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Corporate Social Responsibility
Training and Staff Development
Corporate Social Responsibility
Training and Staff Development
CSR Asia is the leading provider of training courses in the Asia-Pacific region. Courses range from introductory CSR courses
to advanced courses on key global challenges facing the region. We also design and deliver courses for in-house training
and staff development. Our courses help organisations formulate and effectively implement CSR business strategies.


Our practical training courses are designed to provide participants with the tools and skills to develop effective CSR strategies.




                                                                               Internationally acclaimed course leaders who have provided
                                                                               training and consultancy services to the world’s largest organisations

                                                                               Comprehensive coverage focusing on recognised international
                                                                               standards and guidelines

                                                                               Cutting edge practices with a focus on CSR issues that will have
                                                                               significant impact on your business

                                                                               Interactive training style to meet your needs and enhance your
                                                                               understanding, supported by case studies

                                                                               Customised in-house training for staff development to meet the core
                                                                               CSR needs of your business
CSR Courses


CSR Essentials – 1 Day
                                                                                 Courses
Course objectives

This introductory course provides participants with a practical
guide to CSR tools. You will walk away with seven practical
tools for effective implementation of CSR within your
organisation.

Who should attend?

This training is suitable for people getting started on CSR and
looking for practical ways to deliver CSR initiatives. It will
provide you with an effective toolkit to launch or refine your
CSR strategy.

CSR Essentials: The toolkit

CSR policy and governance
Stakeholder engagement
Environmental assessments
Supply chain codes of conduct
Community investment and evaluation
CSR and human resource management
Reporting and communications




                                                            www.csr-asia.com
CSR Courses                                                                     Courses

                    CSR Solutions – 2 Days

                    Course objectives

                    Using a systems-based approach we provide you with methods to assess,
                    implement and link your brand to CSR, manage risks and develop a CSR
                    strategy. The course builds on a unique approach to planning assessment,
                    implementation and communications. Course leaders will draw on lessons
                    learnt from working with numerous companies and make use of case studies
                    and examples of successful CSR programmes.

                    Who should attend?

                    This is an intermediate level training course which is suitable for people
                    involved in introducing and managing CSR programmes.
                    Participants will benefit from the continual improvement methodology.

                    Topics include:

                    Introducing a systems-based approach to developing CSR
                    Stakeholder engagement and assessing key risks
                    Linking CSR to brands and reputation
                    Developing strategies for climate change, supply chain issues and
                    community investment
                    Implementing CSR programmes and case studies
                    Monitoring and measuring the impact of CSR programmes
                    CSR and human resource management
                    Reporting on CSR activities and developing an effective external
                    communications plan


              www.csr-asia.com
CSR Courses

CSR Academy – 3 Days

Course objectives

This course is an in-depth analysis of contemporary CSR issues, trends,
challenges, standards and strategies. An emphasis will be put on exploring
environmental, social and governance (ESG) risks and subsequent brand
enhancement. It will help you build capacity to develop or implement CSR within
your own organisation, based on international standards.

Who should attend?

This training is designed for those people seeking an in-depth understanding of
contemporary CSR issues.

Topics include:

Global trends and standards for CSR (including ISO 26000 and Global Compact)
Business, biodiversity, climate change and the environment
CSR, HRM and diversity
Non-financial risk management
Human rights and CSR
Product responsibility
Health and safety
Supply chains and capacity building
Corporate governance and soft law
Community investment
Socially responsible investment (SRI)



                                                                   www.csr-asia.com
CSR Courses

              CSR Master Class – 2 Days

              Course objectives

              An advanced course examining cutting-edge tools and communications
              strategies for CSR to help your company become a leader in CSR. Advanced
              topics including sustainability reporting, international standards, the
              Millennium Development Goals and the human rights dimension will be
              covered. The course involves company presentations from delegates and
              case studies will be used throughout to examine key success factors in
              delivering CSR initiatives.

              Who should attend?

              We recommend this course for CSR practitioners and executives responsible
              for managing CSR programmes as well as other CSR professionals who wish
              to advance their current level of CSR knowledge for their projects in hand.
              Participants are likely to have had considerable experience of CSR initiatives.

