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Arab Media Outlook 2011-2015
Arab Media: Exposure and
Transition




                               In cooperation with
April 30th 2012
The fourth edition of AMO covers 17 markets and 140 industry interviews


17 countries covered by AMO, including                                                 Interviews with industry leaders-
four key countries for market research                                                 breakdown by platform

                                                                                                             2%    4%
    Nearly 2,000 interviews
    carried out by Ipsos in                             In-scope markets                                                  9%
    market research                                     Market research markets
    countries

                              Palestine
                                (11)         Syria
                Libya                         (7)                                                                                9%
                 (7)    Jordan                          Kuwait
                                                         (5)     Iraq                    43%
    Morocco   Tunisia    (10)                                     (7)   Qatar
      (4)       (4)                                                      (7)
                        Lebanon
                          (14)                                             Bahrain
                                                                             (5)


                                     Egypt                                                                                       15%
                                      (7)            Saudi
                                                                                UAE
                                                     Arabia
                                                                                (21)
                                                       (5)
                                     Sudan
                                      (4)                               Oman
                                                                         (3)
                                                                                                             18%
                                                              Yemen                      Radio                    Service providers
                                                                (4)
                                                                                         Content providers        Online
                                                                                         Others                   TV channels/ broadcasters
                                                                                         Print




1
We based our projections on rigorous quantitative and qualitative analysis leading
    to our views on the outlook across platforms and content types

    Quantitative research
                                                            Section 1 - Platforms
    • Market research from Ipsos in four key
      markets                                               •   2011-2015 net advertising figures
    • 140 industry interviews                               •   Print trends
    • Advertising discount rates                            •   TV trends
    • Advertising agency fees etc.                          •   Online trends
                                                            •   Others (radio, out of home)
    Qualitative research                                    Section 1 - Content
    •   140 media specialists on a range of topics
    •   Prospects for the industry                          •   TV Production
    •   Platforms growth                                    •   Movies
    •   Views on regional uprisings                         •   Sports
    •   Key issues (talent etc.)                            •   Music
    •   Etc.
                                                            Section 2 - Countries
    External research
    • 100+ sector reports                                   • 4 “in focus” countries – Egypt, Morocco, Saudi
    • 20+ research sources, including Arab                    Arabia, UAE
      Advisors                                              • 13 country reviews
      Group, ZenithOptimedia, Informa, IMF, etc.

                                                            Section 3 – Thematic topic
    Projection Model
                                                            • “The media revolution”
                                                            • Impact of the 2011 regional events on
                                                              traditional and digital media across the Arab
                                                              region


2
We project net advertising to pick-up slightly in 2012 after a very difficult 2011
    Millions of USD

                                                                                                                                        Year-on-Year growth

                                                                                                                                            CAGR (2012-2015)


                                       -12.1%
                                                                                                                             6.7%                  5,954
      6,000
                               5,611                    7.1%
                                                                          -10.3%                                                    5,488
                                                               5,281                       3.5%                   5,154
                    29.8%                       4,933                                              4,908
      5,000                                                                       4,741
               4,322

      4,000



      3,000



      2,000



      1,000



         0
                   2007          2008             2009             2010             2011             2012           2013            2014               2015
                                                                                                                          Forecast
       Palestine       Yemen            Libya            Sudan            Syria            Tunisia          Oman            Bahrain           Jordan

       Iraq            Lebanon          Qatar            Morocco          Kuwait           Egypt            UAE             Saudi Arabia      Pan-Arab


3
We project digital to continue to grow to reach 10% of the ad spend by 2015 which
remains low considering the time spent online in the region

Ad spend by platform evolution                                                                                   Digital advertising share

Millions of USD                                                                                                  2011, % of total advertising spend


100%= 4,933                         5,282   4,741   4,908   5,154   5,488    5,954                                            UK                                      32.3%




                                                                                     Out-of-Home Radio Digital
    100%
                              9%     8%      8%      8%      8%     8%      8%                                          Denmark                                     27.2%
                              5%     5%      6%      6%      6%     6%      6%
                              1%     2%                                                                              Netherlands                               23.3%
                                             4%      6%      8%     9%      10%

                                                                                                                           China                             21.4%
      % from Total Ad Spend




                              40%    41%
                                             40%                                                                        Australia                          21.1%
                                                    40%




                                                                                      Television
                                                            41%     41%     40%
                                                                                                                    South Korea                          18.0%

                              6%     5%                                                                                       US                       16.8%
                                             5%
                                                     5%




                                                                                        Magazines Newspapers
                                                             5%     5%      4%
                                                                                                                     Arab region                4.0%

                              39%    38%
                                                                                                                            India        2.8%
                                             37%    35%     33%     32%     31%                                                                        Low considering our research
                                                                                                                                                       shows people spend 2 hours
                                                                                                                                                       online per day and 3 hours
                                                                                                                                                       watching TV
     0%
                          2009      2010    2011    2012    2013    2014     2015



4
Key platform highlights and outlook – 2011-2015

                                • Circulation continues to grow but at a declining rate; the industry is at an inflexion point with lowest
                                  growth in the last 3 years seen in 2011
                                • A few regional publishers are positioning themselves for digital migration and looking to diversify
                                  revenue streams….
             Print
                                • ….however, monetization of online has been largely driven by advertising
                                • Success of new launches suggest that differentiated content can have an edge in the competitive
                                  print arena
                                • Newsrooms are being reorganized to better exploit cross platform opportunities

                                • Large broadcasting groups continue to dominate the TV landscape
                                • Introduction of People Meter in a few GCC markets, is expected to boost transparency
                                • Number of HD channels is on the rise, but monetization remains a challenge; 3D TV is unlikely to
                                  be a viable proposition in the near term
         Television             • Pay TV take-up remains low but some success is being felt in the combat against piracy
                                • International players are looking to invest in regional content and identifying strategic niche
                                  segments
                                • Arab broadcasters are expanding overseas; but face the challenge of developing and managing
                                  overseas investment

                                • Time spent online is exceeding that of watching television in certain age groups, online platforms offer
                                  unique opportunities to target a pan-regional audience
                                • Government and private sector lead initiatives aimed at incubation and commercialization of digital
                                  opportunities
Online and Mobile
                                • Several digital initiatives have been launched leveraging cross-platform opportunities
                                • Display advertising is gaining a new lease of life in the region with large brand advertisers stepping
                                  into the arena

5
    Source: Deloitte analysis
Newspapers readership: significant shifts in Egypt’s newspapers’ landscape

Most read newspapers (%) - Egypt                                                         Most read newspapers (%) - Morocco

        Al Masry Al Youm                                                      61%                                    Assabah                                           70.8%
                Al Akhbar                                               53%                                         Al Massae                                         68.6%
                Al Ahram                                               51%                         Al Ahdath Al Maghribia                          30.8%
             Al Gomhuria                                      34%                                            Al Mountakhab                14.5%
                Al Masaa                       11%                                                     Al Ittihad Al Ichtiraki      8.4%
               Al Dostour                      11%                                         Akhbar Al Youm Al Maghribiya             7.9%
             Al Shourouq                  6%
                                                                                          Le Matin du Sahara et Maghreb            6.1%
                  Al Wafd                 5%
                                                                                                                 L'Economiste      5.1%
      Al Ahram Al Messa'i                4%
                                                                                                                      Al Alam      4.9%
                 Al Yaum                 3%
                                                                                                                     L'Opinion     4.0%

    Significant changes in newspapers landscape with leading independent                 Two leading Moroccan newspapers belong to a new wave of independent
    paper Al Masry Al Youm claiming top spot while others appear in top 10               newspapers in the country (2000s launch)

Most read newspapers (%) – Saudi Arabia                                                  Most read newspapers (%)- UAE

                     OKAZ                                                        42.0%             Gulf News                                                        48.0%
              AL RIYADH                                                        39.3%               Al Khaleej                                               39.3%

               AL HAYAT                                                33.3%              Al Emarat Al Youm                                         31.6%

            ARRIYADIAH                                         23.2%                           Khaleej Times                                  27.7%

              AL WATAN                                       21.0%                                  Al Ittihad                               26.6%

    ASHARQ AL AWSAT                                    17.2%                                        Al Bayan                               23.5%

             AL-JAZIRAH                               16.6%                                The Times of India               9.2%

                AL YAUM                              15.5%                                        Malayalam…                8.7%

              AL MADINA                              14.8%                                  Akhbar Al Yawm                 8.2%

        AL EQTISADIAH                     7.2%                                                        7 Days               7.7%


    Relative status quo with Okaz claiming top spot – strong local preferences           Gulf News and Al Khaleej remain ahead of the others with the former now
    (Al Riyadh) and for Al Hayat amongst Arab expats                                     claiming top spot in the country


