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www.DigiMarketingNow.com www.Twitter.com/Digi_Ian
weji crisis danger opportunity http://www.pinyin.info/chinese/crisis.html http://www.washingtonpost.com/wp-dyn/content/article/2007/01/18/AR2007011801881.html http://en.wikipedia.org/wiki/Chinese_translation_of_crisis#cite_note-1
http://snpp.com/episodes/2F08.html “ Look on the bright side, Dad.  Did you know that the Chinese use the same word for "crisis" as they do for "opportunity"?  Yes! Cris-atunity
why is digimarketing a cris-atunity? what difference does digital make?
what  is  digital marketing?
http://en.wikipedia.org/wiki/File:The_Thumbs-up_position.jpg, Steven H. Keys and http://www.keysphotography.com, http://en.wikipedia.org/wiki/File:OK_Sign.jpg, http://en.wikipedia.org/wiki/File:The_gesture02.jpg,  Licensed under Creative Commons Attribution ShareAlike 2.0 License  http://www.filmstudion.se/This_01.jpg NOT   digital marketing
http://en.wikipedia.org/wiki/File:The_Thumbs-up_position.jpg, Steven H. Keys and http://www.keysphotography.com, http://en.wikipedia.org/wiki/File:OK_Sign.jpg, http://en.wikipedia.org/wiki/File:The_gesture02.jpg,  Licensed under Creative Commons Attribution ShareAlike 2.0 License  http://www.filmstudion.se/This_01.jpg definitely  NOT   digital marketing
DigiMarketing: The Essential Guide to New Marketing & Digital Media ,  Kent Wertime & Ian Fenwick, Wiley 2008 Digital Marketing,  digimarketing , is the future evolution of marketing. It happens when the majority, or totality, of a company’s marketing uses digital channels. “ Thai Edition Nation Books 2009
… the future is already here.  It's just not very evenly distributed. William Gibson “
are you doing digital marketing right now?
 
not new
1957 ARPA first publically accessible on-line network 1979 1994
2007 survey 2,400+ households in US, UK, Germany, Japan & Australia
71% 2+ hrs/day
Internet penetration 2007 1.4 billion + http://en.wikipedia.org/wiki/Image:Internet_users_en_2007.PNG www.internetworldstats.com/ Africa has c. 30% mobile penetration South Africa c. 90% mobile penetration
Asia 40% China 253 million 19%
mobile social networking Shanghai-style
Locationally aware, in-taxi touch screens
Forecast internet users, end 2008 ,[object Object],Top 10  Developed Markets USA, Japan, Germany, UK, France, Italy, Spain, Canada, S Korea, Australia Top 10  Emerging Markets Brazil, Russia, India, China, Mexico, Turkey, Indonesia, Iran, Poland, Saudi Arabia
digital’s not just the internet: traditional media go digital
 
?
why is digimarketing a  cris-atunity? 7
1 underspent
DigiMarketing underspent…worldwide Source:Neo@Ogilvy   Marketers Lag Behind  Their Markets % Consumer Time Spent Online % Advertising Dollars Spent Online
growth rate? 2006-2010 cagr 2006 new  media worldwide revenues?  US $55b US $455b 23% 6% 2006 traditional media revenues?
growth rate? 2006-2010 cagr 2006 new  media worldwide revenues?  US $55b US $455b 23% 6% 2006 traditional media revenues?  14 years
underspent ,[object Object],[object Object],[object Object]
2 it  is  the future
it is not the strongest of the species that survives…  nor the most intelligent… attributed, to Charles Darwin…but reportedly not found in his written works “
easier  to learn if you start early… and you never forget Source: www.stockphotos.com
Ian Fenwick The only experiments doomed to failure, are those you don’t conduct. “
underspent it  is  the future
3 repair, re-use,  re-cycle
1 = 7  5 secs = 4 ever
5 secs = 4 ever
fast, not flashy user friendly tone
http://www.readwriteweb.com/archives/corporate_blogs_trust.php the  least trusted on-line information source?
… can’t imagine why http://www.readwriteweb.com/archives/corporate_blogs_trust.php
… can’t imagine why http://www.readwriteweb.com/archives/corporate_blogs_trust.php "As you know, I am an Apple fanatic, but this deal even has me looking twice. Our computer buyer has put together this! The Blitz ad says $350 but Santa called and challenged him to do better. So now Sam’s is at new price of $345 and an additional $20 case value is included.  This is an 8.9" WSVGA Acer CrystalBrite TFT LCD (1024 x 600) with an Intel Atom Processor, 1GB Memory, 120GB Hard Drive and a Crystal Eye Webcam.  WOW. That information tells me that Sam’s really put together a great item for our Members! This unit is great for surfing the net, e-mail and is a nice netbook."
 
