6 happiness quotient

IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)

JOB HAPPINESS QUOTIENT OF INDIAN MANAGERS
(WITH SPECIAL REFERENCE TO
GDX GROUP, RELIANCE MONEY, HCL BPO, AND STAR NET)

Rajnish Ratna*
Mahima Jain**
Saniya Chawla***

ABSTRACT

An employee’s happiness is very important in present organizational scenario apart from
various motivational theories. The objective of the study is to find the level of Job Happiness
Quotient (JHQ) of Indian Managers and to do comparative study with special reference to
GDX Group, Reliance Money, HCL BPO, and Star Net. Exploratory Research is used during
the study. A standardized questionnaire was taken from Test Business today, 1996. The
sample size taken into consideration is 100. Although all the 5 companies are different in
business background and many aspects but on comparison it is found that there some
common factors that contribute to the happiness of the managers in all the companies. They
are basically Sense of Accomplishment, Age, Compensation, Working hours, Stress and
Ambition.
Key words: Ambition, sense of accomplishment, stress, and work environment.

*Assistant Professor (HR&OB), Amity Business School, Amity University, Sector 125,
Noida. Uttar Pradesh
** Faculty Associate (HR), Lal Bahadur Shastri Institute of Management, Sector-11,
Dwarka-110075, New Delhi
*** Faculty Associate (HR), Lal Bahadur Shastri Institute of Management, Sector-11,
Dwarka-110075, New Delhi

International Journal of Research in IT & Management
http://www.mairec.org 90


INTRODUCTION

Happiness is an emotional or touching state that is categorized by feelings of satisfaction,
pleasure and contentment. I believe that one of the most significant aspects of intentionally
using the law of magnetism and knowingly creating the life that you desire is to be happy and
joyful, to really feel superior about yourself, one should be proud on his/her existence. When
you are full of happiness and joy and your heart is filled, you are open to the inspirations,
learning’s and the mild nudging of the space.
Happiness is an emotion in which one experiences various feelings ranging from gratification
and contentment to delight and intense joyfulness, one feels content and satisfied on being
happy at work. This definition of happiness, on the other hand, is an identical one rather than
one based on methodical assessment, because of the diverse and indefinable nature of
happiness. Behavior or environment that one may enjoy will generate happiness in oneself.
But when you are tensed or argumentative and unhappy it’s almost like you have turned off
your cell phone in a jam-packed sports ground, either the call doesn’t ring or when the call
comes in, you can’t hear it instead you hear a clank of the sound in your own heart and mind.
Many individuals have constantly said to just “Be Happy”. No matter what happens life one
should just “Be Happy” and you should value happiness. They are easygoing and
imperturbable and are happy and content individuals. They have a great and happy life and
hence enjoy it to the fullest.
There are individual who say that they are happy because of all kinds of reasons that they just
don’t actually have but the truth of the subject is that anyone can be happy if he/she wants to
be happy. Happy is an inside job of an individual; happiness lies within one, it’s just that you
have to search for it. Happiness can’t only be experienced from material things or short of
challenges. An individual himself decides how happy he/she is going to be.

Be thankful and be grateful. Love and be joyful. Find the Awe of Life.

If an individual learns how to use the emotions and feelings of appreciation, feel affection for
and admiration to help one he/she will surely find the happiness inside him/her.
All the above three of the emotions can assist an individual in finding his/her own happiness.
All three of these emotions can make you feel so magnificent and so fascinating and so



invigorating when one focuses on that breathtaking happy-happy feeling, happy is a side
effect. But one really needs to feel it in real sense.
Deep inside the heart and soul nothing feels as good as being completely gratifying, totally
admiration, and totally in affectionate. Gratefulness, feel affection for and admiration are the
most important and necessary gifts one can give to him/herself. In fact as a wise man one
would be well-known with said that very thing

“Most folks are about as happy as they make their minds up to be.”
-Abraham Lincoln.
If an individual practice these things then he/she will not have to pursue happiness because
you will have found it within yourself, then happiness will follow you.

