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@hduckworth	
  
Volunteer	
  Victories	
  
How	
  to	
  Recruit,	
  Retain	
  &	
  Maintain	
  Volunteers	
  
Presented	
  by:	
  
Holly	
  Duckworth,	
  CAE,	
  CMP

Leadership	
  Solutions	
  International
@hduckworth
• Educate, Connect, Inspire Global
Leaders
• Teach Spiritual Principals in
Organizations Worldwide
• Speaker
• Facilitator
• Author, CTRL+ATL+Believe:
Rebooting Thoughts & Inspiring
Action in Your Organization
L E A D E R S H I P
S O L U T I O N S
I N T E R N AT I O N A L
What do you need out of our time together?
W H AT D O Y O U B E L I E V E A B O U T Y O U R
C U R R E N T V O L U N T E E R P R O G R A M ?
@hduckworth
A D H O C K V O L U N T E E R S
C O M M I T T E E O R P R O J E C T
V O L U N T E E R S
B O A R D R O O M L E V E L
V O L U N T E E R L E A D E R S
@hduckworth
V O L U N T E E R
M A N A G E M E N T
• Set Intention
• Structure to Attract
• Train & Delegate
• Inspire & Educate
• Evaluate & Appreciate
C O R P O R AT I O N F O R N AT I O N A L &
C O M M U N I T Y S E R V I C E
@hduckworth
@hduckworth
• Intentions	
  &	
  Plan	
  
• Attract	
  &	
  Recruit	
  
• Training	
  
• Inspire/Managing	
  
• Evaluating
Volunteer	
  Management	
  Life	
  Cycle
@hduckworth
Divine
Work
Ahead
Why	
  do	
  people	
  
volunteer?	
  
Why	
  do	
  we	
  need	
  
volunteers?
Why	
  Volunteer?
@hduckworth
What	
  Are	
  The	
  Benefits	
  of	
  Volunteering?
@hduckworth	
  
• Define	
  Your	
  Mission	
  
• Assess	
  Your	
  Organization	
  
• Develop	
  Your	
  Volunteer	
  Program	
  
• Describe	
  Volunteer	
  Positions
Set	
  Intention	
  &	
  Plan
Mission
• Organization	
  and	
  individual	
  relevance
@hduckworth	
  
Mission:	
  	
  To	
  collect,	
  disseminate,	
  and	
  exchange	
  
technical	
  knowledge	
  concerning	
  the	
  
exploration,	
  development	
  and	
  production	
  of	
  
oil	
  and	
  gas	
  resources,	
  and	
  related	
  technologies	
  
for	
  the	
  public	
  benefit;	
  and	
  to	
  provide	
  
opportunities	
  for	
  professionals	
  to	
  enhance	
  
their	
  technical	
  and	
  professional	
  competence.	
  
• Map	
  out	
  your	
  current	
  volunteer	
  structure
Assess	
  Your	
  Organization
What	
  skills	
  do	
  you	
  want	
  in	
  a	
  volunteer?
P E R S O N A L
S K I L L S
∗ Leadership	
  
∗ Strategic	
  Thinking	
  
∗ Communication	
  
∗ Influence	
  
∗ Loyalty	
  
∗ Business	
  Acumen	
  
∗ Financial	
  Skills
C O L L E C T I V E
S K I L L S
∗ Association	
  Experience	
  
∗ Diversity	
  –	
  reflects	
  membership	
  
∗ Global	
  Mindset	
  (if	
  applicable)	
  
∗ Financial	
  Expertise	
  
∗ Governance	
  
∗ Strategic	
  Planning
H O W D O Y O U W R I T E A V O L U N T E E R
J O B D E S C R I P T I O N ?
Position	
  
Description
• Position	
  title	
  
• Purpose	
  of	
  position	
  
• Volunteer’s	
  
responsibilities/tasks	
  
• Outcomes/goals	
  (success	
  
measures)	
  
• Training	
  and	
  support	
  plan	
  
• Reporting	
  
• Time	
  commitment	
  
• Qualifications	
  needed	
  
• Benefit
How	
  do	
  you	
  Recruit?
I N D I R E C T
A S K
Volunteer:	
  
Hi	
  Sarah,	
  I	
  have	
  this	
  project	
  coming	
  up	
  for	
  GMN	
  it’s	
  kinda	
  big	
  
and	
  I	
  could	
  use	
  some	
  help	
  do	
  you	
  think	
  you	
  could	
  help	
  me?	
  