6     Source: Ipsos, Deloitte analysis
Migration from print to online is strongly evident across the region; regional
print publishers are already leveraging the reach of online properties                                                                                                                  ri

Means of reading news/articles (%)*                                                               Case study of ITP – Online migration for specific titles**

                                                                                                       Unique online viewers (000s)      Print circulation (000s)          Ratio of unique
       45.3%
                                                                            Total = 25.7%                                                                                  online visitors to
                                                                                                                                29                                         print circulation
                              29.1%                                                                             Cars ME
                                                                                                                                8                                             3.7

                                                 14.4%                                                                           108                                          3.0
                                                                    10.3%                                      Ahlan Live
                                                                                                                                37
                                                                                       1.0%
                                                                                                                                       289                                    9.8
                                                                                                          TimeOut Dubai
    Use only Print     Use print more         Use print and      Use internet      Use only the                                 29
                        than internet        internet equally   more than print      internet

                                                                                                                                       326                                    16.7
                                                                                                                  Masala
                                                                                                                                20
Alternative means of following news aside from print (%)*
                                                                                         41.0%                                                                      1200      28.2
                                                                                                       Arabian Business
        For those following news on                                                                                             43
        alternative platforms
                                                                                                                            0           500           1000             1500
                                                                             21.0%
                                                   17.0%
                                                                14.0%                              • ITP now publishes more than 75 weekly and monthly magazines and has a
                                                                                                     wide portfolio of digital properties
                     4.0%             3.0%                                                         • Time Out is a good example of diversification online, including on mobile /
       0.2%
                                                                                                     app‟s which launched in June 2010 and reached 40,000 downloads in the
      Others         Tablet       Twitter         Emails         Blogs       Mobile     Website      first month (#1 app in the UAE)
                                                                             phone                 • ITP has seen some success in digital migration with some titles ‘online
                                                                             (news                   revenues constituting a significant share of total ad revenues
                                                                             alerts)
                                                                                                     particularly with titles such as Arabian Business and Masala (Bollywood
                                                                                                     news magazine)

*Ipsos market research in Egypt, Morocco, Saudi Arabia and UAE, Deloitte analysis **Company websites
7
Newspapers in the Arab region are gradually succeeding in bringing
audiences to their websites

Ranking of online newspapers based
                                                                               Al Shorouk, Egypt - case study
on traffic - UK and Egypt

                         UK                                     Egypt
         10




         • The Daily Mail          #16              • Al Ahram          #16
         • The Guardian            #17
    20




         • The telegraph           #24
                                                    • Al Wafd            #26
                                                    • Al Shorouk
         30




                                                                        #30


                                                                               Online Edition
         • The Sun                 #38
                                                    • Al Masry Al Youm #39     • The online internet arm of the popular Shorouk Egyptian daily
    40




                                                                                 newspaper (shorouknews.com) was launched in February 2009
                                                                               • While having a significantly lower reach on print (outside the Top 10)
                                                                                 than the larger newspapers in the market, Al Shorouk has
                                                                                 managed to build a stronger online audience:
         50




                                                                                 – Ranked #3 amongst all online newspapers
         •                                          • Al Dostour        #52
              The Independent     # 90                                           – Ranked #30 amongst all websites in the country
         •    New York Times      # 151
         •    Financial Times     # 157                                        • Its “punchy” headlines and independent editorial tone have found
         •    The Daily Mirror    # 160
         •    Metro               # 178
                                                                                 favour with young Egyptians who use social media as their main
         •    The Times           # 234                                          source for news consumption


Source: Alexa, Company website, Deloitte analysis
8
Online news: traditional media online properties manage to attract audience

Most visited news websites (%)- Egypt                            Most visited news websites (%)- Morocco

        Al Masry Al Youm                                 36.4               Hespress                                           28.7%
              Al Youm Al 7                            32.8                 Al Jazzera                            16.2%
         Al Jazeera News                        8.7                         Facebook                7.3%
     Al Akhbar Newspaper                  5                                  Express               6.3%
           Midan El Tahrir         1.9                                     Hiba press          5.4%
         Akhbaar El Youm           1.7                                        Kooora         4.0%
                 Al Dostour        1.5                                           Oula       3.2%
                 Al Ahraam        1.1                                             2M        3.0%
                  Masrawy         1.1                                      Panet.co.it      2.9%
               Al Jumhoria        1                                        Akhbarona        2.5%

Online news dominated by existing newspapers                     Online news “independent” is market leader in Morocco


Most visited news websites (%)- Saudi Arabia                     Most visited news websites (%) - UAE

                Al Arabiya                               21.6%                 Gulf news                                               19%
                Al Jazeera                              20.7%              Times of India                                12%
                     Sabak                3.6%                                Al Jazeera                             10%
                      Okaz                3.5%                        Malayala manorama                         7%
                     Yahoo               2.8%                           news.google.com                         7%
                 Al Akhbar               2.5%                                  Al Arabia                   6%
                 Facebook                2.4%                                 Al Khaleej                   6%
                  Maktoob             2.0%                                 Khaleej times                  5%
                  Al Hayat            1.5%                               Emarat Al youm                   5%
                 Al Ahram          1.2%                                   Yahoo/maktoob              4%

 Online news dominated by the two pan Arab news channels         Online news dominated by existing newspapers… with
                                                                 cultural diversity
9     Source: Ipsos, Deloitte analysis
Large pan Arab broadcasters and MBC in particular have consolidated their
 dominance across markets with the exception of Egypt
                                                                                             MBC channel

                                                                                             News channel




                                    Egypt          Morocco          Saudi Arabia            UAE

       #1                      Al Hayat TV          2M TV              MBC 1               MBC 2

       #2                  Al Hayat Cinema        Al Jazeera         Al Arabiya          MBC Action

       #3                   Al Hayat Series         MBC 4              MBC 2               MBC 1

       #4                          Al Mehwar        MBC 2            Al Jazeera            MBC 4

       #5                          Al Hayat 2   Medi 1 Sat TV        MBC Action       Abu Dhabi Al Oula

       #6                          Dream 2          MBC 1              MBC 4              Dubai TV

       #7                            CBC            Al Oula       Abu Dhabi Al Oula      Al Arabiya

       #8                   Rotana Cinema       Rotana Cinema      Rotana Cinema         Al Jazeera

       #9                          Dream 1      Al Maghribia TV     MBC Drama         Abu Dhabi Drama

       #10                          MBC 2        MBC Action         Melody Aflam         Dubai One



Source: Ipsos, Deloitte analysis

 10
TV programs: 2011 was the year of political talk shows… and Arab Idol
 Most watched TV programmes - Egypt                                                           Most watched TV programmes - Morocco

         Rank                               Programme                                                  Rank                                      Programme
           1          El Hayat El Youm                                                                    1           Akhtar El Moujrimin
           2          El Ashera Masaan                                                                    2           El Khait Labiad
           3          Sabaya El Kheir                                                                     3           45 Dakika
           4          Masr El Gadidah                                                                     4           Moukhtafoune
           5          El Hayat El Ann                                                                     5           Tahkik
           6          Soula                                                                               6           Arab Idol
           7          Wahed men El Naas                                                                   7           Les infos
           8          El Tabaa El Olaa                                                                    8           El Ittijah El Mouakiss
           9          El Den Wal Hayat                                                                    9           Moudawala
          10          El Hakikah                                                                         10           Bidoun Haraj
                                                                                   Arab Idol
                                                                                   captured
  TV viewing heavily dominated by political talk shows and news                    audience         Moroccan TV still highly concentrated around “true life” stories and
  shows with Al Hayat and Dream airing the preferred shows                        across the        social documentaries
                                                                                    region
 Most watched TV programmes- Saudi Arabia                                                       Most watched TV programmes - UAE
                                                                                                        Rank          Programme
         Rank                               Programme
           1          Kalam Nawaem                                                                       1            Al Etijah Al Moakes

           2          Arab Idol                                                                          2            Arab Idol
           3          Sada Al Malaeb                                                                     3            Dance India Dance
           4          Sabah Al Khayr Ya Arab                                                             4            Jeopardy
           5          Al Toffah Al Akhdar                                                                5            Comedy Circus
           6          Mbc Fi Osbou                                                                       6            Sada Al Maleb
           7          Joelle                                                                             7            Bade acche lagte hai
           8          The Doctors                                                                        8            Crime Patrol
           9          Haza Ana
                                                                                                         9            Hareem Al Sultan
          10          Al Koora
                                                                                                         10           CID

  Dominated by MBC TV shows including targeted talk shows                                      Live political talk show on Al Jazeera claimed number one stop while
  (women‟s, sports)                                                                            imported formats fared well
11 Source: Ipsos, Deloitte analysis *We have ranked only programmes with specific names provided by the respondents and excluded generic genre
Pay-TV penetration remains low across most Arab markets; as in other
mature markets pay-TV uptake has been driven largely by sports


