As the payments industry evolves and accelerates, growth in mobile and electronic payments is generating a lot of interest. With an expectation of significant uptick in volume and value in the years to come, the market remains attractive for diverse entities in the payments eco-system. E-Commerce & m-Commerce is an important constituent of electronic and mobile payments, and digital wallets leads in mindshare amongst market players. The progress made by leaders in online payments such as PayPal, and the low entry barrier has resulted in the proliferation of new launches In this scenario, there is an imperative business case for banks to pursue this market. In absence of this, the banks face an imminent threat of becoming obsolete in the near future.

1. Banks and the Digital Wallet
Conundrum
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Why it makes sense for banks to move
towards the Digital Wallet?

2. Factors affecting the shift…
Advent of the
smartphone
era
Change in consumer
behavior
Proliferation
of internet
Digital wallets are going beyond the traditional
wallets to enable a shopping experience
Digital wallets will be driving and building customer
expectations
Technology & Internet proliferation will be the key drivers
for the digital wallet adoption
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3. Market place Market players
Market Eco-system Retailer
Application
s (Apps)
Merchant
Consortium
Wallets
Service
Providers
Mobile
Network
Operators
Card
Association
s
Technology
Players
Download the white paper for details on the market place dynamics & market players
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4. Banks And The Digital Wallet Opportunity
Threats to bank Top 3 Factors in favor for banks
Customer
Trust
Financial
Data
Relationship
with Cards
Associations
Emergence of alternate players
Interchange revenue loss
Data Loss
Brand and Loyalty Loss
Bank as a background processing units (Losing
value)
Download the white paper for details on threats and opportunity advantages for the banks
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5. White Paper – Banks And The Digital Wallet Conundrum
As the payments industry evolves and accelerates, growth in mobile and electronic payments is generating a lot of interest.
With an expectation of significant uptick in volume and value in the years to come, the market remains attractive for diverse
entities in the payments eco-system.
E-Commerce & m-Commerce is an important constituent of electronic and mobile payments, and digital wallets leads in
mindshare amongst market players. The progress made by leaders in online payments such as PayPal, and the low entry
barrier has resulted in the proliferation of new launches.
1. What are the customer needs that the digital wallet can address?
2. Who are the key market players and how is the current market place for digital wallet structured?
3. Why is the digital wallet opportunity relevant for banks?
4. What are the key strengths that can give banks an advantage over competition during digital wallet opportunity pursuit?
CLICK TO DOWNLOAD THE WHITE PAPER
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