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Work-Life Balance is NOT a Perk

Speaker:     Sherri Elliott-Yeary
             CEO
             Optimance Workforce Strategies


Moderator:   Mike Prokopeak
             Vice President, Editorial Director
             Talent Management magazine




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                                                               #TMwebinar
Work-Life Balance is NOT a Perk



               Mike Prokopeak
               Vice President, Editorial Director
               Talent Management magazine




                                          #TMwebinar
Work-Life Balance is NOT a Perk



              Sherri Elliott-Yeary
              CEO
              Optimance Workforce Strategies




                                         #TMwebinar
Work – Life Balance
is NOT a Perk
Presented by:
Sherri Elliott-Yeary, SPHR
September 27th, 2011 2 – 3 PM EDT
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                                    8
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               9
Presented	
  by:	
  	
  
Sherri	
  EllioC-­‐Yeary,	
  SPHR	
  
Op8mance	
  Workforce	
  Strategies	
  
Reasons	
  to	
  Embrace	
  Work-­‐Life	
  Balance	
  
       •  The	
  Sedate	
  State	
  Inaugural	
  Summit	
  for	
  business	
  
          leaders	
  in	
  February	
  2011	
  focused	
  on	
  the	
  need	
  for	
  
          work-­‐life	
  balance.	
  

       •  General	
  consensus	
  was	
  that	
  businesses	
  that	
  
          understood	
  what	
  aEracts	
  top	
  talent	
  will	
  be	
  beEer	
  
          able	
  to	
  compete	
  and	
  

       •  High	
  performers	
  want	
  &	
  expect	
  their	
  employers	
  to	
  
          make	
  work-­‐life	
  balance	
  soluJons	
  available.	
  
	
  
Influencers	
  of	
  Work-­‐Life	
  Balance	
  


Individual	
                 Organiza8onal	
  

Family	
  demands	
          Work	
  culture	
  -­‐	
  
                             generaJonal	
  
Social	
  commitments	
      Supervisor	
  support	
  

CommuJng	
  problems	
       Team	
  behavior	
  

Excess	
  work	
  load	
     HR	
  policies	
  (leaves,	
  
                             medical	
  faciliJes	
  etc.)	
  

                                                                 13
Fact	
  or	
  FicJon?	
  
– Despite	
  economic	
  constraints,	
  talented	
  
  employees	
  do	
  have	
  opJons	
  in	
  the	
  job	
  market,	
  
  parJcularly	
  those	
  in	
  the	
  millennial	
  generaJon.	
  
– Millennials	
  are	
  oUen	
  willing	
  to	
  change	
  jobs,	
  
  careers,	
  ciJes,	
  and	
  states	
  if	
  it	
  means	
  they	
  can	
  
  have	
  a	
  balance	
  and	
  difference.	
  	
  
– An	
  employer	
  who	
  competes	
  for	
  future	
  top	
  
  talent	
  must	
  be	
  willing	
  to	
  address	
  work-­‐life	
  
  balance	
  issues	
  from	
  the	
  perspecJve	
  of	
  Gen	
  X	
  &	
  
  Millennial.	
  	
  
CelebraJng	
  Fall	
  	
  
Skiing	
  in	
  Canada	
  
Bike	
  Riding	
  in	
  Dallas	
  for	
  Charity	
  
Zip	
  Lining	
  –	
  Costa	
  Rica	
  
Snow	
  Mobile	
  –	
  Canada	
  Rockies	
  
Whitewater	
  RaUing	
  in	
  Canada	
  
Outdoor	
  Fun	
  in	
  Texas	
  
Millennials	
  &	
  Boomers	
  




                                  23
Life	
  as	
  a	
  Millennial	
  
Millennials	
  




                                                      24
Unique	
  Aspects	
  of	
  Each	
  GeneraJon	
  	
  
              in	
  the	
  Workforce	
  

Millennials	
  	
  
(ages	
  13	
  to	
  34)	
  value…	
  




• Eager to learn                         • Optimism
• Highly confident                       • Team orientation
  EXCEPT in sales                        • Environmentally
                                         aware
                                                              25
Unique	
  Aspects	
  of	
  Each	
  GeneraJon	
  	
  
            in	
  the	
  Workforce	
  

Boomers	
  	
  
(ages	
  47-­‐65)	
  value…	
  




• Personal	
  graJficaJon	
           • OpJmism	
  
• Social	
  involvement	
            • Personal	
  growth	
  
• Strong	
  networks	
               • Health	
  and	
  	
  
                                     wellness	
  


                                                                26
Work,	
  Home	
  and	
  Life	
  
       	
  
                                                          Work	
  	
  
                                             (AmbiJons,	
  promoJons,	
  
	
                   	
  
                                               career	
  growth	
  etc.) 	
  