  Pay TV subscriptions in Egypt                                                    Types of channels subscribed to in Egypt
                                          OSN                             44.6%           63%
                                                                                                         59%
                                     Al Jazeera
                                                                  25.6%
                                       Sports
                                          ART                21.5%
        91%
                            9%       Abu Dhabi      3.3%                                                                     27%
                                      Sports
                                        Al Majd    2.5%

                                        Others     0.8%                                                                                           3%
     Pay for subscription
                                    Don't Know     1.7%                                  Sports         Movies          Series & Family   Don't know/No answer
     Do not pay for subscription                                                                                         Entertainment


  Pay TV subscriptions in Saudi Arabia                                             Types of channels subscribed to in Saudi Arabia

                                         AJS                               56.6%       82%

                                        OSN               18.8%

                                         ART         12.1%

        80%              20%       Abu Dhabi                                                      40%
                                                   5.5%
                                    Sports
                                                                                                                  22%
                                      Al Majd      5.1%

                                   Dreambox       1.1%                                                                            1%              2%
     Pay for subscription
                                   Don't Know     0.7%                                 Sports     Movies eries & Family Entertainment programs know/No answer
                                                                                                       S                       Religious    Don't
     Do not pay for subscription


Source: Ipsos, Deloitte analysis
12
Foreign media houses are investing in regional TV content and identifying
strategic, underserved niches
                               • In 2012, News Corp became a minority investor in the MOBY Group


                               • Moby Group has presence across platforms (TV, print and new media) with a focus on local
                                 Iranian, Afghani content and is looking to increase its footprint in 2 markets in the Arab region


                               • News Corporation also decided to increase its total stake in Rotana

                               • The BBC announced plans to produce an Arabic version of its popular Question Time Show - which
                                 usually features a number of politicians who provide a Q&A session


                               • The show is expected to focus more on young people, social media and documentary making



                               • Sky News Arabia is a 50–50 joint venture between Abu Dhabi Media Investment Corp (ADMIC) and British
                                 Sky Broadcasting (BSkyB)


                               • The 24 hour Arabic language FTA, multi-platform news service will be launched on May 6th


                               • In 2011, Sony Pictures Television (SPT) announced that it would start producing Arabic language versions
                                 of the popular U.S. shows ‘Wheel of Fortune’ and ‘Jeopardy!’


                               • The episodes of Wheel of Fortune are to be produced for Hayat TV in Egypt and shot in Cairo whilst the
                                 Jeopardy! episodes are to be produced in Lebanon for broadcast on MBC1


                               • This expansion into non-scripted programs is an important step in SPT Arabia‟s growth strategy
13   Source: Company websites, AME Info 2011/2012, Deloitte analysis
Social networking has gained ground as the most common online activity
across a few regional markets; while YouTube usage has increased
significantly
                  Most common online activities (%) — UAE                                         Frequency of using YouTube and other similar sites (%)- UAE

     Listening to radio
                                            9.0%                                                                                 33%
     VOIP Calls
                                                                                                     % YouTube users
                                            3.0%                      5.8%
     Downloading music/videos etc           12.0%                                                                                 23%       24%           24%
                                                                     18.3%
     Online Gaming                                                                                                                                  15%
                                                                                                     28%                                  20%                                     11%
                                                                                                                         11%
     Chatting                                                                                                                                                         11%
                                            46.0%                    29.6%                                                                                       4%         3%
                                                                                                                 72%                                                               16%
     Watching videos /TV programs
                                                                                                                         3%                                                  3%
     Emails
                                                                                                                          More Once a 2–3 days Once a Once a Once a                Less
     Getting Information                                                                                                  than  day    a week week fortnight month                 often
                                                                     31.7%                             Yes       No      once a
     Social Networking                      24.0%                                                                          day
                                                                                                                                           2012          2009

          Sample = 430                                                                                                                             Sample = 328
                                             2009                     2012


                  Most common online activities (%) — KSA                                         Frequency of using YouTube and other similar sites (%) — KSA

 Other                                                                 3.1%                           % of regular
                                          1.0%                         4.7%                                                              2012 Average: 4.2 times a week
 Paying bills                             7.0%                         5.4%                         YouTube users**                      2009 Average: 3.3 times a week
 Uploading content                       12.0%                         8.2%                                                                              29.3%
 Downloading music, videos                                             9.4%                                                                                      15.9%
                                          8.0%                                                                                           19.6%
 VOIP                                     7.0%                                                                                                   12.8%
                                                                                                                                  9.2%                   21.8%
 Listening to radio                       7.0%                        24.1%                          17%                                 17.9%                   23.1% 4.7% 2.4%
                                                                                                                                                                                 6.1%
 Chatting                                                                                                          83%            7.7%           9.0%
                                                                                                                                                                         6.4% 6.4% 7.7%
 Emails
 Online games
                                         52.0%
 Watching videos / TV                                                 42.8%
 Social Networking
 Getting Information
                                                                                                           Yes    No
      Sample = 463                                                                                                                                 Sample = 463
                                          2009                         2012
14
       Source: Ipsos market research in Egypt, Morocco, Saudi Arabia and UAE, Deloitte analysis
Strong propensity towards downloading and paying for mobile apps with
Arabic content preferred; however regional content available is as yet limited
         Propensity for mobile applications*                                 Apps and spend per smartphone**                  Language preference for browsing***
                                                                                     # of Apps per smartphone
     Do you download         Frequency of downloading
      applications?                applications
                                                                                       Nokia           22
                                Less often            33%                                                                               20%
                               Once every
                                               7%                              Apple iPhone                      58
                                2 months
                               Once every
                                                   17%
                                 month
     23%                                                                                                        Mean=                               80%
                 77%           Once every                                   RIM- Blackberry           19
                                               9%                                                                32
                                3 weeks
                               Once every
                                                11%
                                2 weeks                                                                                                  Arabic       Others
                                                                                   Samsung             24
                               Once every
                                                    23%
                                 week
      Yes       No                                                                                                       Free aps by type****
                                                                                        HTC                33
                                                                                                                              Breakdown of Top Free apps (UAE)
                               Less often             31%
                                                                                     Spend on smartphone                                            12%
                                    Once
                                  Every 2…
                                              4%                                            apps
                                    Once
                                               11%
                                   Every…                                             $1-$4           25%
     27%          73%               Once
                                                13%                                                             Mean =
                                  Every 3…
                                                                                                                USD 25
                                    Once                                              $5-$9           18%
                                                13%
                                  Every 2…                                                                                                    88%
                                    Once
                                                     28%
                                   Every…                                         More than
         Yes     No                                                                  $9
                                                                                                                57%                    Regional      International


 • Despite strong preference for regional content, the paucity of the same has resulted in international apps dominating the list of most
   downloaded apps in the UAE and Saudi Arabia
    * Source: Ipsos market research UAE (sample size =315) and KSA (sample size =395)
     ** Source: Based on a survey of 2,950 respondents -Apps Arabia- Apps Arabia Mobile Report MENA
   *** Source: Ipsos market research in Egypt, Morocco, UAE and KSA
15 **** Source: Itunes store (UAE) - Top 200 free apps in terms of downloads (March 2012)
The Arab region is seeing its first wave of successes in the online space

 Marketplaces - Case study of Souq.com                                         Online gaming - Case study on Jawaker

  • Launched in 2005 by the Jabbar Internet Group, as a C2C                    • Jawaker is a multiplayer card games portal launched in
    auction platform, Souq.com‟s business model has evolved                      April 2009 by the Jordan based Boundless Drop
    to an online marketplace with fixed prices




  • Customer centric website; delivery times reduced from 8 to 3               • Revenue model includes a combination of advertising, micro-
    days                                                                         transactions, premium memberships, user tournaments, in-
  • Revenue is derived from 3 streams i.e. online retail                         game product placement and white labeling
    (margins), market places (commission) and deal of the day
    (discounts, liquidations)                                                  • Some of the games are hosted on the Facebook platform
  • Growing through partnerships (i.e. with telcos, online                       including Basra, Baloot, Estimation, Tarneeb and Trix
    retailers and consumer durables companies) and investments
    in online properties (i.e. online sports apparel firm Run2Sport)
                                                                               Performance:
  Performance:                                                                 • Twofour54 ibtikar, announced an investment in Jawaker in
  • Strong footprint across key markets for e-commerce:                          2009
    UAE, KSA, Egypt                                                            • Over 500,000 registered users with 17 Million page views per
                                                                                 month
  • Ranked amongst the top performing sites in terms of                        • Breakdown of traffic to the website: Jordan (30%), Saudi
    traffic across the region- UAE (22nd), Egypt (73rd), KSA (81st)              Arabia (25%), Egypt (11%), UAE (9%), others
Source: Deloitte interviews, analysis, company websites, Arab Advisors Group
16
Key trends in the market – overall the bipolarisation between pan Arab and
ultra-local content is increasingly pronounced
                     • Local content is king but imports such talent shows and Turkish soaps continue to attract the
                       lion share of viewers while animation is on the rise
     TV production   • There has been a recent shift in productions geographic hubs
                     • There are major opportunities for local players in online VOD and YouTube and the web are
                       not just sounding boards anymore

