http://www.hcltech.com/business-services/overview~ More on Business Services The agility and performance of employees during these competitive times empowers organizations with a powerful competitive edge. The HR today spends more time on transactional activities. These activities are not part of the strategic objectives.

1. Human Resource
Outsourcing Services
The agility and performance of employees during these competitive times empowers
organizations with a powerful competitive edge. The HR today spends more time on transactional activities. These
activities are not part of the strategic objectives.
HCL recognized as a leader in outsourcing, helps you transform your most valuable asset – Human Capital.
Leverage our deep domain expertise, integrated technology focus, flexible services and cost-saving HRO solutions to
strategically manage your business.
“Employee First”
HRO at HCL, the next-generation, global HR outsourcing services has its genesis in HCL's
philosophy. “Employee First” philosophy is all about empowering and engaging employees that maximize
customer value and build a sustainable organization for the future.

2. Service Offerings
Workforce Administration
Workforce Development
Benefits Administration
Recruitment & Staffing
Expat Administration
Compensation
Payroll
Business Intelligence (Reporting, Analytics &Compliance)
Employee Solution Center
Employee Self Service / Manager Self Service
HR IT and Infrastructure
HRO at HCL will assist you...
? Strategic HR Expertise
Focus on
Ranked in the “Leaders” v experts with experience in global HRO market
Domain
category of the 2009 Global
v flexibility to meet changing business conditions
Increase
Outsourcing 100
Transform the organization, focus on customer employees through our Innovative EFCS
v
IAOP (International Association philosophy
of Outsourcing Professionals) 2010
? HRIS Cost
Reduce
vcosts through superior performance & optimized cost structure
Lower
v fixed costs into variable costs
Translate
v and Transparent Pricing
Simple
? HR Operating Performance
Improve
Ranked No.1 Employer in India and Best
v HR operating performance, Improved service to employees
Improve
Employer in Asia
v standardization across the globe with only some localizations to address country specific
Process
Hewitt Associates, 2009 regulations.
v to large skilled HR resource talent pool
Access
Multi Lingual support from near shore and onshore
v
vbest practices
Global
? HR Technologies Need
Meet your
Ranked No.1 in the Top Cross Industry BPO Comprehensive HRO solution across IT Infrastructure, Applications and BPO
v
Vendors Deep expertise on diverse HR ERP platforms Like Oracle, PeopleSoft and SAP etc.
v
Ranked 1st among the Top 50 Best Managed
Integrated, flexible, cost-effective, Platform-based solution for HRIS Transformation
v
Global Outsourcing Vendors
v proprietary HCL tools and methodologies
Deploy
The Black Book of Outsourcing, 2009
? Risk Management
Enhanced
v operational controls
Robust
von compliance
Focus
Consistent delivery on customer-specified parameters
v
Transparent account management procedures driven by senior management focus
v
First BPO company in the world to be
Single View of the Global Employees
?
appraised at Maturity Level 5 of People CMM
QAI, 2009 v provide consistent & accurate data across one system
Ability to
v any reporting challenges that Customer faces.
Addressing
? and Statutory Service
Compliance
v and Payroll Compliance support through established partner network
Statutory
vand Regulatory Tax filling support from multi location
Audits

3. Case Study 1
Engagement Quick Facts
? months of HR self service experience
3600+ man
? 500 clients served
14 fortune
Company Overview
? active employees using the system
500,000+
?global multi process HRO provider;
Leading ? managers and HR users
90,000+
Delivered HRO services to multiple fortune 500 ? + ESS, MSS transactions supported every year
1 million
organizations
? product releases supported
4 major HR
Results
Outsourcing Objectives ? cost of operations
Reduced
? quality and processes
Improved
?
Manage multiple ERP applications for company’s
14 clients in multiple business domain located Best-in-class delivery
?
across globe ? infrastructure and services
Dedicated
? HR business processes for 1,80,000+
End to End ? quickly ramp up to 6 times the initial FTE number
Ability to
employees
? 10 Technology Platforms
More than HCL Value Proposition
? associated to stringent SLA, disaster
Challenges HCL delivery centers serve as virtual extension of client’s multiple support centers
?
recovery and security norms Proven cost effective transition methodology as laid down under ASSeTTM
?
?for Governance at various levels of the engagement
Forums
? process framework to align all organizational processes with client
Integrated
expectations
Case Study 2
Company Overview
?Global supplier of Automatic Test equipment (ATE)
Leading Competitive Differentiator
Competitive pricing model
?
Outsourcing Objectives
? & control – permits to retain core
Flexibility
Payroll processing for US based employee population
? processes on co-sourced model
? total cost of ownership
Bring down
? change management – Extension of
Little or no
? efficiencies by shifting from a AMC model on Licenses
Bring cost service with existing relationship
? the operational efficiency
Improve
HCL Value Proposition Results
? powered Oracle Partnership enable subscription License
HCL BPO
Annual cost savings of 35%. Reduced cost
?
? existing Oracle Payroll application to R12
Upgrade through subscription license model and offshore
? solution with Infra, IT and HCL BPO
Integrated leverage
Oracle Platform for seamless integration to HR applications and automated GL/AP
? Per Employee per month pricing with unlimited
?
posting pay runs; resulted 30%cost benefit over pay slip
Payroll Helpdesk services for business hours
? charge model

4. HCL – Global Operations
FINLAND
CANADA SWEDEN
U.K.
Belfast NETHERLANDS
KRAKOW,
London
BELGIUM POLAND
GERMANY
Toronto SWITZERLAND BEIJING, CHINA
Utah Chicago FRANCE
Sunnyvale Stamford
New Jersey ITALY JAPAN
Irvine Dallas Fairfax Israel
CARY, NORTH CAROLINA
Los Angeles Columbia SHANGHAI, CHINA
Houston Dubai
INDIA HONGKONG
Mexico City Puerto Rico
MALAYSIA
SINGAPORE
Sao Paolo
SOUTH AFRICA Brisbane
SAO LEOPOLDO, BRAZIL Perth
Sydney
Melbourne Auckland
Wellington
Corporate Headquarters Delivery Centers
Regional Delivery Centers (RDC) Sales Offices
Global Delivery Centers (GDC) Planned Delivery Centers
Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions.
We use digital engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds
the price. And right now, 88,000 of us bright sparks are busy developing solutions for 500 customers in
31 countries across the world. How can I help you?
www.hcltech.com www.hclbpo.com
Copyright 2011 HCL Technologies Ltd.
Give your company the advantage of HCL's HRO Solutions.
To schedule a meeting, email us at: HRO@hcl.in
www.hclbpo.com