	
  
              	
  
              	
            Home	
  
                                                                                Life	
  
                          (Family,	
  social	
  
                       responsibiliJes	
  etc.)    	
  
                                                                                           27
Job	
  Stress	
  
•  40%	
  of	
  workers	
  reported	
  their	
  job	
  
         was	
  very	
  or	
  extremely	
  stressful;	
  
•  25%	
  view	
  their	
  jobs	
  as	
  the	
  number	
  
         one	
  stressor	
  in	
  their	
  lives;	
  
•  Three	
  fourths	
  of	
  employees	
  believe	
  
         that	
  workers	
  have	
  more	
  on-­‐the-­‐job	
  
         stress	
  than	
  a	
  generaJon	
  ago;	
  
	
  •  29%	
  of	
  workers	
  felt	
  quite	
  a	
  bit	
  or	
  extremely	
  stressed	
  at	
  work;	
  
	
  •  26%	
  of	
  workers	
  said	
  they	
  were	
  "oUen	
  or	
  very	
  oUen	
  burned	
  out	
  or	
  
          stressed	
  by	
  their	
  work";	
  
    •  Job	
  stress	
  is	
  more	
  strongly	
  associated	
  with	
  health	
  complaints	
  than	
  
          financial	
  or	
  family	
  problems.	
  
    	
  

                                                                         Source:	
  	
  NIOSH	
  report	
  	
     28
Drug	
  Use	
  by	
  Employment	
  Status:	
  2009	
  and	
  2010	
  
   •  Nearly	
  75	
  percent	
  of	
  all	
  adult	
  illicit	
  drug	
  users	
  are	
  
      employed,	
  as	
  are	
  most	
  binge	
  and	
  heavy	
  alcohol	
  users.	
  

   How	
  Does	
  This	
  Effect	
  the	
  Employer?	
  
   •  Studies	
  show	
  that	
  substance-­‐abusing	
  employees	
  are	
  
      more	
  likely	
  to	
  	
  
       •  change	
  jobs	
  frequently	
  	
  
       •  be	
  late	
  to	
  or	
  absent	
  from	
  work	
  	
  
       •  be	
  less	
  producJve	
  employees	
  	
  
       •  be	
  involved	
  in	
  a	
  workplace	
  accident	
  	
  
       •  file	
  a	
  workers’	
  compensaJon	
  claim.	
  	
  



                                                              Source:	
  NaJonal	
  InsJtute	
  	
  of	
  Drug	
  Abuse	
  	
     29
Increasing	
  Obesity	
  Cases	
  
•  66%	
  of	
  the	
  total	
  adult	
  populaJon	
  
   in	
  this	
  country	
  is	
  currently	
  
   overweight	
  or	
  obese.	
  
•  Americans	
  work	
  longer	
  hours	
  
   than	
  almost	
  any	
  other	
  country	
  
   on	
  the	
  planet,	
  so	
  we	
  have	
  the	
  
   least	
  leisure	
  Jme	
  to	
  enjoy	
  
   physical	
  recreaJon.	
  
•  Americans	
  eat	
  fast	
  food	
  because	
  they	
  don’t	
  have	
  Jme	
  to	
  
     prepare	
  	
  healthy	
  meals.	
  
•  Obesity	
  costs	
  companies	
  more	
  than	
  $12	
  billion	
  per	
  year.	
  
     (Washington	
  Business	
  Group	
  on	
  Health)	
  
       •  This	
  cost	
  is	
  due	
  to	
  higher	
  health	
  insurance	
  costs,	
  paid	
  
          sick	
  leave,	
  life	
  insurance	
  and	
  disability	
  insurance.	
  	
