Why we don\'t do training evaluation even though we know its important

1. The Challenge of Evaluation Why does it seem so difficult and what organisations and individuals can do to improve Presented by Hedda Bird Founder Director The ROI Academy ITEC 2009

4. Am I a BAD Trainer? Course Designer? Manager? What if the Training doesn’t make any difference? Will I LOSE Colleagues respect? My budget? My JOB?! Its not my fault! I can’t control what happens after training Evaluation is Too Scary

5. Be a BETTER Trainer Course Designer Manager You know it works – quantify success What can you WIN Colleagues respect? More budget? Promotion! You are in control! You have the knowledge - use it well! Think Differently = Measure Success

8. Its obvious but…. goal measure train GOAL What are we seeking to achieve – know the goal (not the learning objectives) TRAIN Intervene to change behaviour MEASURE See if the GOAL was achieved

11. Goal ABC Job Scalar #1 Job Scalar #2 Job Scalar #n A Military Line of Sight Knowledge , Skills, Tools, Policies Needed Knowledge, Skills, Tools, Policies Needed Inadequate Inadequate Adequate Job Profile #1 Task #1 Task #2 Task #3 Task #n Job Profile #n

14. And finally… DON’T PANIC!