Effectiveness of employee’s development programme with reference to sbm

International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 –
INTERNATIONAL JOURNAL OF MANAGEMENT (IJM)
6510(Online), Volume 4, Issue 2, March- April (2013)
ISSN 0976-6502 (Print)
ISSN 0976-6510 (Online)
Volume 4, Issue 2, March- April (2013), pp. 99-111
IJM
© IAEME: www.iaeme.com/ijm.asp
Journal Impact Factor (2013): 6.9071 (Calculated by GISI) ©IAEME
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EFFECTIVENESS OF EMPLOYEE’S DEVELOPMENT PROGRAMME
WITH REFERENCE TO SBM - HEAD OFFICE, BANGALORE

S.Poornima1 and Srinivas K T2
1
Assistant Professor, SBM Jain College, V.V.Puram, Bangalore, India
2
Associate Professor, Community Institute of Management Studies, 2nd Block Jayanagar
Bangalore-11

ABSTRACT

Employee is foundation stone and considered to be human capital in the organization.
The success or failure of the organization depends on employee performance. Therefore,
organizations are investing huge amount of money on employee’s development. This paper
analyzes the employee development programmes and its affect on employee performance.
State Bank of Mysore has a good organization culture, excellent working environment and a
very precious asset that is highly dedicated, hard working, well qualified knowledge
workforce. State Bank of Mysore has offered development programmes to its employees of
all departments. If researcher take the over view of the executive development program at
State Bank of Mysore, researcher find that employee’s development programmes offered to
employees are effective and serving the purpose.

Key words: Employee development

INTRODUCTION

Organization and individual should develop and progress simultaneously for their
survival and attainment of mutual goals. So every modern management has to develop the
organization through human resource development. Employee development is the important
sub-system of human resource development. Employee development is the specialized
function and is one of the fundamental operative functions for human resources management.
Management development is a systematic process of growth and development by which the
managers develop their abilities to manage. So it is the result of not only participation in the
formal courses of instruction but also of actual job experience. It is concerned with improving
the performance of the mangers by giving them opportunities for growth and development.
Statement of the Problem.

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It is very important for any company to know the employees development needs and
also to evaluate its effectiveness. Hence, this research is concerned with evaluating the
employee’s development program effectiveness. The study recognizes how important the
current development programmes are with respect to the job profile of the employees from
the view point of the employer.

SCOPE OF THE STUDY

The geographical frame of the project is restricted to State Bank of Mysore, Head
Office Bangalore. The study covers a sample of only 100 employees. The study covers the
detailed analysis and the study of the effectiveness of employee’s development at SBM.
The study has a scope to make development program as an effective instrument to make
employee’s to handle their job effectively.

OBJECTIVES OF THE STUDY

1. To study how the development programs needs have been identified in State Bank of
Mysore.
2. To study how the development programs have been designed to achieve development
needs in State Bank of Mysore.
3. To study the types of development programs in State Bank of Mysore.
4. To examine the effectiveness of development program on employees in improving their
skills in State Bank of Mysore.
5. To offer suggestions based on the findings of the study

RESEARCH METHODOLOGY

The methodology adopted for the collection of data was by the distribution of the
Questionnaire consisting of 15 questions. The study concentrates on various parameters of
the effectiveness of development programme at State Bank of Mysore.

SAMPLE DESIGN

Sample unit: Employees of the State Bank of Mysore.
Sample size: The sample size was limited to 100 for the survey conducted in the study.
Sampling techniques: the sampling technique adopted for the purpose of the study is
convenient sampling. A convenient sample means selecting particular units of the universe to
constitute a sample.
Contact method: contact with the employee was made through a structured Questionnaire.
Research instrument: questionnaire was used to conduct the survey among 100 employees
which includes closed ended questions.

STATISTICAL TOOLS FOR ANALYSIS

Statistical tools like tabulation, graphical representation, percentage analysis used in
the compilation and computation of data.