  
	
  

                                                                     Source:	
  Agency	
  for	
  Healthcare	
  Research	
  and	
  Quality	
  	
     30
Balancing	
  Work	
  &	
  Home	
  to	
  Live	
  Life	
  
                •  Manage	
  8me	
  at	
  work	
  well	
  
                •  Iden8fy	
  boClenecks	
  in	
  
                   work.	
  
                •  Effec8ve	
  planning	
  
                •  Prac8ce	
  saying	
  ‘No’	
  
                •  Develop	
  posi8vity	
  




                         •  Art	
  of	
  Priori8zing	
  family/
                            personal	
  interests	
  
                         •  Develop	
  strong	
  family	
  bonds	
  –	
  
                            dining	
  together	
  on	
  every	
  
                            weekend,	
  mandatory	
  holiday	
  
                            every	
  year	
                                 31
Destroyers	
  of	
  Work-­‐Life	
  Balance	
  
• Unexpected	
  stringent	
  deadlines	
  
• Inefficient	
  team	
  
• Workaholic	
  superiors	
  
• Overambi8ous	
  personality	
  
• Employee-­‐unfriendly	
  organiza8on	
  
  prac8ces	
  
• Family/organiza8on	
  crisis	
  
	
  
       	
                                          32
What	
  can	
  an	
  organizaJon	
  DO	
  ???	
  
• Employee-­‐friendly	
  HR	
  policies	
  –	
  availing	
  
     leaves	
  mandatory	
  
• Seang	
  realis8c	
  targets	
  &	
  promo8ng	
  
     work	
  culture	
  to	
  aCain	
  W.L.B.	
  
• Extra	
  Facili8es	
  –	
  medical	
  facili8es,	
  
     flexible	
  8ming,	
  child-­‐care	
  facility	
  
• Training	
  employees	
  to	
  counteract	
  
     stress,	
  work-­‐life	
  conflicts,	
  work	
  force	
  
	
  
     diversity	
  
	
  
	
                                                              33
Review,	
  Revise	
  Policies	
  
	
  Policies	
  should	
  allow	
  employees	
  the	
  
	
  opJon	
  to:	
  telecommute,	
  job	
  share,	
  
	
  use	
  	
  flexible	
  start	
  and	
  end	
  Jmes	
  with	
  
	
  Paid	
  Time	
  Off	
  (PTO)	
  accruals	
  	
  versus
	
  sick	
  and	
  vacaJon	
  buckets	
  as	
  “use	
  it	
  
	
  or	
  lose	
  it”	
  benefit.	
  

	
  ROWE	
  –	
  Results	
  Orientated	
  Work	
  
	
  Environment.	
  
Technology	
  Can	
  Help	
  
	
  The	
  use	
  of	
  different	
  technologies	
  available	
  
	
  today	
  can	
  help	
  companies	
  gain	
  a	
  
	
  compeJJve	
  edge	
  over	
  their	
  compeJJon,	
  
	
  such	
  as:	
  
Ø 	
  Onboarding	
  –	
  EffecJve	
  personality	
  profiles.	
  
Ø RecruiJng.	
  
Ø Performance	
  SoluJons.	
  
Ø Background	
  and	
  Reference	
  Check	
  Systems.	
  
Use	
  the	
  ROCK	
  STAR	
  Acronym:	
  
•  Reachable	
  –	
  Goals	
  should	
  fit	
  the	
  role	
  and	
  job	
  descripJon	
  &	
  
   allow	
  employee	
  to	
  be	
  challenged.	
  
•  Opportunity	
  –	
  Offer	
  chances	
  to	
  work	
  on	
  new	
  projects,	
  or	
  in	
  
   a	
  new	
  division	
  or	
  group.	
  
•  Challenging	
  –	
  Challenge	
  employees’	
  skills	
  &	
  abiliJes	
  to	
  
   enable	
  them	
  to	
  reach	
  new	
  levels.	
  
•  Knowledge	
  –	
  Offer	
  opportuniJes	
  to	
  be	
  mentored.	
  
