For the Auckland Meetup Nov 2012

1. Agile and UX
UX Auckland Meetup
Haunani Pao @haunanipao
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2. I’m an Agile Noob
• This is my journey in Agile
• Practitioner of UX / Scrum for 2+ years
• Process improvement
• Concern - maintain quality of design
• Work creatively yet pragmatically
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3. UX 101
• Multi-discipline UCD methods
• Highly collaborative and iterative
• User is part of the design effort
• Design to further requirements
• Design thinking process (Discovery, Analysis,
Ideation, Prototype, Evaluate)
• Deliverables for coding (IA, Funcspec, Visual)
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4. Agile 101
• It is an engineering method
• Highly collaborative and iterative
• Time boxed sprints
• Requirements defined as you go
• Code rests in a state of play (minimal
product)
• Encourages collaborations between roles
• Scrum is the most UX friendly
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5. My Situation (not ideal)
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6. Finding Meaning
• I had no one to go to for UX/Agile mentoring
• I started doing research and talking with
other UX/Agile friends
• I’m a tweaker, I like to improve processes
• Proposed different ways of doing things
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7. First - UX setting the big picture
• Much of our initial project was all backend
processes that didn’t have any UI
• Creating Services
• Connecting to Services
• UX - Big picture thinking
• We still had to tell a story because showing
the backend wasn’t sexy
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8. UX Swimlanes
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More info - http://www.lukew.com/ff/entry.asp?745
A bird’s eye view
of the holistic UX

9. Second - Design before Dev
• Design a sprint or two ahead of Dev
• Each sprint we further iterated the UX (in
theory)
• Iteration vs Incremental
• Lousy at estimating time for UX task
• Always out of sync with Dev
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10. Time Machine - Design before Dev
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Sprint 4
• Scope – Sprint 5
• Design – Sprint 5
• Document – Sprint 5
• Dev – Sprint 4
• Demo – Sprint 3
Sprint 3
• Scope – Sprint 4
• Design – Sprint 4
• Document – Sprint 4
• Dev – Sprint 3
• Demo – Sprint 2
Sprint 5
• Scope – Sprint 6
• Design – Sprint 6
• Document – Sprint 6
• Dev – Sprint 5
• Demo – Sprint 4
Lessons Learned
• Continually Out of Sync with parallel efforts
• Not a lot of collaboration
• Produced two Product Backlogs
• Devalue design in favour of what is simpler to code
• Cannot produce UX deliverables
• Dealing with scope
• The issue of design debt and development debt (refactoring)

11. Dealing with Design debt
• Business – habituates to user work-arounds
• UX – “it’s good enough” flawed but works
• Just like Dev with the refactoring work
• Design needs to do its own refactoring work
• Get refactoring on the product backlog as a
user story
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12. Stop right there!
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When it doesn’t work, negotiate

13. Third - Design in the Sprint
• Design with the current sprint
• Ideate and wireframe design to the User Stories
• Everyone contributes and agrees on scope
• Capture requirements via whiteboard, wireframes
• High level of trust between design and dev
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Sprint 4
• Scope – Sprint 4
• Design – Sprint 4
• Backlog grooming–
Sprint 5
• Dev – Sprint 4
• Demo – Sprint 3
Sprint 3
• Scope – Sprint 3
• Design – Sprint 3
• Backlog grooming –
Sprint 4
• Dev – Sprint 3
• Demo – Sprint 2
Sprint 5
• Scope – Sprint 5
• Design – Sprint 5
• Backlog grooming –
Sprint 6
• Dev – Sprint 5
• Demo – Sprint 4

14. Design in the Sprint
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Week1
Daily Standup
Sprint Demo
Sprint Planning
Monday Tuesday Wednesday Thursday Friday
Daily Standup
UX Sketches
One-Offs
Daily Standup
Finalize UX
Dev Codes
Daily Standup
UX / Dev
Detailed Design
Daily Standup
UX / Dev
Detailed Design
Week2
Daily Standup
Backlog
Grooming
Dev Codes
Monday Tuesday Wednesday Thursday Friday
Daily Standup
Dev Codes
User Stories
Daily Standup
Finalize
Check code in
Daily Standup
Dev Codes
UX QA
Daily Standup
Dev codes
UX QA

15. Contextual Inquiry
Task Analysis
User Centric Design Activities (agile)
Affinity Diagramming
Expert Review
Usability Testing
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16. User Centric Design Artefacts (agile)
Process Flows Wireframes
Personas – User Stories
Design Specification
Storyboards Usability ReportProject Plan
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17. Going Forward
• Communicate with SME’s, Client teams,
Users
• Conduct Usability Workshops
• Solidify App – to communicate with users
• Demo – to do mini-UT on users
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18. So my lessons learned?
• Get used to incompleteness
• Sketching and Talking out details
• Tweak and Negotiate process
• Allow for alone time “UX Research”
• Learn from the wisdom of others
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19. Need more info? A local source
The Trouble with Time Travel
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http://prezi.com/zymr7j3uiqvw/the-trouble-with-time-travel/