                     • Arabic films are in high demand and experience a positive momentum with increased funding
                       initiatives and interaction with the international stage (box office and shooting)
        Movies       • However the economics of the industry remain challenging and releases need exposure at
                       least at a pan-Arab level to generate return on investment
                     • Value generation need to be triggered via screen growth, quotas, better non theatrical rights
                       exploitation, and potentially 3D
                     • Sports viewership in the region is particularly high with football the predominant sport watched
                       on TV
        Sports       • Sports coverage is increasing but monetisation remains a challenge
                     • Domestic leagues are undervalued sports properties and need a balanced approach
                       between imports and home-grown local talent

                     • As the industry fragments there is an increasing appeal for ultra local music content while a
                       few pan Arab singers remain as popular as ever
        Music        • Recorded music sales are already low in the region and will continue to decline until legal
                       music download sites begin to get a foothold in the market
                     • Live entertainment will provide a significant revenue stream but important changes in
                       international property right regulation need to happen in music publishing
17
TV production and viewing in 2011 have been dominated by drama and talent
shows – with imports still taking a large share of audience

Most popular TV genre in the region                     The evolution of Turkish soaps
                                                        The evolution of Turkish soaps
                                                             2007              2008-11                                     2012




                                     Drama
                                   Series, 17%              • Introduction into        • MBC continues (1001     • The Turkish soap
            News, 19%
                                                              mainstream Arab            Nights and Forbidden      phenomenon
                                                              television first           Love)                     makes it to pay-TV
                                                              season of „Noor‟         • Other                     with OSN‟s
                                                            • The finale in 85           broadcasters, such as     „Sultan‟s Harem‟
                                                              million viewers            ADM and DMI also
     Other, 12%                                               across the region          start broadcasting
                                           Movies, 17                                    Turkish series
                                              %

                                                                 Licensed formats 2011                    Original shows 2011
        Comedy
       Series, 6%                                       •   Arab Idol                                •   Al Maydan
                                                                                            24%                                76%
                                                        •   Arab‟s Got Talent                        •   Al Forsa
             Music, 8%               Entertainme        •   Celebrity Duets                          •   Anti Ajmal
                                          nt            •   Star Academy                             •   Howa o Hyiah
                     Sports, 11%     Series, 11%        •   Top Chef                                 •   Jamel Darak
                                                                                                     •   Joelle
                                                                                                     •   Najm Al Khaleej
                                                                                                     •   Nojoom El Oloum
                                                                                                     •   etc


                                                            xx    % of total outputs
18
Despite the popularity of Arabic movies, the film industry in the region still
face a number of factors restricting its growth

 Preferred movies                                                                              Number of cinema screens / capita (per mln inhabitants)
 Egypt                                                                                          127
           96%


                             42%
                                                                                                         87
                                                15%
                                                                     4%              1%                            60 58
                                                                                                                               45
      Arabic movies
                  Hollywood blockbusters
                                     Bollywood movies
                                                    Independent movies not watch movies
                                                                   I do                                                               39
 KSA                                                                                                                                         26 24
           89%
                                                                                                                                                          17
                                                                                                                                                                 12 8           6      6
                             46%                                                                                                                                                             5      2
                                                15%                  7%              6%


      Arabic movies       Hollywood           Bollywood         I Do Not Watch   Independent
                         blockbusters          movies               Movies          movies

 Morocco
          72%
                         57%
                                                                                               Methods used for watching new movie releases
                                        32%
                                                          19%
                                                                          3%          1%            57%


      Arabic movies    Hollywood     Bollywood     Independent Other movies   I Do Not
                      blockbusters    movies          movies                Watch Movies                                38%
                                                                                                                                          29%
 UAE                                                                                                                                                       22%
         62%
                         54%
                                        39%                                                                                                                                  5%                4%

                                                          9%              6%          3%       I wait until they    I try to watch   I wait until they   I stream/     I wait until they I pay to stream/
                                                                                               are available on      them in the     are available on download them are available on download them
                                                                                                   FTA TV               cinema             DVD         online for free     pay-TV             online
Hollywood blockbusters
                Bollywood movies rabic movies Other movies
                               A                        Independent movies Watch Movies
                                                                    I Do Not
 19
Despite high consumer preferences for local football, local leagues rights
remain very much undervalued

                               Top 5 Followed Football Events/Leagues                                           TV Broadcasting Rights in Arab
     94%
                                                                                                                World — Annual (USD m)
                       Egypt                              71%                   UAE
                                                                                                                  200
                         Football in top 5 for 83% of                            Football in top 5 for 56% of
                         males                                       50%         males
                                                                                                                  180

                                                                                34%       33%
               38%                                                                                   31%          160
                         29%
                                    22%
                                                                                                                  140
                                               10%

                                                                                                                  120
  Local     UEFA    EPL (BPL) FIFA WC         Other     FIFA WC     Local   AFC Asian AFC Asian UEFA
 Football Champions                         European               Football Champions   Cup    Champions          100         x 8.2
 League    League                            League                League    League             League

                                                                                                                   80
                      Morocco                            77%                   KSA
                         Football in top 5 for 93% of                            Football in top 5 for 94% of      60
      63%
                         males                                                   males
               54%
                                                                                                                   40
                         39%
                                                                     35%         34%
                                                                                            30%        28%         20
                                    19%        18%
                                                                                                                    0
                                                                                                                        Top 3 Local    EPL and
                                                                                                                         Leagues*     Champions
      Local     UEFA    FIFA WC EPL (BPL)   Other        Local     EPL (BPL)     UEFA    AFC Asian FIFA WC                             League**
     Football Champions                   European      Football               Champions Champions
     league    League                      League       league                  League    League

20
The overall value of the music industry in the region is low, primarily due to
limited digital sales and lack of adequate copyright regulation

                                                                        Digital music consumption in Arab region
                                         Arab region trends
                                                                        Proportion of record company revenues from
                 1
                                     • Overall recorded music           digital (2011)
                     Recorded          revenues declining, driven
                      music            by falling physical sales and
                     (Physical and     challenging digital sales due
                        digital)       to high levels of piracy
                                                                              71%
                                                                                                 53%                52%
                                                                                                                                          32%

Music industry   2                   • Live music is a growing
  revenues                             industry in the region, with a
                                                                             China          South Korea             USA                Arab region
                     Live music
                                       rising number of venues to          Sources for accessing music in Arab region
                 (Touring, mercha
                     ndising)
                                       accommodate both regional         50%
                                       and international artists                    43%



                                                                                             14% 13% 13%
                                                                                                         11%
                                                                                                                                        5%        3%
                 3
                                     • Publishing revenues minimal
                       Music           in the Arab region due to lack      Free     Radio    Physical   None    Internet     Legal      Other   Online CD
                     publishing        of adequate copyright
                                                                          online
                                                                        downloads
                                                                                               CD
                                                                                            purchases
                                                                                                               streaming     online
                                                                                                                           downloads
                                                                                                                                                purchases


                     (Licensing of     protection regulation
                         rights)




21
There is a consensus in the media industry on the positive long term impact
of the regional events of 2011

  Long-lasting effects of uprisings on Arab media industry                                           Quality of satellite news — media professionals

                                                                                                                 Has quality of satellite news increased?
                                                                                                  80%
         100%
                                                                                                  60%


                                                                                                  40%
          80%                                                                                                      65%
                                                                                                  20%                                            35%

                                                                                                   0%
          60%                                                                                                      Yes                            No



                                                                                                         Quality of satellite news — consumers
          40%           79%
                                          71%                  71%                                100%           I believe the quality of satellite news has
                                                                                                                                 increased
                                                                                                  80%
                                                                     45%
          20%
                                                                                                  60%

                                                                                                           92%
                                                                                                  40%                      82%                           80%
                                                                                                                                          72%

            0%                                                                                    20%
         IncreasedIncrease in number of use ofReduced reliance on professional outlets for news
                   freedom of Increased privatesocial media as a source for news
                              the press         media outlets
                                                                                                   0%
                                                                                                           KSA            Egypt           UAE           Morocco



Source: Interviews with industry professionals (sample = 91)


22
The regional uprisings have led to significant shifts in the way consumers engage
with news content…

Newspapers in Egypt after the events                                                   Impact of uprisings on newspaper habits in Egypt