•  Tasks	
  –	
  What	
  new	
  tasks	
  can	
  be	
  given	
  to	
  employees	
  who	
  
   want	
  to	
  increase	
  their	
  learning?	
  
•  Acknowledgement	
  –	
  When	
  employees	
  go	
  above	
  and	
  
   beyond,	
  they	
  want	
  to	
  be	
  acknowledged.	
  
•  Relevant	
  –	
  Work	
  should	
  be	
  relevant	
  &	
  congruent	
  to	
  the	
  
   company’s	
  mission	
  &	
  values.	
  
What	
  is	
  the	
  ROI	
  for	
  the	
  Employer?	
  
 • Companies	
   that	
   offer	
   op8ons	
   to	
   meet	
  
   employees’	
   work-­‐life	
   balance	
   can	
   reap	
  
   significant	
  ROI:	
  
 • Fewer	
  aCendance	
  problems.	
  
 • Increased	
  loyalty.	
  
 • Reduced	
  turnover.	
  
 • Less	
  8me	
  to	
  fill	
  posi8ons.	
  
 • Fewer	
  on-­‐the-­‐job	
  accidents.	
  
 • Increased	
  morale.	
  
     	
  
                                                                 37
Sherri	
  EllioC-­‐Yeary,	
  SPHR	
  
Email:	
  sherri@geninsyght.com	
  
TwiEer:	
  @sherriellioE	
  
	
  
Blog:	
  hEp://
generaJonalguru.com/blog/	
  


Ties	
  to	
  Ta/oos™©	
  available	
  at:	
  
www.opJmancestrategies.com	
  
www.generaJonalguru.com	
  
www.amazon.com	
  
                                                 38
SilkRoad Resources

Achieving Work-Life Balance Through SilkRoad!

o  For a full listing of SilkRoad resources. including case
   studies, videos, eBooks and research please visit:
   www.silkroad.com

o  Questions: sales@silkroad.com

o  For a full listing of upcoming webinars please visit:
o  http://www.silkroad.com/resources/Webinars.html


                               39
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Work-Life Balance Is NOT a Perk