              Topics include:

              Company presentations from delegates with feedback from course leaders
              Staff and senior management buy-in
              Communications and CSR
              Involving stakeholders in governance structures
              Non-financial risk assessment and management
              Sustainability reporting: GRI and stakeholder engagement
              Raising the bar: IFC Performance Standards and Equator Principles
              The bigger picture: from community investment to poverty alleviation
              The global human dimension: human rights and the role of business
Specialist Courses

Reporting and Communications – 1 Day

Course objectives

Stakeholders are increasingly holding companies accountable for their activities
and demand information that is consistent, material, comparable, credible and
well structured. This course helps you to learn about international reporting
standards and how to deliver your sustainability message using effective
communication to support business objectives.

Who should attend?

Business executives and staff who are responsible for CSR and those who are
looking to embark on reporting and communications initiatives. Communications
professionals and investor relations managers will also find this course useful.

Topics include:

Identifying the material issues on which to report
Transparency and accountability
Developing priorities through stakeholder engagement
Global Reporting Initiative (GRI)
Tools and strategies to deliver an effective sustainability message
Tailoring reporting solutions to meet a company’s unique needs
Measuring and reporting on community investment
Issues-based reporting
Reporting CSR activities to key stakeholders
Developing an effective communications plan
Case studies of successful reporting strategies
Specialist Courses                                                               Courses

                     Business Strategies for Climate Change – 1 Day

                     Course objectives

                     The training focuses on business tools to measure and manage greenhouse gas
                     emissions and develop strategies for climate change. Participants will be taken
                     through the fundamentals of climate change and how organisations can measure
                     and manage their impact, using case studies and practical exercises throughout. It
                     will provide the essentials for developing a credible strategy and developing
                     leadership in the field of climate change mitigation and adaptation.

                     Who should attend?

                     Professionals aiming to develop and advance their organisation’s climate change
                     strategy. People seeking an understanding of climate change and business
                     solutions.

                     Topics include:

                     Issues, challenges and risks
                     Assessing your carbon footprint and setting targets
                     Carbon reduction planning and communications
                     Assessing adaptation risks and response mechanisms
                     Developing a credible and forward looking climate change strategy
                     Making climate change a strategic business opportunity
                     Understanding the Carbon Disclosure Project (CDP)




                 www.csr-asia.com
Specialist Courses

Investing for Impact:
Tools and Approaches for Community
Investment – 1 Day

Course objectives

This interactive and participatory workshop is designed to give people
responsible for CSR and community investment the background and tools to
improve the quality of their work and the impact they can make. The first part
will examine approaches, lessons learned and case studies and engaging
employees in the whole process. The second part will focus on monitoring
and evaluation and measuring for outcomes and impact.

Who should attend?

Professionals in the private sector aiming to develop and improve their
community investment. NGOs wanting to better understand the business
case for community investment.

Topics include:

Best practice in companies’ contributions to community investment
Identify opportunities and partnerships which make sense for your company
Engage community stakeholders
Understand how employee volunteering can play a role
Learn how to measure inputs, outputs and impact
Engaging with poverty and the Millennium Development Goals
Reporting on community impacts


                                                                  www.csr-asia.com
Tailor-Made Courses for Internal Staff Development


                             CSR Champions Training                          Diversity and Inclusion Training

                                                 Course objectives           Course objectives

     CSR Asia works with companies on internal training packages that        Tailored to meet the needs of all organisations, our diversity and
      have proved highly successful in motivating staff and driving CSR      inclusion training is an interactive forum with an emphasis on problem
         initiatives throughout the whole company. Our CSR Champions         solving exercises. It makes the business case for developing
       training is tailor-made to engage managers and other staff taking     inclusion-based strategies and see diversity as a key organisational
                           on leadership roles on CSR in the organisation.   asset.

     Typical coverage for a 1 day course would include:                      Typical coverage for a 1 day course would include:

                                     The company’s approach to CSR           Exploring the meanings and advantages of diversity in the workplace
                         Opportunities and risks associated with CSR         Diversity and personal leadership
                        Drivers for CSR and challenges in the industry       Emotional intelligence
                        Workplace practices and getting staff involved       Managing for inclusion in the workplace
                     Community investment and employee volunteering          Developing a strategy for celebrating diversity
                        Communications and stakeholder engagement            Leveraging diversity to achieve a competitive advantage




                                                             www.csr-asia.com
Fees and Registration

                                                            C o u rs e                                                 D a ys US$
                                                            C S R E sse n tia ls                                           1          375