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6510(Online), Volume 4, Issue 2, March April (2013)
March-

1. Tabular presentation: A table enables quantitative comparison and provides a precise
way to present the data.
2. Percentage analysis: this helps to bring out a uniform study of the data. Percentage is used
in making comparison about two or more series of data.
Formula= number of respondents/ total no. of respondents*100
la=
Graphs: graphs presentation is the only way to present qualitative information effectively.
The various charts used in report writing are Bar chart and Pie chart

ANALYSIS AND RESULTS

1. Are you satisfied with the Development program modules?
fied

Table 1

Response No. of Respondents Percentage
Satisfied 78 78
Moderately Satisfied 20 20
Not Satisfied 2 2
Can't Say 0 0
Total 100 100

Analysis:
78% of the respondents are satisfied with the development modules.
20% of the respondents are moderately satisfied with the development program modules.
2% of the respondents are not satisfied with the development program modules.

Graph 1

80

60

40

20

0
Satisfied Moderately Not Satisfied Can't Say
Satisfied

Inference: From the above graph it is observed that majority of the respondents are satisfied
:
with the development program modules.

101


2. Are you satisfied with the duration of the development program?

Table 2


Satisfied 74 74


Not Satisfied 10 10

Can't Say 0 0

Total 100 100

Analysis:
74% of the respondents are satisfied with the duration of the development program.
16% of the respondents are moderately satisfied with the duration of the development
program.
10% of the respondents are not satisfied with the duration of the development program.

Graph 2

No. Respondents
80
70
60
50
40
30
20
10
0
Satisfied Moderately Satisfied Not Satisfied Can't Say

Inference: From the above graph it is observed that majority of the respondents are satisfied
with the duration of the development program.

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March-

3. Are you satisfied with the resource person’s who conduct the development program?

Table 3


Satisfied 82 82


Not Satisfied 6 6

Can't Say 0 0

Total 100 100

Analysis:
82% of the respondents are satisfied with the resource person.
12% of the respondents are moderately satisfied with the resource person.
6% of the respondents are not satisfied with the resource person.

Graph 3

90
80
70
60
50
40
30
20
10
0
Satisfied Moderately Not Satisfied Can't Say
Satisfied

Inference: From the above graph it is observed that majority of the respondents satisfied with
:
the resource person’s who conduct the development program.

103


4. Does the development program provide opportunity for the exchange of experience and
information?

Table 4

Response No. Respondents Percentage
Yes 81 81
To some extent 15 15
Not at all 4 4
Can't Say 0 0
Total 100 100

Analysis:
81% of the respondents agree the development program provide opportunity for the exchange
of experience and information.
15% of the respondents agree that to some extent the development program provide
opportunity for the exchange of experience and information.
4 % of the respondents not at all agree that the development program provide opportunity for
the exchange of experience and information.

Graph 4

No. of Respondents

90
80
70
60
50
40
30
20
10
0
Yes To some extent Not at all Can't say

Inference: From the graph it is observed that development program provide opportunity for
the exchange of experience and information.

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March-

5. Was the content and topic covered within the scheduled timeframe?

Table 5


Yes 90 90

To some extent 8 8

Not at all 2 2

Can't Say 0 0

Total 100 100

Analysis:
90% of the respondents agree that content and topics covered within the scheduled time
frame.
8% of the respondents tell to some extent the content and topics covered within the scheduled
time frame.
2% of the respondents tell not at all the content and topics covered within the scheduled time
frame.

Graph 5

100

80

60

40

20

0
Yes To some extent Not at all Can't Say

Inference: From the above graph it is observed that majority of the respondents agree that
content and topic covered within the scheduled timeframe.

105

March-

6. Has your efficiency in your job improved after the development program?
i

Table 7

Yes 74 74
Not at all 10 10
Can't Say 2 2
Total 100 100

Analysis:
74% of the respondents are agreeing there is efficiency in their job improved after the
development program.
14% of the respondents are tells that to some extent there is efficiency in their job
improvement after the development program.
10% of the respondents are tells that not at all there is efficiency in their job improvement
after the development program
2% of the respondents are tells that can’t say there is efficiency in their job improvement after
the development program.