  • 1. Work-Life Balance is NOT a Perk Speaker: Sherri Elliott-Yeary CEO Optimance Workforce Strategies Moderator: Mike Prokopeak Vice President, Editorial Director Talent Management magazine #TMwebinar
  • 2. •  Q&A –  Click on the Q&A icon on your floating toolbar in the bottom right corner. –  Type in your question in the space at the bottom. –  Click on “Send.” #TMwebinar
  • 3. Tools You Can Use •  Polling –  Polling question will appear in the “Polling” panel. –  Select your response and click on “Submit.” #TMwebinar
  • 4. Frequently Asked Questions 1. Will I receive a copy of the slides after the webinar? YES 2. Will I receive a copy of the recording after the webinar? YES Please allow up to 2 business days to receive these materials. #TMwebinar
  • 5. Work-Life Balance is NOT a Perk Mike Prokopeak Vice President, Editorial Director Talent Management magazine #TMwebinar
  • 6. Work-Life Balance is NOT a Perk Sherri Elliott-Yeary CEO Optimance Workforce Strategies #TMwebinar
  • 7. Work – Life Balance is NOT a Perk Presented by: Sherri Elliott-Yeary, SPHR September 27th, 2011 2 – 3 PM EDT
  • 8. We’re Proud to Say… 97% Renewal Rate 5 Million Users 62 of the Fortune 500 1500+ Customers Award-Winning Customer Service 80+ Countries 8
  • 9. SilkRoad technology’s Life Suite SilkRoad  offers  the  most   comprehensive  suite  of   talent  management   solu8ons  on  the  market.   Our  complete  suite  allows   human  resource   professionals  to  strengthen   and  personalize  employee   experiences  at  all  touch   points.   9
  • 10. Presented  by:     Sherri  EllioC-­‐Yeary,  SPHR   Op8mance  Workforce  Strategies  
  • 11.
  • 12. Reasons  to  Embrace  Work-­‐Life  Balance   •  The  Sedate  State  Inaugural  Summit  for  business   leaders  in  February  2011  focused  on  the  need  for   work-­‐life  balance.   •  General  consensus  was  that  businesses  that   understood  what  aEracts  top  talent  will  be  beEer   able  to  compete  and   •  High  performers  want  &  expect  their  employers  to   make  work-­‐life  balance  soluJons  available.    
  • 13. Influencers  of  Work-­‐Life  Balance   Individual   Organiza8onal   Family  demands   Work  culture  -­‐   generaJonal   Social  commitments   Supervisor  support   CommuJng  problems   Team  behavior   Excess  work  load   HR  policies  (leaves,   medical  faciliJes  etc.)   13
  • 14. Fact  or  FicJon?   – Despite  economic  constraints,  talented   employees  do  have  opJons  in  the  job  market,   parJcularly  those  in  the  millennial  generaJon.   – Millennials  are  oUen  willing  to  change  jobs,   careers,  ciJes,  and  states  if  it  means  they  can   have  a  balance  and  difference.     – An  employer  who  competes  for  future  top   talent  must  be  willing  to  address  work-­‐life   balance  issues  from  the  perspecJve  of  Gen  X  &   Millennial.    
  • 17. Bike  Riding  in  Dallas  for  Charity  
  • 18. Zip  Lining  –  Costa  Rica  
  • 19. Snow  Mobile  –  Canada  Rockies  
  • 21. Outdoor  Fun  in  Texas  
  • 22.
  • 24. Life  as  a  Millennial   Millennials   24
  • 25. Unique  Aspects  of  Each  GeneraJon     in  the  Workforce   Millennials     (ages  13  to  34)  value…   • Eager to learn • Optimism • Highly confident • Team orientation EXCEPT in sales • Environmentally aware 25
  • 26. Unique  Aspects  of  Each  GeneraJon     in  the  Workforce   Boomers     (ages  47-­‐65)  value…   • Personal  graJficaJon   • OpJmism   • Social  involvement   • Personal  growth   • Strong  networks   • Health  and     wellness   26
  • 27. Work,  Home  and  Life     Work     (AmbiJons,  promoJons,       career  growth  etc.)         Home   Life   (Family,  social   responsibiliJes  etc.)   27
  • 28. Job  Stress   •  40%  of  workers  reported  their  job   was  very  or  extremely  stressful;   •  25%  view  their  jobs  as  the  number   one  stressor  in  their  lives;   •  Three  fourths  of  employees  believe   that  workers  have  more  on-­‐the-­‐job   stress  than  a  generaJon  ago;    •  29%  of  workers  felt  quite  a  bit  or  extremely  stressed  at  work;    •  26%  of  workers  said  they  were  "oUen  or  very  oUen  burned  out  or   stressed  by  their  work";   •  Job  stress  is  more  strongly  associated  with  health  complaints  than   financial  or  family  problems.     Source:    NIOSH  report     28
  • 29. Drug  Use  by  Employment  Status:  2009  and  2010   •  Nearly  75  percent  of  all  adult  illicit  drug  users  are   employed,  as  are  most  binge  and  heavy  alcohol  users.   How  Does  This  Effect  the  Employer?   •  Studies  show  that  substance-­‐abusing  employees  are   more  likely  to     •  change  jobs  frequently     •  be  late  to  or  absent  from  work     •  be  less  producJve  employees     •  be  involved  in  a  workplace  accident     •  file  a  workers’  compensaJon  claim.     Source:  NaJonal  InsJtute    of  Drug  Abuse     29