                                                            C S R S o lu tio n s                                           2          600


                                                            C S R A ca d e m y                                             3          750


                                                            C S R M a ste r C la ss                                        2          600


                                                            C S R R e p o rtin g a n d C o m m u n ica tio n s             1          375


                                                            B u sin e ss S tra te g ie s fo r C lim a te C h a n g e       1          375


                                                            In ve stin g fo r Im p a ct                                    1          375


                                                            C S R C h a m p io n s T ra in in g                        Contact us for details
Special Offers
                                                            D ive rsity a n d In clu sio n T ra in in g                Contact us for details
•       CSR Asia Strategic Partners (CASPs) are offered a
        fixed 20% discount for all of these courses and 1
        free place on our training annually
•       Register for 3 or more courses and enjoy a 20%
        discount (to be used within a 12 month period)

                          Fees include training, refreshments and lunch. Participants are responsible for transport,
                          accommodation and other meals. Registration and information on the latest training calendar can be
                          found on our website www.csr-asia.com or email marketing@csr-asia.com.
                          Fees are invoiced in local currencies.


                                         www.csr-asia.com
Course Leaders:
Richard Welford, Chairman                              Stephen Frost, Executive Director                       Erin Lyon, Executive Director

With 15 books and over 100 articles on sustainable     Stephen Frost is an assistant professor at the          Erin is a qualified solicitor in England and Wales,
development and globalisation to his name, Richard     Department of Asian and International Studies at        having trained with and worked for Freshfields
Welford is a leading authority on corporate social     City University of Hong Kong. He holds a PhD in         Bruckhaus Deringer both in Europe and Asia. Erin
responsibility from an academic and business           Asian/Communication studies from Murdoch                trained as a corporate lawyer and has worked in
perspective. An economist by training, he has          University in Australia and has previously worked for   Asia for over six years in a variety of roles including
consulted internationally for business on CSR issues   Asia’s oldest and most respected labour rights NGO      as a teacher and journalist. Erin also teaches
for the past two decades, initially in the UK and      - the Asia Monitor Resource Centre (AMRC) - in          Business Ethics and Social Responsibility at
Europe, but also in Asia over the last ten years. He   Hong Kong for three years prior to joining City         Singapore Management University and Corporate
is Chairman of CSR Asia and Chairman of                University. Stephen is Co-founder and Executive         Governance at SAICSA.
Responsible Research Pte Ltd.                          Director of CSR Asia.




Jacqui Dixon, Director, Hong Kong                      Marie Morice, Director, Singapore                       Rikke Netterstrom, Director, Malaysia                     Michelle Brown, CSR Asia Community Development
                                                                                                                                                                         Foundation Director
Jacqui has a background in leadership for              With an environmental management background,            Rikke has over 10 years multi-sector experience in
sustainable development and has worked with a          Marie has 5 years’ experience in the corporate          corporate responsibility strategy, stakeholder            Michelle has over 10 years of practical experience
variety of clients to affect change in their           sector and 5 years in the NGO/Governmental sector.      engagement and communications. She was                    with NGOs, companies and international
organisations. Specialising in the areas of climate    Marie headed up the Global CSR Program at the           responsible for environmental and social issues for       organisations on partnerships for development. In
change policy and carbon auditing, Jacqui has          Association of Corporate Travel Executives. She has     two of the world’s sustainability leaders - The Body      addition to various professional posts, she has also
conducted carbon audits for large multinationals and   also coordinated some of WWF-UK’s high profile          Shop International plc and Novozymes A/S,                 worked as a consultant and advisor to: the adidas
advised companies on their climate change              campaigns on climate change regulation and              preparing strategies for over 50 markets globally.        group, the ADB, Oxfam, CARE, ActionAid and the
strategies. She has also conducted research and        corporate carbon disclosure.                            Previously, she provided advisory services to             Red Cross and facilitated and delivered training for
developed customized training on environmental                                                                 multinational companies within a range of sectors,        various companies and organizations.
issues faced in the apparel industry.                                                                          including consumer goods, agrichemicals and
                                                                                                               financial institutions.