authentic
fast, not flashy user friendly language all browsers
http://marketshare.hitslink.com/ Scale only approximate 8% 68% .7% .6% 1% 21%
how does your website look  on mobile devices?
fast, not flashy user friendly language all browsers cms vdo
www.tubemogul.com
fast, not flashy user friendly language all browsers cms vdo news/updates
 
underspent it  is  the future repair, reuse, recycle
4 check your search strategy
Marketing Sherpa Business Technology Survey 2007. Technology purchases over $25K 80% said  they  found the vendor
*Enquiro  Business to Business Survey 2007   of those find their ultimate vendor on-line  80% use search  70% Of those who say they don’t search 27% do! of business buyers go on-line during the buying process 85%
http://battellemedia.com/archives/000063.php John Battelle the database of intentions… “
do you have a search strategy for your business?
about 61 billion, 2007 in August alone http://a-stat-a-day.com/?m=200710  comScore stats, based on top 50 internet properties where search activity is observed 31 billion at Google  (+5 b YouTube) world population? about 6.6 billion 8.5 billion at Yahoo! sites 3.2 billion at Baidu.com on-line searches?
Organic Listings Search Engine Optimization (SEO) Paid Listings Search Engine  Marketing (SEM)
 
 
underspent it  is  the future repair, reuse, recycle check your search strategy
5 CPA ROI
 
From the George Grantham Bain collection at the Library of Congress. According to the library, there are no known restrictions on the publication of these photos. http://en.wikipedia.org/wiki/File:Johnny-Wanamaker2.jpg John [Nelson] Wanamaker (1838 –1922) a merchant, religious leader, civic and political figure: the father of modern advertising.  Half the money I spend on advertising is wasted;  the trouble is I don't know which half “
underspent it  is  the future repair, reuse, recycle check your search strategy CPA, ROI
6 inter actions trans actions
Sales Funnel Downturn Web2.0 = Judicious Consumers Action
Sales Funnel Downturn Web2.0 = Judicious Consumers Action
Sales Funnel Downturn Web2.0 = Judicious Consumers Peer  Reviews Action Social Networks
anyone read  on-line  reviews?
[object Object],[object Object],[object Object],[object Object],1"Web users and web community," Rubicon Consulting, Inc. October 2008 2 Kudzu.com survey of 600 users, December 2008 3Deloitte & Touche, September 2007 All quotes from www.bazaarvoice.com/industryStats.html
anyone happen to belong to a social networking site?
87% www.comscore.com/press/release.asp?press=2592 of 15+ population, Fall 2008
Sales Funnel Downturn Web2.0 = Judicious Consumers Peer  Reviews Action Social Networks
62% of brand-related talk features products in a positive light < 1% feature products negatively www.imediaconnection.com/content/13386.asp
“ Across all of Bazaarvoice clients, four and five-star reviews outnumber one and two-star ratings seven to one”
of course, it isn’t  all  good,  all  the time…
 
