Semesteråpning Norsk Hotellhøgskole, UiS, 130813 Masterstudenter.

1. Foto:JoMichael
Norwegian Hospitality Association
Hilde Veum, advisor

2. The Norwegian Hospitality Association
The largest employer and private sector
organisation for the tourism industry in
Norway.
Represents more than 2,500 enterprises that
have a combined annual sales volume of NOK
30 billion, EUR 4.5 billion, and employs a
workforce of 55,000.
NHA is one of the largest members in the
Confederation of Norwegian Enterprise, NHO.
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3. Our members
The Norwegian Hospitality Association
represents more than 2,500 enterprises
within:
 Food service – approx. 1.200 members
 Accommodation – approx. 800 m.
 Experiences – approx. 250 m.
 Destinations – approx. 50 m.
 Car Rental – approx. 100 m.
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4. What does the Norwegian Hospitality
Association do?
We work to ensure good framework conditions for the
different sectors of the Norwegian tourism industry.
Objective:
 The industry must be profitable, which it is to some extent
today.
 Promote the interests of tourism by putting industry-
specific issues on the agenda.
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5. We use the Confederation of Norwegian
Enterprise - NHO’s – strength.
NHO as a catalyst for industry policy on behalf of
employers
NHO as an ally in wage agreement, negotiations and
other collective bargaining matters
NHO as a centre of expertise
NHO’s regional network system
NHO’s international involvement
NHO’s Advisory Board on Tourism
NHO is the best known brand among the employer
organisations in Norway.
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6. International collaboration
The Norwegian Hospitality Association is a member of
the following international organisations:
 NB (Nordic Tourism and Travel Industry)
 HOTREC (Confederation of the National Associations of
Hotel, Restaurant, Cafés, and similar establishments in the
European Union and the European Economic Area)
 EFCO (European Federation of Camping Site Organisations)
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7. Our regions – the local voice of tourism
The Norwegian Hospitality Association has 7 regional
boards.
NHO has 15 regional offices. They serve our members
regionally.
Several local branches, such as in Stavanger.
Combined, they constitute the Norwegian Hospitality
Association’s regional voice.
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8. Industry policy – key issues
Profitability
 Reduced fees and taxes.
 Increased marketing, domestic and abroad.
Accountability
Alcohol policy
Transport- and communications systems/infrastructure.
Cultivation of the cultural landscape – the scenery is
disappearing due to rapid forest growth.
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9. Legal service free of charge
Our Department for working life policy is an important
ally for the member companies.
Department for working life policy is a major supporter
of the member companies. The lawyers are specialists
in employment law, but also assists members in other
legal areas that affect your business.
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10. Health, Security, Environment –
HSE-guidance and information
Expertise on internal controls, absentee monitoring and
food safety.
Courses and training.
Tools and standards available online.
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11. The Procurement Chain
– when the margins count
The Norwegian Hospitality Association Procurement
chain must be :
 The most serious and professional procurement chain
 With the best overall terms and conditions
Competitive advantages:
 It is owned by members, run on a non-profit basis
 Payment of partner bonuses
 Our own e-commerce trading platform
 Freedom to choose wholesale connections
 Consultancy assistance
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12. Competence and employee development
 Works to promote an adequate and
qualified labour force for the
industry.
 Works with recruitment, post-
qualifying training, middle
management training and higher
education.
 Arranges every autumn “The
National Conference – a focus on
tourism and food industry
competency”.
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13. Working in the hospitality industry
Approx. 90% of tourism businesses in Norway has
fewer than 10 employees.
Makes it an interesting task to find a workplace that
allows for a recent graduate employee.
Use your time at school, already from now on, to
examine the opportunities available.

14. Working in the hospitality industry
Find a part time job and summer job where you have
relevant experience in the tourism industry, makes you
a stronger candidate when you apply for a job finishing
your master degree.
Member companies say it is important that employees
have both a diploma and practical experience.
Master thesis? Take the opportunity to write task for a
company you want to work for - a great opportunity to
find a potential employer.

15. Working in the hospitality industry
Volunteer experience is valuable, engage in student
activities.
Exploit every opportunity to network with fellow
students and industry professionals. (i.e. Serviceforum)
Many positions are never announced, but
communicated via social media and among friends and
acquaintances.
Use school time to build your network. You'll get friends
and acquaintances for the rest of your life.
Build your network on LinkedIn, Twitter and Facebook.

17. Competence and recruitment department is active in
several channels. Visit us, contact us, follow us and
spread information on.
Facebook group Jobb i reiseliv!
Facebook fan page /nhoreiseliv
Twitter @nhoreiseliv
Twitter @hildeveum
Career guidance karriereinfo@nhoreiseliv.no

18. It's all about
creating great
experiences
for others!