Hong Kong                                   Singapore                                      Shenzhen                                      Beijing                                       Kuala Lumpur

Office A, 15/F                              195, Pearl's Hill Terrace                      Office 9A08, Regalia Place                    Room 600, Shangzhiyuan Plaza,                 Suite 15-02A, 15th Floor
Wing Cheong Commercial Building             #02-23A                                        4018 Jiabin Road                              No. 10, Wangjiayuan, Dongcheng                Plaza See Hoy Chan
19-25 Jervois Street                        Singapore                                      Luohu, Shenzhen                               District,                                     Jalan Raja Chulan
Sheung Wan, Hong Kong                       168976                                                                                       Beijing, P.R.C. (100027)                      50200 Kuala Lumpur, Malaysia

Tel: +852 3579 8079                         Tel: +65 6438 0677                             Tel: +86 755 2590 4370                        Tel: +86 010 6552 7068                        Tel: +603 2072 2130
Fax: +852 3579 8080                         Fax: +65 6438 6800                             Fax: +86 755 2590 4379                        Fax: +86 010 6552 6086                        Fax: +603 2072 2131




                                                                                    www.csr-asia.com

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Csr courses

  • 2. Corporate Social Responsibility Training and Staff Development CSR Asia is the leading provider of training courses in the Asia-Pacific region. Courses range from introductory CSR courses to advanced courses on key global challenges facing the region. We also design and deliver courses for in-house training and staff development. Our courses help organisations formulate and effectively implement CSR business strategies. Our practical training courses are designed to provide participants with the tools and skills to develop effective CSR strategies. Internationally acclaimed course leaders who have provided training and consultancy services to the world’s largest organisations Comprehensive coverage focusing on recognised international standards and guidelines Cutting edge practices with a focus on CSR issues that will have significant impact on your business Interactive training style to meet your needs and enhance your understanding, supported by case studies Customised in-house training for staff development to meet the core CSR needs of your business
  • 3. CSR Courses CSR Essentials – 1 Day Courses Course objectives This introductory course provides participants with a practical guide to CSR tools. You will walk away with seven practical tools for effective implementation of CSR within your organisation. Who should attend? This training is suitable for people getting started on CSR and looking for practical ways to deliver CSR initiatives. It will provide you with an effective toolkit to launch or refine your CSR strategy. CSR Essentials: The toolkit CSR policy and governance Stakeholder engagement Environmental assessments Supply chain codes of conduct Community investment and evaluation CSR and human resource management Reporting and communications www.csr-asia.com
  • 4. CSR Courses Courses CSR Solutions – 2 Days Course objectives Using a systems-based approach we provide you with methods to assess, implement and link your brand to CSR, manage risks and develop a CSR strategy. The course builds on a unique approach to planning assessment, implementation and communications. Course leaders will draw on lessons learnt from working with numerous companies and make use of case studies and examples of successful CSR programmes. Who should attend? This is an intermediate level training course which is suitable for people involved in introducing and managing CSR programmes. Participants will benefit from the continual improvement methodology. Topics include: Introducing a systems-based approach to developing CSR Stakeholder engagement and assessing key risks Linking CSR to brands and reputation Developing strategies for climate change, supply chain issues and community investment Implementing CSR programmes and case studies Monitoring and measuring the impact of CSR programmes CSR and human resource management Reporting on CSR activities and developing an effective external communications plan www.csr-asia.com
  • 5. CSR Courses CSR Academy – 3 Days Course objectives This course is an in-depth analysis of contemporary CSR issues, trends, challenges, standards and strategies. An emphasis will be put on exploring environmental, social and governance (ESG) risks and subsequent brand enhancement. It will help you build capacity to develop or implement CSR within your own organisation, based on international standards. Who should attend? This training is designed for those people seeking an in-depth understanding of contemporary CSR issues. Topics include: Global trends and standards for CSR (including ISO 26000 and Global Compact) Business, biodiversity, climate change and the environment CSR, HRM and diversity Non-financial risk management Human rights and CSR Product responsibility Health and safety Supply chains and capacity building Corporate governance and soft law Community investment Socially responsible investment (SRI) www.csr-asia.com