                 Most popular newspapers in Egypt
                        (Sample size = 500)
                                                                                      I look for more economic and
                                                                                                                                     66%
           61%                                                                                political analysis
                             53%         50% 51%
                                                            39% 34%
      34%                                                                                   I look more for different
                        29%                                                                                                    19%
                                                                                                    sources
                                                                               11%
                                                                          5%
                                                                                      I spend more time on articles
                                                                                                                           16%
     Al Masry Al       Al Akhbar         Al Ahram          Al Gomhuria   Al Dostour      instead of just headlines
        Youm
                                      2009       2012
                                                                                        I look more for articles that
                                                                                                                          13%
                                                                                        are in line with my opinions
     Daily reach (%)
                                            Al Masry Al Youm
      0.10
                                              website reach                                I subscribe to / buy more
                                                                                                                          11%
      0.08                                                                                    political magazines

      0.06
                                                                                         The Arab Spring has not
                                                                                                                         8.3%
      0.04
                                                                                      affected my newspaper habits

      0.02
                                                                                            Don't know / No answer      2.3%
         0
                                          2011                             2012


Source: Ipsos, Company website, Alexa, Deloitte analysis
23
…which benefited in particular satellite news channels


                   Before Uprisings              During Uprisings


                                                        8%
                     25%          26%              6%
  Frequency of                 News, 33
    watching                   %                 12%
   news on TV                                                 58%   Daily
                                   11%
                     19%                          16%               5-6 days / week
                                                                    3-4 days / week
                             19%                                    1-2 days / week
                                                                    Less often


                   Before Uprisings              During Uprisings


                             9%                        14%
                                   8%
     Time spent                                               31%
      watching      41%
                                   14%           19%
     news on TV
                                                                    More than 1 hour
                                                                    46-60 minutes
                                                             17%    31-45 minutes
                             28%                   19%
                                                                    16-30 minutes
                                                                    Up to 15 minutes


Source: Ipsos

24
Growth in social media usage in the Arab region… however its importance in the
events should not be overplayed

                                                                 Unprecedented growth of Facebook users
                                                                                                     Growth in Facebook users in Arab region
 • With Facebook being used to organise protests and share up-to-the-                                  during period Jan-Apr 2010 vs. 2011           47%
   minute information on revolutionary activities at a local level, usage                                        2010                  2011
   of the site in the Arab world more than doubled between Jan-Apr                             30%                         29%
   2011                                                                                                                                          20%
                                                                                           18%                                            17%
                                                                                                               15%
 • Strong growth in Facebook usage has been prominent in those                                                          12%            10%
                                                                                                          6%
   countries where the revolutions have taken place
 • In the past year, the total number of Facebook users in the Arab
                                                                                         Arab region      Bahrain       Egypt          Tunisia    Yemen
   world has risen from under 20m in Nov 2010 to 36m in Nov 2011



                     Twitter as information source                                        Twitter Penetration Arab region (Pop., Nov ‘11)

                               Most popular hashtags on Twitter in Arab                   Bahrain                                                           3.4%
                                        region, Jan-Mar 2011                               Kuwait                                                          3.4%
                                                                                            Qatar                               1.5%
                                                                                              UAE                       1.1%
                                                                                              KSA              0.5%
                 Egypt                                                      1,400,000
                                                                                         Lebanon               0.5%
                                                                                           Jordan           0.3%
                Jan-25                                                 1,200,000
                                                                                            Egypt         0.2%
                                                                                            Oman         0.1%
                 Libya                                            995,000                                           • Successful social movements long pre-
                                                                                         Palestine      0.1%
                                                                                                                      dated social media
                                                                                          Tunisia       0.1%
               Bahrain                             640,000
                                                                                         Morocco        0.1%        • Access to twitter and broadband is limited
                                                                                             Libya      0.1%          in most countries impacted by the
               Protest                            620,000
                                                                                             Syria     0.0%           uprisings
                                                                                           Yemen       0.0%

Source: Arab Social Media Report, Deloitte research & analysis

25
Overall 2011 has marked a year of transition for Arab media but also unlocked
many opportunities for 2012 and beyond

                                                                            Key opportunities for 2012-2015
     Views on the outlook for the media industry 2012
                                                               •   The exponential global growth of digital and social
     80%                                                           media is a big opportunity for the regional players
                                                                   given the presence of young technology adopters

     60%                                                       •   Funding and government interventions is fundamental
                                                                   to further stimulate local production and talent
                                                                   identification
     40%
                                                               •   International players and investors are increasingly
                                                     65%           attracted by the opportunities present in the growing
                                                                   and more open and transparent regional media
     20%                                                           industry

                        17%                19%                 •   Piracy control and monetisation of regional premium
                                                                   content is vital for the development of pay models on
     0%
                                                                   multiple platforms
                     Negative             Neutral   Positive

                                                               •   Collaboration models among regional media and telco
                                                                   players can facilitate the development of digital
                                                                   platforms

                                                               •   Creation of incubation centers for young entrepreneurs
                                                                   allows for emergence of regional successful start-up‟s
*Industry interviews, Deloitte analysis

26

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Dubai PressClub Launches Fourth Edition of Arab Media Outlook