!
Potential	
  Volunteer:	
  
Well,	
  up	
  no	
  you	
  see	
  I’m	
  kinda	
  busy	
  with	
  work	
  and	
  family	
  so	
  I	
  
don’t	
  have	
  time	
  to	
  give	
  right	
  now.
Volunteer:	
  
I	
  am	
  working	
  to	
  produce	
  the	
  
October	
  GMN	
  education	
  program	
  
we	
  are	
  planning	
  the	
  event	
  for	
  
October	
  10th	
  from	
  9am	
  –	
  Noon.	
  	
  I	
  
know	
  you	
  have	
  a	
  talent	
  for	
  creating	
  
marketing	
  flyers	
  do	
  you	
  think	
  you	
  
would	
  be	
  able	
  to	
  help	
  us	
  create	
  this	
  
one	
  flyer?	
  
!
Potential	
  Volunteer:	
  
I	
  am	
  really	
  busy	
  and	
  I	
  think	
  I	
  could	
  
fit	
  in	
  this	
  small	
  project	
  for	
  you	
  the	
  
week	
  of	
  September	
  1st.	
  	
  Could	
  that	
  
work	
  for	
  you?
D I R E C T A S K
∗ Send	
  ONLY	
  an	
  email	
  
∗ Ask	
  in	
  a	
  Newsletter	
  
∗ Beg	
  
∗ Force	
  or	
  Coerce
Ask:	
  	
  Do	
  NOT
Technology & Volunteering
• Volunteer Fair
• Virtual Volunteerism
• Job board
• Volunteer Manager
• Use of key liasion, to recruit to their team
• Track skills of your members
• Offer Leadership Training
• Tell your own Testimonials about why and how you
volunteer (web, newsletter, in person)
R E C R U I T M E N T I D E A S :
• What	
  are	
  the	
  traits	
  you	
  need	
  
for	
  the	
  position?	
  
– Leadership	
  skills	
  
– Connection	
  to	
  the	
  cause	
  
– Attitude	
  
– Desire	
  to	
  serve	
  
– Leadership	
  skills	
  
– Sense	
  of	
  humor
Selecting	
  Volunteers
Training	
  
Methods
• Orientation	
  
• Materials	
  
• Mentors	
  
• Ongoing	
  Development
Orientation
Materials
Mentors
V O L U N T E E R S N E E D T O K N O W T H E Y A R E A PA R T O F
S O M E T H I N G L A R G E R T H A N T H E M S E LV E S
A gift for you
A Tip For Your Board Leadership All Year Long
Volunteer	
  Support
• Tools	
  and	
  resources	
  
• Strategic	
  insight	
  and	
  oversight	
  
• Connections	
  and	
  reflections	
  
• Time
W E H AV E A L O T
I N C O M M O N
N E X T
G E N E R AT I O N
V O L U N T E E R S
Micro-­‐Volunteering
• Put	
  simply,	
  it's	
  volunteering	
  that	
  you	
  can	
  do	
  in	
  
small	
  bits	
  of	
  time	
  -­‐	
  from	
  5	
  minutes	
  to	
  2	
  hours.	
  It's	
  
high-­‐impact,	
  high-­‐efficiency	
  do-­‐gooding	
  
• Bite-­‐sized	
  
• Crowd-­‐sourced	
  
• www.sparked.com	
  
@hduckworth
• Measures	
  of	
  Success	
  
– Program	
  
– Position	
  
– Person
Evaluation
• Work on a cause that means something to you
• Consider sills you have to offer
• Do you want to learn something new
• Combine goals
• Don’t over commit
• Think family
• I never thought of that vs. that will never work
7 T I P S O N S U C C E S S F U L
V O L U N T E E R I S M
Succession	
  Planning
 Volunteer	
  Appreciation
 National	
  Volunteerism	
  Week	
  