  • 6. CSR Courses CSR Master Class – 2 Days Course objectives An advanced course examining cutting-edge tools and communications strategies for CSR to help your company become a leader in CSR. Advanced topics including sustainability reporting, international standards, the Millennium Development Goals and the human rights dimension will be covered. The course involves company presentations from delegates and case studies will be used throughout to examine key success factors in delivering CSR initiatives. Who should attend? We recommend this course for CSR practitioners and executives responsible for managing CSR programmes as well as other CSR professionals who wish to advance their current level of CSR knowledge for their projects in hand. Participants are likely to have had considerable experience of CSR initiatives. Topics include: Company presentations from delegates with feedback from course leaders Staff and senior management buy-in Communications and CSR Involving stakeholders in governance structures Non-financial risk assessment and management Sustainability reporting: GRI and stakeholder engagement Raising the bar: IFC Performance Standards and Equator Principles The bigger picture: from community investment to poverty alleviation The global human dimension: human rights and the role of business
  • 7. Specialist Courses Reporting and Communications – 1 Day Course objectives Stakeholders are increasingly holding companies accountable for their activities and demand information that is consistent, material, comparable, credible and well structured. This course helps you to learn about international reporting standards and how to deliver your sustainability message using effective communication to support business objectives. Who should attend? Business executives and staff who are responsible for CSR and those who are looking to embark on reporting and communications initiatives. Communications professionals and investor relations managers will also find this course useful. Topics include: Identifying the material issues on which to report Transparency and accountability Developing priorities through stakeholder engagement Global Reporting Initiative (GRI) Tools and strategies to deliver an effective sustainability message Tailoring reporting solutions to meet a company’s unique needs Measuring and reporting on community investment Issues-based reporting Reporting CSR activities to key stakeholders Developing an effective communications plan Case studies of successful reporting strategies
  • 8. Specialist Courses Courses Business Strategies for Climate Change – 1 Day Course objectives The training focuses on business tools to measure and manage greenhouse gas emissions and develop strategies for climate change. Participants will be taken through the fundamentals of climate change and how organisations can measure and manage their impact, using case studies and practical exercises throughout. It will provide the essentials for developing a credible strategy and developing leadership in the field of climate change mitigation and adaptation. Who should attend? Professionals aiming to develop and advance their organisation’s climate change strategy. People seeking an understanding of climate change and business solutions. Topics include: Issues, challenges and risks Assessing your carbon footprint and setting targets Carbon reduction planning and communications Assessing adaptation risks and response mechanisms Developing a credible and forward looking climate change strategy Making climate change a strategic business opportunity Understanding the Carbon Disclosure Project (CDP) www.csr-asia.com
  • 9. Specialist Courses Investing for Impact: Tools and Approaches for Community Investment – 1 Day Course objectives This interactive and participatory workshop is designed to give people responsible for CSR and community investment the background and tools to improve the quality of their work and the impact they can make. The first part will examine approaches, lessons learned and case studies and engaging employees in the whole process. The second part will focus on monitoring and evaluation and measuring for outcomes and impact. Who should attend? Professionals in the private sector aiming to develop and improve their community investment. NGOs wanting to better understand the business case for community investment. Topics include: Best practice in companies’ contributions to community investment Identify opportunities and partnerships which make sense for your company Engage community stakeholders Understand how employee volunteering can play a role Learn how to measure inputs, outputs and impact Engaging with poverty and the Millennium Development Goals Reporting on community impacts www.csr-asia.com
  • 10. Tailor-Made Courses for Internal Staff Development CSR Champions Training Diversity and Inclusion Training Course objectives Course objectives CSR Asia works with companies on internal training packages that Tailored to meet the needs of all organisations, our diversity and have proved highly successful in motivating staff and driving CSR inclusion training is an interactive forum with an emphasis on problem initiatives throughout the whole company. Our CSR Champions solving exercises. It makes the business case for developing training is tailor-made to engage managers and other staff taking inclusion-based strategies and see diversity as a key organisational on leadership roles on CSR in the organisation. asset. Typical coverage for a 1 day course would include: Typical coverage for a 1 day course would include: The company’s approach to CSR Exploring the meanings and advantages of diversity in the workplace Opportunities and risks associated with CSR Diversity and personal leadership Drivers for CSR and challenges in the industry Emotional intelligence Workplace practices and getting staff involved Managing for inclusion in the workplace Community investment and employee volunteering Developing a strategy for celebrating diversity Communications and stakeholder engagement Leveraging diversity to achieve a competitive advantage www.csr-asia.com