Graph 6

80

60

40

20

0
Yes To some Not at all Can't Say
extent

Inference: From the above graph it is clear that majority of the respondents agree that
efficiency in their job improved after development program.
iciency

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March-

7. The development program imparted to you gives you job satisfaction.

Table 8


Agree 90 90

Partially Agree 8 8

Disagree 2 2

Total 100 100

Analysis:
90% of the respondents are agreeing that the development program imparted to gives their
job satisfaction.
8% of the respondents are partially agreed that the development program imparted to gives
their job satisfaction.
2% of the respondents are disagreeing with the development program imparted to gives their
with
job satisfaction.

Graph 7

No. of Respondents

100

80

60

40

20

0
Agree Partially Agree Disagree

Inference: From the above graph it is observed that majority of the respondents agree that
development program imparted to gives job satisfaction.

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March-

8. Does the development program help you reduce the difficulties during work?

Table 8


Yes 76 76


Not at all 10 10

Can't say 2 2

Total 100 100

Analysis:
76% of the respondents say yes for the development program helps to reduce the difficulties
during work.
12% of the respondents say to some extent the development program helps to reduce the
difficulties during work.
10% of the respondents say not at all and
2% of the respondents replied can’t say.

Graph 8

No. of Respondents

80
70
60
50
40
30
20
10
0
Yes To some extent Not at all Can't say

Inference: From the above graph it is cleared that majority of the respondents say yes for the
development program help to reduce the difficulties during work
work.

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March-

9. Do you see any improvement in yourself after the development program?

Table 9


Yes 82 82


Not at all 4 4

Can't say 0 0

Total 100 100

Analysis:
82% of the respondents agrees that there is improvement in their after the development
program.
14% of the respondents say to some extent there is improvement in their after the
4% of the respondents say not at all there is no improvement in their after the development
program.

Graph 9

No. of Respondents

100
80
60
40 No. of Respondents

20
0
Yes To some Not at all Can't say
extent

Inference: From the above graph it is observed that majority of the respondents say there is an
improvement in their after the development program.

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FINDINGS

• 74% of the respondents are satisfied with the duration of the development program
• 78% of the respondents are satisfied with the development modules.
• 82% of the respondents are satisfied with the resource person
• 81% of the respondents agree the development program provide opportunity for the
exchange of experience and information.
• 90% of the respondents agree that content and topics covered within the scheduled
time frame.
• 75% of the respondents say yes their feedback towards development modules
considered.
• 74% of the respondents are agreeing there is efficiency in their job improved after the
• 90% of the respondents are agreeing that the development program imparted to gives
their job satisfaction.
• 76% of the respondents say yes for the development program helps to reduce the
difficulties during work
• 82% of the respondents agrees that there is improvement in their after the

SUGGESTIONS

Regular development programmes should be conducted for the employees. After the
development programmes employee should be asked feedback on the programme. It should
include the opinion of the employee towards executives development programme.
Feedback of the employees should be considered for the most effective development
programme and alteration to be done on the basis of their feedback.

CONCLUSION

State Bank of Mysore has offered development programmes to its employees of all
departments. Since majority of the employees are adoptable to changes and strive for self
development. Scientific methods have to be adopted in analyzing the development need and
in evaluation of development programmes for better results.
From the analysis of the data it can be concluded that the development programmes
offered in State Bank of Mysore are effective. However the employees still feel the need for
regular executive development programmes, also suggested for development programmes for
employee at least once in six months.
If researcher take the over view of the executive development program at State Bank
of Mysore, researcher find that it is satisfactory.

REFERENCES

1. Abdul Hameed ,Aamer Waheed(2011), Employee Development and Its Affect on
Employee Performance :A Conceptual Framework, International Journal of Business and
Social Science ,Vol. 2 No. 13

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2. Gibbons, G. (1995, February). Career development in smaller departments. FBI Law
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Sector – An Empirical Investigation” International Journal of Business and Management.
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