do you know what people are saying about you?
www.serph.com www.monitter.com http://spy.appspot.com www.blogpulse.com
http://www.ideastorm.com/ bonus: new product development
Solving customer problems quickly bonus: new product development customer service
“ Jeff” put in the equivalent of 4 months work last year on the Dell community support forum “ I actually enjoy helping people” Dell Community Forum averages 9,000 posts per week, posts that otherwise would have gone to Dell Support Lines Groundswell , Charlene Li and Josh Bernoff, : Harvard University Press, 2008 bonus: new product development customer service user support
underspent it  is  the future repair, reuse, recycle check your search strategy CPA, ROI interactions transactions
7 creative  use of digital is dynamite
Tourism Queensland   www.IslandReefJob.com  $150,000  6-months caretaker & blogger on Great Barrier Reef 1 million visits in 7 days
Tourism Queensland   www.IslandReefJob.com  $150,000  6-months caretaker & blogger on Great Barrier Reef 1 million visits in 7 days
Hand-crafted boxes of artifacts used in the stop-motion movie Coraline sent to 50 bloggers www.coraline.com
Desktop Widgets click on icon to see offer 2m downloads  $80 m in direct sales in 1 st   year (2005) 2008 Q3: 10m clicks* www.southwest.com/ding/ *  adage.com/article?article_id=132778
underspent it  is  the future repair, reuse, recycle check your search strategy CPA, ROI interactions  transactions creative digital is dynamite 7
www.DigiMarketingNow.com Follow  me on Twitter, Ian_Digi
why is digimarketing a cris-atunity? what difference does digital make? 7
1 unique devices
Unique devices Canon Rebel 350 3 years old #560151117
[object Object],[object Object],Unique devices
collect data, drop by drop Lipton in Japan opt-in,  daily messages, quizes, games,  etc. every  device unique digital: addressable
unique devices new media model 2
Content  Creation  Specialists Publishers, editors, vehicles Distribution channel (bookstores, newstands, TV/radio stations) Mass Media Consumers Traditional Media Model $$$ eyeballs expensive channel, production & filtering modest returns to creators
modest returns to specialist creators near free channel, free peer filtering modest returns to specialist creators New Media Model Generate Content Internet  Publication Internet  Distribution Consumers Consumers Generate Content
to find something comparable, you have to go back 500 years to the printing press, the birth of mass media… Rupert Murdoch, quoted in  Wired ,  July 2006 “
How many people here read blogs? … write blogs?
Digital respect
paid circulation 2007 <4 million almost 1.7 m  US-based unique visitors  33-48 m page-views  (May 2007) http://perezhilton.com/?p=2601, http://gawker.com/news/welcome-to-the-internet/the-truth-about-perez-hiltons-traffic-276369.php ComScore, Nielsen NetRatings
People trust  people http://www.nielsenbuzzmetrics.com/cgm at least twice as much as ads
http://www.engadget.com/2006/06/22/dude-your-dell-is-on-fire/
http://www.engadget.com/2006/06/22/dude-your-dell-is-on-fire/
3 unique devices new media model targets  become participants
 
 
Participatory 1:many iPod’s Dirty Secret   the Niestat Brothers Posted Nov 20, 2003  1M+ downloads in 6 wks Apple expands iPod warranties  Offers new battery replacement mail - in service
www.facebook.com   www.myspace.com   www.mixi.jp   www.cyworld.co.kr   social networks
Impressions: Reach & Frequency Slob Ogilvy: Toronto http://www.youtube.com/user/tuffsheet Seen by estimated 500 million people Estimates from Ogilvy & Mather. Represents viewership through all channels, inclusive of free Television exposure. Evolution Involvement & Sustained Engagement
 
4 unique devices new media model targets  become participants consumers take charge
Access  and  Restriction New Restrictions Unprecedented Access Marketers and Channels
[object Object],It’s mine – you can’t have it.  If you want to use it for something, then you have to negotiate with me.  I have to agree.  I have to understand what I’m getting in return “ personal data? Tim Berners-Lee
OgilvyOne, Hong Kong, 2008, The HyperFactory, XS2TheWorld branded utility
Consumers will give you info,  if  you give them benefit… first ,[object Object],[object Object],[object Object]
5 unique devices new media model targets  become participants consumers take charge mobile moves fastest
??  mobile phone subscribers 1.4b internet users 1.3b landline phones 1.5b email boxes 1.5b TVs Communities Dominate Brand s  Business and marketing challenges for the 21st century  By Tomi T Ahonen and Alan Moore World? c. 6.6 billion people device 1.4b credit cards 3.3b From:  Technology/Internet Trends,  Mary Meeker , presentation at Web 2.0 Summit, Nov 5 2008
mobile phone display projects via contact lens HMD 35 gms 28&quot; screen 6′ away
it’s not advertising,  “ it’s just a really cool way to say goodbye ”
http://www.mobvis.org/demos.htm Augmented Reality
6 unique devices new media model targets  become participants consumers take charge mobile moves fastest digital sticks
iPod’s Dirty Secret   the Niestat Brothers 2003 Dude, you can’t take something off the internet… that’s like trying to take a pee out of a swimming pool Joe Rogan,  Newsradio
“ the dog poop girl” June  2005 , South Korea
7 a new 4 P’s unique devices new media model targets  become participants consumers take charge mobile moves fastest digital sticks
4 P’s of marketing Product Price Place Promotion
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4 P’s of  digi marketing Permission Participation Particulars Personalization
www.DigiMarketingNow.com Follow  me on Twitter, Ian_Digi

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Digi Marketing The Recession Breaker

Hinweis der Redaktion

  1. Digital marketing - recession-breaker?   Digital is poised to be the potion that marketers will use to remedy their stifled marketing budgets.  But have you kept up with the developments in the Digital space? What is Digital, how can it be used, when should it be used, and where should I begin?  In true digital style, Ian will join us by videoconference from Thailand, to provide some background, an update and his latest professional thinking, with the facts and figures you need to face this new recession year.