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Combining CSR and Marketing to empower
    Fans through Social Campaigns
Achievements so far
Launched in Singapore in December 2012
        June 2012 in Austrailia

Set up online B2C auction based fundraising
                 platform

Partnered with global charity organisations
         across Singapore, India

   Reached out to 2000+ people across
        Facebook, communities
iGiving offers tools for corporates to
    empower their Facebook fans
   Agencies can enable corporates to improve
   Facebook edge ranking through social-good
                  campaigns

         Fans can be empowered to choose and share
          Fans can be empowered to choose and share
           which charity they would like corporate to
           which charity they would like corporate to
                           donate to
                            donate to

                         Agencies can ensure corporates better use CSR
                            and Marketing budgets in social media
                                          marketing

                                Corporates increase ROI on Facebook marketing
                                 Corporates increase ROI on Facebook marketing
                                by being able to reach with their commercials to
                                 by being able to reach with their commercials to
                                                    fans’ walls
                                                     fans’ walls
Coca Cola invested heavily in Facebook
 community building, is it paid back?
                              To Reach 57m Fans --6% of
                               To Reach 57m Fans 6% of
                                 Facebook audience
                                  Facebook audience


                                Typical Post Exposure
                           87 Likes         0,00015%
                                         (applause rate)
                           1 Share        0,0000017%
                                       (amplification rate)
                             3             0,000005%
                          Comment       (conversion rate)


                                Doesn't look like Coke
                                 Doesn't look like Coke
                              has return on investment
                               has return on investment
WWF enjoys power of social network
       without investing
                          Community of 1M Fans built
                           Community of 1M Fans built
                                organically
                                 organically

                             Typical Post Exposure
                       1078 Likes          0,1%
                                       (1000x higher)
                       143 Shares     0,015% (10000x
                                          more)
                          91          0,0091% (2000x
                       Comment            more)


                       WWF is 1000 times more efficient
                       WWF is 1000 times more efficient
                        in Facebook than Coca Cola
                         in Facebook than Coca Cola
Edge-ranking is the key metric for long-
      term success on Facebook
        Edge Rank – defines how corporate can reach out to fans’ walls =
      Facebook uses it to decide on priority of posting messages on the wall.
              Function (Conversion, Applause, Amplification rate)
iGiving increase EdgeRank through
          socially driven content
    WWF wants to raise funds to fight Panda extinction                      Corporate wants to support WWF
    WWF wants to raise social awareness for the cause                       BUT direct donation hardly helps increase awareness
                                                                              either for corporate or for charity



        Social Causes create                                                                      Marketing budget to
        more attention. Get                                                                       increase Edge Rank –
    corporate donations in a                                                                      Donate 1$ on behalf of a
                smart way.                                  Corporate                             corporate fan
                                                             FB Page
         People share their                                                                      Empower corporate fans
    experience and support                                                                       to make decision how
                  charities                                                                      corporate should donate

   People like to share socially driven content that charities              Corporate invests heavily in development of Facebook fan
    propagate on Facebook                                                     base to have millions of Likes
   Corporate can leverage fans’ motivation to increase their                Fans do not interact (Comment or Share) corporate
    Facebook Edge Rank                                                        content easily
                                                                             Investments in Facebook rarely paid back


                                               Disclaimer: All logos are used only as examples
“You Share - We Donate” is one-click
  FB app for social good campaigns




                                  CLICK HERE
                                  CLICK HERE
                                   for DEMO
                                    for DEMO
iGiving will change CSR through three
    key Facebook product line-ups
    YOU SHARE. WE DONATE                    User shares thoughts on why donating to charity is important.
                                            User win corporate products
                                            Corporate donates to specific charity - user endorsed
                                            Eg: User SHARES thoughts how Dell can help WWF


                                                                      YOU PERFORM. WE DONATE
                                                                       YOU PERFORM. WE DONATE
 Users do an act which attracts media attention to support
  corporate and cause - shares on Facebook
 Corporate donates to User’s favorite charity and user wins
  exciting prizes
 Eg : Flash mobs , Wall paintings, Street plays about corporate

   YOU CHAMPION. WE DONATE
                                             User “volunteers” time in certain charities he/she likes.
                                             Corporate donates for time given by user and impact made.
                                             User wins corporate products and shares on FB how
                                              corporate made it happen
iGiving is the only corporate socially
     driven campaigns platform
iGiving provides a range of services and
           back end support
                            Designing customized Facebook app
                             Designing customized Facebook app
                        Content creation –social good campaigns and
                         Content creation –social good campaigns and
                              related posts on FB and twitter.
                               related posts on FB and twitter.
                              Long term social good programs
                               Long term social good programs



                           Collating worldwide charity databases.
                            Collating worldwide charity databases.
                               Matching charity to corporates:
                                Matching charity to corporates:
                         regional , ,campaign related, cause related.
                          regional campaign related, cause related.
                              Delivery of donations to charities.
                               Delivery of donations to charities.