  • 30. Increasing  Obesity  Cases   •  66%  of  the  total  adult  populaJon   in  this  country  is  currently   overweight  or  obese.   •  Americans  work  longer  hours   than  almost  any  other  country   on  the  planet,  so  we  have  the   least  leisure  Jme  to  enjoy   physical  recreaJon.   •  Americans  eat  fast  food  because  they  don’t  have  Jme  to   prepare    healthy  meals.   •  Obesity  costs  companies  more  than  $12  billion  per  year.   (Washington  Business  Group  on  Health)   •  This  cost  is  due  to  higher  health  insurance  costs,  paid   sick  leave,  life  insurance  and  disability  insurance.       Source:  Agency  for  Healthcare  Research  and  Quality     30
  • 31. Balancing  Work  &  Home  to  Live  Life   •  Manage  8me  at  work  well   •  Iden8fy  boClenecks  in   work.   •  Effec8ve  planning   •  Prac8ce  saying  ‘No’   •  Develop  posi8vity   •  Art  of  Priori8zing  family/ personal  interests   •  Develop  strong  family  bonds  –   dining  together  on  every   weekend,  mandatory  holiday   every  year   31
  • 32. Destroyers  of  Work-­‐Life  Balance   • Unexpected  stringent  deadlines   • Inefficient  team   • Workaholic  superiors   • Overambi8ous  personality   • Employee-­‐unfriendly  organiza8on   prac8ces   • Family/organiza8on  crisis       32
  • 33. What  can  an  organizaJon  DO  ???   • Employee-­‐friendly  HR  policies  –  availing   leaves  mandatory   • Seang  realis8c  targets  &  promo8ng   work  culture  to  aCain  W.L.B.   • Extra  Facili8es  –  medical  facili8es,   flexible  8ming,  child-­‐care  facility   • Training  employees  to  counteract   stress,  work-­‐life  conflicts,  work  force     diversity       33
  • 34. Review,  Revise  Policies    Policies  should  allow  employees  the    opJon  to:  telecommute,  job  share,    use    flexible  start  and  end  Jmes  with    Paid  Time  Off  (PTO)  accruals    versus  sick  and  vacaJon  buckets  as  “use  it    or  lose  it”  benefit.    ROWE  –  Results  Orientated  Work    Environment.  
  • 35. Technology  Can  Help    The  use  of  different  technologies  available    today  can  help  companies  gain  a    compeJJve  edge  over  their  compeJJon,    such  as:   Ø   Onboarding  –  EffecJve  personality  profiles.   Ø RecruiJng.   Ø Performance  SoluJons.   Ø Background  and  Reference  Check  Systems.  
  • 36. Use  the  ROCK  STAR  Acronym:   •  Reachable  –  Goals  should  fit  the  role  and  job  descripJon  &   allow  employee  to  be  challenged.   •  Opportunity  –  Offer  chances  to  work  on  new  projects,  or  in   a  new  division  or  group.   •  Challenging  –  Challenge  employees’  skills  &  abiliJes  to   enable  them  to  reach  new  levels.   •  Knowledge  –  Offer  opportuniJes  to  be  mentored.   •  Tasks  –  What  new  tasks  can  be  given  to  employees  who   want  to  increase  their  learning?   •  Acknowledgement  –  When  employees  go  above  and   beyond,  they  want  to  be  acknowledged.   •  Relevant  –  Work  should  be  relevant  &  congruent  to  the   company’s  mission  &  values.  
  • 37. What  is  the  ROI  for  the  Employer?   • Companies   that   offer   op8ons   to   meet   employees’   work-­‐life   balance   can   reap   significant  ROI:   • Fewer  aCendance  problems.   • Increased  loyalty.   • Reduced  turnover.   • Less  8me  to  fill  posi8ons.   • Fewer  on-­‐the-­‐job  accidents.   • Increased  morale.     37
  • 38. Sherri  EllioC-­‐Yeary,  SPHR   Email:  sherri@geninsyght.com   TwiEer:  @sherriellioE     Blog:  hEp:// generaJonalguru.com/blog/   Ties  to  Ta/oos™©  available  at:   www.opJmancestrategies.com   www.generaJonalguru.com   www.amazon.com   38
  • 39. SilkRoad Resources Achieving Work-Life Balance Through SilkRoad! o  For a full listing of SilkRoad resources. including case studies, videos, eBooks and research please visit: www.silkroad.com o  Questions: sales@silkroad.com o  For a full listing of upcoming webinars please visit: o  http://www.silkroad.com/resources/Webinars.html 39
  • 40. Join Our Next TM Webinar Techniques for Using Goals to Drive Business Execution: When Just Being Smart Is Not Enough Tuesday, Oct. 11, 2011 •  TM Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for upcoming TM Webinars at www.talentmgt.com/events Join the Talent Management magazine Network http://network.talentmgt.com/ #TMwebinar