SOURCE: http://positivesharing.com

Various researchers have given various reasons why happiness at work is the number one
productivity boosters. As per these researchers happy people work better with others working
in their organization and are more creative and dedicated towards their work. They can easily
fix problems amongst themselves. They are better decision makers. They are more motivated
then unhappy employees; their energy level is high and is very optimistic in nature. Their
absenteeism decreases and grasping power is much faster as compared to unhappy employees
in the organization. They are better decision makers (Amibile, 2006).



Happiness training at work can be tremendously advantageous for the organization as well
for the management and individual. A few short sessions can generate vast benefits in real
sense. The cost is almost negligible, and the affirmative effects can be perpetual. The
remuneration of happiness training is abundant.
Lionel Ketchian in his work highlights the various benefits of providing happiness to
organization, management and individuals.

SOURCE: http://positivesharing.com
The link shows that there is a strong relationship between happiness and productivity - If you
want to be more productive, the very best thing you can do is focus on being happy with what
you do?
These days the organizations have to really struggle hard in order to make their employees
happy and satisfied, which further help them to retain the employees in their organization.
There are various practices that the organizations are following these days like providing
friendly work environment, which helps them to build healthy relationships with colleagues
and also enjoy the work given to them.

LITERATURE REVIEW
Sodikoff, Charles L, discusses how an investment in physician practice can also be an
investment in job happiness. It cites various examples by psychologist Charles L. Sodikoff,
such as the hiring of a nurse that could add value to the practice by easing a physician's
workload and the addition of an accountant or consultant that allows a physician to be free
from administrative work. It also explains how teaming up with other medical expertise can
increase the happiness quotient in the workplace. Cynthia Fisher says, Happiness in the
form of pleasant moods and emotions, well-being, and positive attitudes have been attracting
increasing attention throughout psychology. The interest in happiness has also extended to
workplace experiences. This manuscript reviews what is known about the definition, causes,
and consequences of happiness at work, drawing also on insights from the expanding positive



psychology literature on happiness in general. Many discrete organizational behavior
constructs arguably belong to a larger family of happiness- related constructs, and share some
common causes and consequences. Happiness at work includes but is far more than job
satisfaction. A comprehensive measure of individual level happiness might include work
engagement, job satisfaction, and organizational commitment. Aspects of happiness have
been (and should be) conceptualized and measured at multiple levels, including transient
experiences, stable person level attitudes, and collective attitudes, and with respect to
multiple foci, such as discrete events, the job, and the organization. At all levels, there is
evidence that happiness has important consequences for both individuals and organizations.
Past research has tended to underestimate the importance of happiness at work. According to
Julia k. Boehm and Sonja Lyubomirsky, past research has demonstrated a relationship
between happiness and workplace success. For example, compared with their less happy
peers, happy people earn more money, display superior performance, and perform more
helpful acts. Researchers have often assumed that an employee is happy and satisfied because
he or she is successful. In this article, the authors review evidence in support of an alternative
hypothesis—namely, that happiness is a source of why particular employees are more
successful than others. To this end, the authors consider evidence from three types of
studies—cross-sectional, longitudinal, and experimental—that relates happiness to various
work outcomes. Taken together, the evidence suggests that happiness is not only correlated
with workplace success but that happiness often precedes measures of success and that
induction of positive affect leads to improved workplace outcomes. According to
Lyubomirsky, Sonja; King, Laura; Diener, Ed, Numerous studies show that happy
individuals are successful across multiple life domains, including marriage, friendship,
income, work performance, and health. The authors suggest a conceptual model to account
for these findings, arguing that the happiness-success link exists not only because success
makes people happy, but also because positive affect engenders success. Three classes of
evidence--cross-sectional, longitudinal, and experimental--are documented to test their
model. Relevant studies are described and their effect sizes combined meta-analytically. The
results reveal that happiness is associated with and precedes numerous successful outcomes,
as well as behaviors paralleling success. Furthermore, the evidence suggests that positive
affect--the hallmark of well-being--may be the cause of many of the desirable characteristics,
resources, and successes correlated with happiness. Smith, Geoffrey, The United Nations
Educational, Scientific, and Cultural Organization (UNESCO) and a Spanish research
company probed 15 European cities to identify the one most people are happy to live in.