April	
  6-­‐13,	
  2014
Every time we ask
someone to volunteer
we invite them to be come a
millionaire to someone else.
V O L U N T E E R
M A N A G E M E N T
• Set Intention
• Build a volunteer structure
• Train & Delegate
• Inspire & Educate
• Evaluate & Appreciate
Thank	
  You!
@hduckworth	
  
Volunteer	
  Victories	
  
How	
  to	
  Recruit,	
  Retain	
  &	
  Maintain	
  Volunteers	
  
Presented	
  by:	
  
Holly	
  Duckworth,	
  CAE,	
  CMP

Leadership	
  Solutions	
  International

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Society of Petroleum Engineers - volunteer victories

  • 1. @hduckworth   Volunteer  Victories   How  to  Recruit,  Retain  &  Maintain  Volunteers   Presented  by:   Holly  Duckworth,  CAE,  CMP
 Leadership  Solutions  International
  • 3. • Educate, Connect, Inspire Global Leaders • Teach Spiritual Principals in Organizations Worldwide • Speaker • Facilitator • Author, CTRL+ATL+Believe: Rebooting Thoughts & Inspiring Action in Your Organization L E A D E R S H I P S O L U T I O N S I N T E R N AT I O N A L
  • 4. What do you need out of our time together?
  • 5. W H AT D O Y O U B E L I E V E A B O U T Y O U R C U R R E N T V O L U N T E E R P R O G R A M ? @hduckworth
  • 6. A D H O C K V O L U N T E E R S
  • 7. C O M M I T T E E O R P R O J E C T V O L U N T E E R S
  • 8. B O A R D R O O M L E V E L V O L U N T E E R L E A D E R S @hduckworth
  • 9. V O L U N T E E R M A N A G E M E N T • Set Intention • Structure to Attract • Train & Delegate • Inspire & Educate • Evaluate & Appreciate
  • 10. C O R P O R AT I O N F O R N AT I O N A L & C O M M U N I T Y S E R V I C E @hduckworth
  • 12. • Intentions  &  Plan   • Attract  &  Recruit   • Training   • Inspire/Managing   • Evaluating Volunteer  Management  Life  Cycle @hduckworth
  • 13. Divine Work Ahead Why  do  people   volunteer?   Why  do  we  need   volunteers? Why  Volunteer? @hduckworth
  • 14.
  • 15. What  Are  The  Benefits  of  Volunteering?
  • 17. • Define  Your  Mission   • Assess  Your  Organization   • Develop  Your  Volunteer  Program   • Describe  Volunteer  Positions Set  Intention  &  Plan
  • 18. Mission • Organization  and  individual  relevance
  • 19. @hduckworth   Mission:    To  collect,  disseminate,  and  exchange   technical  knowledge  concerning  the   exploration,  development  and  production  of   oil  and  gas  resources,  and  related  technologies   for  the  public  benefit;  and  to  provide   opportunities  for  professionals  to  enhance   their  technical  and  professional  competence.  
  • 20. • Map  out  your  current  volunteer  structure Assess  Your  Organization
  • 21.
  • 22.
  • 23. What  skills  do  you  want  in  a  volunteer?
  • 24.
  • 25. P E R S O N A L S K I L L S ∗ Leadership   ∗ Strategic  Thinking   ∗ Communication   ∗ Influence   ∗ Loyalty   ∗ Business  Acumen   ∗ Financial  Skills
  • 26. C O L L E C T I V E S K I L L S ∗ Association  Experience   ∗ Diversity  –  reflects  membership   ∗ Global  Mindset  (if  applicable)   ∗ Financial  Expertise   ∗ Governance   ∗ Strategic  Planning
  • 27. H O W D O Y O U W R I T E A V O L U N T E E R J O B D E S C R I P T I O N ?
  • 28. Position   Description • Position  title   • Purpose  of  position   • Volunteer’s   responsibilities/tasks   • Outcomes/goals  (success   measures)   • Training  and  support  plan   • Reporting   • Time  commitment   • Qualifications  needed   • Benefit