  • 11. Fees and Registration C o u rs e D a ys US$ C S R E sse n tia ls 1 375 C S R S o lu tio n s 2 600 C S R A ca d e m y 3 750 C S R M a ste r C la ss 2 600 C S R R e p o rtin g a n d C o m m u n ica tio n s 1 375 B u sin e ss S tra te g ie s fo r C lim a te C h a n g e 1 375 In ve stin g fo r Im p a ct 1 375 C S R C h a m p io n s T ra in in g Contact us for details Special Offers D ive rsity a n d In clu sio n T ra in in g Contact us for details • CSR Asia Strategic Partners (CASPs) are offered a fixed 20% discount for all of these courses and 1 free place on our training annually • Register for 3 or more courses and enjoy a 20% discount (to be used within a 12 month period) Fees include training, refreshments and lunch. Participants are responsible for transport, accommodation and other meals. Registration and information on the latest training calendar can be found on our website www.csr-asia.com or email marketing@csr-asia.com. Fees are invoiced in local currencies. www.csr-asia.com
  • 12. Course Leaders: Richard Welford, Chairman Stephen Frost, Executive Director Erin Lyon, Executive Director With 15 books and over 100 articles on sustainable Stephen Frost is an assistant professor at the Erin is a qualified solicitor in England and Wales, development and globalisation to his name, Richard Department of Asian and International Studies at having trained with and worked for Freshfields Welford is a leading authority on corporate social City University of Hong Kong. He holds a PhD in Bruckhaus Deringer both in Europe and Asia. Erin responsibility from an academic and business Asian/Communication studies from Murdoch trained as a corporate lawyer and has worked in perspective. An economist by training, he has University in Australia and has previously worked for Asia for over six years in a variety of roles including consulted internationally for business on CSR issues Asia’s oldest and most respected labour rights NGO as a teacher and journalist. Erin also teaches for the past two decades, initially in the UK and - the Asia Monitor Resource Centre (AMRC) - in Business Ethics and Social Responsibility at Europe, but also in Asia over the last ten years. He Hong Kong for three years prior to joining City Singapore Management University and Corporate is Chairman of CSR Asia and Chairman of University. Stephen is Co-founder and Executive Governance at SAICSA. Responsible Research Pte Ltd. Director of CSR Asia. Jacqui Dixon, Director, Hong Kong Marie Morice, Director, Singapore Rikke Netterstrom, Director, Malaysia Michelle Brown, CSR Asia Community Development Foundation Director Jacqui has a background in leadership for With an environmental management background, Rikke has over 10 years multi-sector experience in sustainable development and has worked with a Marie has 5 years’ experience in the corporate corporate responsibility strategy, stakeholder Michelle has over 10 years of practical experience variety of clients to affect change in their sector and 5 years in the NGO/Governmental sector. engagement and communications. She was with NGOs, companies and international organisations. Specialising in the areas of climate Marie headed up the Global CSR Program at the responsible for environmental and social issues for organisations on partnerships for development. In change policy and carbon auditing, Jacqui has Association of Corporate Travel Executives. She has two of the world’s sustainability leaders - The Body addition to various professional posts, she has also conducted carbon audits for large multinationals and also coordinated some of WWF-UK’s high profile Shop International plc and Novozymes A/S, worked as a consultant and advisor to: the adidas advised companies on their climate change campaigns on climate change regulation and preparing strategies for over 50 markets globally. group, the ADB, Oxfam, CARE, ActionAid and the strategies. She has also conducted research and corporate carbon disclosure. Previously, she provided advisory services to Red Cross and facilitated and delivered training for developed customized training on environmental multinational companies within a range of sectors, various companies and organizations. issues faced in the apparel industry. including consumer goods, agrichemicals and financial institutions. Hong Kong Singapore Shenzhen Beijing Kuala Lumpur Office A, 15/F 195, Pearl's Hill Terrace Office 9A08, Regalia Place Room 600, Shangzhiyuan Plaza, Suite 15-02A, 15th Floor Wing Cheong Commercial Building #02-23A 4018 Jiabin Road No. 10, Wangjiayuan, Dongcheng Plaza See Hoy Chan 19-25 Jervois Street Singapore Luohu, Shenzhen District, Jalan Raja Chulan Sheung Wan, Hong Kong 168976 Beijing, P.R.C. (100027) 50200 Kuala Lumpur, Malaysia Tel: +852 3579 8079 Tel: +65 6438 0677 Tel: +86 755 2590 4370 Tel: +86 010 6552 7068 Tel: +603 2072 2130 Fax: +852 3579 8080 Fax: +65 6438 6800 Fax: +86 755 2590 4379 Fax: +86 010 6552 6086 Fax: +603 2072 2131 www.csr-asia.com