                                      Edge Rank tracker.
                                       Edge Rank tracker.
                        Update of fans from charity on how funds are
                        Update of fans from charity on how funds are
                           being utilized, further engagement on
                            being utilized, further engagement on
                                 corporate Facebook page.
                                  corporate Facebook page.
THANK YOU



                     CONTACT

Shruthi Komandur | shruthi@igiving.sg | +6598770134

 Slava Solonitsyn | vs@ruvento.com | +6582994828
Appendix
Learning from chase community about
     empowering fans approach
                            Worked through Facebook to
                            Worked through Facebook to
                                  empower fans
                                   empower fans

                               SMART CSR + Marketing
                     5 Million USD    Donated total amount

                     200              Charities matched
                     2.5 Million cast No of FANS 3.6 Million
                     votes            ( 70% amplification rate ! )
                     1 month          Period of campaign


                       Fans SHARE every post but chase bank
                        Fans SHARE every post but chase bank
                         and community giving are separate
                          and community giving are separate


                     CHASE BANK        CHASE COMMUNITY GIVING
iGiving @ Facebook
                        Typical Post Exposure
                 135 Likes    50% applause rate

                 23 Shares    9% amplification rate

                 5 Comment    2% conversion rate

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Igiving&atl

  • 1. Combining CSR and Marketing to empower Fans through Social Campaigns
  • 2. Achievements so far Launched in Singapore in December 2012 June 2012 in Austrailia Set up online B2C auction based fundraising platform Partnered with global charity organisations across Singapore, India Reached out to 2000+ people across Facebook, communities
  • 3. iGiving offers tools for corporates to empower their Facebook fans Agencies can enable corporates to improve Facebook edge ranking through social-good campaigns Fans can be empowered to choose and share Fans can be empowered to choose and share which charity they would like corporate to which charity they would like corporate to donate to donate to Agencies can ensure corporates better use CSR and Marketing budgets in social media marketing Corporates increase ROI on Facebook marketing Corporates increase ROI on Facebook marketing by being able to reach with their commercials to by being able to reach with their commercials to fans’ walls fans’ walls
  • 4. Coca Cola invested heavily in Facebook community building, is it paid back? To Reach 57m Fans --6% of To Reach 57m Fans 6% of Facebook audience Facebook audience Typical Post Exposure 87 Likes 0,00015% (applause rate) 1 Share 0,0000017% (amplification rate) 3 0,000005% Comment (conversion rate) Doesn't look like Coke Doesn't look like Coke has return on investment has return on investment
  • 5. WWF enjoys power of social network without investing Community of 1M Fans built Community of 1M Fans built organically organically Typical Post Exposure 1078 Likes 0,1% (1000x higher) 143 Shares 0,015% (10000x more) 91 0,0091% (2000x Comment more) WWF is 1000 times more efficient WWF is 1000 times more efficient in Facebook than Coca Cola in Facebook than Coca Cola
  • 6. Edge-ranking is the key metric for long- term success on Facebook Edge Rank – defines how corporate can reach out to fans’ walls = Facebook uses it to decide on priority of posting messages on the wall. Function (Conversion, Applause, Amplification rate)
  • 7. iGiving increase EdgeRank through socially driven content  WWF wants to raise funds to fight Panda extinction  Corporate wants to support WWF  WWF wants to raise social awareness for the cause  BUT direct donation hardly helps increase awareness either for corporate or for charity Social Causes create Marketing budget to more attention. Get increase Edge Rank – corporate donations in a Donate 1$ on behalf of a smart way. Corporate corporate fan FB Page People share their Empower corporate fans experience and support to make decision how charities corporate should donate  People like to share socially driven content that charities  Corporate invests heavily in development of Facebook fan propagate on Facebook base to have millions of Likes  Corporate can leverage fans’ motivation to increase their  Fans do not interact (Comment or Share) corporate Facebook Edge Rank content easily  Investments in Facebook rarely paid back Disclaimer: All logos are used only as examples
  • 8. “You Share - We Donate” is one-click FB app for social good campaigns CLICK HERE CLICK HERE for DEMO for DEMO
  • 9. iGiving will change CSR through three key Facebook product line-ups YOU SHARE. WE DONATE  User shares thoughts on why donating to charity is important.  User win corporate products  Corporate donates to specific charity - user endorsed  Eg: User SHARES thoughts how Dell can help WWF YOU PERFORM. WE DONATE YOU PERFORM. WE DONATE  Users do an act which attracts media attention to support corporate and cause - shares on Facebook  Corporate donates to User’s favorite charity and user wins exciting prizes  Eg : Flash mobs , Wall paintings, Street plays about corporate YOU CHAMPION. WE DONATE  User “volunteers” time in certain charities he/she likes.  Corporate donates for time given by user and impact made.  User wins corporate products and shares on FB how corporate made it happen
  • 10. iGiving is the only corporate socially driven campaigns platform
  • 11. iGiving provides a range of services and back end support Designing customized Facebook app Designing customized Facebook app Content creation –social good campaigns and Content creation –social good campaigns and related posts on FB and twitter. related posts on FB and twitter. Long term social good programs Long term social good programs Collating worldwide charity databases. Collating worldwide charity databases. Matching charity to corporates: Matching charity to corporates: regional , ,campaign related, cause related. regional campaign related, cause related. Delivery of donations to charities. Delivery of donations to charities. Edge Rank tracker. Edge Rank tracker. Update of fans from charity on how funds are Update of fans from charity on how funds are being utilized, further engagement on being utilized, further engagement on corporate Facebook page. corporate Facebook page.
  • 12. THANK YOU CONTACT Shruthi Komandur | shruthi@igiving.sg | +6598770134 Slava Solonitsyn | vs@ruvento.com | +6582994828
  • 14. Learning from chase community about empowering fans approach Worked through Facebook to Worked through Facebook to empower fans empower fans SMART CSR + Marketing 5 Million USD Donated total amount 200 Charities matched 2.5 Million cast No of FANS 3.6 Million votes ( 70% amplification rate ! ) 1 month Period of campaign Fans SHARE every post but chase bank Fans SHARE every post but chase bank and community giving are separate and community giving are separate CHASE BANK CHASE COMMUNITY GIVING
  • 15. iGiving @ Facebook Typical Post Exposure 135 Likes 50% applause rate 23 Shares 9% amplification rate 5 Comment 2% conversion rate