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Putting U in UX Design: A Discussion Starter

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Heidi Steiner Burkhardt
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Putting U in UX Design: A Discussion Starter RUSA MARS UX Design Committee ALA Midwinter Meeting Seattle, WA January 27, 2013 Heidi Steiner Head of Digital and Distance Education Services Norwich University @heidisteiner #uxmars
perspective
I am not a web developer
the little things
Library Terms Users Don’t Understand © John Kupersmith • Database • Catalog • Interlibrary loan • Reference • Resources http:/ /www.jkup.net/terms.html
Databases Research Databases Find Articles Interlibrary Loan Request Materials Proprietary Names http:/ /library.uvm.edu
get out!
save time of the reader write like you talk
http://influx.us/onepager
nope
something busted?
Customer service
Do our websites measure up…
Librarians way smarter than me who you should pay attention to… Aaron Schmidt Amanda Etches Brian Mathews Matthew Reidsma Steven Bell
Let’s Talk
Image Credits 1. It’s U by Håkan Dahlström CC BY 2.0 2. Empire State Pigeon by ZeroOne CC BY-SA 2.0 3. Somerset by ehisforadam CC BY-SA-ND 2.0 4. (photo of Stormtroopers watching a photo of Stormtroopers)² by Stéfan CC BY-NC-SA 2.0 5. minou & margot by Mathieu Struck CC BY-NC-ND 7. Perkins Library Reference Desk, 1970s by Duke Yearbook CC BY-NC-SA 2.0 8. savor the moment by Robert S. Donovan CC BY 2.0 9. Confused by Guudmorning! CC BY 2.0 11. Outlook. By ben▐ CC BY 2.0 14. Ready to Chop by Squiggle CC BY-NC-SA 2.0 15. Untitled by risaikeda CC BY-NC 2.0 16. Discovery by ConcreteCandy CC BY-NC 2.0 17. I broke a vase by tanakawho CC BY 2.0 23. He's Sneaky [EXPLORE] by Henry Stern CC BY-NC-SA 2.0 24. One Click or Two? by Kaptain Kobold CC BY-NC-SA 2.0 25. How do students measure up? by KTVee CC BY-NC-SA 27. Graphic Conversation by Mark Wathieu CC BY-NC 2.0 28. Thank You 2 by muffintinmom CC BY 2.0
Heidi Steiner • hsteiner@norwich.edu

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Putting U in UX Design: A Discussion Starter

  • 1. Putting U in UX Design: A Discussion Starter RUSA MARS UX Design Committee ALA Midwinter Meeting Seattle, WA January 27, 2013 Heidi Steiner Head of Digital and Distance Education Services Norwich University @heidisteiner #uxmars
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  • 6. I am not a web developer
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  • 9. Library Terms Users Don’t Understand © John Kupersmith • Database • Catalog • Interlibrary loan • Reference • Resources http:/ /www.jkup.net/terms.html
  • 10. Databases Research Databases Find Articles Interlibrary Loan Request Materials Proprietary Names http:/ /library.uvm.edu
  • 12.
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  • 14. save time of the reader write like you talk
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  • 20. nope
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  • 25. Do our websites measure up…
  • 26. Librarians way smarter than me who you should pay attention to… Aaron Schmidt Amanda Etches Brian Mathews Matthew Reidsma Steven Bell
  • 28. Image Credits 1. It’s U by Håkan Dahlström CC BY 2.0 2. Empire State Pigeon by ZeroOne CC BY-SA 2.0 3. Somerset by ehisforadam CC BY-SA-ND 2.0 4. (photo of Stormtroopers watching a photo of Stormtroopers)² by Stéfan CC BY-NC-SA 2.0 5. minou & margot by Mathieu Struck CC BY-NC-ND 7. Perkins Library Reference Desk, 1970s by Duke Yearbook CC BY-NC-SA 2.0 8. savor the moment by Robert S. Donovan CC BY 2.0 9. Confused by Guudmorning! CC BY 2.0 11. Outlook. By ben▐ CC BY 2.0 14. Ready to Chop by Squiggle CC BY-NC-SA 2.0 15. Untitled by risaikeda CC BY-NC 2.0 16. Discovery by ConcreteCandy CC BY-NC 2.0 17. I broke a vase by tanakawho CC BY 2.0 23. He's Sneaky [EXPLORE] by Henry Stern CC BY-NC-SA 2.0 24. One Click or Two? by Kaptain Kobold CC BY-NC-SA 2.0 25. How do students measure up? by KTVee CC BY-NC-SA 27. Graphic Conversation by Mark Wathieu CC BY-NC 2.0 28. Thank You 2 by muffintinmom CC BY 2.0
  • 29. Heidi Steiner • hsteiner@norwich.edu