Everybody talks about the benefits of online video but few operators have mastered the power of this medium for driving traffic and converting visitors to players. This session will review the story of operators like 888.com, Mansion, and William Hill, who are ahead of the curve for online video, making it a key part of their performance strategy. The presentation will provide detailed examples of videos that have increased online conversions with an emphasis on what makes these videos so effective for the gaming industry.
Size – How big is the trigger? Identifiability – OK, I know that’s a made-up word, but it means whether or not visitors coming to the site are able to identify the element in question as a trigger that will launch a video Text – What are you asking visitors to do? What are you telling them will happen? Location – Where on the page does the trigger sit? Will the visitor find it? Not every site can carry an embedded video that autoplays. But after conceding that watching a video is better for conversion than not watching a video, the challenge becomes finding ways to ensure that visitors watch the video. The two triggers here differ in Size, Identifiability and Location, although the Text, “Watch Video”, is the same for both. The trigger on the left occupied a classic video spot. Check out the placement of the video player on YouTube or almost any video sharing site and you will find exactly the same layout. The idea here is that this spot carries some expectation of content in it even if it’s not an embedded player. The trigger bears the recognized video play symbol and the accompanying text. The text, although small relative to the size of the trigger, is larger than other explanatory text on the page. The trigger on the right is smaller and occupies a spot that is often used for an ad or other information. The size of the text is larger and bolder especially when set in the smaller rectangle. Perhaps the most important part of this trigger is that it’s animated. The trigger contains an action which draws the visitor’s eye even when located outside the expected video spot. The animated trigger achieved a click rate roughly 10% higher than the trigger in the upper left of the screen, but there may be room for greater improvement when testing other versions of the trigger.