Factors included environment, security, lifestyle, and cleanliness. Dublin, Ireland, came out
on top. But London emerged from a British real estate organization's survey of where
European executives would most prefer to set up a new business. Top finishers in both polls
are divided into two parts: Happy cities and Business cities.

RESEARCH METHODOLOGY
3.1 RESEARCH OBJECTIVES
The present study was conducted to achieve the following objectives:
• To calculate the job happiness quotient for Indian managers.
• To know the factors responsible for happiness of managers.
• To suggest the company according to their employees happiness status.

3.2 SAMPLE SIZE AND DESCRIPTION
Data is collected from the Managers of 5 companies. The sample size taken into
consideration is 100.

3.3 DATA COLLECTION
In this study Primary data is collected through questionnaires and interviews. Secondary
database is taken from various magazines.

3.4 ACTION PLAN
• First and foremost, accumulating information from Journals, Magazines, Intranet
and Internet.
• Secondly, taking a sample size (of about 100 people) and doing a industry survey
by filling up questionnaires through managers to find out the reasons for their
happiness and unhappiness from their respective work and to know satisfaction
level from their job.
• Thirdly, analyzing the data collected.
• Critical analysis of manager’s perception; reasons responsible for their happiness
and unhappiness.
• Eventually, deciding on how to increase the happiness and satisfaction level of the
employees with their company and work.



3.5 STATISTICAL TOOLS
• Sampling: Random and Convenience sampling technique has been used for the
study.
• Questionnaire: Keeping in view the objective of the study, the standardized
questionnaire is taken from the Business Today, 1996. The questionnaire consists of
seven different sections designed to probe the different aspects of happiness at work.
The seven sections relating to employees are: sense of accomplishment at work,
employee’s ambition, their working hours, and the stress they are subjected to, their
work environment, age, and employee’s compensation. The questionnaire presents
different scenarios and asks to grade employee’s responses using the scales indicated.
After filling the questionnaire the scores in Job Happiness Quotient are calculated in
order to find how happy an employee is and whether he should look for a change in
job and whether the company and the employee are actually made for each other or
not.

ANALYSIS AND FINDINGS

Under this part Comparative Analysis of all the 5 companies is done. The table is shown

GDX GDX Beverages STAR RELIANCE HCL BPO
GROUP Pvt. Ltd NET MONEY (30
(30 (5 surveys) (10 (25 surveys) surveys)
surveys) surveys)
SENSE OF 27 2 5 24 Not very
ACCOMPLISHMENT high
AMBITION High Low High High Medium
WORKING HOURS 45hrs- 45hrs-54hrs/week 55hrs- 55hrs- 35hrs-
54hrs/week 64hrs/week 64hrs/week 45hrs/week
STRESS Not very High Not very Very high High
high high
AGE 32-43 yrs 21-31 yrs 21-31 yrs 21-31 yrs 21-31 yrs
COMPENSATION Rs 7- Rs 3-3.99 lakh Rs 6-6.99 Rs 6-6.99 Rs 4-4.99
7.99lakh lakh lakh lakh



below:

The comparison is done in these above 5 companies mainly on the basis of 6 factors
1. Sense of Accomplishment
It is seen that the employees of GDX Group and Reliance money have very high sense of
accomplishment whereas sense of accomplishment is not very high in the HCL BPO
managers and Star Net managers and GDX Beverages Pvt Ltd.
2. Ambition
It is seen that the employees of GDX Group, Star Net, and Reliance Money are very high
whereas in HCL BPO manager’s ambition level is not very high but in GDX Beverages
Pvt. Ltd ambition level is low. Many reasons are found for such behavior in these
companies. GDX Group (Vodka) where main reason for low ambition is low progress
and slow rate of penetration in market.
3. Working hours
Working hours in Reliance Money are very high because competition in this market is
excessively high and another reason found was that Reliance Money has expanding its
branches in Delhi. Also in Star Net working hours are high.
GDX Group working hours is also high but not very high whereas working hours in HCL
BPO are almost fixed 8-9hours average per day.
4. Stress
Stress level in Reliance Money is very-very high. Stress level in GDX Beverages Pvt. Ltd
and HCL BPO is high whereas stress level in GDX Group and Star Net are not very high.
Low stress level is the positive point for the both GDX Group and Star Net. This
contributes to the happiness of managers and also the satisfaction level of managers in
these 2 companies is more high then the rest of the companies.
5. Age
Average age of managers in GDX Group is 32-43years whereas average age of a manager
in rest of the companies is 21-31years.
5. Compensation
Salary package of managers in GDX Group is highest among these 5 companies. Reason
could be the experience of managers, work load, also the age factor. Salary package of
managers in Star Net and Reliance Money is Rs. 6-6.99 lakh. Salary package of managers in



HCL BPO is Rs. 4-4.99 lakh. Salary package of managers is lowest in GDX Beverages Pvt.
Ltd.

RECOMMENDATIONS

1. Although many employees are satisfied from the job but company have to maintain
the same working conditions or better modification can be done in the same.
2. Company can introduce mentor-menthe system
3. Timely meeting to share problems shared by employees (Grievance Meetings)
4. There are small gaps in between the managers and their heads that should be looked
upon otherwise that can create big problems for the company.
5. Company can open GYM within the company so that employees can go n relax to
reduce the stress
6. Motivational seminars can be arranged time to time to motivate the employees
7. Time to time small trips can be arranged in order to bring employees close to each
other
8. Awards system can be introduced like best performer of the month, most regular
person, award based on the time duration of being associated with the company
9. Secondly, Company can introduce new appreciation system.
10. Clarity should be more in role, work needed to be done.
11. Company should arrange motivational seminars, trips, workshops from time to time to
bring employees close to company and each other so that employees can become more
happy and satisfied.
LIMITATIONS

The study had undergone certain limitations. The major problem was the time issue and
therefore the number of persons contacted was small. Positive response ratio was very less;
less number of people was ready to participate and reply truly because of the fear that the
company will share their personal information. Biasness and non-cooperation of the
respondents was the major problem faced. Many companies contacted haven’t permitted this
survey to be conducted in their organization as they felt their employees are happy enough.
Due to limited time period and constrained working hours for most of the respondents, the
answers at times were vague enough to be ignored. Lack of credibility as many employees
don’t tell the actual feelings, they hide many aspects and feeling. Also, sample size was


another major issue due to which analysis part lacked statistical tools giving rise to reliability
and validity issue.

CONCLUSION
Although all the 5 companies are different in business background and many aspects but on
comparison it is found that there some common factors that contribute to the happiness of the
managers in all the companies. They are basically Sense of Accomplishment, Age,
Compensation, Working hours, Stress and Ambition. Also, the analysis and judgment is
basically done on the basis of these factors. Apart from these Happiness and employee
satisfaction also depends on pay and promotion, coworkers, supervisor, job etc. Job
Satisfaction is defined as a pleasurable emotional state resulting from the appraisal of one’s
job, an affective reaction to one’s job, and an attitude towards one’s job. Happiness is directly
related to satisfaction. Happy the person is more satisfied he/she is from the job. And higher
satisfaction leads to higher performance. Job happiness also affects organizational
citizenship, absenteeism and turnover and is predator of work behavior. Job happiness is
related to life satisfaction also. If a person is happy from job then he/she is satisfied from life
as a working person spend maximum of their time of day at working place. So it’s very
necessary to be happy from job to be satisfied with life. Job happiness is also related to
productivity at the job. More satisfied the person is from job; he/she will perform better
which actually lead to higher productivity. It is found that Managers of GDX Group are most
happy ones among these 5 companies.

