14. Complete Direct Marketing Services Mediascene do all this - under one roof! Data Bureau Response Management Contact Centre Mailing Centre Tel: 01443 828800 Email: huwroberts@mediascene.co.uk Database Design Database Management Data Cleaning Datacapture Data Enhancement Live answering Automated answering Outbound calling Web enabled e-commerce Response Handling Research & Surveys Comprehensive activity reports 24 hr despatch as standard All materials stored on-site Laser & Digital Personalisation Machine & Hand insertion Mailsort 1400, 120 OCR & CBC, 700 Walksort, Presstream, PacketPost Alternative couriers
Our approach is all encompassing - and is based on experience and expertise Mediascene have been providing direct marketing services and consultancy to an enviable client list since 1984. Apart from the quality and commitment we bring to our clients work, our niche ability is to handle campaigns that require more care than the norm – to look after the fine detail. T he experience Mediascene has in all aspects of direct marketing and communications, enables us to look at the big picture, considering all the options and ensure that all the pain is taken out of your campaigns.
The full service we bring to you includes all the core elements of direct marketing We can look at the whole job from beginning to end. It’s very easy to get the handling of a campaign wrong if you’re not using an experienced service provider. What’s worse, the results can be disastrous as opposed to merely inconvenient or irritating. We've been there, and we know what you're going through. And we're here to make it easier for you. We are DMA members and QMP accredited - ensuring you receive a professional, quality service at all times.
Data is the key Being able to process and access information about your customers is key to success. Mediascene’s in-house designers and programmers will develop a database tailored to your requirements. And because we develop them all in-house, we can react immediately to changing events and requirements. Transactional or Relational, Mail order or CRM, talk to Mediascene to develop the system you need to drive your programmes.
Data is the key Being able to process and access information about your customers is key to success. Mediascene’s in-house designers and programmers will develop a database tailored to your requirements. And because we develop them all in-house, we can react immediately to changing events and requirements. Transactional or Relational, Mail order or CRM, talk to Mediascene to develop the system you need to drive your programmes.
Simply stuffing envelopes? When it comes to the printing, collation and despatch, there are few companies with more experience. Whether you want mail customers and prospects with information or out source your business processes. Like response handling, we do this day in, day out and have done for over 22 years. With the capacity for both machine and hand insertion, and the personalisation facilities to address most standard sizes, we have the experience to produce and distribute your information - on time - every time. Our knowledge of data sortation and postal methods means we can cut the postage costs for most of our clients. Whether you want to distribute brochures, letters, statements, samples or POS packs - regardless of the complexity - we know what we are doing - and we get it right.
Simply stuffing envelopes? When it comes to the printing, collation and despatch, there are few companies with more experience. Whether you want mail customers and prospects with information or out source your business processes. Like response handling, we do this day in, day out and have done for over 22 years. With the capacity for both machine and hand insertion, and the personalisation facilities to address most standard sizes, we have the experience to produce and distribute your information - on time - every time. Our knowledge of data sortation and postal methods means we can cut the postage costs for most of our clients. Whether you want to distribute brochures, letters, statements, samples or POS packs - regardless of the complexity - we know what we are doing - and we get it right.
A response is the first step in the selling process Today’s customers are used to being able to do things the way they want, when they want. Mediascene have the systems in place to make communication as easy possible giving your customers the freedom to choose how they communicate with you. A dedicated response handling call centre - fully web enabled - means that we receive responses and communications by the means your customers prefer, whether that’s by phone, e-mail, fax, coupon, letter, or from your own web site.
A response is the first step in the selling process Today’s customers are used to being able to do things the way they want, when they want. Mediascene have the systems in place to make communication as easy possible giving your customers the freedom to choose how they communicate with you. A dedicated response handling call centre - fully web enabled - means that we receive responses and communications by the means your customers prefer, whether that’s by phone, e-mail, fax, coupon, letter, or from your own web site.
From conception to execution Using the full range of our services we can develop and implement a research program that will get you the information to help in your targeted planning. We will help to design your surveys making sure you ask the questions that are really going to make a difference. We’ll then print it and mail it. If you want to conduct a telephone survey, update details or contact people who don’t respond to the postal mailer, we’ll develop the script and make the calls. All the results will then be entered on to a tailor made database and our data analysts will output the results in the format that you will find most useful, enabling you to exploit the most profitable areas. By fine tuning the requirements, considering all the aims and using our data management, communications and mailing experience, we help you make the most of every opportunity.
So how’s it going? After all the effort exerted in getting your campaign off the ground, being informed as to how it’s going is crucial. Our reports are all part of the design and planning process, an integral part of the whole campaign rather than just an after thought. With you, we determine what data you want to see, how you want to see it - and how often.
Security guaranteed All work undertaken by Mediascene is handled by the most experienced personnel. It’s the only way to guarantee quality. A continuous training programme, Investors in People, remarkably low staff turnover and management with an average of 15 years experience in all areas of direct marketing, ensure that your requirements are handled securely and professionally. One more thing, whilst we’re happy to acquire lists for clients - we never sell any. Your data never leaves here unless it’s on it’s way to you. And that’s a promise.
So that’s us! Direct Marketing that works By using our experience, creativity and expertise we provide direct marketing and communication solutions that work.
call me Huw Roberts Mediascene Ltd tel. 01443 828800 fax. 01443 822055 e-mail. huwroberts@mediascene.co.uk www.mediascene.co.uk The Mediascene team look forward to working with you