1. Information Resources Distribution

4. research-related informationvia our various remote request services : book requests journal requests inter-library loan requests literature searches study carrels access to other institutions answers to queries and we align our services with appropriate innovative technology in order to achieve our goals

6. Not needed after

7. Please allow at least 3 weeks …

8. Notification – sms, emailImportant : Before requesting you will be asked to create a PIN http://oasis.unisa.ac.za/screens/help_pin.html

9. Note the difference between a book request and a journal article request Complete any request as completely as possible

11. Not needed after

12. Please allow at least 3 weeks …

13. Notification – sms, emailImportant : Before requesting you will be asked to create a PIN http://oasis.unisa.ac.za/screens/help_pin.html

14. Inter-library loan requests Why ILL? When the Library does not have the requested item – (only certain client categories are entitled to ILL Costs involved Free service Possible alternatives Articles in subject databases Self-help (pre-request) Contact Personal Librarian for help

16. Recalls

17. ILL optionImportant : Before renewing you will be asked to create a PIN http://oasis.unisa.ac.za/screens/help_pin.html

20. fax to : +27 12 429 8101

21. post to :Unisa Library : IR Request Services, Search Librarians, PO Box 392, Unisa, 0003

22. deliver in person : @ your nearest Branch library A web form will be available shortly.

23. Request a literature search http://www.unisa.ac.za/Default.asp?Cmd=ViewContent&ContentID=20948

24. Request a literature search Web request form

26. guiding clients to set up their own alerting services and RSS Feeds

27. investigating the latest technologies to improve support for current awareness, e.g. Web 2.0, RefWorks

29. towards self-sufficient lifelong learning in line with ODL principles

30. to enable and empower clients to make full use of all the Library resources and services available to them

31. by developing and including instructional material in blended mediums

33. Using mobile technology An online research management, writing and collaboration tool, designed to help researchers easily gather, manage, store and share all types of information, as well as generate citations and bibliographies. Available @ http://www.refworks.com/ RefWorks launched RefMobile, a new interface that enables students and researchers to use the RefWorks web-based research management service from anywhere, via web-enabled mobile phones, smart phones, and personal data assistants (PDAs).