Presentation by Hiten Shah at HustleCon 2014. The talk is three things that both non-technical and technical founders can work on constantly when they aren't working on "making" things.
6. I
can’t
design
or
write
code
(yet).
KISSMETRICS.COM
-‐
CRAZYEGG.COM
-‐
HELLOBAR.COM
I
work
with
awesome
developers
and
designers.
7.
8. Hustle
Anything
you
need
to
do
to
make
money…
If
you
makin
money,
you
hustlin.
HTTP://KISS.LY/HUSTLE
9. DOING
BUSINESS
ON
THE
WEB
FOR
11
YEARS
AND
PLENTY
OF
FAILURES
ALONG
THE
WAY
10.
11. TAKE CARE
OF PEOPLE
We are people-centric inside and out. As a company,
our employees are more than just a job title and our
customers are more than just a dollar sign.
25. Why
We
Fight
At
Work
Top
Sources
of
Work
Conflict
!
๏
Personal
Insecurity
๏
The
Desire
for
Power
and
Control
๏
Habitual
Vic;mhood
HTTP://KISS.LY/WHYFIGHT
27. Example
of
a
common
interacon
I
ask
her:
“What
do
you
need
from
me?”
!
She
tells
me
she
needs
something.
I
ask:
“Why?”
!
It
drives
her
nuts.
!
She
finds
those
types
of
conversa.ons
a
derailment
and
a
waste
of
.me/energy.
29. Hiten’s
Personal
Insight
Inventory
Behavior
Preferences
Your
focus
and
style
when
you
feel
most
confident.
Expecta.ons
Your
deep
assump;ons
about
how
you
and
others
“should”
act.
Needs/Energy
What
you
need
on
a
“gut
level”
to
sustain
and
restore
your
energy.
AcEon
People
Structure
Ideas
30. Based
on
my
responses,
I…
Like
to
consult
with
informed
others,
explore
ideas
with
valued
colleagues
and
develop
extensive
personal
knowledge.
!
Believe
people
should
be
recep.ve
to
new
ideas
and
probe
for
informa.on.
!
I
assess
the
value
of
any
ac.vity
or
ac.on
based
on
the
insight
and
feelings
of
self-‐
worth
it
creates
and
its
posi.ve
impact
on
other
people.
HTTP://KISS.LY/HITENPII
34. How
I
give
advice
to
people
HTTP://KISS.LY/HITENADVICE
35. People
ask
me…
When
you
started
KISSmetrics
how
did
you
start
your
blog?
!
When
you
hired
your
first
sales
person
where
did
you
find
them?
!
When
you
raised
your
first
round
of
funding
how
did
you
do
it?
36. I
ask
them…
When
you
started
KISSmetrics
how
did
you
start
your
blog?
Are
you
trying
to
figure
out
how
you
should
do
marke.ng
for
your
business?
When
you
hired
your
first
sales
person
where
did
you
find
them?
Are
you
star.ng
a
sales
team
and
trying
to
hire
the
first
person?
When
you
raised
your
first
round
of
funding
how
did
you
do
it?
Are
you
thinking
about
raising
money
for
your
company?