  • 1. Arab Media Outlook 2011-2015 Arab Media: Exposure and Transition In cooperation with April 30th 2012
  • 2. The fourth edition of AMO covers 17 markets and 140 industry interviews 17 countries covered by AMO, including Interviews with industry leaders- four key countries for market research breakdown by platform 2% 4% Nearly 2,000 interviews carried out by Ipsos in In-scope markets 9% market research Market research markets countries Palestine (11) Syria Libya (7) 9% (7) Jordan Kuwait (5) Iraq 43% Morocco Tunisia (10) (7) Qatar (4) (4) (7) Lebanon (14) Bahrain (5) Egypt 15% (7) Saudi UAE Arabia (21) (5) Sudan (4) Oman (3) 18% Yemen Radio Service providers (4) Content providers Online Others TV channels/ broadcasters Print 1
  • 3. We based our projections on rigorous quantitative and qualitative analysis leading to our views on the outlook across platforms and content types Quantitative research Section 1 - Platforms • Market research from Ipsos in four key markets • 2011-2015 net advertising figures • 140 industry interviews • Print trends • Advertising discount rates • TV trends • Advertising agency fees etc. • Online trends • Others (radio, out of home) Qualitative research Section 1 - Content • 140 media specialists on a range of topics • Prospects for the industry • TV Production • Platforms growth • Movies • Views on regional uprisings • Sports • Key issues (talent etc.) • Music • Etc. Section 2 - Countries External research • 100+ sector reports • 4 “in focus” countries – Egypt, Morocco, Saudi • 20+ research sources, including Arab Arabia, UAE Advisors • 13 country reviews Group, ZenithOptimedia, Informa, IMF, etc. Section 3 – Thematic topic Projection Model • “The media revolution” • Impact of the 2011 regional events on traditional and digital media across the Arab region 2
  • 4. We project net advertising to pick-up slightly in 2012 after a very difficult 2011 Millions of USD Year-on-Year growth CAGR (2012-2015) -12.1% 6.7% 5,954 6,000 5,611 7.1% -10.3% 5,488 5,281 3.5% 5,154 29.8% 4,933 4,908 5,000 4,741 4,322 4,000 3,000 2,000 1,000 0 2007 2008 2009 2010 2011 2012 2013 2014 2015 Forecast Palestine Yemen Libya Sudan Syria Tunisia Oman Bahrain Jordan Iraq Lebanon Qatar Morocco Kuwait Egypt UAE Saudi Arabia Pan-Arab 3
  • 5. We project digital to continue to grow to reach 10% of the ad spend by 2015 which remains low considering the time spent online in the region Ad spend by platform evolution Digital advertising share Millions of USD 2011, % of total advertising spend 100%= 4,933 5,282 4,741 4,908 5,154 5,488 5,954 UK 32.3% Out-of-Home Radio Digital 100% 9% 8% 8% 8% 8% 8% 8% Denmark 27.2% 5% 5% 6% 6% 6% 6% 6% 1% 2% Netherlands 23.3% 4% 6% 8% 9% 10% China 21.4% % from Total Ad Spend 40% 41% 40% Australia 21.1% 40% Television 41% 41% 40% South Korea 18.0% 6% 5% US 16.8% 5% 5% Magazines Newspapers 5% 5% 4% Arab region 4.0% 39% 38% India 2.8% 37% 35% 33% 32% 31% Low considering our research shows people spend 2 hours online per day and 3 hours watching TV 0% 2009 2010 2011 2012 2013 2014 2015 4
  • 6. Key platform highlights and outlook – 2011-2015 • Circulation continues to grow but at a declining rate; the industry is at an inflexion point with lowest growth in the last 3 years seen in 2011 • A few regional publishers are positioning themselves for digital migration and looking to diversify revenue streams…. Print • ….however, monetization of online has been largely driven by advertising • Success of new launches suggest that differentiated content can have an edge in the competitive print arena • Newsrooms are being reorganized to better exploit cross platform opportunities • Large broadcasting groups continue to dominate the TV landscape • Introduction of People Meter in a few GCC markets, is expected to boost transparency • Number of HD channels is on the rise, but monetization remains a challenge; 3D TV is unlikely to be a viable proposition in the near term Television • Pay TV take-up remains low but some success is being felt in the combat against piracy • International players are looking to invest in regional content and identifying strategic niche segments • Arab broadcasters are expanding overseas; but face the challenge of developing and managing overseas investment • Time spent online is exceeding that of watching television in certain age groups, online platforms offer unique opportunities to target a pan-regional audience • Government and private sector lead initiatives aimed at incubation and commercialization of digital opportunities Online and Mobile • Several digital initiatives have been launched leveraging cross-platform opportunities • Display advertising is gaining a new lease of life in the region with large brand advertisers stepping into the arena 5 Source: Deloitte analysis
  • 7. Newspapers readership: significant shifts in Egypt’s newspapers’ landscape Most read newspapers (%) - Egypt Most read newspapers (%) - Morocco Al Masry Al Youm 61% Assabah 70.8% Al Akhbar 53% Al Massae 68.6% Al Ahram 51% Al Ahdath Al Maghribia 30.8% Al Gomhuria 34% Al Mountakhab 14.5% Al Masaa 11% Al Ittihad Al Ichtiraki 8.4% Al Dostour 11% Akhbar Al Youm Al Maghribiya 7.9% Al Shourouq 6% Le Matin du Sahara et Maghreb 6.1% Al Wafd 5% L'Economiste 5.1% Al Ahram Al Messa'i 4% Al Alam 4.9% Al Yaum 3% L'Opinion 4.0% Significant changes in newspapers landscape with leading independent Two leading Moroccan newspapers belong to a new wave of independent paper Al Masry Al Youm claiming top spot while others appear in top 10 newspapers in the country (2000s launch) Most read newspapers (%) – Saudi Arabia Most read newspapers (%)- UAE OKAZ 42.0% Gulf News 48.0% AL RIYADH 39.3% Al Khaleej 39.3% AL HAYAT 33.3% Al Emarat Al Youm 31.6% ARRIYADIAH 23.2% Khaleej Times 27.7% AL WATAN 21.0% Al Ittihad 26.6% ASHARQ AL AWSAT 17.2% Al Bayan 23.5% AL-JAZIRAH 16.6% The Times of India 9.2% AL YAUM 15.5% Malayalam… 8.7% AL MADINA 14.8% Akhbar Al Yawm 8.2% AL EQTISADIAH 7.2% 7 Days 7.7% Relative status quo with Okaz claiming top spot – strong local preferences Gulf News and Al Khaleej remain ahead of the others with the former now (Al Riyadh) and for Al Hayat amongst Arab expats claiming top spot in the country 6 Source: Ipsos, Deloitte analysis
  • 8. Migration from print to online is strongly evident across the region; regional print publishers are already leveraging the reach of online properties ri Means of reading news/articles (%)* Case study of ITP – Online migration for specific titles** Unique online viewers (000s) Print circulation (000s) Ratio of unique 45.3% Total = 25.7% online visitors to 29 print circulation 29.1% Cars ME 8 3.7 14.4% 108 3.0 10.3% Ahlan Live 37 1.0% 289 9.8 TimeOut Dubai Use only Print Use print more Use print and Use internet Use only the 29 than internet internet equally more than print internet 326 16.7 Masala 20 Alternative means of following news aside from print (%)* 41.0% 1200 28.2 Arabian Business For those following news on 43 alternative platforms 0 500 1000 1500 21.0% 17.0% 14.0% • ITP now publishes more than 75 weekly and monthly magazines and has a wide portfolio of digital properties 4.0% 3.0% • Time Out is a good example of diversification online, including on mobile / 0.2% app‟s which launched in June 2010 and reached 40,000 downloads in the Others Tablet Twitter Emails Blogs Mobile Website first month (#1 app in the UAE) phone • ITP has seen some success in digital migration with some titles ‘online (news revenues constituting a significant share of total ad revenues alerts) particularly with titles such as Arabian Business and Masala (Bollywood news magazine) *Ipsos market research in Egypt, Morocco, Saudi Arabia and UAE, Deloitte analysis **Company websites 7
  • 9. Newspapers in the Arab region are gradually succeeding in bringing audiences to their websites Ranking of online newspapers based Al Shorouk, Egypt - case study on traffic - UK and Egypt UK Egypt 10 • The Daily Mail #16 • Al Ahram #16 • The Guardian #17 20 • The telegraph #24 • Al Wafd #26 • Al Shorouk 30 #30 Online Edition • The Sun #38 • Al Masry Al Youm #39 • The online internet arm of the popular Shorouk Egyptian daily 40 newspaper (shorouknews.com) was launched in February 2009 • While having a significantly lower reach on print (outside the Top 10) than the larger newspapers in the market, Al Shorouk has managed to build a stronger online audience: 50 – Ranked #3 amongst all online newspapers • • Al Dostour #52 The Independent # 90 – Ranked #30 amongst all websites in the country • New York Times # 151 • Financial Times # 157 • Its “punchy” headlines and independent editorial tone have found • The Daily Mirror # 160 • Metro # 178 favour with young Egyptians who use social media as their main • The Times # 234 source for news consumption Source: Alexa, Company website, Deloitte analysis 8
  • 10. Online news: traditional media online properties manage to attract audience Most visited news websites (%)- Egypt Most visited news websites (%)- Morocco Al Masry Al Youm 36.4 Hespress 28.7% Al Youm Al 7 32.8 Al Jazzera 16.2% Al Jazeera News 8.7 Facebook 7.3% Al Akhbar Newspaper 5 Express 6.3% Midan El Tahrir 1.9 Hiba press 5.4% Akhbaar El Youm 1.7 Kooora 4.0% Al Dostour 1.5 Oula 3.2% Al Ahraam 1.1 2M 3.0% Masrawy 1.1 Panet.co.it 2.9% Al Jumhoria 1 Akhbarona 2.5% Online news dominated by existing newspapers Online news “independent” is market leader in Morocco Most visited news websites (%)- Saudi Arabia Most visited news websites (%) - UAE Al Arabiya 21.6% Gulf news 19% Al Jazeera 20.7% Times of India 12% Sabak 3.6% Al Jazeera 10% Okaz 3.5% Malayala manorama 7% Yahoo 2.8% news.google.com 7% Al Akhbar 2.5% Al Arabia 6% Facebook 2.4% Al Khaleej 6% Maktoob 2.0% Khaleej times 5% Al Hayat 1.5% Emarat Al youm 5% Al Ahram 1.2% Yahoo/maktoob 4% Online news dominated by the two pan Arab news channels Online news dominated by existing newspapers… with cultural diversity 9 Source: Ipsos, Deloitte analysis
