My senior thesis from computer science, Northeastern University 2003

1. COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Jonathan Hendler – April 16, 2003 - © 2003 – hendler@ccs.neu.edu Northeastern University, College of Computer and Information Science

2. CONFLICT WILL ALWAYS EXIST. COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Jonathan Hendler © 2003

5. A simple goal. COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Gain insight into millions of human attempts to resolve conflict. Jonathan Hendler © 2003

10. Technical Foundation: Game Theory COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Jonathan Hendler © 2003 Game theory is a large set of Mathematical tools to model situations, decisions and consequences . For the software it can provide a rational framework for dialogue and potentially a tool for modeling and resolution.

12. Technical Foundation: Semantics Markup COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Jonathan Hendler © 2003 Markup languages provide meta-data; a context for modeling abstractions and higher order logics. There are many initiatives beyond relational databases to contextualize and represent knowledge.

13. Technical Foundation: Semantics Markup COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Jonathan Hendler © 2003 DAML (Darpa Agent MarkupLanguage) sandro horse sebastian sandro horse sebastiaen horse rdf:type daml:UniqueProperty sandro likes sebastian ---------- sebastian daml:equivalentTo sebastiaen sandro likes sebastiaen From: http://www.w3.org/2002/Talks/0910-rdf-reification/slide3-3.html

14. Technical Foundation: (Social) Network Analysis COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT A map of relationships between people or other objects over time. Models complex systems (human organizations, the internet, ecological systems) Jonathan Hendler © 2003

15. Technical Foundation: (Social) Network Analysis COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Source: www.orgnet.com Source: www.theyrule.net terrorist networks corporate networks Jonathan Hendler © 2003

16. Technical Foundation: (Social) Network Analysis COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Source: http://www.visualthesaurus.com/index.jsp Source: http://smg.media.mit.edu/projects/SocialNetworkFragments/implementation/layout// words news groups Jonathan Hendler © 2003

17. Technical Foundation: Multi Agent Systems COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Algorithms for conflict resolving in networks of cooperating intelligent agents (MAS, DAI) is well researched. Jonathan Hendler © 2003

18. Technical Foundation: Multi Agent Systems COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT From unified conflict models in sociology Jonathan Hendler © 2003 Tessier, Heinz-Jürgen Müller, H. Fiorino, L. Chaudron “Agents’ Conflicts: New Issues” Conflicting Agents: Conflict Management in Multi-Agent Systems , Kluwer Academic Publishers; Norwell Mass, 2001 In Petri nets http://wwwbrauer.in.tum.de/gruppen/theorie/KIT/dekker1.html

19. Technology integration. COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Jonathan Hendler © 2003

21. The Mission COMPUTER AIDED RESOLUTION OF HUMAN SOCIAL CONFLICT Improve the scientific basis for resolving conflict peacefully. Jonathan Hendler © 2003 Contact: hendler@ccs.neu.edu