1. You Don’t Know What You
Don’t Know…
Presented by: Stacy Hamer

2. Can you believe it’s been 3 years?
2010
Let’s talk
about
stuff..
2011
?
2012

3. Today we are going to cover…
Future
Present
Past

5. Battle #1….
That feature can do
that??

7. Serialized Coupons for Discounting

8. Once a week, upload new serial numbers

9. Report on which stores have used
and how much..

11. MLP for automatic employee discounts

14. Battle #2…

16. Petty Cash Module

18. Moving History - Customer

19. Moving History – Employee History

20. Battle #3…
Best money maker
feature

22. Collections Module

23. Here’s how it works
Customer
Customer Employee pays with
Buys Phone sells in RQ4 integrated
credit card

26. What if customer charges back?
Corp office Employee
reconciles Commission Done
C.B. clawed back
Not anymore….

27. Charge Back Summary Report

32. Link Products for Refund

35. Battle #4…
Best hidden “right
click”

37. Graphed Report - Show Data Grid

40. Min/Max Right Click

42. Battle #5….
Employee
Commission helper

44. Import Employee
Commission in excel

50. Milestones to track tiered commission?

51. Imagine this telling
your staff when
they reached their
next tier calculation

52. Battle #6….
Personal story…with a
feature at the end

55. Has anyone been to
Starbucks before?

56. This is my Mom…

57. One day she sent me this email….

59. So a few days
went by….

61. Remember, RQ4 has an email module

62. Moral of the story is…

69. Out with old & in with
the new…

70. Starting off small….

71. Multi-Category Picker
EXAMPLES:
Run sales reports for
New Activations &
Upgrade categories
Or
Count 2 categories
together

72. New Option on product setup

73. Message prompt on products

74. Example Message on Sale
Don’t forget to remind customer if
they buy 2 accessories they qualify
for an extra discount!

75. Example Message on Refund
Double check charger is with the
phone being returned!!!!

76. That’s not the only new inventory attribute

77. Refund to used status -
Refunding

78. Unique Pricing for used phones

79. Share Custom Reports

80. Coupons included in reports

81. Apple Care Integration

85. Apple Care?

87. A brand new invoice editor
that actually allows you
to…….

88. Just kidding, you’ll have to wait until tomorrow to
hear those details…

89. iQmetrix.com | 1.866.iQmetrix
© 2011 iQmetrix. All right reserved. iQmetrix, the iQmetrix logo, RQ4 and other trademarks, service marks, and
designs referenced in this material are the exclusive property of iQmetrix Software Development Corp. and/or its subsidiaries.