  • 11. Large pan Arab broadcasters and MBC in particular have consolidated their dominance across markets with the exception of Egypt MBC channel News channel Egypt Morocco Saudi Arabia UAE #1 Al Hayat TV 2M TV MBC 1 MBC 2 #2 Al Hayat Cinema Al Jazeera Al Arabiya MBC Action #3 Al Hayat Series MBC 4 MBC 2 MBC 1 #4 Al Mehwar MBC 2 Al Jazeera MBC 4 #5 Al Hayat 2 Medi 1 Sat TV MBC Action Abu Dhabi Al Oula #6 Dream 2 MBC 1 MBC 4 Dubai TV #7 CBC Al Oula Abu Dhabi Al Oula Al Arabiya #8 Rotana Cinema Rotana Cinema Rotana Cinema Al Jazeera #9 Dream 1 Al Maghribia TV MBC Drama Abu Dhabi Drama #10 MBC 2 MBC Action Melody Aflam Dubai One Source: Ipsos, Deloitte analysis 10
  • 12. TV programs: 2011 was the year of political talk shows… and Arab Idol Most watched TV programmes - Egypt Most watched TV programmes - Morocco Rank Programme Rank Programme 1 El Hayat El Youm 1 Akhtar El Moujrimin 2 El Ashera Masaan 2 El Khait Labiad 3 Sabaya El Kheir 3 45 Dakika 4 Masr El Gadidah 4 Moukhtafoune 5 El Hayat El Ann 5 Tahkik 6 Soula 6 Arab Idol 7 Wahed men El Naas 7 Les infos 8 El Tabaa El Olaa 8 El Ittijah El Mouakiss 9 El Den Wal Hayat 9 Moudawala 10 El Hakikah 10 Bidoun Haraj Arab Idol captured TV viewing heavily dominated by political talk shows and news audience Moroccan TV still highly concentrated around “true life” stories and shows with Al Hayat and Dream airing the preferred shows across the social documentaries region Most watched TV programmes- Saudi Arabia Most watched TV programmes - UAE Rank Programme Rank Programme 1 Kalam Nawaem 1 Al Etijah Al Moakes 2 Arab Idol 2 Arab Idol 3 Sada Al Malaeb 3 Dance India Dance 4 Sabah Al Khayr Ya Arab 4 Jeopardy 5 Al Toffah Al Akhdar 5 Comedy Circus 6 Mbc Fi Osbou 6 Sada Al Maleb 7 Joelle 7 Bade acche lagte hai 8 The Doctors 8 Crime Patrol 9 Haza Ana 9 Hareem Al Sultan 10 Al Koora 10 CID Dominated by MBC TV shows including targeted talk shows Live political talk show on Al Jazeera claimed number one stop while (women‟s, sports) imported formats fared well 11 Source: Ipsos, Deloitte analysis *We have ranked only programmes with specific names provided by the respondents and excluded generic genre
  • 13. Pay-TV penetration remains low across most Arab markets; as in other mature markets pay-TV uptake has been driven largely by sports Pay TV subscriptions in Egypt Types of channels subscribed to in Egypt OSN 44.6% 63% 59% Al Jazeera 25.6% Sports ART 21.5% 91% 9% Abu Dhabi 3.3% 27% Sports Al Majd 2.5% Others 0.8% 3% Pay for subscription Don't Know 1.7% Sports Movies Series & Family Don't know/No answer Do not pay for subscription Entertainment Pay TV subscriptions in Saudi Arabia Types of channels subscribed to in Saudi Arabia AJS 56.6% 82% OSN 18.8% ART 12.1% 80% 20% Abu Dhabi 40% 5.5% Sports 22% Al Majd 5.1% Dreambox 1.1% 1% 2% Pay for subscription Don't Know 0.7% Sports Movies eries & Family Entertainment programs know/No answer S Religious Don't Do not pay for subscription Source: Ipsos, Deloitte analysis 12
  • 14. Foreign media houses are investing in regional TV content and identifying strategic, underserved niches • In 2012, News Corp became a minority investor in the MOBY Group • Moby Group has presence across platforms (TV, print and new media) with a focus on local Iranian, Afghani content and is looking to increase its footprint in 2 markets in the Arab region • News Corporation also decided to increase its total stake in Rotana • The BBC announced plans to produce an Arabic version of its popular Question Time Show - which usually features a number of politicians who provide a Q&A session • The show is expected to focus more on young people, social media and documentary making • Sky News Arabia is a 50–50 joint venture between Abu Dhabi Media Investment Corp (ADMIC) and British Sky Broadcasting (BSkyB) • The 24 hour Arabic language FTA, multi-platform news service will be launched on May 6th • In 2011, Sony Pictures Television (SPT) announced that it would start producing Arabic language versions of the popular U.S. shows ‘Wheel of Fortune’ and ‘Jeopardy!’ • The episodes of Wheel of Fortune are to be produced for Hayat TV in Egypt and shot in Cairo whilst the Jeopardy! episodes are to be produced in Lebanon for broadcast on MBC1 • This expansion into non-scripted programs is an important step in SPT Arabia‟s growth strategy 13 Source: Company websites, AME Info 2011/2012, Deloitte analysis
  • 15. Social networking has gained ground as the most common online activity across a few regional markets; while YouTube usage has increased significantly Most common online activities (%) — UAE Frequency of using YouTube and other similar sites (%)- UAE Listening to radio 9.0% 33% VOIP Calls % YouTube users 3.0% 5.8% Downloading music/videos etc 12.0% 23% 24% 24% 18.3% Online Gaming 15% 28% 20% 11% 11% Chatting 11% 46.0% 29.6% 4% 3% 72% 16% Watching videos /TV programs 3% 3% Emails More Once a 2–3 days Once a Once a Once a Less Getting Information than day a week week fortnight month often 31.7% Yes No once a Social Networking 24.0% day 2012 2009 Sample = 430 Sample = 328 2009 2012 Most common online activities (%) — KSA Frequency of using YouTube and other similar sites (%) — KSA Other 3.1% % of regular 1.0% 4.7% 2012 Average: 4.2 times a week Paying bills 7.0% 5.4% YouTube users** 2009 Average: 3.3 times a week Uploading content 12.0% 8.2% 29.3% Downloading music, videos 9.4% 15.9% 8.0% 19.6% VOIP 7.0% 12.8% 9.2% 21.8% Listening to radio 7.0% 24.1% 17% 17.9% 23.1% 4.7% 2.4% 6.1% Chatting 83% 7.7% 9.0% 6.4% 6.4% 7.7% Emails Online games 52.0% Watching videos / TV 42.8% Social Networking Getting Information Yes No Sample = 463 Sample = 463 2009 2012 14 Source: Ipsos market research in Egypt, Morocco, Saudi Arabia and UAE, Deloitte analysis
  • 16. Strong propensity towards downloading and paying for mobile apps with Arabic content preferred; however regional content available is as yet limited Propensity for mobile applications* Apps and spend per smartphone** Language preference for browsing*** # of Apps per smartphone Do you download Frequency of downloading applications? applications Nokia 22 Less often 33% 20% Once every 7% Apple iPhone 58 2 months Once every 17% month 23% Mean= 80% 77% Once every RIM- Blackberry 19 9% 32 3 weeks Once every 11% 2 weeks Arabic Others Samsung 24 Once every 23% week Yes No Free aps by type**** HTC 33 Breakdown of Top Free apps (UAE) Less often 31% Spend on smartphone 12% Once Every 2… 4% apps Once 11% Every… $1-$4 25% 27% 73% Once 13% Mean = Every 3… USD 25 Once $5-$9 18% 13% Every 2… 88% Once 28% Every… More than Yes No $9 57% Regional International • Despite strong preference for regional content, the paucity of the same has resulted in international apps dominating the list of most downloaded apps in the UAE and Saudi Arabia * Source: Ipsos market research UAE (sample size =315) and KSA (sample size =395) ** Source: Based on a survey of 2,950 respondents -Apps Arabia- Apps Arabia Mobile Report MENA *** Source: Ipsos market research in Egypt, Morocco, UAE and KSA 15 **** Source: Itunes store (UAE) - Top 200 free apps in terms of downloads (March 2012)
  • 17. The Arab region is seeing its first wave of successes in the online space Marketplaces - Case study of Souq.com Online gaming - Case study on Jawaker • Launched in 2005 by the Jabbar Internet Group, as a C2C • Jawaker is a multiplayer card games portal launched in auction platform, Souq.com‟s business model has evolved April 2009 by the Jordan based Boundless Drop to an online marketplace with fixed prices • Customer centric website; delivery times reduced from 8 to 3 • Revenue model includes a combination of advertising, micro- days transactions, premium memberships, user tournaments, in- • Revenue is derived from 3 streams i.e. online retail game product placement and white labeling (margins), market places (commission) and deal of the day (discounts, liquidations) • Some of the games are hosted on the Facebook platform • Growing through partnerships (i.e. with telcos, online including Basra, Baloot, Estimation, Tarneeb and Trix retailers and consumer durables companies) and investments in online properties (i.e. online sports apparel firm Run2Sport) Performance: Performance: • Twofour54 ibtikar, announced an investment in Jawaker in • Strong footprint across key markets for e-commerce: 2009 UAE, KSA, Egypt • Over 500,000 registered users with 17 Million page views per month • Ranked amongst the top performing sites in terms of • Breakdown of traffic to the website: Jordan (30%), Saudi traffic across the region- UAE (22nd), Egypt (73rd), KSA (81st) Arabia (25%), Egypt (11%), UAE (9%), others Source: Deloitte interviews, analysis, company websites, Arab Advisors Group 16