  • 29. How  do  you  Recruit?
  • 30.
  • 31. I N D I R E C T A S K Volunteer:   Hi  Sarah,  I  have  this  project  coming  up  for  GMN  it’s  kinda  big   and  I  could  use  some  help  do  you  think  you  could  help  me?   ! Potential  Volunteer:   Well,  up  no  you  see  I’m  kinda  busy  with  work  and  family  so  I   don’t  have  time  to  give  right  now.
  • 32. Volunteer:   I  am  working  to  produce  the   October  GMN  education  program   we  are  planning  the  event  for   October  10th  from  9am  –  Noon.    I   know  you  have  a  talent  for  creating   marketing  flyers  do  you  think  you   would  be  able  to  help  us  create  this   one  flyer?   ! Potential  Volunteer:   I  am  really  busy  and  I  think  I  could   fit  in  this  small  project  for  you  the   week  of  September  1st.    Could  that   work  for  you? D I R E C T A S K
  • 33. ∗ Send  ONLY  an  email   ∗ Ask  in  a  Newsletter   ∗ Beg   ∗ Force  or  Coerce Ask:    Do  NOT
  • 34.
  • 35.
  • 37.
  • 38. • Volunteer Fair • Virtual Volunteerism • Job board • Volunteer Manager • Use of key liasion, to recruit to their team • Track skills of your members • Offer Leadership Training • Tell your own Testimonials about why and how you volunteer (web, newsletter, in person) R E C R U I T M E N T I D E A S :
  • 39. • What  are  the  traits  you  need   for  the  position?   – Leadership  skills   – Connection  to  the  cause   – Attitude   – Desire  to  serve   – Leadership  skills   – Sense  of  humor Selecting  Volunteers
  • 40. Training   Methods • Orientation   • Materials   • Mentors   • Ongoing  Development
  • 44. V O L U N T E E R S N E E D T O K N O W T H E Y A R E A PA R T O F S O M E T H I N G L A R G E R T H A N T H E M S E LV E S
  • 45. A gift for you A Tip For Your Board Leadership All Year Long
  • 46. Volunteer  Support • Tools  and  resources   • Strategic  insight  and  oversight   • Connections  and  reflections   • Time
  • 47. W E H AV E A L O T I N C O M M O N
  • 48. N E X T G E N E R AT I O N V O L U N T E E R S
  • 49. Micro-­‐Volunteering • Put  simply,  it's  volunteering  that  you  can  do  in   small  bits  of  time  -­‐  from  5  minutes  to  2  hours.  It's   high-­‐impact,  high-­‐efficiency  do-­‐gooding   • Bite-­‐sized   • Crowd-­‐sourced   • www.sparked.com  
  • 50.
  • 52. • Measures  of  Success   – Program   – Position   – Person Evaluation
  • 53. • Work on a cause that means something to you • Consider sills you have to offer • Do you want to learn something new • Combine goals • Don’t over commit • Think family • I never thought of that vs. that will never work 7 T I P S O N S U C C E S S F U L V O L U N T E E R I S M
  • 56.  National  Volunteerism  Week   April  6-­‐13,  2014
  • 57.
  • 58. Every time we ask someone to volunteer we invite them to be come a millionaire to someone else.
  • 59. V O L U N T E E R M A N A G E M E N T • Set Intention • Build a volunteer structure • Train & Delegate • Inspire & Educate • Evaluate & Appreciate
  • 60.
  • 62. @hduckworth   Volunteer  Victories   How  to  Recruit,  Retain  &  Maintain  Volunteers   Presented  by:   Holly  Duckworth,  CAE,  CMP
 Leadership  Solutions  International