END NOTES

1. Sodikoff, Charles L.(2010),” How to bring up the Hapiness Qotient by investing in
your practice.” Medical Economics Vol. 87 Issue 13, p23-23, 1p.
2. Cynthia, Fisher. (2009) "Happiness at work”, International journal of management
reviews, Volume: 12, Issue: 4, pp. 384-412.
3. Boehm, K. Julia; Lyubomirsky, Sonja. (2008)“Does Happiness Promote Career
Success?”, Journal of Career Assessment ,vol. 16,pp. 1 101-116.
4. Lyubomirsky, Sonja; King, Laura; Diener, Ed. (2005)” The Benefits of Frequent
Positive Affect: Does Happiness Lead to Success?” Psychological Bulletin, Vol
131(6), pp.803-855.



5. Smith, Geoffrey.(1995),” The happiness quotient.” Successful Meetings, Vol. 44
Issue 3, p24, 1/7p.

REFERENCES

Journal and other articles

1. Sodikoff, Charles L.(2010),” How to bring up the Happiness Quotient by investing in
your practice.” Medical Economics Vol. 87 Issue 13, p23-23, 1p.
2. Cynthia, Fisher. (2009) "Happiness at work”, International journal of management
reviews, Volume: 12, Issue: 4, pp. 384-412.
3. Boehm, K. Julia; Lyubomirsky, Sonja. (2008)“Does Happiness Promote Career
Success?”, Journal of Career Assessment ,vol. 16,pp. 1 101-116.
4. Lyubomirsky, Sonja; King, Laura; Diener, Ed. (2005)” The Benefits of Frequent
Positive Affect: Does Happiness Lead to Success?” Psychological Bulletin, Vol
131(6), pp.803-855.
5. Smith, Geoffrey.(1995),” The happiness quotient.” Successful Meetings, Vol. 44
Issue 3, p24, 1/7p
Books:
6. Boucher Jane, 2004, “ How to love the job you Hate: Job satisfaction For the 21ST
century.”
7. Helge Doris , 2007, “ JOY on the Job”.
8. Boorstein, Sylvia ,2008, “ Happiness is an Inside Job: Practicing for a Joyful life”.
9. Rao S. Srikumar,2010, “ Happiness at work”.
10. Powell Jon,1999, “ Happiness Is an Inside Job”.

WEBSITES:
11. “Happiness & Satisfaction Highest in Jobs helping others”,
http://www.dreammanifesto.com/happiness-satisfaction-highest-in-jobs-helping-
others.html, accessed on 1st May 2007.
12. “A secret to job happiness has revealed”
http://www.msnbc.msn.com/id/36149893/ns/health-behavior/t/secret-job-happiness-
revealed/, accessed on 2nd February 2010.



13. “Find Happiness on the Job” By Dulce Zamora,
http://www.medicinenet.com/script/main/art.asp?articlekey=52159,accessed on 21st
July 2003.
14. “Job Satisfaction: Do you need a more than a good salary?” Christiane,
http://www.coach4u.net/coach_4_u_blog/job-satisfaction-only-a-question-of-
money.html, accessed on 23rd February 2008.
15. “The connection between a good Job and happiness is overrated,
http://blog.penelopetrunk.com/2007/01/16/the-connection-between-a-good-job-and-
happiness-is-overrated/,accessed on 16th January 2007.

ANNEXURE
How Happy Are You In Your Job?
Euphoria, elation, and the sense of a good day’s work done at 7p.m. every day? Or ennui,
angst and fear of tomorrow as you crawl home at midnight? Business today presents the Job
Happiness Quotient Test Business Today 1996.
The Interactive
This interactive consists of seven different sections, designed to probe the different aspects of
happiness at work. Relating to your sense of accomplishment at work; your ambition; your
working hours; the stress you are subjected to; your work environment; your age; and your
compensation, this self-assessment presents different scenario and asks you to grade your
responses using the scales indicated. After completing the test, add up your scores in each of
the seven sections, and apply them to the formula presented. The answer is your Job
Happiness Quotient (JHQ). Check the ratings for your JHQ to find out how happy you really
are and whether you should look for a change of job. Whether you and your company were
simply made for each other.