  • 18. Key trends in the market – overall the bipolarisation between pan Arab and ultra-local content is increasingly pronounced • Local content is king but imports such talent shows and Turkish soaps continue to attract the lion share of viewers while animation is on the rise TV production • There has been a recent shift in productions geographic hubs • There are major opportunities for local players in online VOD and YouTube and the web are not just sounding boards anymore • Arabic films are in high demand and experience a positive momentum with increased funding initiatives and interaction with the international stage (box office and shooting) Movies • However the economics of the industry remain challenging and releases need exposure at least at a pan-Arab level to generate return on investment • Value generation need to be triggered via screen growth, quotas, better non theatrical rights exploitation, and potentially 3D • Sports viewership in the region is particularly high with football the predominant sport watched on TV Sports • Sports coverage is increasing but monetisation remains a challenge • Domestic leagues are undervalued sports properties and need a balanced approach between imports and home-grown local talent • As the industry fragments there is an increasing appeal for ultra local music content while a few pan Arab singers remain as popular as ever Music • Recorded music sales are already low in the region and will continue to decline until legal music download sites begin to get a foothold in the market • Live entertainment will provide a significant revenue stream but important changes in international property right regulation need to happen in music publishing 17
  • 19. TV production and viewing in 2011 have been dominated by drama and talent shows – with imports still taking a large share of audience Most popular TV genre in the region The evolution of Turkish soaps The evolution of Turkish soaps 2007 2008-11 2012 Drama Series, 17% • Introduction into • MBC continues (1001 • The Turkish soap News, 19% mainstream Arab Nights and Forbidden phenomenon television first Love) makes it to pay-TV season of „Noor‟ • Other with OSN‟s • The finale in 85 broadcasters, such as „Sultan‟s Harem‟ million viewers ADM and DMI also Other, 12% across the region start broadcasting Movies, 17 Turkish series % Licensed formats 2011 Original shows 2011 Comedy Series, 6% • Arab Idol • Al Maydan 24% 76% • Arab‟s Got Talent • Al Forsa Music, 8% Entertainme • Celebrity Duets • Anti Ajmal nt • Star Academy • Howa o Hyiah Sports, 11% Series, 11% • Top Chef • Jamel Darak • Joelle • Najm Al Khaleej • Nojoom El Oloum • etc xx % of total outputs 18
  • 20. Despite the popularity of Arabic movies, the film industry in the region still face a number of factors restricting its growth Preferred movies Number of cinema screens / capita (per mln inhabitants) Egypt 127 96% 42% 87 15% 4% 1% 60 58 45 Arabic movies Hollywood blockbusters Bollywood movies Independent movies not watch movies I do 39 KSA 26 24 89% 17 12 8 6 6 46% 5 2 15% 7% 6% Arabic movies Hollywood Bollywood I Do Not Watch Independent blockbusters movies Movies movies Morocco 72% 57% Methods used for watching new movie releases 32% 19% 3% 1% 57% Arabic movies Hollywood Bollywood Independent Other movies I Do Not blockbusters movies movies Watch Movies 38% 29% UAE 22% 62% 54% 39% 5% 4% 9% 6% 3% I wait until they I try to watch I wait until they I stream/ I wait until they I pay to stream/ are available on them in the are available on download them are available on download them FTA TV cinema DVD online for free pay-TV online Hollywood blockbusters Bollywood movies rabic movies Other movies A Independent movies Watch Movies I Do Not 19
  • 21. Despite high consumer preferences for local football, local leagues rights remain very much undervalued Top 5 Followed Football Events/Leagues TV Broadcasting Rights in Arab 94% World — Annual (USD m) Egypt 71% UAE 200 Football in top 5 for 83% of Football in top 5 for 56% of males 50% males 180 34% 33% 38% 31% 160 29% 22% 140 10% 120 Local UEFA EPL (BPL) FIFA WC Other FIFA WC Local AFC Asian AFC Asian UEFA Football Champions European Football Champions Cup Champions 100 x 8.2 League League League League League League 80 Morocco 77% KSA Football in top 5 for 93% of Football in top 5 for 94% of 60 63% males males 54% 40 39% 35% 34% 30% 28% 20 19% 18% 0 Top 3 Local EPL and Leagues* Champions Local UEFA FIFA WC EPL (BPL) Other Local EPL (BPL) UEFA AFC Asian FIFA WC League** Football Champions European Football Champions Champions league League League league League League 20
  • 22. The overall value of the music industry in the region is low, primarily due to limited digital sales and lack of adequate copyright regulation Digital music consumption in Arab region Arab region trends Proportion of record company revenues from 1 • Overall recorded music digital (2011) Recorded revenues declining, driven music by falling physical sales and (Physical and challenging digital sales due digital) to high levels of piracy 71% 53% 52% 32% Music industry 2 • Live music is a growing revenues industry in the region, with a China South Korea USA Arab region Live music rising number of venues to Sources for accessing music in Arab region (Touring, mercha ndising) accommodate both regional 50% and international artists 43% 14% 13% 13% 11% 5% 3% 3 • Publishing revenues minimal Music in the Arab region due to lack Free Radio Physical None Internet Legal Other Online CD publishing of adequate copyright online downloads CD purchases streaming online downloads purchases (Licensing of protection regulation rights) 21
  • 23. There is a consensus in the media industry on the positive long term impact of the regional events of 2011 Long-lasting effects of uprisings on Arab media industry Quality of satellite news — media professionals Has quality of satellite news increased? 80% 100% 60% 40% 80% 65% 20% 35% 0% 60% Yes No Quality of satellite news — consumers 40% 79% 71% 71% 100% I believe the quality of satellite news has increased 80% 45% 20% 60% 92% 40% 82% 80% 72% 0% 20% IncreasedIncrease in number of use ofReduced reliance on professional outlets for news freedom of Increased privatesocial media as a source for news the press media outlets 0% KSA Egypt UAE Morocco Source: Interviews with industry professionals (sample = 91) 22
  • 24. The regional uprisings have led to significant shifts in the way consumers engage with news content… Newspapers in Egypt after the events Impact of uprisings on newspaper habits in Egypt Most popular newspapers in Egypt (Sample size = 500) I look for more economic and 66% 61% political analysis 53% 50% 51% 39% 34% 34% I look more for different 29% 19% sources 11% 5% I spend more time on articles 16% Al Masry Al Al Akhbar Al Ahram Al Gomhuria Al Dostour instead of just headlines Youm 2009 2012 I look more for articles that 13% are in line with my opinions Daily reach (%) Al Masry Al Youm 0.10 website reach I subscribe to / buy more 11% 0.08 political magazines 0.06 The Arab Spring has not 8.3% 0.04 affected my newspaper habits 0.02 Don't know / No answer 2.3% 0 2011 2012 Source: Ipsos, Company website, Alexa, Deloitte analysis 23
  • 25. …which benefited in particular satellite news channels Before Uprisings During Uprisings 8% 25% 26% 6% Frequency of News, 33 watching % 12% news on TV 58% Daily 11% 19% 16% 5-6 days / week 3-4 days / week 19% 1-2 days / week Less often Before Uprisings During Uprisings 9% 14% 8% Time spent 31% watching 41% 14% 19% news on TV More than 1 hour 46-60 minutes 17% 31-45 minutes 28% 19% 16-30 minutes Up to 15 minutes Source: Ipsos 24
  • 26. Growth in social media usage in the Arab region… however its importance in the events should not be overplayed Unprecedented growth of Facebook users Growth in Facebook users in Arab region • With Facebook being used to organise protests and share up-to-the- during period Jan-Apr 2010 vs. 2011 47% minute information on revolutionary activities at a local level, usage 2010 2011 of the site in the Arab world more than doubled between Jan-Apr 30% 29% 2011 20% 18% 17% 15% • Strong growth in Facebook usage has been prominent in those 12% 10% 6% countries where the revolutions have taken place • In the past year, the total number of Facebook users in the Arab Arab region Bahrain Egypt Tunisia Yemen world has risen from under 20m in Nov 2010 to 36m in Nov 2011 Twitter as information source Twitter Penetration Arab region (Pop., Nov ‘11) Most popular hashtags on Twitter in Arab Bahrain 3.4% region, Jan-Mar 2011 Kuwait 3.4% Qatar 1.5% UAE 1.1% KSA 0.5% Egypt 1,400,000 Lebanon 0.5% Jordan 0.3% Jan-25 1,200,000 Egypt 0.2% Oman 0.1% Libya 995,000 • Successful social movements long pre- Palestine 0.1% dated social media Tunisia 0.1% Bahrain 640,000 Morocco 0.1% • Access to twitter and broadband is limited Libya 0.1% in most countries impacted by the Protest 620,000 Syria 0.0% uprisings Yemen 0.0% Source: Arab Social Media Report, Deloitte research & analysis 25
  • 27. Overall 2011 has marked a year of transition for Arab media but also unlocked many opportunities for 2012 and beyond Key opportunities for 2012-2015 Views on the outlook for the media industry 2012 • The exponential global growth of digital and social 80% media is a big opportunity for the regional players given the presence of young technology adopters 60% • Funding and government interventions is fundamental to further stimulate local production and talent identification 40% • International players and investors are increasingly 65% attracted by the opportunities present in the growing and more open and transparent regional media 20% industry 17% 19% • Piracy control and monetisation of regional premium content is vital for the development of pay models on 0% multiple platforms Negative Neutral Positive • Collaboration models among regional media and telco players can facilitate the development of digital platforms • Creation of incubation centers for young entrepreneurs allows for emergence of regional successful start-up‟s *Industry interviews, Deloitte analysis 26