More and more businesses are going global today and the trend is unstoppable. Leading cross-cultural teams effectively is a critical capability for today's leaders and managers. This presentation talks about globalization, drivers, different cultures, how to develop effectiveness, and ready to use toolkit for Leaders.

1. Leading
Cross-cultural
Teams
By
Hemant Deshpande
8/11/2015 1Created by Hemant Deshpande

2. Contents
Globalisation
The drivers of globalization
It’s all about People
Cross-cultural effectiveness
Leader’s toolkit
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3. Globalisation
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• Globalisation is the
process of international
integration arising from
the interchange of world
views, products, ideas
and other aspects of
culture.
• Wikipedia

4. The drivers...
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5. Key aspects
• Business strategy
• Key markets
• Organisation structure
• Business functions
• Policies, processes and systems
• People management
o Cross-cultural awareness
o Cross-cultural sensitivity
o Cross-cultural effectiveness
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6. It’s all about people
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Customers
Vendors
Partners
Employees

7. Cross-cultural team is a norm
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9. Cross-cultural effectiveness
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• How to develop?
o Educate yourself
o Avoid perceptions/biases
o Observe
o Body language
o Follow others
• Keep learning...

10. Explore and share...
• Places
• Food
• Language
• Sports
• Popular culture – Movies, Music
• Festivals
• Local favourites
• History
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11. Cultural orientation helps
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12. Leader’s toolkit
• Good understanding of different cultures
• Find common ground
• Build trust
• Celebrate with them
• Establish Team identity and alignment
• Lots of patience
• No biases
• Political sensibility
• Identify motivation
• Communicate, communicate, communicate
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Presentation prepared by:
Hemant Deshpande – Life & Executive Coach
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E : hemantlifecoach@gmail.com
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