A. SENSE OF ACCOMPLISHMENT
Tick the appropriate box:
That’s not me. That’s me.
1. Most days, I look forward to going to work. _1_ _2_
2. I feel that I use my best talents in my job. _1_ _2_
3. My job gives me the freedom to pursue a good idea. _1_ _2_
4. My job gives me the mental challenge I need. _1_ _2_



5. Little of the work that I do in office is tedious. _1_ _2_
6. My job gives me the opportunity to grow professionally. _1_ _2_
7. My job gives the opportunity to teach others. _1_ _2_
8. My job provides the excitement and adventure I require. _1_ _2_
9. I am genuinely proud of the work that I do. _1_ _2_
10. My job gives me the opportunity to make decisions. _1_ _2_
11. I have received a promotion or a raise in the last 2 years _1_ _2_
12. If I were to leave, the company would definitely suffer. _1_ _2_
13. I would enjoy my work even with a lower post and pay. _1_ _2_
14. I feel that the work I do contributes to the good of society_1_ _2_
15. If my company moved, I would want to move with it. _1_ _2_
A. AMBITION
Tick the number reflecting the extent to which each statement applies to you:
That’s not me That’s me
1. Someday soon, I’d like to have my boss’ job. _1_ _2_ _3_ _4_ _5_
2. I tend to be jealous and angry at my peers success. _1_ _2_ _3_ _4_ _5_
3. I want to make a lasting mark in my field. _1_ _2_ _3_ _4_ _5_
4. I want to be famous. _1_ _2_ _3_ _4_ _5_
5. I want to be rich. _1_ _2_ _3_ _4_ _5_
6. I don’t like taking vacations. _1_ _2_ _3_ _4_ _5_
7. I believe hard work gets you further than luck. _1_ _2_ _3_ _4_ _5_
8. I could do my boss job better than he/she can. _1_ _2_ _3_ _4_ _5_
9. I want to be considered one of the best in my field. _1_ _2_ _3_ _4_ _5_
10. I am workaholic. _1_ _2_ _3_ _4_ _5_
11. I often worry that I am under-achiever. _1_ _2_ _3_ _4_ _5_
12. Career success means more to me than enjoying life. _1_ _2_ _3_ _4_ _5_
13. I can’t enjoy my personal life if work is not going well_1_ _2_ _3_ _4_ _5_
14. I want to be powerful. _1_ _2_ _3_ _4_ _5_
15. My job is greatest source of pleasure. _1_ _2_ _3_ _4_ _5_
16. If things aren’t right at home, I find solace at work. _1_ _2_ _3_ _4_ _5_
17. If work goes badly, my home life is affected. _1_ _2_ _3_ _4_ _5_
18. I’m in this company for the long haul. _1_ _2_ _3_ _4_ _5_
19. Sacrifices I make now will be rewarded later. _1_ _2_ _3_ _4_ _5_
20. I have no trouble playing hardball when I have to. _1_ _2_ _3_ _4_ _5_



