic from Belgium to
Finland
ADL sensor network IBBT living lab
developed by Innovating Belgium
from the Netherlands to
Spain
Iavante
I Can Help Service Spain
developed by Logica from
the Netherlands to Belgium
10/10/2012 4
5. Main challenge
Local level : ecosystem building & open-innovation
culture
Cross-border level: ecosystem mapping
Building and Consulting (advisory Local or regional Hardware/software/d
Government Service providers
housing industry bodies) authorities evice providers
Providers of AAL
Medical
products and Healthcare providers Industry Insurances NGO’s
institutions/hospitals
services
Non-university End user groups
Safety application
Universities research (patients, informal … …
providers
organisations carers etc.)
Identified AAL stakeholders - ICT enabled independent living for elderly: A status-
quo analysis on products and the research landscape in the field of Ambient
Assisted Living (AAL) in EU (Conrad & GaBner, 2010)
10/10/2012 5
6. Important overall pilot results
Common cross-border ecosystem model for living
labs in healthcare isn’t feasible!
Lots of differences:
Value network differs: different actors with
different roles
Organization of healthcare differs
User needs, user expectations, …
IT-infrastructure
Regulations
…
Living lab as broker and matchmaker
10/10/2012 6
7. Living lab as broker and matchmaker • Able to activate the right
local stakeholders
required for the SME
• Able to provide direct
access to end-users to
SME with test and co-create
AAL abroad
product/s Cross-border • Provide insights in
ervice Living Lab health system,
regulations, etc.
Local Living
Lab
Cross-border
Living lab
Local living lab
ecosystem
Cross-border
Living Lab
10/10/2012 7
8. Critical elements identified during the pilot
Living lab as facilitator and broker to address key
issues and critical elements in cross-border
healthcare projects Privacy
Access to
Liability
end-users
Rules &
Ethics
regulations Critical
elements in
cross-border
collaboration
Trust
in health Local
assessment
Cost Safety
10/10/2012 Maturity 8
9. Conclusion
Towards a network of smart care living labs
Strong need for a domain specific network of
living labs active in healthcare, homecare,
independent living, AAL, wellbeing, smart care,
prevention,…
Knowledge & exchange platform
Sharing domain specific knowledge and experience
Developing domain specific methodologies and
services
Gateway & broker for new collaborations
Active connecting and collaborating environment
Networking with other Living Labs (cross-domain)
10/10/2012 9
10. Conclusion
The network of smart care living labs
Focus on combination of:
Technological
innovation
Business
Social
model
innovation
innovation
10/10/2012 10
Local living lab and cross-border living lab collaborate and support the SME / big company to transfer the service
We will not go into detail on the pilot level results – time is too shortFocus on overall lessons learnedVia living lab collaboration; the living Living lab helps to find a good match with the stakeholders and is able to activate the right local stakeholder required for the cross-border pilotThis is not possible in a predefined ecosystem model
Living lab as matchmaker – bring the SME in contact with ecosystems abroad via the living lab networkLiving lab abroad bringing the SME in contact with the right actorsLiving lab as broker: Living lab as broker – the living lab abroad knows how healthcare is organised, knows the actors and their roles, has direct access to end-users
With regard to cross-border pilots in Health various crucial aspects were identified in order to perform successful pilots. These aspects are critical in each stage of the experiment. Too often they are forgotten orneglected. In the APOLLON project we have listed those. The Living Labs appears to be a good facilitator and broker to address these issues. Not only do they often have the own expertise to guideSMEs or large enterprise directly, but they also have access to the necessary local stakeholders that are required to tackle these different aspects.