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S5:


    B2B Landing Pages

 Howard Kaplan         Scott Brinker
  FutureNow            ion interactive
 @howardkaplan         @chiefmartec




#ConvCon           #b2bCRO
B2B Landing Page 101
B2B Landing Pages

             Take an action
B2B Landing Pages

             Take an action
B2B Landing Pages

         Fill out a lead form
B2B Landing Pages

         Fill out a lead form
B2B Landing Pages

            Link to information
B2B Landing Pages

            Link to information
Where They “Fall” Out
Landing Page 101
Landing Pages are from Mars
Secret to Conversion
Clicks Are People!



  For you to achieve your goals,
  your visitors must achieve their
  goals first.
Conversion
a reflection of your
customers' satisfaction
          Text
           Text
a reflection of your
customers' satisfaction
           Text
            Text


(and your effectiveness)
Customer’s Arc
Matching Arc’s
Matching Arc’s




       Structural Integrity
Matching Arc’s



   Persuasive Momentum



       Structural Integrity
Structure
Logo        Template elements           Design Elements
Headline
UVP                                     1. Logo / identity

                            Call to     2. Unique value proposition

                            Action      3. Headline
                                        4. Offer
Product Presentation                    5. Call to Action
                                        6. Product Presentation / copy
                                        7. Links to more information
                            Confidence   8. Contact info / template
                            building
Offer



Links to More Information
Beware of Best Practices
•Technology




•Navigation,
 or lack thereof



•Keep it simple (or relevant?)
Beware of Best Practices
•Technology




•Navigation,
 or lack thereof



•Keep it simple (or relevant?)
Beware of Best Practices
•Technology




•Navigation,
 or lack thereof



•Keep it simple (or relevant?)
Almost any question can be
answered, cheaply, quickly
and to conclusion by a test
campaign.    Text



       -Claude C. Hopkins, 1923
5 “Structural” Tips
• Product Images Tell A Story
• Test Your Forms & Copy
• Trust, Rapport & Point of Action Assurances
• Calls to Action - Get Them to Click
• You have to get the lead to score it
Tip 1: “Product” Images Are Persuasive
Tip 1: “Product” Images Are Persuasive
Tip 1: “Product” Images Are Persuasive
Follow the Eyes
Follow the Eyes
Pretty Face & Impact
Tip 2: Forms & Copy (+200%)
Tip 3: Point of Action & Confidence
Tip 4: Call to ACTION

 •Wording
 •Color
 •Size
 •Shape
 •Style
 •Icon
 •Location
Tip 5: Cart or Horse?
Momentum
Matching Arc’s




       Structural Integrity
Matching Arc’s



   Persuasive Momentum



       Structural Integrity
Reconsidering Conversion
                              Conversion
                          X   Point




Entry
        X
Point
How “we” buy
                           Conversion
                       X     Point




Entry
        X
Point
WIIFM?

I)   Who are we trying to persuade?

II) What   action do we want her to take?

III) What information does she need to feel
  confident taking the action?
Common Sense “Segmentation”
Common Sense “Segmentation”
Stages of the Buying Process
• corporate email



• hosted exchange server



• hosted exchange server
  pricing
Get Started: Map the Buying Process

FutureNow buying process map

                                              Early                                      Middle                                           Late
                              What is Conv Rate Optimization              Why FutureNow?                                How much does it cost, for me?
                              (CRO)?
    Questions                                                             Who else have you worked with?                What’s the ROI look like? (should be primary)
                              Is it right for my situation?               What’s your reputation?                       What other costs will I have to incur?
                              Will it address my pain? How?                                                             What’s needed on my end?
   (primary driver in bold)   Why is it better than buying traffic, or                                                   What does the process look like, B to E?
                              doing latest craze (i.e. twitter)?

                              Broad:     CRO                              Branded/          Bryan Eisenberg             Branded:       FutureNow OnTarget
                                         improve website conversion       reputation:       Grokdotcom
                                         improve website ROI
    Keywords
                              Intent: search on their problems, not       Intent: search on their perceived             Intent: believe we’re the best to help
                              on potential solutions; Need education/     solutions (I need help with SEO, etc.);       them (based on fan status or reputation) but
          (intent)            nurturing on value of conversion opt.       believe we have those sol’n (which is why     confused as to how the process would work,
                                                                          they visit) but need to know why us instead   what the costs would be, etc.
                                                                          of others

                              Conversion improvements long-lasting,       FN is the *original* CRO firm; Wrote           We size you based on your capacity to
                              traffic generation fleeting (once you turn    “the” book on conversion;                     execute- no point in giving recs you can
   Content to                 off the $$, the traffic goes away);
                                                                          3 strategic anchors (data driven, cust
                                                                                                                        implement;

    Address                   Conversion improvements make all other      centric, contin imp)                          Model ROI based on 25 - 100% lifts
                              efforts “better” (ROI ++ in all channels)
                                                                          Case studies (answers ROI ? for late too)     3 step process ensures ROI happens timely


                                   For us, landing pages as well as keywords are likely to tie back to Grok posts; Could we write Grok articles in
                                   categories? (early, middle, late?)
 Landing Pages
                                   For now, add 3 display ads, and 3 call to action links within top traffic driving posts w/in ea stage


   Conversion                 Primary: dload “nurture” content            Primary: engage ROI calculator                Primary: Fill out lead form / call

     Events                   Secondary: Fill out online lead form        Secondary: Fill out lead form / call
People are different... but modelable
People are different... but modelable
People are different... but modelable
People are different... but modelable
People are different... but modelable
Adding Personas


                           People behave
                           differently, and according
                           to their preferences




These preferences can be
modeled & planned for
Would You Like a Roadmap for LeadGen?