21. I am achieving what I want to achieve. _1_ _2_ _3_ _4_ _5_
C. WORKING HOURS
C1: Tick the number corresponding to your weekly average working hours:
_Fewer than 35 _35-44 _45-54 _55-64 _65 or more
C2 Tick the number reflecting the extent to which each statement applies to you:
That’s not me That’s me
1. I work too many hours _1_ _2_ _3_ _4_ _5_
2. I work into the night. _1_ _2_ _3_ _4_ _5_
3. I work on weekend’s _1_ _2_ _3_ _4_ _5_
4. I work on vacations _1_ _2_ _3_ _4_ _5_
D. STRESS
Tick the number reflecting the frequency of each experience:
Never Once Rarely Sometimes Often Usually Always
1. Being Tired _1_ _2_ _3_ _4_ _5_ _6_ _7_
2. Feeling angry _1_ _2_ _3_ _4_ _5_ _6_ _7_
3. Feeling Depressed _1_ _2_ _3_ _4_ _5_ _6_ _7_
4. Feeling Rejected _1_ _2_ _3_ _4_ _5_ _6_ _7_
5. Having a bad day _1_ _2_ _3_ _4_ _5_ _6_ _7_
6. Feeling Lethargic _1_ _2_ _3_ _4_ _5_ _6_ _7_
7. Being totally bored _1_ _2_ _3_ _4_ _5_ _6_ _7_
8. Feeling anxious _1_ _2_ _3_ _4_ _5_ _6_ _7_
9. Having no time for fun _1_ _2_ _3_ _4_ _5_ _6_ _7_
10. Feeling time pressure _1_ _2_ _3_ _4_ _5_ _6_ _7_
11. Being short tempered _1_ _2_ _3_ _4_ _5_ _6_ _7_
12. Feeling over-qualified_1_ _2_ _3_ _4_ _5_ _6_ _7_
13. Feeling Trapped _1_ _2_ _3_ _4_ _5_ _6_ _7_
14. Feeling adequate _1_ _2_ _3_ _4_ _5_ _6_ _7_
E. WORK ENVIRNMENT
Choose the section that applies to you and tick the number reflecting your response:
For Manager False True
1. I face no problems because
of race, religion or sex. _1_ _2_ _3_ _4_ _5_
2. I like my colleagues. _1_ _2_ _3_ _4_ _5_
3. I respect my boss _1_ _2_ _3_ _4_ _5_



4. My boss looks into my
eye when talking to me. _1_ _2_ _3_ _4_ _5_
5. My company always rewards
my good work. _1_ _2_ _3_ _4_ _5_
6. I see a strong opportunity for
promotion soon. _1_ _2_ _3_ _4_ _5_
7. My company is successful. _1_ _2_ _3_ _4_ _5_
8. My company’s health insurance
plan is satisfactory. _1_ _2_ _3_ _4_ _5_
9. My company offers a pleasant
working environment. _1_ _2_ _3_ _4_ _5_
10. My company puts out an
excellent product. _1_ _2_ _3_ _4_ _5_
F. AGE
Tick the number corresponding to your age-bracket:
21-31 33-43 44-54 55+
__ __ __ __
G. COMPENSATION
Tick the number corresponding to your annual compensation bracket:
Below Rs 1 lakh __ Rs 1 lakh-1.99 lakh __ Rs 2 lakh-2.99 lakh __
Rs 3 lakh-3.99 lakh __ Rs 4lakh-4.99 lakh __ Rs 5 lakh-5.99 lakh __
Rs 6 lakh-6.99 lakh __ Rs 7 lakh-7.99 lakh __ Rs 8 lakh-8.99 lakh __
Above Rs 10 lakh __
THE SCORES
First, fill in your scores under each session:
A: Add up the number of ‘That’s Me’ answers
B: Add up the score
C: Add up the score under C1 and C2
D: Add up the score
E: Add up the score
F: Note the score
G: Note the score
Next, enter these scores in the following equation:
3.6+A+G+ B-D + (E/5)-5 – C = JHQ


F*6 70 3 30
THE RATINGS
10__ you are in heaven. Stay here.
9__ you are in heaven with the rare glitch.
8__ you are knocking at heavens gate.
7__ despite minor grips, you are happier then most.
6__ Sure, you have got some problems, but don’t complain.
5__ May be you need to change your assignments, not your job.
4__ you are teetering on the cusp of misery. Explore your options.
3__ hit the phones. Start networking. Call your local headhunter.
2__ Do the words “working stiff” mean anything to you?
1__ what are you waiting for? It’s the time to move on.
Questions asked in the personal interviewing
There is someone at work who encourages my development.
1. At work, my opinions seem to count.
2. I have a best friend at work.
3. The mission/purpose of my company makes me feel my job is important.
4. I know what is expected of me at work.
5. I have the materials and equipment I need to do my job right.
6. At work, I have the opportunity to do what I do best every day.
7. In the last seven days, I have received recognition or praise for doing good work.
8. There is someone at work who encourages my development.
9. My associates (fellow employees) are committed to doing quality work.
10. In the last six months, someone at work has talked to me about my progress.
11. This last year, I have had opportunities at work to learn and grow.


6 happiness quotient

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