     Howard Kaplan
     FutureNow, Inc.
     1-877-643-7244
howardk@futurenowinc.com



          Blog:
www.GrokDotCom.com

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Conversion Confererence - B2B Landing Pages - FutureNow & Ion Interactive

  • 1. S5: B2B Landing Pages Howard Kaplan Scott Brinker FutureNow ion interactive @howardkaplan @chiefmartec #ConvCon #b2bCRO
  • 3. B2B Landing Pages Take an action
  • 4. B2B Landing Pages Take an action
  • 5. B2B Landing Pages Fill out a lead form
  • 6. B2B Landing Pages Fill out a lead form
  • 7. B2B Landing Pages Link to information
  • 8. B2B Landing Pages Link to information
  • 11. Landing Pages are from Mars
  • 13. Clicks Are People! For you to achieve your goals, your visitors must achieve their goals first.
  • 15. a reflection of your customers' satisfaction Text Text
  • 16. a reflection of your customers' satisfaction Text Text (and your effectiveness)
  • 18.
  • 20. Matching Arc’s Structural Integrity
  • 21. Matching Arc’s Persuasive Momentum Structural Integrity
  • 23.
  • 24. Logo Template elements Design Elements Headline UVP 1. Logo / identity Call to 2. Unique value proposition Action 3. Headline 4. Offer Product Presentation 5. Call to Action 6. Product Presentation / copy 7. Links to more information Confidence 8. Contact info / template building Offer Links to More Information
  • 25. Beware of Best Practices •Technology •Navigation, or lack thereof •Keep it simple (or relevant?)
  • 26. Beware of Best Practices •Technology •Navigation, or lack thereof •Keep it simple (or relevant?)
  • 27. Beware of Best Practices •Technology •Navigation, or lack thereof •Keep it simple (or relevant?)
  • 28. Almost any question can be answered, cheaply, quickly and to conclusion by a test campaign. Text -Claude C. Hopkins, 1923
  • 29. 5 “Structural” Tips • Product Images Tell A Story • Test Your Forms & Copy • Trust, Rapport & Point of Action Assurances • Calls to Action - Get Them to Click • You have to get the lead to score it
  • 30. Tip 1: “Product” Images Are Persuasive
  • 31. Tip 1: “Product” Images Are Persuasive
  • 32. Tip 1: “Product” Images Are Persuasive
  • 35. Pretty Face & Impact
  • 36. Tip 2: Forms & Copy (+200%)
  • 37. Tip 3: Point of Action & Confidence
  • 38. Tip 4: Call to ACTION •Wording •Color •Size •Shape •Style •Icon •Location
  • 39. Tip 5: Cart or Horse?
  • 40.
  • 42. Matching Arc’s Structural Integrity
  • 43. Matching Arc’s Persuasive Momentum Structural Integrity
  • 44. Reconsidering Conversion Conversion X Point Entry X Point
  • 45. How “we” buy Conversion X Point Entry X Point
  • 46. WIIFM? I) Who are we trying to persuade? II) What action do we want her to take? III) What information does she need to feel confident taking the action?
  • 49. Stages of the Buying Process • corporate email • hosted exchange server • hosted exchange server pricing
  • 50. Get Started: Map the Buying Process FutureNow buying process map Early Middle Late What is Conv Rate Optimization Why FutureNow? How much does it cost, for me? (CRO)? Questions Who else have you worked with? What’s the ROI look like? (should be primary) Is it right for my situation? What’s your reputation? What other costs will I have to incur? Will it address my pain? How? What’s needed on my end? (primary driver in bold) Why is it better than buying traffic, or What does the process look like, B to E? doing latest craze (i.e. twitter)? Broad: CRO Branded/ Bryan Eisenberg Branded: FutureNow OnTarget improve website conversion reputation: Grokdotcom improve website ROI Keywords Intent: search on their problems, not Intent: search on their perceived Intent: believe we’re the best to help on potential solutions; Need education/ solutions (I need help with SEO, etc.); them (based on fan status or reputation) but (intent) nurturing on value of conversion opt. believe we have those sol’n (which is why confused as to how the process would work, they visit) but need to know why us instead what the costs would be, etc. of others Conversion improvements long-lasting, FN is the *original* CRO firm; Wrote We size you based on your capacity to traffic generation fleeting (once you turn “the” book on conversion; execute- no point in giving recs you can Content to off the $$, the traffic goes away); 3 strategic anchors (data driven, cust implement; Address Conversion improvements make all other centric, contin imp) Model ROI based on 25 - 100% lifts efforts “better” (ROI ++ in all channels) Case studies (answers ROI ? for late too) 3 step process ensures ROI happens timely For us, landing pages as well as keywords are likely to tie back to Grok posts; Could we write Grok articles in categories? (early, middle, late?) Landing Pages For now, add 3 display ads, and 3 call to action links within top traffic driving posts w/in ea stage Conversion Primary: dload “nurture” content Primary: engage ROI calculator Primary: Fill out lead form / call Events Secondary: Fill out online lead form Secondary: Fill out lead form / call
  • 51. People are different... but modelable
  • 52. People are different... but modelable
  • 53. People are different... but modelable
  • 54. People are different... but modelable
  • 55. People are different... but modelable
  • 56. Adding Personas People behave differently, and according to their preferences These preferences can be modeled & planned for
  • 57. Would You Like a Roadmap for LeadGen? Howard Kaplan FutureNow, Inc. 1-877-643-7244 howardk@futurenowinc.com Blog: www.GrokDotCom.com